TM
Tasha M.
Director of Marketing & Communication
Small-Business (50 or fewer emp.)
"Easy-to-Create, Highly Customizable Forms That Fit Our Exact Needs"
4.5/5
What do you like best about Jotform Sign?

The forms are very easy to create and use, and there are plenty of options for customizing fields. I also appreciate the settings available, since they let me tailor each form to the exact needs I’m looking for. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wish there were a way to edit a PDF after I upload it for signing. Sometimes, after I’ve already added all the fields for the signer, I’ll notice a tiny typo. Instead of being able to correct it within Jotform Sign, I have to go back, edit the document elsewhere, and reupload it—then re-enter all the fields again from scratch. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Tasha,

Thanks for the great feedback. We're thrilled to hear that Jotform Sign makes it easy to create and customize forms that fit your needs, and that it's helped speed up your workflow by moving processes online. The Sign Builder does not allow you to customize an uploaded document. If you want to have a document you can edit, we suggests using a Sign Template as it is customizable to your preference. Here's a helpful guide: https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
"Easy-to-Use, User-Friendly Signing Experience"
4/5
What do you like best about Jotform Sign?

I liked that it was easy to use -- user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I didn't like that the signature did not have a "stamp" next to it to confirm it was electronically signed. Other electronic signatures (e.g., with DocuSign or Adobe) include a date stamp in small font that states it was electronically-signed. With Jotform Sign, I had to include the extra page with the Audit Trail as verification, and I did not like that as much. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your excellent review. We're glad that you find the Jotform Sign feature easy to use. You can send an audit trail action to each recipient for a record of the completed signed document. You can check out this guide: https://www.jotform.com/help/how-to-power-your-signature-widget-in-your-forms-with-jotform-sign/. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fast, Intuitive eSign Workflows with Jotform Sign"
4/5
What do you like best about Jotform Sign?

What I like best about Jotform Sign is how easy it is to create and manage eSignature workflows without needing technical support. As an account manager, I value speed and simplicity, and Jotform Sign makes it straightforward to build documents, add signers, and track progress in real time. The drag-and-drop builder is intuitive, and the ability to automate reminders helps keep deals moving without constant follow-up. It integrates well with other tools we use, which makes it easy to incorporate into our existing processes without disruption. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

One downside is that some of the more advanced customization and workflow features can feel a bit limited compared to more enterprise-focused eSignature tools. For example, setting up highly complex approval chains or conditional logic isn’t always as flexible as I’d like. There can also be a bit of a learning curve when trying to fully optimize templates and integrations. While it works well for most day-to-day needs, larger or more complex use cases may require some workarounds. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi there,

Thanks for taking the time to share your detailed review. We're glad to hear that Jotform Sign is helping you streamline your workflows and improve turnaround times. We appreciate your feedback on advanced customization and workflow flexibility. If you can share more specific details about the workflows or use cases you're trying to achieve, that would help us better understand your needs and explore possible solutions or improvements.

If you have any questions or want to share more, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Igor F.
IF
Igor F.
GERENTE DE TECNOLOGIAS DE LA INFORMACION
Small-Business (50 or fewer emp.)
"The Easiest Way to Get a Signature Without the Hassle"
5/5
What do you like best about Jotform Sign?

Simplicity without sacrificing functionality. I can upload an existing PDF, place signature fields in seconds, and send it to anyone, they don't need an account or app to sign. The audit trail gives me peace of mind, and having it built into JotForm means one less tool to manage. It genuinely saves time every single time I use it Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nothing at all, it works just as expected Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Igor,

Thanks for your 5-star review. We're thrilled to hear that Jotform Sign provides the simplicity you need without compromising on functionality. It's great to know that being able to upload PDFs, add signature fields quickly, and send documents without requiring recipients to create an account has helped streamline your workflow. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Nathan H.
NH
Nathan H.
Office Manager
Small-Business (50 or fewer emp.)
"Simple, Efficient Compliance Tracking Without the Bloat"
4.5/5
What do you like best about Jotform Sign?

It’s a simple, efficient tool for businesses to track employee compliance with forms and documents, without expensive subscriptions or bloated software. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I don’t have any major concerns; I’d just like to see more integration and greater flexibility in how Jotforms can be used for managing multiple documents per user, so tracking everything is easier. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Nathan,

Thanks for your thoughtful review. We're glad to hear Jotform Sign has helped simplify compliance tracking and made document signing quick and convenient. We value your suggestions about integrations and flexibility for managing multiple documents, and would appreciate it if you could share additional details to help us better understand your needs

Feel free to create a Help Center thread from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Paperless and Professional: Jotform Made Our Baseball Org Easy and Organized"
5/5
What do you like best about Jotform Sign?

