I like how jotform isn't specific on what kind of RSVP is needed. I am assisting in planning a memorial, and the other competitors app names sound too joyous when I wanted something more somber. The interface is easy enough to use, and currently navigating the best way to share the data as we're building out our team for this event. Review collected by and hosted on G2.com.

I would like to see more clear opportunities to collaborate with the results of the RSVP and the images downloaded with my colleagues. I wish the file capacities for responses were clearer before having to buy the service. Review collected by and hosted on G2.com.

I like that Jotform is very user friendly and can include customer payments in forms. I also like the new Store Builder section, and I hope further development will include more options and features. I have made a few forms for various people and programs thus far, and I am happy with how the forms work on a desktop, tablet, and phone. Integrating payments and Google Sheets has been very easy and user friendly. When I have had questions about various aspects of Jotform, I have been able to find online videos to help me answer those questions and easily implement what I am trying to achieve. Review collected by and hosted on G2.com.

The Store Builder function in the app is still under development, but I need each product to offer the same options as the Product List in the Form Builder. When selling apparel, I need to set various sizes and colors at different prices for the same item, and I cannot currently do that. I do like that I can offer for one product a dropdown for quantity of each size, with multiple sizes listed, but I need to be able to set each size to a different price. So more customization would be what I am looking for in the very near future :)

I also do not like that the Venmo integration is through PayPal and not its own entity. I have a client who recently dropped their LLC, but is still selling merchandise online with Venmo as payment. They would like to integrate Venmo into the order form, but it requires them to create a business PayPal account to do so. They do not want to create a business PayPal account, so they are now unable to integrate payment of any kind into the form. In all reality, my client could create their own Google Form for free and add the Venmo handle in their form. The idea of them using Jotform is to have the payment integration, which they can no longer do. If you have a way to integrate their Venmo account without creating a PayPal account, please let me know so I can advise them. Review collected by and hosted on G2.com.

I like that Jotform is incorporated with AI, making form building much easier. The styling and themes are also a lot simpler now, which simplifies an otherwise very manual process. The automatic emails that are sent out and the ability to approve or decline submissions are really key features for me. It's the fastest way to get user input and maintain my email list for future marketing, keeping everything clean and simple without manual steps. Jotform was a great switch for me when I went down to a single employee, as it fills the role of three people and lets just one person manage everything. I find it very simple to use, and it's manageable even with a small team, allowing me to share information easily with volunteers. Review collected by and hosted on G2.com.

The only thing that I would have somewhat of an improvement on is the process of building out the automatic emails. It's not super intuitive to begin with, although I understand it now. Review collected by and hosted on G2.com.

What I like most about Jotform is how easy it is to set up and use. I can quickly create forms, apps, and workflows without needing any technical skills, which saves me time and effort. It’s also very convenient for collecting and organizing information from clients and drivers, and whenever I need to make an update or change something, the process is straightforward. The AI features are helpful as well, since they can answer questions and gather information in a simpler, more streamlined way. Review collected by and hosted on G2.com.

One thing I dislike about Jotform is that, after I log in with Google SSO, it occasionally stops working on iPhone Safari, which can interrupt my workflow. In addition, the AI agents sometimes struggle to recognize certain dialects or the different ways people phrase questions. Better compatibility with mobile browsers, along with AI that understands a wider range of language variations, would make the platform even better. Review collected by and hosted on G2.com.

I like the integration with Chat GPT, which helps me create what I need quickly. I also appreciate the capability to create a PDF with our logo, including signatures and all related images. Additionally, the initial setup of Jotform was really easy. Review collected by and hosted on G2.com.

I have not explored yet if it's possible to add a Word document to be downloaded by the user, and if it's possible to keep a user/password for each user under my company account. Try to make a feature for users under a company account to let them modify or add up data in the future. Review collected by and hosted on G2.com.

I love the fact that I can share my rental agreement via a quick link. It makes things easier for my customers and honestly, helps me close deals faster because I can put the agreement right in front of them. Review collected by and hosted on G2.com.

I dislike that I had to pay $39 if I wanted to do month to month. That's a lot, and as a small business who is jsut getting started, that is a big hit for monthly. I wish I could have paid the annual price of $19 on a monthly basis. Review collected by and hosted on G2.com.

The interface is smooth, clean, and easy to navigate. It has allowed our small company to collaborate and ease our workflow. There is also a seamless integration with Claude, which I really . Review collected by and hosted on G2.com.

Right now, I don't see anything that I want to do that Jotform doesn't allow. Review collected by and hosted on G2.com.

The interface is excellent. I really like how easy it is to configure forms and similar documents, and how straightforward it is to add more complex functions when needed, such as price calculations or hidden fields. Review collected by and hosted on G2.com.

Honestly, there are very few things to dislike. Maybe some of the templates could be a bit more generic, but that’s only a minor issue. Review collected by and hosted on G2.com.

I use Jotform to get waivers signed for our hockey team, and it prevents me from having to track people down for signatures. I like its fairly easy-to-use interface and the ability to validate entries like phone numbers, addresses, and emails, which prevents bad information. I appreciate the plug-and-play options and how it allows for fillable options without interrupting the flow, even when multiple signatures are required. The PDFs being sent directly to my email are super helpful, and I can export information without having to scan forms into Google Drive. Review collected by and hosted on G2.com.

I wish the naming convention could be changed easily instead of me having to download and rename. There was a slight learning curve, but now that I understand it and have reviewed help articles as well as just playing around with it, I feel good using it. Review collected by and hosted on G2.com.

The convenience of online payment for products makes it useful. There is a vast array of pre-made templates that are simple to tweak for my own purposes. Jotform includes the option to show images to different product options and tallies the cost of the items. The way the information is compiled and downloadable makes it extremely efficient and easy to use. Review collected by and hosted on G2.com.

I'm not crazy about the AI feature. I find the templates more useful and easy to adjust than starting with the AI feature. Review collected by and hosted on G2.com.