Ginger C.
GC
Ginger C.
Founder and CEO
Small-Business (50 or fewer emp.)
"Efficient Waiver Management with Easy Setup"
5/5
What do you like best about Jotform Sign?

I like that Jotform Sign is easy to use and complete. It allows me to automate getting all the waivers signed and sends me completed forms, saving me the time of having to send them out to each person individually. I appreciate that I can create the form, use the link, and put it in the letters that I'm sending to the speakers. They can respond to it, and I get the response. This way, I don't have to customize it for every single person or send them out and keep reminding them. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think that sometimes the platform is difficult to navigate. It's hard to find where my form is because it's not necessarily under My Templates. Sometimes I have to really look for it. And oftentimes, editing it can be challenging just going inside the documents to do it. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Ginger,

Thanks for your 5-star review. We're delighted to hear that Jotform Sign is helping you simplify and automate your waiver collection process. It's especially rewarding to know that being able to create a single form, share it through a link, and automatically receive completed documents is saving you time and eliminating the need for manual follow-ups and individual customization. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Paula M.
PM
Paula M.
Owner
Small-Business (50 or fewer emp.)
"Great idea, poor execution."
0/5
What do you like best about Jotform Sign?

The documents are very easy to send to clients and also have a pre-saved email subject and message that makes the sending process quicker. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The entire setup of Jotform Sign is poor. Each document has its own inbox where the documents are stored to show their status. While I can understand why that setup may sound good, in practice it is extremely difficult to see all my documents and the standing of each client at a glance. Many times I would be looking for a clients document to see if it was signed and because we have multiple different documents, I couldn’t find theirs and would have them just sign another document in person in paper. Another big issue is that Jotform doesn’t allow you to annotate an existing document so I was not able to upload one document (let’s say a consent form) and make changes to it like adding a price. I would have to save 10 different documents to reflect the different prices and then upload each document separately. Its extremely time-consuming. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Paula,

Thanks for your review. To ensure the integrity and security of signed documents, they cannot be modified once they have been submitted and completed. Regarding the viewing of Jotform documents, do you want to be able to search all documents using names? Can you explain a bit more how you would like to check the stored documents? Regarding editing, you cannot edit signed documents that are submitted already. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Glenn M.
GM
Glenn M.
Mid-Market (51-1000 emp.)
"Streamlined Document Handling with Automated Precision"
5/5
What do you like best about Jotform Sign?

I love the ease of use, especially being able to prefill forms using smart links so our internal CMS can send links to individuals without needing them to struggle in the field to find the required information. It's really convenient that we can use templates in our in-house software to send data and populate the forms. The setup was quick, and Jotform staff were prompt in offering assistance via email. I really appreciate the virtual trainings that Jotform offers, helping us learn how to use features like AI bots effectively. Also, I gave Jotform Sign a 10 on the likelihood of recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

We have no complaints, which is odd considered our past experiences with the competitors. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Glenn,

Thanks for your wonderful review. We're thrilled to hear that Jotform Sign has helped streamline your document workflows and simplify information collection. It's also great to know that our training resources and support have contributed to a smooth experience. We appreciate your recommendation.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ben S.
BS
Ben S.
Taxi Driver
Mid-Market (51-1000 emp.)
"Jotform Sign Makes Digital Signatures Simple, Fast, and Efficient"
5/5
What do you like best about Jotform Sign?

What I like best about Jotform Sign is how simple and intuitive it is to use. Setting up documents for signatures is quick, and the drag-and-drop interface makes it easy to place signature fields exactly where they’re needed. It saves a lot of time compared to printing, signing, and scanning documents.

I also really like how well it integrates with forms and workflows. Being able to automatically generate documents and send them out for signatures streamlines processes and keeps everything organised in one place. Overall, it’s a reliable, user-friendly tool that makes managing digital signatures straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

One small downside is that some of the more advanced features can take a little time to learn at first. While the platform is generally very user-friendly, navigating some settings or customisation options isn’t always immediately obvious. That said, once you get familiar with it, it works very well. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Ben,

Thanks for your detailed review. It's great to hear our platform helps you set up and manage your signature workflows smoothly and that the drag-and-drop experience makes things quicker for you. It's also nice to know the integration with your forms and workflows supports the way you manage your documents.

Regarding the learning curve with some advanced features, our platform does offer a wide range of options, which can take a bit of getting used to. You might find this guide helpful since it walks through how Jotform Sign works and can make navigation easier once you're familiar with it: https://www.jotform.com/help/how-to-use-jotform-sign/.

