--- title: Jotform Reviews meta\_title: 'Jotform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5401 reviews by the users' company size, role or industry to find out how Jotform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 5401 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Jotform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Jotform, highlighting its intuitive navigation and quick access to forms. [(1083 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1323932&qs=pros-and-cons#reviews) Users appreciate the **ease of creating forms** with Jotform, enhancing event management and streamlining operations effortlessly. [(715 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329080&qs=pros-and-cons#reviews) Users find Jotform's **ease of creation** remarkable, making setup and customization effortless for varied responses. [(475 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1330620&qs=pros-and-cons#reviews) Users highlight Jotform's **user-friendly design** , making it easy to navigate and manage forms efficiently. [(464 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1331632&qs=pros-and-cons#reviews) Users love the **easy-to-use interface** of Jotform, enabling efficient form creation without any coding skills. [(457 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1331499&qs=pros-and-cons#reviews) Users find Jotform's pricing to be **too expensive** , feeling misled by its initial free advertisement. [(277 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1327261&qs=pros-and-cons#reviews) Users find the **missing features** in Jotform frustrating, particularly with font colors and payment integration difficulties. [(238 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329645&qs=pros-and-cons#reviews) Users struggle with **form issues** , finding navigation difficult and certain functionalities challenging to use effectively. [(231 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1328852&qs=pros-and-cons#reviews) Users find **limited customization options** in Jotform, struggling with graphic solutions and font color adjustments. [(221 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1327214&qs=pros-and-cons#reviews) Users find **form design navigation challenging** , leading to confusion and difficulties with customization options in Jotform. [(212 mentions)](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329305&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Jotform ##### 1. Ease of Use Users appreciate the **ease of use** of Jotform, highlighting its intuitive navigation and quick access to forms. [ See 1083 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1323932&qs=pros-and-cons#reviews) See Related User Reviews ![Brandon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon M.") BM Brandon M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Setup, Ideal for Managing Registrations" What do you like about Jotform? I like that Jotform is easy to use both for myself and for my customers. The layout is very simple, and it is easy to build a form that leaves no ques ![Krista W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista W.") KW Krista W. Small-Business (50 or fewer emp.) 1.0/5 "Too AI-heavy, lost ability to save sections and customize" What do you like about Jotform? No. Every update that has been made to Jotform in the last 6 months has been terrible. ##### 2. Simple Users appreciate the **ease of creating forms** with Jotform, enhancing event management and streamlining operations effortlessly. [ See 715 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329080&qs=pros-and-cons#reviews) See Related User Reviews ![Brandon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon M.") BM Brandon M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Setup, Ideal for Managing Registrations" What do you like about Jotform? I like that Jotform is easy to use both for myself and for my customers. The layout is very simple, and it is easy to build a form that leaves no ques ![Krista W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista W.") KW Krista W. Small-Business (50 or fewer emp.) 1.0/5 "Too AI-heavy, lost ability to save sections and customize" What do you like about Jotform? No. Every update that has been made to Jotform in the last 6 months has been terrible. ##### 3. Ease of Creation Users find Jotform's **ease of creation** remarkable, making setup and customization effortless for varied responses. [ See 475 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1330620&qs=pros-and-cons#reviews) See Related User Reviews ![Brandon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon M.") BM Brandon M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Setup, Ideal for Managing Registrations" What do you like about Jotform? I like that Jotform is easy to use both for myself and for my customers. The layout is very simple, and it is easy to build a form that leaves no ques ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.") VP Vijay P. Small-Business (50 or fewer emp.) 4.5/5 "Great value for money!" What do you like about Jotform? The ease with which I can create a form and publish it in a few minutes! Also the fact that the features are continuously evolving! ##### 4. User-Friendly Users highlight Jotform's **user-friendly design** , making it easy to navigate and manage forms efficiently. [ See 464 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1331632&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Onboarding