I enjoy the flexibility in creating a form with variety. I find it very helpful to create workflows. We are a Microsoft organization and MS Forms is not friendly for people outside the organization. It's clunky and cumbersome. Jotform fits our need. Review collected by and hosted on G2.com.

I'm not a fan of the lack of collaboration. Wish this was more of an option without it having to be time sensitive. Review collected by and hosted on G2.com.

I use Jotform to keep track of distributions in my community outreach projects, like providing free CPR and harm reduction resources. It helps me stay organized and track things properly, which is important since I deal with memory issues due to a brain injury. The best thing about Jotform is how easy it is to use for both myself and those filling out the form. It's very self-explanatory and easy to navigate, which cuts out a lot of the hard work in remembering who is getting what and when. The initial setup was extremely simple, and I found it easy to use even though I'm not very tech-savvy. Jotform is my go-to tool, and I don't use it with other software. Review collected by and hosted on G2.com.

Only thing I can say is pricing. It’s pretty expensive for the first upgrade. I receive a lot of responses but $40 a month is a lot to handle when I use it for charity work. Review collected by and hosted on G2.com.

We use Jotform every day. It is how we book classes, get order inquiries and leads, we use it for contracts clients sign for bookings and even surveys. It is affordable and incredibly versatile. Review collected by and hosted on G2.com.

My only complaint if I had to have one would be that I'd like more payment integration types available on my forms versus the client being able to only choose one for example allowing them to choose PayPal , square or CashApp vs just giving them one option. Review collected by and hosted on G2.com.

What I like best about Jotform is how easy the drag-and-drop builder makes it to quickly create structured intake forms for recruiting and internal workflows. I use it to capture candidate information, manage internship interest, and standardize request submissions without needing technical support. The conditional logic and customization options make it simple to tailor forms for different audiences, and the ability to deploy forms quickly has saved our team significant time compared to manual tracking methods. Overall, it’s a very efficient way to streamline data collection and keep processes organized. Review collected by and hosted on G2.com.

One area that could be improved is managing more advanced workflows across multiple forms, especially when trying to centralize reporting or maintain consistency across teams. While the platform is very flexible, organizing large numbers of forms can become harder as usage grows. Some integrations and automation features also take a little time to configure initially, but once set up, they work reliably. Overall, these are minor limitations compared to the time savings and usability the platform provides. Review collected by and hosted on G2.com.

We use Jotform mainly to create contact and lead forms for our website, and we like how straightforward it is to use. The drag-and-drop builder makes it simple to put a form together without needing any coding. There are also plenty of templates available, so most of the time we can just tweak an existing one instead of starting from scratch. Once a form is live, submissions come in neatly, and it’s easy to review and check the responses. Review collected by and hosted on G2.com.

The interface can feel a bit slow at times, especially when loading forms or checking submissions. We also noticed that some advanced features are only available in paid plans, which is understandable, but it can feel limiting when getting started. Review collected by and hosted on G2.com.

Usability - we mainly use for creating forms and for signing. The 'drag and drop' features make it accessible for anyone to use, not just the tech-savvy! Going back in to edit and refine as you need to is also a great feature. Review collected by and hosted on G2.com.

I would like the option to sort templates and completed forms into individual folders so that the information is better organised and easier to find. I understand this feature is available on a higher-tier plan but the cost increase is not justifiable just for this feature. Review collected by and hosted on G2.com.

I use Jotform to create and manage registration forms for sports trophies and consider it one of the most practical and reliable tools for event organizers with a lot of information to collect.

The part I appreciate most is the speed: in just a few minutes, I can create a complete form, with custom fields (team, category, athlete, contact information, any notes), and publish it by sharing a simple link. Filling it out from a smartphone is convenient and greatly reduces the errors typical of "message" registrations.

Plus, management is streamlined: automatic notifications, confirmation emails, data export, and the ability to track everything in one place. For me, it meant less time spent chasing information and more time managing the event. Jotform is a very solid choice for associations and organizers looking for a professional registration flow. Review collected by and hosted on G2.com.

The UI should be more graphically processable to make the forms look better Review collected by and hosted on G2.com.

What I like best about Jotform is how easy and intuitive it is to use, especially when you’re trying to get something up and running quickly. I was able to build and launch forms for a multi-property scavenger hunt without needing any technical background.

I also really like how flexible it is. I used it for registration, photo submissions, and tracking participant progress all in one place, which made managing the event much more organized. The ability to collect uploads directly through the form was a huge plus.

Another standout is how clean and simple it is for users on their end. Participants didn’t have trouble submitting entries, which is always a big concern when you’re running an event with a lot of moving parts.

Overall, it saved me a lot of time and made the entire process feel streamlined instead of overwhelming. Review collected by and hosted on G2.com.

Some things felt a little hidden, but I haven't used it before and I was trying something on a very large scale. Review collected by and hosted on G2.com.

I use Jotform for collecting leads information and weekly data from clients. I appreciate that it collects all data in one place in a user-friendly format. I like the easy logics that can be created, which means I spend less time trying to find information, as it's all gathered in one place. The initial setup of Jotform was very easy and straightforward. Review collected by and hosted on G2.com.

I wish there was a way to filter or categorize responses according to the question. Having a filter to see a group of the same answers would really help and creating a way to link responses to each other. Review collected by and hosted on G2.com.

Jotform has everything I need for my business, including forms, apps, tables, and documents. It's user friendly, easy to build, and helps keep everything organized in one place. The tables help with tracking my team's day-to-day performance, and I also enjoy using the AI chatbot for my website and Instagram. The transition from Google Forms to Jotform made things much easier, especially with transactions and integration ease. I truly love all the features, and they help my business grow faster. I feel like a pro now that I've learned how to use it. Review collected by and hosted on G2.com.

It's just missing, connecting to Facebook. Currently, it has website, to get into Google mail Instagram, missing Facebook because I'm using Facebook heavily for my business. I'm just waiting on that. Hopefully, it will come one day. Review collected by and hosted on G2.com.