I appreciate that Jotform Workflows allows me to give a form to clients on my webpage and integrates with my Google Ads, which helps me track conversions through specific events. The initial setup was also relatively straightforward. Review collected by and hosted on G2.com.

I find the issue with not having an embedded event easily triggerable on a webpage a bit inconvenient. It would be great if it could automatically link to a webpage on a site like carrd.co. Review collected by and hosted on G2.com.

Very easy to set up, and most importantly, it’s super convenient to update or edit Jotform workflows without affecting the data that’s already been captured. Jotform workflows are very reliable, and they’re user-friendly when it comes to integrating with other applications. Review collected by and hosted on G2.com.

So far, I haven’t found any major issues. That said, the workflow builder interface could still be improved a bit to make it smoother and easier to use. Review collected by and hosted on G2.com.

I love the simple and practical usability of Jotform Workflows, which offers me a considerable time saving. It prevents me from waiting for certain reports and follow-ups from clients, as I receive them quickly and can invoice and process them almost immediately if necessary. The installation was quite simple and quick, allowing me to configure some settings without needing to contact customer service. Review collected by and hosted on G2.com.

I would say that it takes time to improve the designs of the finished PDF reports. Review collected by and hosted on G2.com.

The process in setting up the workflow was really simple. The elements covered pretty much any idea that covered my mind. Test mode worked really well, and highlighted and errors within the flow. The AI bot was extremely helpful with getting me started on the workflow as well as helping me through any road blocks I didn't know how to get around on my own. Overall, my experience has been great, and the price (free version) cannot be beat for what you have access to! Review collected by and hosted on G2.com.

There wasn't anything specifally about the workflows that I did not like. My workflow was fairly simple for what I needed. Review collected by and hosted on G2.com.

Innovation that helps improve slow and inefficient systems in our current workflow. I used the expense request template form after finding it through Jotform-made instructional videos on YouTube.

I like that I could connect an existing form in my workflow, although sometimes the system didn’t seem able to find it. I also tried starting with a template, and while it was a helpful starting point, I found it difficult to customize to my needs without breaking the code. The AI helper wasn’t very effective at fixing bugs and didn’t always recognize when there was an error.

On my current free plan, I’m satisfied with the level of support. That said, I would benefit from a tutorial that walks me through all the JotForm features, and it would be most helpful if the tutorial were interactive. It should be optional, though, because I find it annoying when I’m trying a tool for the first time and I’m bombarded by pop-up windows that want to show me all the app features.

In terms of speed, there were a couple of times when the tool slowed down after I asked the AI to fix an issue or advise on how to fix an error. Still, I feel like I’m getting my money’s worth because it’s free. Review collected by and hosted on G2.com.

Not as intuitive as I had hoped. But, I think it is fair for every tool to have a learning curve, especially if it provides so many features. The AI tool was good at getting a workflow started but was not helpful in solving broken flow or errors. Review collected by and hosted on G2.com.

I love the concept of Jotform Workflows. When it works, it really does a great job at filling in the PDF where and how we want it. Review collected by and hosted on G2.com.

I've run into a lot of errors and problems with form creation in Jotform Workflows. There are so many errors and bugs. We have so many issues mapping fields and getting the correct form sent to us. It's so complicated, and when I contacted support, they told me it's a bug that the dev team had to look at, and I've been waiting for like 3 weeks for them to fix it. The initial setup was very complex, and it's hard to understand each form type and when things will and won't work. Review collected by and hosted on G2.com.

It is very straight forward and is able to be set up step by step, as well as ensures your flows work easily. We use on a daily basis, which makes it streamlined for our teams. It was very easy for us to integrate with our existing forms as well as new ones. Review collected by and hosted on G2.com.

Sometimes the flow can get broken and it can take some work to fix it. Review collected by and hosted on G2.com.

Jotform has a lot of useful widgets and options as well as the usage and configuration for sections are very useful. One big upside in my case is the form language translation system which is brilliant. Review collected by and hosted on G2.com.

The form design coding is not entirely available to re-coding. Also the custom domain cannot be integrated which remains jotform brand. Review collected by and hosted on G2.com.

Clear instructions, highly customizable workflows, and an easy-to-use interface, and excellent customer support. The platform is easy to learn and powerful enough for complex forms. We are very light user, less then 10 submission per month. I would stay if the pricing is around $15/month. Review collected by and hosted on G2.com.

The workflow builder is great, but I prefer Gravity's UI. It's more comfortable to look at. Review collected by and hosted on G2.com.

What I like best about Jotform Workflows is how easily it standardises and automates business processes such as vendor onboarding, approval requests, and information collection. The platform is reliable and responsive, with workflows processing efficiently and notifications being delivered promptly. We have experienced minimal downtime, and the system scales well as process volumes increase.It reduces email back-and-forth, provides clear audit trails, and ensures required information is captured upfront, which improves efficiency, compliance, and visibility for both finance and operational teams. Jotform allows csv download to easily integrate with our finance systems and provide a strong value for money. Review collected by and hosted on G2.com.

More granular role-based permissions and approval delegation options would be useful, particularly for larger organisations with complex governance requirements.As workflow volume and user counts increase, costs can rise relatively quickly. More flexibility in pricing tiers for growing organisations would make scaling more cost-effective. Review collected by and hosted on G2.com.