and Organization with Ease" What do you like about Jotform? I primarily use Jotform for our onboarding process for new hires, and it keeps everything in one place with ease of use. It enables us to remain paper ![Mark S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark S.") MS Mark S. Small-Business (50 or fewer emp.) 3.5/5 "ChatGPT Integration Eases Jotform Use" What do you like about Jotform? I like the ChatGPT integration in Jotform. It lowers the barrier of entry because it walks me through how to use Jotform. ##### 5. Features Users love the **easy-to-use interface** of Jotform, enabling efficient form creation without any coding skills. [ See 457 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1331499&qs=pros-and-cons#reviews) See Related User Reviews ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.") VP Vijay P. Small-Business (50 or fewer emp.) 4.5/5 "Great value for money!" What do you like about Jotform? The ease with which I can create a form and publish it in a few minutes! Also the fact that the features are continuously evolving! ![Michel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michel B.") MB Michel B. Small-Business (50 or fewer emp.) 5.0/5 "Great way to collect RSVP's" What do you like about Jotform? I was able to gather information for an event needed. ### 5 Cons or Disadvantages of Jotform ##### 1. Expensive Users find Jotform's pricing to be **too expensive** , feeling misled by its initial free advertisement. [ See 277 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1327261&qs=pros-and-cons#reviews) See Related User Reviews ![Albion S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Albion S.") AS Albion S. Small-Business (50 or fewer emp.) 5.0/5 "Phenomenal Support with Extensive Options" What do you dislike about Jotform? Maybe phone support, maybe have a separate access (login) for a specific form, as opposed to having one login for all the forms. ![Michel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michel B.") MB Michel B. Small-Business (50 or fewer emp.) 5.0/5 "Great way to collect RSVP's" What do you dislike about Jotform? That you have to pay for certain features. ##### 2. Missing Features Users find the **missing features** in Jotform frustrating, particularly with font colors and payment integration difficulties. [ See 238 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329645&qs=pros-and-cons#reviews) See Related User Reviews ![Scott S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott S.") SS Scott S. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Time-Saving Tool" What do you dislike about Jotform? Pricing is a little high for a single user. Lower the monthly fees. ![Batsheva I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Batsheva I.") BI Batsheva I. Small-Business (50 or fewer emp.) 4.5/5 "Jotform Streamlined Our Compliance Document Workflow" What do you dislike about Jotform? The website isn’t very clear about how to use the features. For example, we often upload our own forms to be filled out, and the final result should m ##### 3. Form Issues Users struggle with **form issues** , finding navigation difficult and certain functionalities challenging to use effectively. [ See 231 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1328852&qs=pros-and-cons#reviews) See Related User Reviews ![Jermaine C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jermaine C.") JC Jermaine C. Small-Business (50 or fewer emp.) 5.0/5 "Usage of Jotform" What do you dislike about Jotform? The costs are my main concern. I wish there were freebies or discounts for users who have been using it for more than two years, such as a loyalty dis ![Alexandra D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra D.") AD Alexandra D. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Form Creation, Accessibility Solved" What do you dislike about Jotform? I wish I could integrate it with other apps. The platform could be a bit easier to navigate. ##### 4. Limited Customization Users find **limited customization options** in Jotform, struggling with graphic solutions and font color adjustments. [ See 221 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1327214&qs=pros-and-cons#reviews) See Related User Reviews ![Krista W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista W.") KW Krista W. Small-Business (50 or fewer emp.) 1.0/5 "Too AI-heavy, lost ability to save sections and customize" What do you dislike about Jotform? Yes. They can backpedal the AI updates they made and get back to basics. Those who want to use AI should be able to, but users like me should be able HZ Honeymarie Z. Small-Business (50 or fewer emp.) 5.0/5 "Simple, Easy-to-Use Waivers with Jotform Signatures" What do you dislike about Jotform? I wish I could personalize some of the form options ##### 5. Form Design Users find **form design navigation challenging** , leading to confusion and difficulties with customization options in Jotform. [ See 212 mentions ](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329305&qs=pros-and-cons#reviews) See Related User Reviews ![Jermaine C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jermaine C.") JC Jermaine C. Small-Business (50 or fewer emp.) 5.0/5 "Usage of Jotform" What do you dislike about Jotform? The costs are my main concern. I wish there were freebies or discounts for users who have been using it for more than two years, such as a loyalty dis ![Alexandra D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra D.") AD Alexandra D. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Form Creation, Accessibility Solved" What do you dislike about Jotform? I wish I could integrate it with other apps. The platform could be a bit easier to navigate. MT Michelle T. Team Lead Vendor Support and Team Lead Registered Ride Small-Business (50 or fewer emp.) 3/16/2026 Guest users or non-business users of the software, not included in G2 scores. "Simple, User-Friendly Platform with Easy-to-Find Answers" 5/5 What do you like best about Jotform? I found the platform to be simple to use overall. When I required assistance, it was very easy to find answers to my questions by simply googling my jotform question. Review collected by and hosted on G2.com. What do you dislike about Jotform? I have developed a somewhat robust questionnaire for our event participants. Given the number of questions I chose the "card" format which is clean and concise. I was disappointed that some functions available in the classic format are not available in card format eg. the ability to change the size of an iframe Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? I run a major annual event with over 100 vendors. Jotform has assisted me in automating a great deal of my work by allowing me to gather all signed forms, payment window and event requirements in one link. Although I spent many hours developing my form, it is now saving me a great deal of time not having to chase people for independent pieces of documentation. Review collected by and hosted on G2.com. Show More Response from Elton Regs of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-12489317/official_response/edit) Hi Michelle, Thanks for your 5-star review. We're glad to hear that you found Jotform simple to use and easy to navigate. There are different features that are supported by the card form layout and some are limitations. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 8/11/2026 "Easy to Use, AI-Enhanced Forms with Excellent Support and Great Flexibility" 5/5 What do you like best about Jotform? Jotform is very easy to use, and it has become even better with the AI enhancements now available. There are also plenty of helpful articles, along with excellent support through the website whenever I need it. I really appreciate the platform’s attention to detail, too. Overall, the designers have created a smooth, intuitive experience that’s simple to navigate. I’ve been able to connect my forms to Google Sheets to meet my goals, and everything works extremely well. For the range of features offered, I also feel the price is fair. Review collected by and hosted on G2.com. What do you dislike about Jotform? I wish they could offer strong security features without taking away so many other features. This is from their website (https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them) "However, utilizing form encryption has some catches, as some features in the Form Builder will become unavailable once you enable it in the form. Here is the list: Autoresponder Email; Customizable Notification Emails — You will still receive a notification email when you receive a new submission; Save and Continue Later; Change Email Recipient Condition Integrations (Except for Payment Gateways); Approval Flows; Jotform Sign; PDF Downloads — You can still view the data in the PDF Editor but can only Print it; Form Reports — Excel, Grid Listing, HTML Table, RSS, and Calendar; Digest Emails — You can only receive the new submission count in the latest period of the digest; Filters — When viewing data through the Tables and Inbox, the filter feature is disabled." Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? Jotform’s quick turnaround on form submissions has been extremely helpful, especially since much of our organization’s success depends on receiving accurate, detailed information. We need to collect a lot of information from each person, and Jotform’s online forms make that process easy, thorough, and effective. Review collected by and hosted on G2.com. Show More Response from Richie Pareja - Contractor of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-13243702/official_response/edit) Hi, Thanks for your 5-star review. We're thrilled to hear that you find Jotform easy to use and that our AI enhancements, helpful resources, and support have contributed to a smooth experience. We'd like to better understand your specific needs so we can share more actionable feedback with our team. Could you let us know which features you need to use alongside encrypted forms and which limitations are affecting your workflow the most? Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Validated ReviewerIncentivizedSource: Seller invite ![Frances R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frances R.") FR Frances R. Freelance Death Doula Small-Business (50 or fewer emp.) 3/11/2026 "Flexible, RSVPs with an Easy-to-Use Interface for a variety of events, including memorials" 4/5 What do you like best about Jotform? I like how jotform isn't specific on what kind of RSVP is needed. I am assisting in planning a memorial, and the other competitors app names sound too joyous when I wanted something more somber. The interface is easy enough to use, and currently navigating the best way to share the data as we're building out our team for this event. Review collected by and hosted on G2.com. What do you dislike about Jotform? I would like to see more clear opportunities to collaborate with the results of the RSVP and the images downloaded with my colleagues. I wish the file capacities for responses were clearer before having to buy the service. