Subrote M.
SM
Subrote M.
Enterprise (> 1000 emp.)
"Joule studio 2.0 review"
3.5/5
What do you like best about Joule?

Joule studio 2.0 which gives power to business super users to start agentic AI journey where intent comes first.

The fact that Business AI now had BDC, signavio, business models and knowledge graph providing the context - means agents build would be much more powerful. Review collected by and hosted on G2.com.

What do you dislike about Joule?

During the hands on sessions, many a times we found errors during agent, BDC data product or CAP application creation. Seems the underlying tech is not yet ready although the direction is positive Review collected by and hosted on G2.com.

Verified User in Manufacturing
IM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Seamless SAP Integration and Collaborative Agents That Automate Finance Tasks"
4.5/5
What do you like best about Joule?

Joule's seamless integration into our SAP landscape stands out — it understands our finance context natively, and the new collaborative agents announced at Sapphire automate cross-module tasks that previously required manual handoffs. Implementation is very hard, even with direct support from SAP if alraedy other implementations are available on BTP. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Coverage is still uneven across the SAP suite — some modules feel mature while others lag, and the AI unit consumption model makes it hard to predict costs at scale. Custom agent extensibility via Joule Studio also still feels early for enterprise rollout. Review collected by and hosted on G2.com.

Chaithanya D.
CD
Chaithanya D.
Data & Tech
"Streamlined Data Workflows with Automation and Integration"
4.5/5
What do you like best about Joule?

I use Joule primarily to streamline data workflows and generate insights quickly. It’s incredibly helpful for analyzing large datasets, automating repetitive tasks, and getting actionable recommendations without spending hours manually digging through data. The interface is intuitive, and I love how it integrates smoothly with existing tools I use daily. What I like most about Joule is how effortlessly it turns complex data into clear, actionable insights. The automation features save me a lot of time, and the recommendations it provides are usually spot-on. The automation features in Joule handle repetitive tasks like data cleaning, aggregation, and report generation, which lets me focus on analysis and decision-making instead of manual work. The intuitive interface makes exploring datasets and visualizing results really straightforward, even for complex queries. It integrates smoothly with tools like Excel, Google Sheets, and SQL databases, enhancing my workflow and keeping everything organized. Joule centralizes our data, automates repetitive tasks, and provides insights much faster. The initial setup was surprisingly straightforward, with onboarding guides and prompts that made it easy to connect our data sources and get started quickly. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Handling extremely large datasets can feel a bit slow, and a few advanced features aren’t as intuitive at first, requiring some trial and error. It would be great if there were more in-app guidance or tutorials for those features. Review collected by and hosted on G2.com.

Rekha S.
RS
Rekha S.
content creator on social media
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive, Fast, and Powerful—Joule Feels Like a Trusted Partner"
5/5
What do you like best about Joule?

What I like most about Joule is how intuitive and human it feels, while still being incredibly powerful. It makes complex tasks easier, provides clear and actionable insights, and fits naturally into my daily workflow without ever feeling overwhelming. The responses are fast, relevant, and context-aware, which genuinely saves me time and helps me stay productive. Overall, Joule feels less like a tool and more like a smart, reliable partner I can trust to get things done efficiently. Review collected by and hosted on G2.com.

What do you dislike about Joule?

One thing I dislike about Joule is that it can occasionally feel limited when it comes to very niche or highly customized use cases. Sometimes the responses still need a bit of manual refinement to align perfectly with a specific business context. I’d also like to see deeper personalization and more flexibility for fine-tuning outputs, which would make the overall experience even stronger. That said, these feel like relatively minor gaps compared to the overall value Joule provides. Review collected by and hosted on G2.com.

Verified User in Insurance
GI
Verified User in Insurance
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Application SME"
4/5
What do you like best about Joule?

It provides employees with easy access to start processes, such as requesting time off or giving feedback to colleagues. I also appreciate the simplified navigation, which makes it quicker to find what I need. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Implementing something a bit more advanced requires a lot of work. For example, creating policies that Joule can understand takes real effort and careful setup. I also feel the example SAP uses in their demos (the typical question about a leave request) is weak. It’s not that common in practice, and it doesn’t feel like a big improvement compared with a well-designed FAQ. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Enhances SCM and Order Management with AI, Needs Industry-Specific Improvements"
3.5/5
What do you like best about Joule?

I like using Joule for business AI solutions, particularly appreciating the Joule Agents in Supply Chain Management (SCM) and Order Management. These features really help reduce manual efforts and optimize costs, which is essential for my work. Review collected by and hosted on G2.com.

What do you dislike about Joule?

I think Joule could be more industry-specific and client-specific. Whatever SAP mentioned as part of the promo last year, it did not meet client expectations. It needs to understand client requirements better and tackle problems directly, rather than providing generic SAP solutions. Review collected by and hosted on G2.com.

BT
Bonnie T.
Mid-Market (51-1000 emp.)
"Intuitive Interface, Rapid SAP Access"
4.5/5
What do you like best about Joule?

I like that Joule is easy to use, it's like a prompt that makes tasks simpler. It helps me interface with my SAP SuccessFactors system more efficiently by speeding up access to what I need, rather than having to navigate a cumbersome system. I appreciate that Joule knows me and my role, making the experience more personalized. The initial setup was easy, which was a relief. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Creating workflows and agents isn't as easy as it might seem Review collected by and hosted on G2.com.

MM
Manav M.
Small-Business (50 or fewer emp.)
"Easy to Use with Hassle-Free Setup"
4.5/5
What do you like best about Joule?

I like that Joule is easy to use. It helps with showing the purchase order awaiting approval and generating ABAP code. I also find the initial setup easy. Additionally, it solves all queries for me. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Nothing Review collected by and hosted on G2.com.

Firdavs S.
FS
Firdavs S.
Owner/Founder
Small-Business (50 or fewer emp.)
"Great Task Automation and Natural Language Insights—As Good as Your Data"
3.5/5
What do you like best about Joule?

Its ability to automate daily tasks and natural language insights are also what I like most about Joule. But the fact that it works diectly inside SAP apps instead of as a separate tool is also great Review collected by and hosted on G2.com.

What do you dislike about Joule?

One thing that is negative I can say abt Joule is that its quality depends on the quality of data. The quality of its help may be inconsistent or incomplete at times. Review collected by and hosted on G2.com.

Husein K.
HK
Husein K.
Enterprise (> 1000 emp.)
"Great SAP Knowledge Access, Needs Improvement for Large Document Processing"
3.5/5
What do you like best about Joule?

I really like the access to SAP specific knowledge with Joule. It significantly helps me develop fast and write better functional specifications. Additionally, it aids me in navigating through the system more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Joule?

Sometimes when I pass bigger documents for it to analyze, it fails. I wanted to be able to process documents that I upload or even multiple documents, and not fail. The initial setup was very complex, and it took a long time. Review collected by and hosted on G2.com.