Victor B.
VB
Victor B.
Associate Consultant
Enterprise (> 1000 emp.)
"SAP's AI Joule Review"
5/5
What do you like best about Joule?

it has improved the ways for a developer and makes development easy normally when we are creating associations and aggregations we have to worry about cardinality and other parameters now it takes care of all these things just via prompts and also asks user if this is what user wants in case he or she wants to cancel or make further changes he or she can do that. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Normally we use booter to activate SAP build apps and then joule is automatically set up but many times joule does not get activated and you have to delete everything and re subscribe to solve the issue. Also primary functions of joule are restricted for a very limited period of time since its new clients need time to get used to and even understand its benefits suddenly increasing pricing and making restrictions even on free tier account makes it less accessible. I also believe the ui can be improved a lot as we are accepting suggestions from Joule to build to apps. Review collected by and hosted on G2.com.

Mohammed  S.
MS
Mohammed S.
Business Support Operations
"Promising Platform for Business Innovation"
4.5/5
What do you like best about Joule?

I appreciate Joule for its potential to provide a comprehensive suite of tools that can significantly aid in building a business application. I am particularly looking forward to leveraging its capabilities to develop a B2B platform that links tourist companies together. The aspect of Joule that stands out to me is its promise to offer robust tools suitable for someone with a non-IT background, which is crucial for my needs as I do not have extensive IT experience. Furthermore, I expect Joule to deliver excellent customer support, which is vital for navigating any challenges that may arise while using the platform. I am also impressed by the breadth of tools and applications Joule offers, which I believe can help raise my business globally. This comprehensive platform seems to provide everything necessary to start and grow a business, from application building to marketing solutions. Review collected by and hosted on G2.com.

What do you dislike about Joule?

I want to be able to try and practice the applications provided by Joule for free before deciding which one fits my business needs the most. Review collected by and hosted on G2.com.

Prerak S.
PS
Prerak S.
Associate Research Engineer
Enterprise (> 1000 emp.)
"Practical AI copilot that simplifies tasks, with potential for faster performance"
5/5
What do you like best about Joule?

In my previous experience using Joule, I found it to be a very practical AI copilot for day-to-day work within SAP systems. Its natural language capabilities made it easy to get quick answers without needing to dig through multiple screens. I particularly liked how it could automate repetitive steps in workflows and provide context-aware suggestions, which saved me noticeable time. The interface felt intuitive and adoption within the team was smooth, making it easy for everyone to start benefiting from the tool quickly. Review collected by and hosted on G2.com.

What do you dislike about Joule?

From my hands-on experience, the main limitation I noticed was speed. At times, responses felt slower when dealing with more complex queries or larger datasets. While the core features were reliable, I felt there was room for Joule to expand on more advanced AI functionalities and third-party integrations to make it even more versatile. These are not dealbreakers, but they stood out as areas where the product could continue to evolve. Review collected by and hosted on G2.com.

LR
LAURA R.
Mid-Market (51-1000 emp.)
"JULE"
4.5/5
What do you like best about Joule?

the parte to faster cpmpletion. reduce the ime required for task from hours to minutes. allows a persons users to interact with complext SAP Systems using every day. Review collected by and hosted on G2.com.

What do you dislike about Joule?

that limited scope outside SAP, meaby the cost and licensing limitations. consumpttion- base cost can vary significatly. these liitarions suggest that while jules is effective for automating standar SAP procedures Review collected by and hosted on G2.com.

Madhur N.
MN
Madhur N.
Small-Business (50 or fewer emp.)
"Versatile Data Analysis Tool, Easy Setup"
4.5/5
What do you like best about Joule?

I find Joule's versatility really valuable for breaking complex workflows. It's great for analyzing data, simplifying tasks that would be much more complex if done manually. The initial setup was easy, which made getting started with Joule a breeze. Review collected by and hosted on G2.com.

What do you dislike about Joule?

None Review collected by and hosted on G2.com.

Manvendra S.
MS
Manvendra S.
Product Manager
Internet
Mid-Market (51-1000 emp.)
"Faster Decisions with Minimal Technical Dependency"
4/5
What do you like best about Joule?

I use Joule to analyze business data faster and maintain routine tasks. I like its ability to ask questions in plain language and instantly get relevant insights, which helps me move faster in day-to-day decisions, spot issues early, and act with more confidence. Also, the initial setup of Joule was easy. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Needs to train the model for deeper answers and complex problems Review collected by and hosted on G2.com.

Verified User
C
Verified User
Small-Business (50 or fewer emp.)
"Efficient Problem Solver with Costly AI Tokens"
5/5
What do you like best about Joule?

I find Joule's speed impressive for my work as a consultant dealing with customer systems. The new input methods are very handy, making it easier to insert complex information and documents. Additionally, I appreciate its SAP knowledge, which adds value to my tasks. The initial setup of Joule was very easy, which was a pleasant experience. Review collected by and hosted on G2.com.

What do you dislike about Joule?

I don't like how expensive the AI tokens are. The API implementations. Review collected by and hosted on G2.com.

AR
Aditya R R.
"Reliable Task Management with CRM Integration"
4/5
What do you like best about Joule?

I really like Joule's fallback replies in case of failure. It's reliability makes it the most likeable factor for me. I also appreciate how Joule allows integration and updates in our CRM based on conversations, which really eases adapting in the changing market. Setting up Joule was also relatively easy, and we didn't spend much time on it. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Sometimes Joule can hallucinate a bit and operations error out. I’ve seen this rarely but it happens. Review collected by and hosted on G2.com.

RP
Robin P.
Enterprise (> 1000 emp.)
"Needs Improvement for Basic AI Tasks"
1.5/5
What do you like best about Joule?

I like that Joule allows searching for basic AI tasks. Review collected by and hosted on G2.com.

What do you dislike about Joule?

The basic AI isn't solving a whole lot. It can't answer a basic question such as how to change my address. Just starting so pretty much nothing is working. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Automation and Easy Setup with Joule"
5/5
What do you like best about Joule?

I find Joule very easy to chat with, which makes interactions smooth. I also like all things in Joule, indicating a general satisfaction with the product. The initial setup was very easy, making the onboarding process hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Joule?

nothing Review collected by and hosted on G2.com.