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? As a death doula and facilitating events for the grieving, it was an easy enough to use interface to edit and refine and publish and it's to make adjustments after the form was published. The formatting options can be more robust, but for a free service- we accomplished what we needed. Review collected by and hosted on G2.com. Show More Response from Elton Regs of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-12466625/official_response/edit) Hi Frances, Thanks for your positive review. We're glad to hear that Jotform was able to provide a flexible option for creating an RSVP form that felt appropriate for the nature of the event. We also appreciate you mentioning the ease of use of the interface while you organize and collect responses. If you're open to sharing more specifics, we'd love to understand what types of collaboration features would be most helpful for you and your colleagues. Do you want to share submissions? It is possible to share Jotform tables and collaborate. You can check out this guide: https://www.jotform.com/help/1010-how-to-share-your-jotform-tables-and-collaborate/. You can also reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan C.") DC Dan C. Owner Small-Business (50 or fewer emp.) 3/11/2026 "User-Friendly Forms with Seamless Payments and Google Sheets Integration" 5/5 What do you like best about Jotform? I like that Jotform is very user friendly and can include customer payments in forms. I also like the new Store Builder section, and I hope further development will include more options and features. I have made a few forms for various people and programs thus far, and I am happy with how the forms work on a desktop, tablet, and phone. Integrating payments and Google Sheets has been very easy and user friendly. When I have had questions about various aspects of Jotform, I have been able to find online videos to help me answer those questions and easily implement what I am trying to achieve. Review collected by and hosted on G2.com. What do you dislike about Jotform? The Store Builder function in the app is still under development, but I need each product to offer the same options as the Product List in the Form Builder. When selling apparel, I need to set various sizes and colors at different prices for the same item, and I cannot currently do that. I do like that I can offer for one product a dropdown for quantity of each size, with multiple sizes listed, but I need to be able to set each size to a different price. So more customization would be what I am looking for in the very near future :) I also do not like that the Venmo integration is through PayPal and not its own entity. I have a client who recently dropped their LLC, but is still selling merchandise online with Venmo as payment. They would like to integrate Venmo into the order form, but it requires them to create a business PayPal account to do so. They do not want to create a business PayPal account, so they are now unable to integrate payment of any kind into the form. In all reality, my client could create their own Google Form for free and add the Venmo handle in their form. The idea of them using Jotform is to have the payment integration, which they can no longer do. If you have a way to integrate their Venmo account without creating a PayPal account, please let me know so I can advise them. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? Jotform allowed me to have students register for an event and pay for said event all in the same form at the same time. In the past I was collecting paper forms and paper checks by mail. Using Jotform has eliminated waiting on and handling paper items, and keeps everything electronic and easy. Review collected by and hosted on G2.com. Show More Response from Elton Regs of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-12464969/official_response/edit) Hi, Thanks for your wonderful review and for sharing how you're using our platform to collect payments, build stores, and connect with your customers across different devices. It's great to hear the payment integrations, Google Sheets connection, and online resources are helping you set things up the way you need. Regarding the Store Builder, it's very helpful that you explained how you need to price different sizes and options for each product. Our team is continually improving these, and you can keep an eye on the available options in this guide so you can see what's currently possible in the store experience: https://www.jotform.com/help/guide-jotform-store-builder/. Your request is definitely valuable and something our team continues to refine. For Venmo, they don't offer a Venmo-only payments API anymore. The Venmo API is primarily available through the PayPal Developer platform, as Venmo is owned by PayPal. You can learn more about Venmo integration here: https://www.jotform.com/venmo/ and also check the Venmo FAQ page for more details about usage and requirements: https://www.jotform.com/venmo/faq/. If you have any other questions or suggestions, you can share the details with us through our Help Center from our Contact Us page at https://www.jotform.com/contact. We'll be happy to help. