--- title: Journey Reviews meta\_title: 'Journey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 156 reviews by the users' company size, role or industry to find out how Journey works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 156 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Journey Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Journey but has limited features. Are you part of the Journey team? [Upgrade your plan](https://my.g2.com/journey/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Journey is a storytelling platform that helps sales teams turn endless email threads and attachments into one interactive workspace. Customers love it as everything they need is one place throughout a deal cycle. Sales teams love it because they get analytics on which contacts are engaged and which deals are most likely to close. Stand out in the sales process, improve win rates, and close faster - with Journey. * * * Seller [Journey](https://www.g2.com/sellers/journey) Discussions [Journey Community](https://www.g2.com/products/journey/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Brendan L. Weitz (Co-Founder & CBO at Journey) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 3 months [ View More Pricing Information ](https://www.g2.com/products/journey/pricing) ## Top-Rated Alternatives [ ![Aligned](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aligned") Aligned 4.6/5(1,313) ](https://www.g2.com/products/teamaligned/reviews) [ ![Allego](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allego") Allego 4.6/5(695) ](https://www.g2.com/products/allego/reviews) [ ![trumpet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "trumpet") trumpet 4.7/5(1,345) ](https://www.g2.com/products/trumpet/reviews) [ View All Alternatives ](https://www.g2.com/products/journey/competitors/alternatives) ## User Insights Average based on 156 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Brandon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon C.") BC Brandon C. Small-Business (50 or fewer emp.) 5/9/2023 "Most professional alternative to DocSend we've found." 5/5 What do you like best about Journey? Journey doesn't gouge out your wallet. As a small business with limited capital, we appreciate Journey's platform allowing us to send pitch decks, presentations, and other correspondence to clients for free. Review collected by and hosted on G2.com. What do you dislike about Journey? Links in PDF documents aren't clickable from our experience. This isn't the end of the world, but it would be a nice feature to work on. Also, it'd be great if we could send direct links to presentations, similar to DocSend. for a more streamlined process for viewers. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Products like DocSend charge outrageous prices for the ability to send presentations to clients. In Journey, we've found a professional alternative that satisfies our needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Givi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Givi B.") GB Givi B. CEO Information Technology and Services Small-Business (50 or fewer emp.) 6/17/2023 "Amazing product for startup founders to present their companies!" 5/5 What do you like best about Journey? Possibility to embed all kinds of information about your company, including presentations, links, media, calendar etc. Review collected by and hosted on G2.com. What do you dislike about Journey? Everything in general works great. There are little UX issues, which is in process to be fixed, as far as I am concerned. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? As a startup founder main goal is to somehow present your idea shortly to the investor with one link. Journey helps me to sum up all the info I have in one link and easily track it anytime it will be opened by the receiver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KS keith s. Mid-Market (51-1000 emp.) 7/14/2023 "Fun tool to easily create presentations" 5/5 What do you like best about Journey? It was so easy to create the presentation. Having it be able to index my website and pull out revelant content made it mushh easier. Beiing able to customoze it and feed it data so people could type question at the end and get real time answers is amazing. Review collected by and hosted on G2.com. What do you dislike about Journey? I can not think of anything at this time. It was very easy to use. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Ability to ealsy create content Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Günter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Günter S.") GS Günter S. Consulting und Support Small-Business (50 or fewer emp.) 9/11/2023 "Ideas are quick to implement" 4/5 What do you like best about Journey? Uncomplicated Logical structure no unnecessary gimmicks easy to access and navigate for the viewer Review collected by and hosted on G2.com. What do you dislike about Journey? too little adaptation to my CI Fonts are terrible Apple Keynotes only implementable via workaround Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? a quick overview of my services Video integration and presentation Acquisition Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Christian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian B.") CB Christian B. Sales Director Small-Business (50 or fewer emp.) 1/30/2023 "Personal assistant + designer + Logic layer + ESP = Journey" 5/5 What do you like best about Journey? I could write about all the things that Journey and the team have done for busienss, BUT I think the best way to highlight what this software has meant to us can be summed up in one word ......Necessary! This software has helped us raise our seed round, sign up some of our first customers, faciliate partnerhsips with large palyers in our space and beyond! As a founder if you are not using this software you really need to! Plus the team is incredible! Review collected by and hosted on G2.com. What do you dislike about Journey? I would say the first version lacked on the reporting UI front (if I am reaching for something), but that was quickly an old problem with their new UI/UX push :). So I guess nothing. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Centralized and simplified! The solution acts as an autonomous logic layer between ideation and deployment. Meaning, the software helps to stay organized and acts as an almost full time BD rep for us. We are able to use intelligence throughout our outbound strategy right now because of Journey. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Peter H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter H.") PH Peter H. Director of Sales and Partnerships Small-Business (50 or fewer emp.) 1/30/2023 "So much better than emails with a gazillion hyperlinks" 4.5/5 What do you like best about Journey? I'm getting so much per engagement with my content now that I'm using journey. Previously I would send follow-up emails with five or more hyperlinks to resources. There is a very minimal tracking and I imagine minimal engagement after anyone hit the first link. Journeys a really cool software that helps me compile all my resources for my customers in a very customized bespoke way. My favorite feature is the ability to create a custom URL for every single client. It really feels like going the extra mile. Because of journey, I believe I'm getting more engagement on my proposals and thus increasing the likelihood of closing more deals. Review collected by and hosted on G2.com. What do you dislike about Journey? I imagine they're working on this, but some aspects of journey feel a little clunky. I'd ideally like to see an integration with Google sheets and quicker ways to share this link with customers. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? The main problem the journey is solving for me is creating customized proposals with all necessary resources in one place, for my customers. It benefits me by saving time and looking more professional. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/22/2023 "Helping our tiny startup do big things!" 4.5/5 What do you like best about Journey? I really enjoy the flexibility of the platform. I've been a "user" for over six months now, but Journey has really stepped it up in the past quarter or so with massive upgrades. Review collected by and hosted on G2.com. What do you dislike about Journey? What is included in the free Journey account vs what automatically moves you to a paid user isn't totally clear. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? We are now starting to work with larger enterprise-level companies that have many stakeholders who care about different things. Journey is allowing us to speak to all of them in one cohesive setting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Julian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian D.") JD Julian D. Co-Founder Small-Business (50 or fewer emp.) 7/9/2023 "Journey - A new way to showcase your offer" 4.5/5 What do you like best about Journey? The flexibility with which different sources can be integrated into one reader experience. I can't wait to see how the chatbot develops. Review collected by and hosted on G2.com. What do you dislike about Journey? It would be great to be able to upload sources and hide them from the reader's view. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Embedding chat into the marketing and sales process (pre-sale) and then the client experience of delivery (post sale). It is more productive but also a new way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 6/29/2023 "User-friendly and great support!" 5/5 What do you like best about Journey? How easy it is to create a Journey and include everything we want to add to it! The interface is very user-friendly and the support team is helpful and prompt in responding to my questions. Review collected by and hosted on G2.com. What do you dislike about Journey? I'm unable to embed a video in the original video but I can do that in 2.0. Other than that both versions are very user-friendly and attractive to use for external parties to interact with. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Journey has provided the Contents on the side of version 2.0 so that we can navigate easily and see all sections on the left-hand side of the screen. Support is very prompt in addressing requests! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin M.") KM Kevin M. Sales Engineer Small-Business (50 or fewer emp.) 1/19/2023 "Finally, an app that increases productivity without the mess." 5/5 What do you like best about Journey? What I like most is that this tool truly does increase productivity from a client onboarding perspective. It is straightforward to set up, very easy to share and most importantly, it is impacting my day-to-day in such a positive way. Review collected by and hosted on G2.com. What do you dislike about Journey? The only downside I see is the reporting behind each Journey. I know robust reporting comes with time, but for now, it is the only thing I can truly say I dislike. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Journey is decreasing my need for multiple calls while onboarding new clients. This prevents the inevitable mess in communications from having multiple calls, with multiple different teams and contacts. With Journey, I can create our go-to-market plan and send it off to all of the contacts needed for the project and they can share it internally with anyone else who may need eyes on it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/journey/pricing) ##### ##### Journey Features Content Creation Content Management Deal Analytics Engagement Tracking Reporting and Dashboards Proposal Effectiveness Reporting Administration and Security User, Role, and Access Management Alerts and Notifications Regulatory Compliance Platform Proposals Video Proposals Content Sharing [ View More Features ](https://www.g2.com/products/journey/features) ##### Categories on G2 [Content Experience Platforms](https://www.g2.com/categories/content-experience-platforms)[Digital Sales Room](https://www.g2.com/categories/digital-sales-room) ##### Explore More [What's the best mobile marketing platform that combines email, SMS and push notifications in one integrated interface?](https://www.g2.com/discussions/what-s-the-best-mobile-marketing-platform-that-combines-email-sms-and-push-notifications-in-one-integrated-interface)[Best tools for remote proctored examinations](https://www.g2.com/discussions/best-tools-for-remote-proctored-examinations)[What are the best enterprise information archiving platforms for capturing and retaining regulatory-compliant email and chat records?](https://www.g2.com/discussions/what-are-the-best-enterprise-information-archiving-platforms-for-capturing-and-retaining-regulatory-compliant-email-and-chat-records%20) [What is the best free time tracking software for businesses?](https://www.g2.com/discussions/what-is-the-best-free-time-tracking-software-for-businesses)[What is the easiest software for creating and managing work instructions for factory floor teams where the workers are not particularly tech-savvy?](https://www.g2.com/discussions/what-is-the-easiest-software-for-creating-and-managing-work-instructions-for-factory-floor-teams-where-the-workers-are-not-particularly-tech-savvy)[Which financial consulting services clearly define scope and expected outcomes before engaging in long-term relationships?](https://www.g2.com/discussions/which-financial-consulting-services-clearly-define-scope-and-expected-outcomes-before-engaging-in-long-term-relationships) [Show MoreShow Less](javascript:void(0);)