If you have questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Easy-to-Use Form Builder with Flexible Layouts, Solid Integrations, and Helpful AI Tools"
4/5
What do you like best about Jotform Sign?

very easy to use and you can make lots of different forms and layouts. The pricing is okay, compared to other sites its not too bar. It works very well, no glitching. The AI tools work great when you have a quick question. Getting set up was a little hard with no experience. Thankfully I knew someone who knew how to use this site so they helped me. The tools seem good to use, it took a little bit of learning but once you got it its really easy to use. Integrations were good. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Jot form is good but it feels like you cant run your whole business through it Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your excellent review. We're delighted to hear that you find Jotform easy to use and that it has helped make your workflow smooth and efficient. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Practical, AI-Powered Forms with Dynamic Support and Seamless Integrations"
5/5
What do you like best about Jotform Sign?

It is very practical and offers straightforward tools for data collection that contribute to any type of person or organization seeking information for decision-making or service improvement. The AI tool helps create visually appealing forms.

It also offers discounts for non-profit organizations and students, and its customer service is very dynamic and seeks practical solutions for the situations you may be facing. Integrations, such as app creation, are excellent for people who are not familiar with coding. Regarding the performance of the Jotform platform, from what I have experienced, it is constantly evolving to meet the needs of its customers. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The signature application is magnificent in itself; if you have a touchscreen, you can sign; otherwise, you can sign using the keyboard. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi,

Thanks for your thoughtful review. We're happy to hear Jotform Sign has been helping with your intakes, bookings, and data collection, and that you're enjoying the AI features, integrations, and customer support. We appreciate your feedback and support.

If you have any questions, feel free to create a Help Center thread from our Contact Us page at https://www.jotform.com/contact/. We're here to help.

YK
Yohannes K.
Quality Compliance Manager
Small-Business (50 or fewer emp.)
"Fast, Easy Virtual Document Signing with Built-In Reminders"
4.5/5
What do you like best about Jotform Sign?

I love that it lets you send reminders directly from the platform and then provides the final document signed by all users. It delivers fast, consistent performance and makes signing documents in a virtual environment easy and straightforward. The only downside is that the link is available for a limited time. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The sender should minimize the size of the text box, and the link should stay valid for at least a month. Overall, there are very few things I dislike about it, and these are the main ones. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Yohannes,

Thanks for your excellent review. We're glad you enjoy the reminder feature, the signed document workflow, and the platform's speed and ease of use. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Hideaway RV Rentals .
H
Hideaway RV Rentals .
Owner
Small-Business (50 or fewer emp.)
"Easy Customer Sending and Workflow Integration with a Helpful AI Setup Bot"
4.5/5
What do you like best about Jotform Sign?

Easy to send to customers and add to the work flow. The AI bot is super helpful to set up the form. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Wish it was easier to set up the form and make edits. I also wish we were able to request uploads to the sign doc Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Hideaway RV Rentals ,

Thanks for your excellent review. We're glad that you find the Jotform Sign feature easy to use and that it fits your business needs. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Easy to use and really helpful for small charities"
5/5
What do you like best about Jotform Sign?

I love how easy it is to put a form together. If you’re not sure where to start, the templates and AI help are brilliant. You can create something very basic or build a more detailed form, depending on what you need. The guides are clear, and I haven’t felt overwhelmed, even with everything it’s capable of. The integrations are useful too, especially for keeping information organised and reducing manual admin, and the forms have performed reliably for us. It’s also great that, as a small organisation, we can achieve everything we need on the free plan. And if we ever needed more capability, upgrading wouldn’t cost the earth either. Overall, it’s worked really effectively for us and has significantly improved our onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The main limitation for us is the number of forms available on the free plan. As a small charity, upgrading isn’t always feasible, so we have to be quite selective about which forms we create and keep active. That said, the free plan is still useful — it just means we need to manage it carefully. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your 5-star review. We're thrilled to hear that Jotform has made it easy for your organization to create forms that fit your needs, whether simple or more advanced. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Intuitive, Smooth Form Workflows with Helpful AI Auto-Scan Signing"
5/5
What do you like best about Jotform Sign?

I like that it allows users to complete forms with us without having to print documents on their end and bring them in. The user interface is very intuitive and we've had few issues with users running into challenges. I appreciate that the forms can be integrated in the workflow. The performance of the form is smooth. The cost is a bit expensive what our company is getting out of the product. It was nice to be able to find support on this product online. I appreciate that we can see customer support for previous encounters people have had with this product. I think the AI features have been helpful — especially where it auto-scans spots to sign. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The cost is probably the biggest pitfall when it comes to using JotForm sign. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi,

Thanks for your 5-star review. We're glad to hear that Jotform has helped simplify the form completion process for your users by eliminating the need for printing documents and improving workflow integration. At Jotform Sign, we strive to provide strong value by offering robust security, extensive integrations, automation capabilities, and advanced features such as our AI-powered tools and AI Agent functionality. We believe our pricing is competitive with similar platforms in the market while delivering an all-in-one experience designed to help streamline workflows and improve efficiency. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.