I like how easy it is for users to upload images from both mobile and other platforms with Jotform. It's super easy and quick for our users to upload their images. I also appreciated being able to do our own wording and upload an image to provide credibility to the platform. The initial setup of Jotform was very easy. Review collected by and hosted on G2.com.

It was difficult to know how much storage I would need and we maxed out twice. The cost was more than we budgeted for. One issue was that I placed an emoji and a space before a word but the space did not show up on the mobile page. Review collected by and hosted on G2.com.

I find Jotform perfect for our church's online registration needs, especially with the ability to handle legally binding signatures easily. I appreciate how we can share the form via a link or print out QR codes for easy access. It's simple to set up and offers a robust option compared to free alternatives. The free version suits us most of the year, and we upgrade to the paid version for our biggest event. The initial setup was very easy, with plenty of customization options or ready-to-use defaults for most questions. Review collected by and hosted on G2.com.

I would like it if Jotform was more clear on what happens when you reach your limit. If I know that the form won't accept any more submissions then I can plan for that, but sometimes even after you hit your limit the form still works, and that incentivizes me to push the limits and not want to upgrade. If I knew that once you hit your limit there would be no more acceptance, I would feel better about upgrading immediately, no questions. Review collected by and hosted on G2.com.

I like that I can track and monitor if people have signed or opened the file. I also appreciate the ease of use and that everything is compiled in one place. It's safe and secure with people's private information. Additionally, it's an affordable solution for my nonprofit, allowing me to keep personal information safe and organized. The small learning curve made it very easy to set up and use. Review collected by and hosted on G2.com.

Sometimes the AI is a little spotty. I've noticed this issue before where I had to apply for a review again because the first attempt didn't work due to technology issues. I am a little new to the AI aspects too, so I haven't explored them very much. So I definitely would like to see some improvements there. There was a small learning curve getting used to the software. Review collected by and hosted on G2.com.

It's easy to use, affordable, and includes templates. Review collected by and hosted on G2.com.

Customizing the design beyond the basics is somewhat limiting, and some advanced features are locked behind higher-tier plans. The pricing can also become expensive as submission volume grows. Additionally, embedding forms on websites can sometimes require extra styling to make them feel like a seamless part of the site's design. Review collected by and hosted on G2.com.

I love that it has so many different choices for forms and other tasks that I use the most. It has a range of options that can be done within the form and using their AI chat bot helps me figure things out when I don't quite know how to work something. I use JOTFORM almost daily with my company. Review collected by and hosted on G2.com.

I would say the only thing I really dislike is the price for the

Enterprise account. It's a bit too high for small businesses but I really want it so I can use my own domain for my forms. Review collected by and hosted on G2.com.

I like that Jotform offers many features and I find the virtual assistant very useful, especially because it helped me get familiar with the software from scratch. Often, the assistant helped me find features that I couldn't locate on my own, functioning like a sort of interactive instruction manual. Graphics are important to me, as well as notification emails and data collection in the table, and I also appreciate the ability to create receipts for my association. Review collected by and hosted on G2.com.

Surely the assistant still makes some mistakes, but I think that as he gains experience, he will also improve accordingly. In my opinion, the bank transfer function could be implemented to avoid creating two or three modules and then making them work together; it is a very complicated step that has discouraged me from putting it into practice. In my opinion, the cost of this product is really expensive for the services it offers, so I don't think I would recommend it to others. Review collected by and hosted on G2.com.

Jotform is an AI agent that takes the tedious work out of replying to emails. I think of it as my own personal assistant, and it makes handling messages feel much more manageable. We currently use an AI agent on the website, which is beneficial to customers asking questions. Why not have an email to provide more efficient support, and timelines of replies.

The performance of Jotform is quick to reply to messages and create a draft that can be pre-approved before it sent out. It integrates well with our. Gmail workspace account.

We have not had the need to reach out to support as the interface is intuitive and easy to use. Support is available and onboarding with the application was easy. The return on investment is yet to be realized, it is understandable using Jotform we don't have to have as many people reviewing and replying to emails. Jotform is now the agent available 24x7worldwide. Review collected by and hosted on G2.com.

I learned early on while testing Jotform that it’s best not to send your own emails to the email account connected to Jotform, because it will create a draft for each message. I’ve instructed our staff not to use that email account for internal communication, and to use their own personal email accounts instead. Review collected by and hosted on G2.com.

What I like best is the Configurable List widget. It lets users dynamically add new rows or sets of fields on the fly—perfect for collecting structured data like multiple items, attendees, or details without cluttering the form. It keeps the UI clean while handling complex inputs effortlessly. Review collected by and hosted on G2.com.

The primary limitation is the low submission cap on the free plan. The free tier runs out of submissions very quickly, forcing a paid upgrade even for small or low-volume projects. Review collected by and hosted on G2.com.

Jotform is very easy to use. Creating an interest form wasn’t difficult, and the AI chatbot was very helpful for what I needed. Review collected by and hosted on G2.com.

Therre was nothing that I disliked about Jotform Review collected by and hosted on G2.com.

quick to set up a new account, and easy enough to export submissions. Review collected by and hosted on G2.com.

free only allows 100 submissions per month, templates have a bit of an outdated appearance and color scheme, overall UI / graphics are a little cluttery. Review collected by and hosted on G2.com.