Claudia M.
CM
Claudia M.
Founder, Creative Director
Small-Business (50 or fewer emp.)
"Ensures Document Accuracy and Compliance with Ease"
5/5
What do you like best about Jotform Sign?

I really like how easy it is to verify documents before sending them out. The preview feature lets you see exactly how the document will look to signers, and the field validation ensures nothing is missed. The automation of reminders and signing sequences also helps keep everything on track without manual follow-up. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Sometimes the mobile preview isn’t as polished as the desktop version, which can make final checks on phones less reliable. I also wish there were more detailed audit logs specifically around document edits and version changes to better track who verified what and when. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Claudia,

Thanks for your 5-star review. We're glad to hear the preview and field validation features are helping you verify documents with confidence before sending them out. We'd love to learn more about where mobile previews feel less reliable and what edit or version details you’d find most helpful in audit logs. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Workflows and Integrations That Automate Dashboards and Save Time"
4/5
What do you like best about Jotform Sign?

The workflows and integrations. It took our old dashboards and automated them, reducing the amount of time to track data and keep things up to date as new information develops Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The enterprise pricing. For a small non-profit of 3 people, paying a 4 figure invest just so we could create a team was very frustrating to hear. And that was with the non-profit discount Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your excellent review. We're thrilled to hear that Jotform's workflows and integrations have helped automate your existing dashboards and significantly reduce the time spent tracking and updating data. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

AK
Alex K.
Small-Business (50 or fewer emp.)
"Effortless Document Management with Jotform Sign"
5/5
What do you like best about Jotform Sign?

I love the ease of access and how organized and understandable everything is in Jotform Sign. It's really easy to put together any document I want, with all the elements and widgets available to form my own template. It's super straightforward and clear, even without much knowledge or background experience with computers. Everything is very organized, with tabs that clearly show where everything is, making it easy to find at any moment. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Honestly, I don't think I've really ran into any issues. I guess the only thing I would say is possibly pricing. If pricing could be a little less, it would help our business. But at the same time, I understand, and it's not it's very understandable and still somewhat affordable. But I would guess I guess I would just say the pricing. Yeah. The pricing is probably the only thing that kind of I would say my complaints, I guess. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Alex,

Thanks for your 5-star review. We're delighted to hear that you find Jotform Sign easy to use, well-organized, and accessible even without a technical background. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kymbat A.
KA
Kymbat A.
Cosmetic tattooist
Individual & Family Services
Small-Business (50 or fewer emp.)
"Jotform Is a Game-Changer for Branded Intake Forms and Bookings"
5/5
What do you like best about Jotform Sign?

I’ve been using Jotform for my small beauty business and it’s been a total game changer. From creating beautifully branded intake forms to managing bookings and collecting consent digitally — Jotform makes everything smooth, professional, and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The free plan is a bit limited — there aren’t enough monthly submissions or enough storage for growing businesses. Sometimes emails end up in spam/junk folders, which means clients can miss confirmations. The mobile app is handy, but it can feel slow or a bit buggy at times. Also, removing branding and moving up to higher-tier plans can get expensive for solo professionals.

Even with those small drawbacks, Jotform has been a game-changer for my business. I feel more confident knowing everything is organised, secure, and professional, and my clients really appreciate the smooth overall experience. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Kymbat,

Thanks for your 5-star review. We're thrilled to hear Jotform has been a game changer for your beauty business. It's great to know our branded intake forms, booking management, and digital consent features have helped streamline your workflow. Regarding the limitations you mentioned, we'd love to help. If you can share the types of emails ending up in spam (confirmation, autoresponders, etc.) and your mobile device model, we can look into it. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Efficient, Integrated, and Cost-Effective Solution"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign for our affiliate program and have built a workflow that handles everything with one click, automating the process seamlessly. I like the native integrations because we don't have to use apps like Zapier. The workflow is efficient—applicants fill out an initial form, and we receive an instant email to approve or deny. If approved, they receive the contract, and once signed, they get a welcome email with our onboarding guide. I love the efficiency and ease of use. It has everything we need and more, and I love that it's included in the subscription. My VA found the setup very intuitive and easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The design is not my favorite, but it is not something that matters. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi,

Thanks for your 5-star review. We love hearing how you've built a seamless, one-click workflow for your affiliate program. We're glad that the Jotform Sign feature fits your needs. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Mark  A.
MA
Mark A.
Small-Business (50 or fewer emp.)
"Effortless Digital Signing with Customizable Workflow"
5/5
What do you like best about Jotform Sign?

