Lisa K.
LK
Lisa K.
Co-Owner, VP Design and Technology
Small-Business (50 or fewer emp.)
"Effortless Contract Management with Seamless Signing and Sharing"
5/5
What do you like best about Jotform Sign?

Jotform Sign made creating, sending, signing, and sharing contracts easy.

You can set up a signing order and a completed, signed contract is shared with everyone automatically.

The need for special PDF tools was eliminated while still providing a locked PDF final contract.

There are a number of templates that made it easy to adopt, modify, and implement for our specific processes. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

We send out author contracts. The first signatory on the contract needs to be our admin assistant and the name field automatically populates with their information. It can be changed to the author's name, but it is a manual process that could be better. The fact that it can be changed is why it cannot be set up to have the author's name pulled in automatically.

When the email goes out there is no easily identifying information in the email, so the admin assistant, when sending out multiple contracts has to slow down and pay attention so right story title ends up in the right contract. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Lisa,

Thanks for sharing your detailed review. We're glad to hear Jotform Sign has made contract creation and signing effortless for your team.

We appreciate your feedback about the name field and email notifications. Could you reach out to us and share more information or example so we'll get a better idea of what's happening and come up with a solution?

Feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

LM
Lewis M.
Photographer/ Owner
Small-Business (50 or fewer emp.)
"Effortless Document Signing and Storage with Jot form"
5/5
What do you like best about Jotform Sign?

One of the aspects we appreciate about using Jot form is how it streamlines the process of sending documents to clients and customers for signatures. It enables us to easily create forms and send them out to our clients for their signatures without any hassle. I also value that it generates a file similar to a Google Doc, which allows us to store all our data efficiently without taking up too much storage space in our system. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wouldn’t say that I actively dislike anything about Jot

form, but I do feel that the storage limits for the different tiers could be a bit more generous considering the prices we pay. That’s really the only negative point I can mention. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Lewis,

Thanks for the 5-star review. We're happy to hear that Jotform Sign helps streamline document signing and makes it easy to create, send, and store signed files efficiently. We also appreciate your feedback regarding storage limits. If you're referring to the Upload or Submission Storage limit, you can free them up by deleting and purging form entries. For more detailed information about limits, check out this guide: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

MG V.
MV
MG V.
Small-Business (50 or fewer emp.)
"Simplifies e-Signature with Ease and Efficiency"
5/5
What do you like best about Jotform Sign?

I love how Jotform Sign makes remote communication and signing much easier, eliminating the need for clients to figure out signing a PDF on their own or find a random website to make forms fillable. What I like the most is the ease of use for both creators and signers. I also appreciate the feature that automatically detects fields, saving me time. The initial setup was very easy as well. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I would like to be able to use it more regularly to allow different people to sign the same paperwork, and need to learn more about doing so Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi MG,

Thanks for your positive review. We're pleased to hear that Jotform Sign has made remote communication and signing easier for you and your clients. It's great to know that the ease of use and simple setup have helped save you time. We also appreciate your feedback about using the same document for different signers more regularly. If you need a document that you can edit and reuse, we suggest using a Sign Template. Here's a helpful guide: https://www.jotform.com/help/how-to-send-your-document-to-someone-to-be-signed/.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SA
Svein Hening A.
Account Executive.
Small-Business (50 or fewer emp.)
"Smooth Integrations, Mobile Contract Signing, and Secure Peace of Mind"
4.5/5
What do you like best about Jotform Sign?

What I value most are its integrations—everything flows smoothly without any hiccups. The mobile app for signing contracts from my phone is a big plus, and the flight notifications keep me up to date without stress. On top of that, its robust security gives me complete peace of mind when handling sensitive contracts. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The main downside is that the Basic plan has a low signature limit, which ends up forcing me to pay for an upgrade that’s very expensive. Also, when I’m working with large volumes of documents, the page can sometimes start to lag. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Svein,

Thanks for your excellent review. We're glad to hear that the integrations are working smoothly for you and that the mobile app makes signing contracts on the go more convenient. The starter plan is designed to help users explore and test features and integrations, and upgrading allows access to higher limits as needs grow. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Caitlyn  U.
CU
Caitlyn U.
Founder, CEO
Individual & Family Services
Small-Business (50 or fewer emp.)
"Streamlines Operations for Agencies Seamlessly"
5/5
What do you like best about Jotform Sign?

I love that with Jotform Sign, everything can be handled in one place for our wide range of needs in collecting, storing, and analyzing data from employees and contractors to clients. The numerous integrations are fantastic because they work seamlessly with our other systems without being overwhelming. Conditional responses and the ability to organize data input however and wherever I choose are standout features. Setting it up was easy, and it's a tool that I often recommend to others. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I use DocuSign for client contracts, because each one has unique information (Client name/address, contract total, etc.) and I don't want hundreds of separate Jotforms. If there was a way to have a 'template' in Jotform but customize each time a unique signature was required, I would LOVE it. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Caitlyn,

Thanks for sharing your positive review. We're glad to hear Jotform Sign helps streamline your operations by keeping everything in one place, from collecting and storing data to analyzing it. It's great to know the integrations and conditional logic stand out as valuable features, and that the setup was easy enough for you to recommend the tool to others.

Jotform Sign does allow you to create reusable templates and customize them for each signer, so you don't need to build separate forms for every contract. Here's a helpful guide on how to use Jotform Sign templates: https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/.

If you have any questions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Lauren C.
LC
Lauren C.
Small-Business (50 or fewer emp.)
"User-Friendly But Needs Better Feature Guidance"
2.5/5
What do you like best about Jotform Sign?

