I use Jotform to get waivers signed for our hockey team, and it prevents me from having to track people down for signatures. I like its fairly easy-to-use interface and the ability to validate entries like phone numbers, addresses, and emails, which prevents bad information. I appreciate the plug-and-play options and how it allows for fillable options without interrupting the flow, even when multiple signatures are required. The PDFs being sent directly to my email are super helpful, and I can export information without having to scan forms into Google Drive. Review collected by and hosted on G2.com.

I wish the naming convention could be changed easily instead of me having to download and rename. There was a slight learning curve, but now that I understand it and have reviewed help articles as well as just playing around with it, I feel good using it. Review collected by and hosted on G2.com.

The convenience of online payment for products makes it useful. There is a vast array of pre-made templates that are simple to tweak for my own purposes. Jotform includes the option to show images to different product options and tallies the cost of the items. The way the information is compiled and downloadable makes it extremely efficient and easy to use. Review collected by and hosted on G2.com.

I'm not crazy about the AI feature. I find the templates more useful and easy to adjust than starting with the AI feature. Review collected by and hosted on G2.com.

The ease of creating and publishing forms. It's very user friendly! Review collected by and hosted on G2.com.

I have found that I get confused in moving between the team workspace and my workspace. I'm not sure what the part I stumble on, but it's not intuitive to me yet. Review collected by and hosted on G2.com.

It is very user friendly in getting a form set up for the most part. The terminology that is used for the functions and what or how they look like on the form is hit or miss. But I like the followup that takes place after the form is submitted. Review collected by and hosted on G2.com.

Some of the items for designing the form takes a little while to figure out. And it is difficult to come up with a work around when you can't use multiple links. Review collected by and hosted on G2.com.

Jotform has been a life saver - huge upgrade over piles of dusty waivers shoved in a corner of the office. It was incredibly easy to set up - we were up & running & sending out waivers in one evening. Review collected by and hosted on G2.com.

I wish you could add multiple users as form receivers. Review collected by and hosted on G2.com.

I use Jotform to produce PDFs for different lines of business, and the form-to-PDF feature is really helpful in reducing errors and improving communication across all lines of business. I also use the app builder to create user-friendly apps for various departments and customer groups, allowing them to easily access internal forms, PDFs, and other applications. I like that Jotform is easy to use and does many different things on a single platform, which means I don't need a lot of programs to accomplish tasks. I appreciate the connectivity of Jotform, as I plan to connect it with our Shopify store and utilize Zapier for seamless integration across platforms. The initial setup was very easy, making it a game changer because we had nothing like this before. Review collected by and hosted on G2.com.

Sometimes the building of forms and apps can be a bit glitchy, but it's easily worked around. I do wish there was a feature to change the PDF that is produced based on a certain field selection in the form, but we are working around it currently by building separate forms. Sometimes it does not save the changes I've made, so I have to go back and do them again. Moving elements around the app and on the form build can be difficult because the elements jump around, making it difficult to place them where you need them. Review collected by and hosted on G2.com.

I love that I'm able to design our forms and format them to really fit our organization through our logos and branding. Jotform makes it an easy way for our community to know that it's us instantly and helps keep everybody informed about what's going on. It was easier for my team to learn and use Jotform than Google Docs, and they had more fun using it, which made the transition easier. Review collected by and hosted on G2.com.

I think what just didn't work for us was at the beginning. When you do the first free trial or you do the minimal plan, you only get up to a 100 or so many forms. You really got to know and look at that. Because that hindered us when we didn't realize that we had to move up in level. Review collected by and hosted on G2.com.

I like the flexibility to integrate with other existing apps and software. I also find the AI agent very helpful with building flows quickly. Review collected by and hosted on G2.com.

Sometimes I feel a bit limited by what I want to do versus what the program can handle, especially when it comes to things like approvals or integrations. Review collected by and hosted on G2.com.

I use Jotform to collect entries for a competition and I appreciate its ability to accept payments and easily manage file uploads. The form builder is very intuitive, making it really easy to find the modules I needed and put together the form in no time at all. I think I had a fully working form in less than 30 minutes. I also like the layout of the responses as a spreadsheet, which lets me quickly scan to the column of information I need at any time. Setting up Jotform was easy peasy lemon squeezy. Review collected by and hosted on G2.com.

I would really like a way to link the payments to a different field in the submission. Right now I have it that for each image uploaded, the user has to pay $15 and they have to manually adjust the quantity on the honor system. I already had one person I had to contact to ask them to submit additional payment. The AI assistant was really not helpful. It couldn’t keep anything in its memory, so it would tell me something needed to change before we could do a thing and then I would let it know I had made the change and then it would start over with zero context. Review collected by and hosted on G2.com.

I love the ability to create, customize, and edit the application at any time with Jotform. It's great that changes can be made easily and the form updates in real time, which is super useful when something needs to be added or corrected, like when a job category was missing in my form. The user interface is better than competing platforms, making it relatively easy to use. Review collected by and hosted on G2.com.

There is no undo button. It's very easy to accidentally alter or even delete aspects of the form as I'm editing it, but there is no way to undo any action. Some glitches such as the one mentioned above could definitely be smoothed out. The user interface is better than competing platforms, but it can definitely be a little unclear, confusing, or sometimes even redundant. Review collected by and hosted on G2.com.