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VG

Virginie G.

Expert en gestion des Talents, Spécialiste du langage corporel

Small-Business (50 or fewer emp.)

6/16/2026

"Jotform: simple, intuitive, and boosted by the AI Assistant"

4/5

What do you like best about Jotform?

Jotform is easy to use, even more so since it integrates an AI Assistant to whom I describe the kind of form I need and who creates it immediately. I love it! It's simple and intuitive, plus it's convenient to store forms online and their responses, as well as to receive an email every time a form is completed, which maximizes tracking! I recommend it! Review collected by and hosted on G2.com.

What do you dislike about Jotform?

For now, nothing to complain about! I've been practicing for a few months and I love it. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform

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Hi Virginie,

Thanks for your excellent review. We're thrilled to hear that Jotform's AI-powered form creation has made building forms faster and easier for you. It's great to know that simply describing the form you need helps you get started right away and that the platform's ease of use and intuitive design have enhanced your experience. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

KC

Kushagra C.

Associate Product Manager

Small-Business (50 or fewer emp.)

3/16/2026

"Jotform Makes Form Building Fast and Effortless"

4/5

What do you like best about Jotform?

What I like best about Jotform is its ease of use and quick implementation. The drag-and-drop builder makes it very simple to create forms without technical knowledge. It also offers a wide number of features and integrations, which makes it flexible for different use cases. Since the forms are easy to set up and manage, it’s a tool I end up using quite frequently. By using Jotforms, we have reduced our in-house form-related task bandwidth by up to 20 story points. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

While Jotform is generally easy to use, some advanced features and integrations are only available in higher-tier plans. At times, managing many features can feel slightly overwhelming for new users. Improving access to more integrations and expanding customer support resources for free users would make the experience even better. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

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Hi Kusharga,

Thanks for your thoughtful review and for sharing how our platform has helped you build and manage forms quickly and efficiently. It’s great to hear that the ease of use, drag-and-drop builder, and wide range of features and integrations have made it a tool you rely on often and have even helped reduce internal workload.

We appreciate you sharing your thoughts on plan access and the learning curve for newer users. Offering more advanced features in higher tiers helps us maintain the quality, security, and reliability of the platform, though we understand how having many options available at once can feel overwhelming at first. Our User Guide at https://www.jotform.com/help/ is a helpful place to explore features gradually and find step-by-step guidance as your needs grow. Yearly plans are also discounted compared to monthly billing, and you may want to review current offers at https://www.jotform.com/discounts/.

If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

LW

Love In Oregon W.

Owner partner

Small-Business (50 or fewer emp.)

7/14/2026

"Jotform Streamlined Our Vendor Onboarding and Documentation"

5/5

What do you like best about Jotform?

Using Jotform has made our documentation much easier to manage and has helped streamline our process for onboarding new vendors. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

While most of the site is easy to navigate, it would be nice to have an onboarding tour with a representative. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform provided a central platform that helped us create contracts and terms and conditions that can be e-signed. We can also build post-event review forms for our vendors. On top of that, we were able to eliminate a third-party company that was gathering attendee data and bring everything in-house, which gives us better control. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform

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Hi Love In Oregon W,

Thanks for your 5-star review. We're delighted to hear that Jotform has helped simplify your documentation and streamline your vendor onboarding process. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CS

Chan S.

Vice President Workfroce and Planning

Small-Business (50 or fewer emp.)

3/22/2026

"AI-Ready Forms Made Easy"

4.5/5

What do you like best about Jotform?

I have had a very positive experience using Jotform. It is an incredibly user-friendly platform that makes creating forms quick and efficient, even for users without a technical background. The drag-and-drop interface is intuitive, allowing me to design professional-looking forms within minutes. I especially appreciate the wide range of templates available, which helps save time and provides inspiration for different use cases such as surveys, registrations, and data collection.

One of the standout features of Jotform is its flexibility and customization options. I can easily add various form elements, apply conditional logic, and integrate with other tools, which makes it highly suitable for both simple and complex workflows. The ability to automate processes, such as sending confirmation emails or generating reports, has significantly improved my productivity and streamlined my work processes. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

One limitation I encountered is with the free plan. Many useful features are locked behind higher-tier subscriptions, which can be frustrating for students or smaller users looking for a cost-effective solution. In addition, the branding (such as Jotform logos on forms) can’t be fully removed without upgrading, which makes the forms look less professional. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform solves the problem of manual and inefficient data collection by providing a simple, digital way to create and manage forms. Instead of using paper forms or scattered tools like emails and spreadsheets, Jotform allows me to gather all responses in one centralized platform. This reduces errors, saves time, and makes the entire process more organized.

It also addresses the challenge of building forms without technical skills. With its drag-and-drop interface and ready-made templates, I can quickly create professional forms without needing coding knowledge. This is especially helpful when I need to deploy forms quickly for surveys, registrations, or feedback collection.

Another key problem Jotform solves is workflow automation. Tasks such as sending confirmation emails, generating reports, or routing responses can be automated. This significantly reduces repetitive manual work and improves efficiency, allowing me to focus on more important tasks.

Overall, Jotform benefits me by saving time, improving accuracy, and simplifying workflows. It makes data collection faster, more structured, and easier to manage, which enhances productivity in both academic and professional tasks. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

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Hi Chan,

Thanks for your excellent review. We're delighted to hear that you've had such a positive experience with Jotform. It's great to know that the drag-and-drop interface, templates, and customization options are helping you create professional forms quickly and efficiently. While most core features are available on the free plan, we do offer special discounts for students and nonprofits to make things more accessible. To apply for the nonprofit discount, you can check out this link: https://www.jotform.com/nonprofit/pricing/. For students at this link: https://www.jotform.com/education/pricing/. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

EK

Erin K.

