Christian K.
CK
Christian K.
Company Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Professional, trackable e-signature workflow for client agreements"
4/5
What do you like best about Jotform Sign?

We use Jotform Sign in a business workflow to send client agreements/SOWs and onboarding documents for signature. I like how quickly we can start from a template, add signer fields, send a signing request, and track progress from sent to completed. The automatic notifications and completed-document history make it easy to confirm when a client signs and keep our contract process organized. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nothing major—there’s a small learning curve when you’re first building templates and placing fields, and occasionally we have to re-send if a signer uses a different email than expected. Once templates are set up, it’s fast and consistent. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Christian,

Thanks for your excellent review. We're glad to hear Jotform Sign helps streamline your client agreements and onboarding workflow. It's great to know the template-based setup, signer fields, tracking, notifications, and document history are making your process faster and more organized. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Hakan T.
HT
Hakan T.
Meclis Üyesi, Hesap İnceleme Komisyonu Üyesi, TOBB Üst Kurul Yedek Üye
Computer Software
Small-Business (50 or fewer emp.)
"Easy, Intuitive E-Signing with Time-Saving Automation—But Signature Limits Can Restrict"
3.5/5
What do you like best about Jotform Sign?

"What I like best about Jotform Sign is how incredibly easy and intuitive it is. The drag-and-drop interface lets you quickly create documents and send them for signature, and the automation features — like automatic reminders and direct uploads to cloud storage — save a ton of time by eliminating manual follow-ups." Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

While Jotform Sign is generally intuitive and effective, one minor drawback I’ve noticed is the monthly limit on the number of signatures in the lower-tier plans. This can feel restrictive for users with higher-volume needs and may mean having to upgrade sooner than expected. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Hakan,

Thanks for your 5-star review. We're glad to hear that Jotform Sign is easy and intuitive for you. It's great to know the drag-and-drop interface and automation features like reminders and cloud uploads are helping you save time and streamline your workflow. To better understand your situation, could you let us know what your typical monthly signature volume is and what features you rely on most? You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Carlos C.
CC
Carlos C.
UI/UX Engineer
Small-Business (50 or fewer emp.)
"Effortless Document Management and Signature Collection"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign whenever I need to collect signatures, whether it’s through my website or automations with Monday.com. I love how easy it is to integrate Jotform on my site and via Make.com for automations. It's great that I can collect the signed PDF and get submission details via a webhook. The user experience for those signing is also excellent. The ease of use is probably what I like most. Setting up a new document and adding the signature field is so easy, and it collects signatures and emails them after submission. Viewing all responses in the UI is great, and I like that it's easy to export the signed PDF from there. Jotform Sign is simple and straightforward, as it should be. Once I figured out the products, implementing Jotform was super easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think it would be great if we could customize the emails that go out automatically with Jotform Sign. If I remember correctly, we can customize autoresponder emails and such, but not Jotform Sign emails. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Carlos,

Thanks for your wonderful review. We're glad to hear that Jotform Sign makes collecting signatures effortless and that the integrations are helping streamline your workflow. Customizing the Jotform Sign emails isn't available in Jotform right now. We've sent your request to our Developers for review. When or if it gets developed will depend on their current workload, how possible it is, and how much demand there is from other users. If/when we have any updates, we’ll follow up here and keep you posted: https://www.jotform.com/answers/37246141-g2-review-customize-jotform-sign-emails.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Misty M.
MM
Misty M.
Clinical Lead
Small-Business (50 or fewer emp.)
"Smooth Telehealth Visits with Easy Mobile Document Signing"
5/5
What do you like best about Jotform Sign?

It has enabled us to see patients via telehealth and have them sign the required documents directly on their phone or tablet, which has made the process much smoother. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

So far, we haven’t found anything we dislike about this product. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Misty,

Thanks for your 5-star review. We're thrilled to hear that Jotform Sign has made it easier for your patients to sign documents on their mobile devices, helping simplify your telehealth process. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Patty H.
PH
Patty H.
Owner
Small-Business (50 or fewer emp.)
"Easy Setup for Client E-Signatures"
4.5/5
What do you like best about Jotform Sign?

It’s easy to navigate and to set up electronic signature documentation for clients. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

After signing in to Jotform, the dashboard is not too user friendly to find our company’s document for editing purposes, as well as the completed documentation submitted by clients. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Patty,

Thanks for taking the time to share your review. We're thrilled to hear Jotform Sign has made it easy to create electronic signature documents and helped your business stay paperless while speeding up event check-ins. We appreciate your feedback about locating documents and completed submissions. You can easily locate, organize, and manage your assets more efficiently in your Workspace. Here's a helpful guide: https://www.jotform.com/help/what-is-jotform-workspace/.

You can also track the status of your signature requests and completed documents through Sign Inbox. For more details, check out this guide: https://www.jotform.com/help/how-to-track-the-signing-process-of-other-parties/.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Convenient but Needs More Customization"
3.5/5
What do you like best about Jotform Sign?