I switched from DocuSign to Jotform Sign because it’s more user-friendly. I find it very efficient, and I like the UI. I use Jotform Sign a lot and the reminders feature is particularly useful. Additionally, I like the AI co-pilot; it helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I feel like the platform is super big and really overwhelming, and I really only use one part of it because I don’t know how to use the rest. If someone from the company booked a demo call with me and walked me through the different features that would be so helpful. I don’t particularly enjoy how you can’t really white label it. When I send the reminder emails to my clients, Jotform is screaming its brand all over the email. I understand why you guys do that, but I would pay like $300 a month more to have it completely branded my own. Sometimes I get embarrassed sending the Jotform link through email because the URL looks so stupid. The signing order feature I can’t seem to find on Jotform. Like assigning myself first then having someone else sign the doc after. Plus, DocuSign has a way for me to track if they’ve seen the link. Jotform doesn’t. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Lauren,

Thanks for your detailed review. We're glad to hear that you find Jotform Sign efficient and user-friendly, and that the reminders feature and AI co-pilot are helping you manage documents for your healthcare company.

We understand that our platform can feel big at first, and we'd be happy to help you explore the features you haven't used yet. You can find our helpful guides here: https://www.jotform.com/help/. Regarding white labeling, we do offer options for Enterprise accounts to customize branding, which you can learn more about here: https://www.jotform.com/enterprise/white-label/.

About setting up the signing order, you can check this example: https://www.jotform.com/blog/wp-content/uploads/2022/09/jotform-how-to-use-jotform-sign-sharing-the-signable-documents-with-signer-send-to-sign-signing-order.png. You can also track the signing process in Sign Inbox. The status is displayed next to the signer, and it will show a Viewed status when the document has been opened. Here's a helpful guide: https://www.jotform.com/help/how-to-track-the-signing-process-of-other-parties/.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We’ll be happy to help.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy, Reliable Bulk Link Signing with Smooth Zapier Integration"
5/5
What do you like best about Jotform Sign?

Currently, we use JotForm Sign as a “bulk link.” Instead of sending forms individually to each client, we share one link that lets us use default templates and automate parts of our process. The interface is very easy to use and feels similar to Docusign and Boldsign, and the integration with Zapier is also straightforward.

Many of our clients appreciate how quick and easy it is to fill out the form. I find it reliable and fast to put together, and overall we get our money’s worth. Personally, I didn’t need any training or help to get set up, but the Customer Service reps are quick to respond and friendly whenever we do need assistance. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

In our experience, no downsides at all. We find JotForm a more easy platform to use with smarter AI than other platforms. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi there,

Thanks for sharing your experience. We're glad to hear Jotform Sign has been easy to set up and that the bulk link and Zapier integration are helping streamline your process. It's great to know your clients find it quick and easy to complete. We appreciate your feedback.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Easy, User-Friendly Forms and Signatures That Save Time and Streamline Organization"
4/5
What do you like best about Jotform Sign?

It is an easy, online way to create forms and get signatures from our partners as well as customers. It is user friendly for both myself creating the forms as well as those filling out the forms. I am able to automate jobs that used to take me hours, and being able to integrate with my Google Drive for organization has been a game changer.

We have had some glitches - we use forms during our busy summer season and there have been a couple of times where the forms were not available/not working which definitely puts a kink in our operations. This is a risk of doing things online. But overall, we have been very happy with the service and any problems we've had have been resolved by the support team fairly quickly.

This has saved us money and storage space as we used to pay to print forms and had to keep them on file in boxes.

I have been able to customize the forms as needed to fit our needs. Other software that I have tried didn't give me as much flexibility.

Overall, we're pretty happy with the product. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

It would be nice to have multiple users at the price point that we pay for - even 1 more user. The only option where that is possible is the Enterprise option which was way out of our budget. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi there,

Thanks for your detailed review. We're thrilled to hear that you find Jotform Sign user-friendly and that it helps you get signatures efficiently. The multiple-user feature is available on the Enterprise plan, but you can check out our collaboration features here: https://www.jotform.com/features/collaboration/.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We’ll be happy to help.

Braza V.
BV
Braza V.
Travel Agency Specialist
Small-Business (50 or fewer emp.)
"Super Easy Signature Collection with Flexible Signing Fields"
5/5
What do you like best about Jotform Sign?

how it can collect people signature and we can select where they can signn super easy Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

difficultsies on sharing, i wish i could add all names in one go Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Braza,

Thanks for your great review. We're thrilled to hear that Jotform Sign is making it convenient to collect signatures and manage signing fields in one place. If you're looking to send a document to multiple people at once, you can use Jotform Sign's Bulk Send feature. You can see how it works here: https://www.youtube.com/watch?v=1F5CujxU52A.

If you have any questions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Claudia M.
CM
Claudia M.
Founder, Creative Director
Small-Business (50 or fewer emp.)
"Ensures Document Accuracy and Compliance with Ease"
5/5
What do you like best about Jotform Sign?

I really like how easy it is to verify documents before sending them out. The preview feature lets you see exactly how the document will look to signers, and the field validation ensures nothing is missed. The automation of reminders and signing sequences also helps keep everything on track without manual follow-up. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Sometimes the mobile preview isn’t as polished as the desktop version, which can make final checks on phones less reliable. I also wish there were more detailed audit logs specifically around document edits and version changes to better track who verified what and when. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Claudia,

Thanks for your 5-star review. We're glad to hear the preview and field validation features are helping you verify documents with confidence before sending them out. We'd love to learn more about where mobile previews feel less reliable and what edit or version details you’d find most helpful in audit logs. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.