President

Small-Business (50 or fewer emp.)

8/5/2026

"AI-Powered Form Building That Saves Us Tons of Time"

5/5

What do you like best about Jotform?

The AI feature to just quickly type in a box what I would like my form to look like and AI generates it. Then I can quickly use the AI feature to make any adjustments. What would take me 15-20 minutes, now only takes 2-3 minutes Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I really cannot think of anything at the moment Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform

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Hi Erin

Thanks for your wonderful review. It's great to know our platform is helping to streamline communication in your clients' internal processes and that Jotform AI has helped you create and update forms much faster, saving your team valuable time. We appreciate you sharing your experience.

If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

FD

Francesco D.

Founder / Managing Director

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/9/2022

"Highly flexible platform with many advanced features"

5/5

What do you like best about Jotform?

I use Jotform to create forms for my company initiatives, like form registrations and polls. It really helps me get registrations online from people at events and gather feedback for our polls. I love that Jotform has lots of features compared to other tools, offering much more freedom and flexibility. The widgets are particularly useful, providing features like slots for event registration and allowing for specific and advanced requirements like external app integrations. Setting it up was easy, and I also enjoy using it with Google Sheets, Mailchimp, Salesforce, and Google Drive integrations. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

Sometimes Jotform platform is a bit slow, particularly when loading the initial page. Other than that, I'm satisfied with the service. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

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Hello Francesco D, Thank you for the excellent rating and feedback. We are glad you like our available integrations. You can check this link:https://www.jotform.com/integrations/ for more information. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We’ll be happy to help.

YP

Yeison P.

Profesor universitario posgrados

Mid-Market (51-1000 emp.)

6/3/2026

"Jotform: Automation and Simplicity in One"

5/5

What do you like best about Jotform?

I like that Jotform allows structuring the capture of information in a highly positive way. I value how it managed to transfer a complex document architecture to a digital system without losing traceability or consistency. I also appreciate the ease of use, the integration with Claude, and the real-time alerts on the progress of the captured data flow. Jotform accelerates the creation of forms, and the integration with other tools like Google Sheets and One Drive allows organizing the responses of the created forms. I also value the automation of information collection and its proper organization in repositories for subsequent systematization. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I think the price is a topic worth validating, could you design quarterly usage packages with more favorable values? Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform

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Hi Yeison,

Thanks for your 5-star review. We're delighted to hear that Jotform has helped you successfully transition a complex document architecture into a digital workflow while maintaining traceability, consistency, and organization. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JK

Jessica K.

Small-Business (50 or fewer emp.)

6/1/2026

"Effortless Form Creation, Massive Time Saver"

5/5

What do you like best about Jotform?

I use Jotform to create entries for barrel races, and it saves me tons of time. It keeps things organized for me and automatically sends me the forms. I like how easy it is to use, which saves me more time than if I created a form sheet myself. It also saves the users time because they don’t have to physically fill out a form and email it back to me. The initial setup was super easy; I just made an account and had AI help me start making the form. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

Sometimes when I go on the site the options to add elements isn’t there and I have to get out of the site and back into it to get the option to add elements. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform

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Hi Jessica,

Thanks for using Jotform. We're happy to hear that it helps streamline your barrel race entries, keeps everything organized, and saves time for both you and your users. It's also great to know that getting started was easy and that our AI tools helped with the setup process. We appreciate you pointing out the issue with the Add Elements option sometimes not appearing.

If you encounter the issue again, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/ and share a screen recording of what's happening. We're here to help.

SN

Savannah N.

Accounting Manager

Mid-Market (51-1000 emp.)

5/11/2026

"Highly Customizable, Multi-User Approvals Made Easy"

4/5

What do you like best about Jotform?

It’s quite customizable and supports multiple users, which makes it easy to handle approvals and reviews with higher management. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

The workflows can be a bit glitchy and difficult to use. Right now, I’m getting multiple emails and Slack messages for a single submission, because turning off those notifications doesn’t seem to do anything. Overall, I don’t find the workflow setup very intuitive. I also wish that any comments we leave on approval forms were included in the email that goes to the submitter. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform

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Hi Savannah,

Thanks for your detailed review. We're glad to hear that our platform makes it easy to handle approvals and reviews with higher management. It's also great to know it's helping you efficiently collect check requests from employees and maintain your audit trail process.

Regarding your feedback on approver comments, you can include them in emails to submitters by selecting the appropriate field from the Approval Fields dropdown in the Email element. This guide may help: https://www.jotform.com/help/1418-how-to-set-up-a-send-email-element-in-jotform-workflows/#email-tab.

As for workflows and notifications, we'll need to review the setup of your form and workflow to better understand why multiple emails and Slack notifications are being sent for a single submission.

Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

MT

Michelle T.

Team Lead Vendor Support and Team Lead Registered Ride

Small-Business (50 or fewer emp.)

3/16/2026

Guest users or non-business users of the software, not included in G2 scores.

"Simple, User-Friendly Platform with Easy-to-Find Answers"

5/5

What do you like best about Jotform?

I found the platform to be simple to use overall. When I required assistance, it was very easy to find answers to my questions by simply googling my jotform question. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I have developed a somewhat robust questionnaire for our event participants. Given the number of questions I chose the "card" format which is clean and concise. I was disappointed that some functions available in the classic format are not available in card format eg. the ability to change the size of an iframe Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

I run a major annual event with over 100 vendors. Jotform has assisted me in automating a great deal of my work by allowing me to gather all signed forms, payment window and event requirements in one link. Although I spent many hours developing my form, it is now saving me a great deal of time not having to chase people for independent pieces of documentation. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

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Hi Michelle,

Thanks for your 5-star review. We're glad to hear that you found Jotform simple to use and easy to navigate. There are different features that are supported by the card form layout and some are limitations. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.