I like how Jotform makes booking and filling in my calendar automatically a lot easier than doing it manually. The automatic emails to customers to confirm bookings are really helpful, and it's so easy to use. These emails are sent once customers fill in a form, guiding them on what to expect and do next, which saves me from having to explain it personally. Plus, the initial setup was easy. Review collected by and hosted on G2.com.

I wish Jotform allowed scheduling of emails based on the time the customers have selected. Right now, I can only send emails immediately after they complete the form, which means I can't send appointment reminders ahead of time. It would be better if I could schedule emails based on the date of the appointment, not just when the form was submitted. Review collected by and hosted on G2.com.

Jotform is so flexible for numerous business needs from using their simple out the box fields or the numerous widgets provided. Review collected by and hosted on G2.com.

It used to be the support as you would get numerous agents answering a support ticket and this would delay fixes being delivered. However this seems to have dramatically improved with the initial agents provided responses very quickly which actually fix the original ticket. Review collected by and hosted on G2.com.

The form interface is very easy to use despite having a lot of features. The free tier has all of the tools and options I need and can seamlessly integrate with Google suite. Review collected by and hosted on G2.com.

It can take quite a while to get used to all of the options as there are so many. And it takes a bit of time to familiarize with the interface in order to design the form you want. Review collected by and hosted on G2.com.

I like the simplicity of Jotform, as the learning curve is minimal. I also especially value the integrations with Google Sheets, Google Drive, and Web Hoot through N8N, as it is very secure and all of that helps me a lot. I find it super practical to be able to automate processes and connect it with different tools. Additionally, they are always innovating, which is important at this time. Review collected by and hosted on G2.com.

I think there's an issue that changed privacy a little, I understand, but they didn't notify us. Now, before I could download the link and have a link where I could download the CV, now it tells me I don't have authorization. I made contact, but honestly, I didn't follow up because I found another solution, which was to have it sent to me redacted when filling out the application. Review collected by and hosted on G2.com.

I really liked how easy it was to create the form itself, and what truly sold me on continuing to use it was the workflow. I was able to take a simple request form and route it through multiple layers of approvals, with a final destination for entry into our system. Another big plus is that it’s free, so you don’t have to worry about anything up front. You can also try out the different integrations, get support, and review performance to decide whether you want to move toward a paid plan. Review collected by and hosted on G2.com.

So far, I haven’t found anything I dislike about it. Review collected by and hosted on G2.com.

I appreciate how simple it is to make forms with Jotform. It's very easy to use, which makes my work more straightforward. I also like that there are free options available for nonprofits, which is helpful. The ability to see everyone who has signed up in a sleek, one-page format is another feature I find valuable. Additionally, the initial setup was very easy and straightforward, with popups or highlights guiding me on where to go. Overall, I'm really happy with Jotform since it worked really well for me. Review collected by and hosted on G2.com.

Over this is a very good platform however the publish tab was the most difficult and felt clunky and not as smooth as the main page Review collected by and hosted on G2.com.

Recently, I’ve been thoroughly enjoying all the integrations that Jotform provides. They’ve helped my business run more efficiently, without needing to rely on so many different software tools. In particular, the PayPal integration has saved me hours by reducing the manual work of receiving payments through other platforms and then having to record those payments separately. Review collected by and hosted on G2.com.

I’ve been able to get by mostly with the Free Account, but recently I had to upgrade so I could have more forms available. I don’t like having to delete forms I’ve completed in the past; I prefer to keep them saved without them counting against my form limit. Review collected by and hosted on G2.com.

I use Jotform to create and manage online forms for students, and it helps eliminate manual data collection and reduces errors associated with traditional methods. I really like its ease of use and flexibility. The drag and drop form builder makes it simple to create professional forms. Additionally, the wide range of integrations and automation features work especially well for us. These features help us streamline our entire workflow, capturing data instantly and organizing it while providing real-time notifications. Jotform is also very customizable, attractive, and more useful compared to Google Forms. The initial setup was very easy. Review collected by and hosted on G2.com.

While Jotform is very effective overall, there is room for improvements in pricing and access to advanced features in lower tier plans. Some customization options and integrations are limited unless you upgrade. Introducing more flexible pricing tiers or allowing users to unlock specific features as add-ons instead of upgrading to a full plan would be very helpful. Review collected by and hosted on G2.com.

The ability to create forms with complex functionality that cannot be found with other options like Google Forms. Review collected by and hosted on G2.com.

Currently, the only thing I do not like is the AI bot taking up screen space and no way to close out. Review collected by and hosted on G2.com.

What stands out most about Jotform is how intuitive yet incredibly powerful the platform is. Building a form from scratch is completely painless, and setting up advanced conditional logic—like showing or hiding fields based on user answers—is remarkably straightforward.

The standout feature for me, however, is the data extraction and reporting capabilities. Jotform makes it incredibly simple to analyze submissions by allowing us to effortlessly download data into Excel files or automatically convert responses into visual reports like pie charts and bar graphs. This built-in visual reporting saves our team massive amounts of time when compiling updates for stakeholders. When you combine this extensive feature set with its highly competitive pricing tiers, it offers unmatched value compared to other form builders on the market. Review collected by and hosted on G2.com.

There is honestly nothing that I dislike about the platform. It consistently delivers on all its promises, runs smoothly without any performance issues, and fully accommodates all our data collection and reporting workflows. It has been a flawless tool for our team's needs. Review collected by and hosted on G2.com.