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 8/10/2026 "Jotform Streamlined Our Event Management Efficiently" 4.5/5 What do you like best about Jotform? I like that Jotform is incorporated with AI, making form building much easier. The styling and themes are also a lot simpler now, which simplifies an otherwise very manual process. The automatic emails that are sent out and the ability to approve or decline submissions are really key features for me. It's the fastest way to get user input and maintain my email list for future marketing, keeping everything clean and simple without manual steps. Jotform was a great switch for me when I went down to a single employee, as it fills the role of three people and lets just one person manage everything. I find it very simple to use, and it's manageable even with a small team, allowing me to share information easily with volunteers. Review collected by and hosted on G2.com. What do you dislike about Jotform? The only thing that I would have somewhat of an improvement on is the process of building out the automatic emails. It's not super intuitive to begin with, although I understand it now. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? Jotform simplifies collecting user information and photos quickly for events. It automates notifications and email list maintenance, reducing manual work. Also, it replaces multiple employees, allowing me to manage everything efficiently alone, while enhancing form building with AI, making the process smooth. Review collected by and hosted on G2.com. Show More Response from Richie Pareja - Contractor of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-13234959/official_response/edit) Hi, Thanks for your 5-star review. We're thrilled to hear that Jotform has helped simplify your workflow and that our AI features, styling and themes, automated emails, and approval workflows have made managing your processes easier. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 3/10/2026 "Easy, No-Code Forms and Workflows That Save Time" 4.5/5 What do you like best about Jotform? What I like most about Jotform is how easy it is to set up and use. I can quickly create forms, apps, and workflows without needing any technical skills, which saves me time and effort. It’s also very convenient for collecting and organizing information from clients and drivers, and whenever I need to make an update or change something, the process is straightforward. The AI features are helpful as well, since they can answer questions and gather information in a simpler, more streamlined way. Review collected by and hosted on G2.com. What do you dislike about Jotform? One thing I dislike about Jotform is that, after I log in with Google SSO, it occasionally stops working on iPhone Safari, which can interrupt my workflow. In addition, the AI agents sometimes struggle to recognize certain dialects or the different ways people phrase questions. Better compatibility with mobile browsers, along with AI that understands a wider range of language variations, would make the platform even better. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? Jotform helps us collect and organize information in a simple, automated way. Rather than managing data manually through emails or spreadsheets, we can use its forms and apps to gather details from clients or drivers in one central place. This saves time, reduces errors, and makes it much easier to manage records and day-to-day workflows. It also supports task automation and data integrations with other tools, which boosts efficiency and helps keep everything consistently organized. Review collected by and hosted on G2.com. Show More Response from Elton Regs of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-12458870/official_response/edit) Hi, Thanks for your excellent review. We're glad to hear that Jotform is helping you quickly create forms, apps, and workflows without needing technical skills. It's great to know the platform is making it easier to collect and organize information from your clients and drivers and that updating your forms and workflows is straightforward. We would like to investigate further the issue you have encountered. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Miguel Ángel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel Ángel G.") MG Miguel Ángel G. Regional sales representative LATAM Small-Business (50 or fewer emp.) 6/18/2026 "Streamlined Data Management with Seamless ChatGPT Integration" 5/5 What do you like best about Jotform? I like the integration with Chat GPT, which helps me create what I need quickly. I also appreciate the capability to create a PDF with our logo, including signatures and all related images. Additionally, the initial setup of Jotform was really easy. Review collected by and hosted on G2.com. What do you dislike about Jotform? I have not explored yet if it's possible to add a Word document to be downloaded by the user, and if it's possible to keep a user/password for each user under my company account. Try to make a feature for users under a company account to let them modify or add up data in the future. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? Jotform helps me collect and organize vital information from couriers in one file, share it easily, and integrate with Chat GPT for quick form creation. I value the PDF creation with logos and signatures, simplifying data sharing and management. Review collected by and hosted on G2.com. Show More Response from Richie Pareja - Contractor of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-12979394/official_response/edit) Hi Miguel, Thanks for your 5-star review. We're delighted to hear that the ChatGPT integration helps you create what you need quickly and efficiently. Our goal is to make form and document creation as seamless as possible, so it's great to know that these AI-powered capabilities are saving you time. For adding users, you can check our enterprise plan on this link: https://www.jotform.com/enterprise/. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. Validated ReviewerIncentivizedSource: Seller invite ![Katie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie G.") KG Katie G. Owner Small-Business (50 or fewer emp.) 4/23/2026 Guest users or non-business users of the software, not included in G2 scores. "Quick-Link Rental Agreements That Help Close Deals Faster" 5/5 What do you like best about Jotform? I love the fact that I can share my rental agreement via a quick link. It makes things easier for my customers and honestly, helps me close deals faster because I can put the agreement right in front of them. Review collected by and hosted on G2.com. What do you dislike about Jotform? I dislike that I had to pay $39 if I wanted to do month to month. That's a lot, and as a small business who is jsut getting started, that is a big hit for monthly. I wish I could have paid the annual price of $19 on a monthly basis. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? JotForm is making it easy for my customers to sign my rental agreements. I believe because I can quickly share a link to the document with the customer via text message, my close rate is higher. Review collected by and hosted on G2.com. Show More Response from Elton Regs of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-12678531/official_response/edit) Hi Katie, Thanks for your detailed review and for sharing how our platform has helped you present agreements more easily and move deals forward faster. It's great to know that this approach has made the experience smoother for your customers and more efficient for your workflow. We understand that monthly pricing can feel limiting, especially when you're just getting started. While our Starter (free) plan covers basic needs, if you decide to upgrade, we recommend the yearly option; it's significantly discounted and often provides better value for many businesses. You may also want to check our current exclusive offers and seasonal promotions here: https://www.jotform.com/discounts/ to make the most of available savings. If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rob H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob H.") RH Rob H. Partner Small-Business (50 or fewer emp.) 7/16/2026 "Smooth, Clean Interface That Makes Team Collaboration Easy" 5/5 What do you like best about Jotform? The interface is smooth, clean, and easy to navigate. It has allowed our small company to collaborate and ease our workflow. There is also a seamless integration with Claude, which I really . Review collected by and hosted on G2.com. What do you dislike about Jotform? Right now, I don't see anything that I want to do that Jotform doesn't allow. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? We are conducting a webinar with participants signing up through an invite. Jotform has given us a clear picture of who is joining and allowing us to collaborate as a firm to make outreach overtures to participants. Review collected by and hosted on G2.com. Show More Response from Marijoy A of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-13117548/official_response/edit) Hi Rob, Thanks for using Jotform. We're delighted to hear that you appreciate its clean interface and that it helped streamline your team's workflow. It's also great to know the Jotform Claude integration has been a valuable addition to your experience and that our platform is helping you manage your webinar registrations more effectively. If you have any questions or suggestions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help. Current UserValidated ReviewerIncentivizedSource: Seller invite SB Scott B. Managing Director Small-Business (50 or fewer emp.) 7/8/2026 "Excellent Interface and Easy Form Configuration with Powerful Customization" 5/5 What do you like best about Jotform? The interface is excellent. I really like how easy it is to configure forms and similar documents, and how straightforward it is to add more complex functions when needed, such as price calculations or hidden fields. Review collected by and hosted on G2.com. What do you dislike about Jotform? Honestly, there are very few things to dislike. Maybe some of the templates could be a bit more generic, but that’s only a minor issue. Review collected by and hosted on G2.com. What problems is Jotform solving and how is that benefiting you? It has enabled me to create bespoke registration and entry forms for our classic motoring events, which has significantly reduced the admin time needed for new entrants. Review collected by and hosted on G2.com. Show More Response from Marijoy A of Jotform [Editedit](https://www.g2.com/survey_responses/jotform-review-13079488/official_response/edit) Hi Scott, Thanks for using Jotform. We're thrilled to hear you've found it easy to configure and build the forms you need. It's wonderful to know your registration process has become more efficient and reduced the time spent on administrative tasks. We appreciate your feedback. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. 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