Jotform is very easy to use and saves a lot of time when creating forms. The drag-and-drop interface makes it simple to build professional forms without technical skills. I especially like the wide range of templates, integrations, and automation features that help streamline workflows and collect data efficiently. Review collected by and hosted on G2.com.

Some advanced features are only available in the paid plans, and the pricing can feel a bit high for smaller organizations. Occasionally, the form editor can also be a little slow when working with very large or complex forms. Review collected by and hosted on G2.com.

I really enjoy using Jotform because it makes it very easy to create forms, and it's got a lot of powerful features. It's very rich and robust, which allows me to make changes to a website by just signing in. I particularly like the richness and robustness of the features and the conditional logic and different form fields available. It seems like Jotform has way more options and flexibility compared to some of the other WordPress plugin forms I've used historically. As a web developer with over twenty years of experience, the ability to offer more options to my clients is very valuable. Review collected by and hosted on G2.com.

Well, the probably my biggest beef with Jotform is the AI part of it is really horrible. I spent nearly two days trying to get AI to build what I thought was a very simple form. AI just really stumbled over itself, and I was just so frustrated. I was ready to give up on Jotform altogether. Plus, it made it very difficult for me to get in touch with a human being that could help me. Once I did get in touch with a human being, they were able to solve the problem immediately. The initial setup was fine. The setting up the form doing the first form was a nightmare. Review collected by and hosted on G2.com.

What I like most about Jotform is that it has an easy to use interface and back end. It's interface friendly, and it helps with minimizing admin time. Pretty much everything I think I would need to do is already prefilled there as an element, so it saves time. The initial setup was pretty easy for our team too. Review collected by and hosted on G2.com.

{"I would like a better integration with emails.","I want more email templates.","I would like some more email templates for appointment registrations to be able to send a specific email to the people who have registered from within Jotform.","I want it to be easier to export data into, let's say, a Google Sheet.","I had some trouble exporting data because it required manual editing to make the data readable."} Review collected by and hosted on G2.com.

I love being able to add a variety of different widgets to a form and have more capabilities in managing the form and deciding who receives a form for signature or review. It's extremely important to us to customize based on the needs of the company. The initial setup was super easy, though it was a long time ago, so I'm not sure how it compares now. Review collected by and hosted on G2.com.

I wish there was an easier way to organize the forms. We have almost 100 forms, and it still feels like it's hard to find the correct one. Review collected by and hosted on G2.com.

I use Jotform for video production release forms and FOIP release forms. It's quick, and I can get released signatures in a PDF that I can keep in an organized format on my Google Drive. It's convenient. The templates are very helpful, so I don't have to think up all of the details by myself. I use it with Google Drive. The initial setup was very easy. Review collected by and hosted on G2.com.

{"I want more users.","I want more forms allowed in the free stage. Period. 10 is too small.","I find the price prohibitively high at the first tier beyond the free stage.","The first initial jump into a paid form makes me want to only do it for one month and then quit."} Review collected by and hosted on G2.com.

For me, what I like most about Jotform is the order it allows me to maintain. Collect all the information from my clients and have it organized in something similar to Excel, which I then transfer to my Drive, and it automatically pulls all the data and organizes it in a more digestible way to be able to explain it to the entire internal team. Review collected by and hosted on G2.com.

Specifically, something happens to me where columns in my forms have disappeared. Sometimes I receive emails with the client's information as if they had already filled out the form, but when I check, that's not the case. It also becomes very slow, and although I know it could have more capacity, it's already very slow with only half of the storage space used. This is something I don't like. Additionally, the price keeps increasing. I used to pay 200 dollars, 220 dollars, and now it has gone up to 400, almost double. This is too much, so I would lower my recommendation, not because of the usage but because of the price. Review collected by and hosted on G2.com.

Jotform is easy to use, and the pricing is very transparent and fair. It has been very helpful for us to replace people-based systems, and our employees comment on the usability of the system. Review collected by and hosted on G2.com.

Sometimes it can be difficult to navigate to certain forms. A slight improvement on the home screen would be very welcome. Review collected by and hosted on G2.com.

I love the ease of form creation in Jotform. We were able to quickly and easily create request forms for childcare providers. The Product List feature was particularly helpful because it allowed us to estimate expenses, including tax and shipping costs, before orders were placed. The accessibility of form creation is a big plus, as the elements were easy to add, customize, and manipulate to fit our needs. I also appreciate the different options for viewing form submissions and the ability to export responses. The ability to attach a price to each item for a running total and order limits was crucial for our project. Setup was very simple too! Review collected by and hosted on G2.com.

It was frustrating not knowing beforehand what the free account limits would be. This was a very short-term project, with a quick turnaround time. With all of the red tape that comes with NPOs, it was frustrating to find that certain elements of our form would no longer be functioning - and eventually that we would no longer be able to receive submissions at all. Some more transparency or notification of element/form submission limits would be useful. It took us some time to get approval for the funds to activate a paid account, and we could have missed a lot of requests had we not gotten approval. Review collected by and hosted on G2.com.

I like using Jotform for creating dynamic, structured forms that collect meaningful input while ensuring consistency and capturing detailed responses. I appreciate its range of functions in one application, like form responses and templates that filter into completed templates. This feature has been useful for managing department plans. Review collected by and hosted on G2.com.

I would like to be able to change the uploaded template as I create the form. Right now, I have to upload a completed template that does not change as I change the form. The home screen is a bit complex. It would be better if I was able to click into the form or document I have created and then given options instead of the choices being on the right. When I first started using Jotform it took me a while to notice all of the options on the right, I am used to clicking on an item and then being given more choices instead in Jotform you have to 'hunt' for the ability to move on from just choosing the appropriate form. It was ok, but I have to admit that with Google Form being free, I was somewhat disappointed in how much I had to pay for this...worth it so far though. Review collected by and hosted on G2.com.

I like that there are many customizations available. I spent a good amount of time looking for a platform that could handle my specific needs for to create an order form, and jotform was able to tick all the boxes as well as some I hadn't thought of yet. It was relatively easy to set up my form, and when I ran into some confusion, I sent it to their support team and was surprised by how quickly (and correctly) my question was answered. Review collected by and hosted on G2.com.

I do wish that reporting was a little more robust and/or easier to understand, at least for item order forms, specifically. There are some customizations not possible within the item ordering module that aren't possible because of the way it's handled, but overall it is doing the job for me. Review collected by and hosted on G2.com.