I like that Jotform Sign is easy to send to people. It's super convenient as part of my Jotform subscription, which saves me money because I don't have to pay for a different app or program for signing. It's also easy to use because I can invite people to sign by sending an invite to their email with a link, allowing them to easily sign the form with just one click. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I found the Jotform Sign experience difficult because it wasn't flexible enough. I couldn't customize the form as well as I wanted to. There's not as many features available for the form as there are with other forms in Jotform. It would be way better if you could customize the Jotform Sign forms as easily as you can customize regular Jotform forms. The initial setup was easy except for the fact that it's not very customizable. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your positive review. We're happy to hear that Jotform Sign's ease of use and seamless integration with your Jotform subscription have been valuable to you. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ronald E.
RE
Ronald E.
Small-Business (50 or fewer emp.)
"Effortless and Convenient for Contract Management"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign for all my contracts, credit repair, funding, and affiliate purposes. It's way easier to use compared to PandaDoc, I can just send the link and the client gets it. I like how easy it is to use. I appreciate that I can place the link anywhere and people can sign it. I can share the link in a public place, and people can sign it. I found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I find the copy and paste function when I'm creating a form to be a bit lacking. Right now, I can only import a PDF, and it would be helpful if I could copy and paste documents to edit them. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Ronald,

Thanks for your great review. We're glad to hear that Jotform Sign makes it easy for you to send contracts and collect signatures, and that the simple setup and shareable link feature work well for you. Regarding your feedback about editing documents, the Sign Builder does not allow you to customize an uploaded document. If you want to have a document you can edit, we suggest using a Sign Template. Here's a helpful guide: https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Daniel H.
DH
Daniel H.
Founder and CEO | RESET Global
Small-Business (50 or fewer emp.)
"Frictionless, Fast Document Signing with Shareable Links"
5/5
What do you like best about Jotform Sign?

What I like most about JotForm Sign is how frictionless it makes the entire document-signing process. I can create a simple, shareable link and send it directly to a client without requiring them to create an account or re-enter information. That alone removes unnecessary steps and dramatically increases completion rates.

The real value is speed and simplicity. Forms get signed faster, clients experience less confusion, and I don’t have to manage long email chains or chase paperwork. Everything stays organized in one place, which makes follow-up, compliance, and record-keeping far easier.

From a business standpoint, JotForm Sign creates a more professional and efficient experience for everyone involved. The low-friction signing process leads to fewer delays, fewer errors, and a smoother workflow that allows me to focus on the actual work rather than administrative overhead. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

There isn’t much I dislike about the platform. One feature I would love to see added is the ability to automatically send completed forms to a secondary email address in addition to the primary one on file. This would be useful for teams, compliance, or shared record-keeping without having to manually forward documents after the fact. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Daniel,

Thanks for your wonderful review. It's great to hear Jotform Sign helps you streamline the signing process with shareable links, making it faster and easier for your clients while keeping everything organized in one place. Regarding your request, it's possible to have completed documents sent to another email address in addition to the primary one. Simply add a CC recipient in your sign document. The CC email address will receive a copy of the sign document to be filled out and the completed signed document. Here's a guide on how to do that: https://www.jotform.com/help/how-to-add-a-cc-recipient-in-jotform-sign/.

If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Fred L.
FL
Fred L.
Rector of Agent Services
Small-Business (50 or fewer emp.)
"Very flexible system and easy system to use highly recommended"
4.5/5
What do you like best about Jotform Sign?

Thing I like about Jotform is the flexibility to set up different forms to sign. It's flexible I can set up different forms/documents within the company that I could sign or have my agent sign Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Things to improve in Jetform are integrations. Maybe there are a couple of integrations that could be worked out. For example I set up a form that collects payments, I integrated it with Stripe and I added a product. The thing is in the product there's a one-time setup fee, so it's a bit challenging. So maybe more customizations on the financial side of it Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Fred,

Thanks for sharing your experience. We're glad to hear that Jotform Sign's flexibility is helping you create different forms and documents for your company and making it easy to get signatures. Your recommendation means a lot to us. We appreciate your feedback about integrations. To help us better understand your needs, share more details about the integration you’d like to see added or improved.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

KM
Kate M.
Founder, Head of Operations
Small-Business (50 or fewer emp.)
"Amazing Admin Help via Automations"
5/5
What do you like best about Jotform Sign?

The large amount of controls you have - filling out a PDF, emailing it to people, document signing, etc. How easy it is to set up and all of the integrations it has - like to Google Drive. It eliminates the need to use zapier to connect with automations. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I would love the free account to only be limited to forms rather than submissions as well. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Kate,

Thanks for sharing your experience. We're thrilled to hear that Jotform Sign is helping cut down your admin work and making document management easier. We appreciate your feedback about the Starter (Free) account limits. If you'd like to increase your submission limits and get even more flexibility, upgrading your account is a great option. You can see the available plans here: https://www.jotform.com/pricing/.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.