I really like that Jotform Sign is easy to use and we've never had an issue where it doesn't work. I appreciate its ability to give a digital stamp and allow signed documents to be sent and received digitally. The feature that lets me set a recipient order is great because I can amend it for specific requirements before it goes to the signer, and I can create a generic form that can then be amended based on requirements for bespoke situations. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nothing Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Mark,

Thanks for your 5-star review. We're delighted to hear that Jotform Sign has provided a reliable and easy-to-use experience for your document signing workflow. It's especially great to know that features like digital stamping, recipient order management, and customizable templates have helped you handle both standard and bespoke signing processes more efficiently. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Angus K.
AK
Angus K.
Small-Business (50 or fewer emp.)
"Remote Signatures Made Easy but Formatting Niceties Needed"
3.5/5
What do you like best about Jotform Sign?

I like that I can do things remotely with Jotform Sign, allowing me to work with clients without needing to meet in person. I appreciate the ability to edit forms to make them look professional, which is important to me. The overall process is quite slick too—I send someone a link, and they see something that's reasonably professional looking. Then I receive an email with their form as a PDF. This makes the handling of documents feel smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Some of the formatting doesn't work very well, especially when I try to have clients enter a phone number in a US format. It was quite weird because mobile numbers are different in the UK and elsewhere in Europe. The editor tends to glitch, which is frustrating. What I see in the editor doesn't always line up with how it looks in real life, particularly when it gets converted to a PDF. I've spent a lot of time trying to fix these little glitches and get things to line up properly. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Angus,

Thanks for your excellent review. We're glad to hear that Jotform Sign is helping you work with clients remotely while keeping your documents professional and easy to manage. It's great to know that the editing features, simple sharing process, and automatic PDF delivery are making your workflow smooth and efficient. We're sorry to hear about the formatting challenges you’ve experienced with Jotform, especially around phone number inputs and layout differences between the editor and final output. If you're open to sharing more specifics, it would really help us investigate further. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kim H.
KH
Kim H.
Office Manager
Small-Business (50 or fewer emp.)
"Easy, Professional, and Fast—A Perfect Fit for Client Service"
5/5
What do you like best about Jotform Sign?

It is so easy and professional looking. It is perfect customer service for our clients. Easy to import PDF and very quick performance. The price is worth it! Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nothing so far. I really enjoy it. It's really helped my work flow become more efficient. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Kim,

Thanks for your great review. We're glad to hear that Jotform Sign is helping simplify your signing processes and improve your client experience. We appreciate your feedback.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

AM
Ashvin M.
Developer.
Small-Business (50 or fewer emp.)
"Super Intuitive Tool with Seamless Workflow Integrations"
4.5/5
What do you like best about Jotform Sign?

I find it to be a very easy tool to use. Plus, it doesn’t require any learning curve because it’s super intuitive. It’s amazing how well it integrates with other tools where I centralize my entire workflow. Overall, it’s fantastic. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I’ve noticed that when I’m working with large documents, the process can become somewhat slow. Also, there are times when the pre-filled fields contain errors, so I’ve occasionally had to review everything manually. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Ashvin,

Thanks for your great review. We're delighted to hear that Jotform Sign has been easy to use and fits seamlessly into your workflow. It's wonderful to know it's helping you speed up the signing process and reduce the need to follow up with clients.

Regarding your feedback about performance with large documents and errors in pre-filled fields, feel free to share more details, or even a screenshot or screen recording, so we can better understand what's happening and help resolve the issue.

You can reach out anytime through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Convenient, Easy Form Creation All in One Place"
5/5
What do you like best about Jotform Sign?

The convenience and easiness of being able to create forms and have it all connected and one spot Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think that it could be easier to read if things were a little bit more organized. I just don’t really like the layout of Jotform on the administrative side. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your 5-star review. We're delighted to hear that you enjoy how easy it is to create forms and keep everything connected in one place. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.