Jotform has simplified many steps for our baseball organization. Not only is it very user friendly but it also makes collecting information, data, payments or signatures look professional. No longer does our organization have to print, distribute, collect and manually input information. With one online form we can do it all in one place. The best part, once the form has been completed by the customer Jotform complies all of the data/information gather in one easy to read spreadsheet. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I have yet to dislike anything about Jotform sign. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your 5-star review. We're thrilled to hear that Jotform has helped simplify your baseball organization's processes. It's great to know that collecting information, payments, and signatures in one place has saved your team time while providing a professional experience for your members. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Rebecca B.
RB
Rebecca B.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy to Use, With Helpful Tracking for Opens and Signatures"
5/5
What do you like best about Jotform Sign?

Easy of Use. The way it keeps up with when it’s opened, signed, etc. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wish there was a way we could use the same document for multiple people. Just add placeholders or something. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Rebecca,

Thanks for your positive review. We're happy to hear Jotform Sign is making it easier to send and track documents remotely. If you'd like to reuse the same document for different people, you can use a Sign Template and customize the fields you need for each recipient. You can learn more here: https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/.

If you have any questions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Operations Director J.
OJ
Operations Director J.
Operations Director
Small-Business (50 or fewer emp.)
"JotForm Sign Streamlined Our Paperless Contract Process"
5/5
What do you like best about Jotform Sign?

We were an all paper organization (nonprofit) until about two years ago. JotForm has been a huge blessing for us. It has allowed us to streamline a lot of our processes. JotForm Sign - in particular - as we use it for signing contracts with our ice rink, our coaches, and more. It's easy to created a e-sign document and it as great tracking history. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wish there was a way to do bulk contracts. For example - when we send out contracts to the coaches... the contracts are exactly the same except the name of the coach and the team they are coaching. I wish there was a batch way to do this. Maybe there is and I am just not aware of it. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Operations Director,

Thanks for your 5-star review. We're glad Jotform and Jotform Sign have helped streamline your workflows and provide reliable tracking for your e-sign documents. It is now possible to bulk send the Jotform Sign. You can check this screencast link: https://link.jotform.com/xutltSWw4N for the step-by-step instruction. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LF
Liz F.
CEO
Small-Business (50 or fewer emp.)
"Jotform: Intuitive, All-in-One Forms with Premium Features for Every Level"
4.5/5
What do you like best about Jotform Sign?

I love that it is simple to use and intuitive. I also love that it has features available to all levels that are only available as a higher premium on similar software. It offers features that allow Jotform to be a "one stop shop" instead of having to integrate multiple software programs to get the desired end result. This includes encrypted forms, signable documents, and simple, quick downloads of completed forms into shareable documents. The downloadable forms are editable before download, so you are only including the components into the document that are pertinent to the receiver. Signable documents are able to be downloaded with an audit trail. All in all, this was one of the best changes our company has made this year. It did take some time to move our current forms into Jotform, however integrating it with our needs has been very easy and if you have used similar software there is very little learning curve. We use jotform almost daily even as a smaller company. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think the biggest challenge using Jotform is the limitation on the number of forms you can create at the different plan tiers. The nature of our business means we have many different forms that are critical to what we do but may be used only seldomly. Their current pricing tier only minimally increases the number of forms you have but has large jumps in the number of responses. We do not have large response numbers, so it would not make sense for us to go up a tier just to have the ability to make a small number of additional forms. It is frustrating to have to create a form from scratch only when needed in order to meet the form limitations of our plan. A few "perfect world" changes I would love, would be font choices, subtitles/descriptions on each type of question, and being able to add a seat without having to be the highest tier customer. These are definitely minor compared to the expanded options we have though. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Liz,

Thanks for your excellent review. We're glad Jotform has become your one-stop solution and that the intuitive features like encrypted forms, signable documents, and editable downloads are helping your company daily. Thank you for sharing your detailed feedback. Our pricing plan are designed to balance form limits with response volume, but we appreciate that this doesn't fit every use case.

If you're open to it, we'd love to learn more about your specific needs, such as how many additional forms you typically require, what your monthly response volume looks like, and which features are most important to you. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Drew M.
DM
Drew M.
Communications Lead
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Effortless E-Signing, Customizable and Efficient"
5/5
What do you like best about Jotform Sign?

I love how Jotform Sign smooth integration into typical forms elevates them. The settings are decently helpful to customize it and make it fit aesthetically as well. Attaching files is a big thing that Jotform does without requiring guests to sign in, and depositing responses neatly into a Drive folder is slick and helpful. The initial setup was very easy, and I like how we can produce forms for most folks without needing them to have access to do it themselves. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The default fonts for typed signatures are goofy and could be much better. If there was a combo field of what you typically see which is 'Print Your Name' and 'Sign' that could also be cool. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Drew,

Thanks for your positive review. We're delighted to hear that combining signatures with forms helps elevate your workflows and that the customization settings and file uploads make it easy to collect everything you need without requiring guests to sign in. Having responses organized neatly and being able to share forms broadly without extra access steps clearly adds a lot of convenience. Your support means a lot to us.

Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.