Rashanae P.
RP
Rashanae P.
CEO/Founder
Small-Business (50 or fewer emp.)
"Affordable and Feature-Rich with Remote Signature Ease"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign to create forms for my clients to sign, and it makes collecting signatures remotely easy and seamless. I like how affordable the plans are and the features on the website are great for all of my business needs. The workflow feature is especially great for my tax preparation business, as it keeps all of my client flows in one place and helps me keep track of the progress. The initial setup wasn't complicated, which was nice. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I need to be able to organize my forms by the year it was received. I cannot seem to figure out how to do that. I need to be able to go into a form and create tabs that can automatically organize the forms by the year they were received. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Rashanae,

Thanks for your excellent review. We're glad to hear that Jotform Sign is helping you streamline signature collection and that you find it convenient and easy to use. We appreciate your positive feedback.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Simple No-Code Signing That Streamlines Approvals and Reduces Paperwork"
4.5/5
What do you like best about Jotform Sign?

What I like most about Jotform Sign is its simple, no-code document signing workflow. It makes it easy to create, send, and manage electronic signature requests without requiring complex setup or additional software. Intuitive drag-and-drop document builder. Fast and secure electronic signature collection. Automated reminders and status tracking for pending signatures. Integration with Jotform forms and popular business applications. Audit trails that help track document activity and signing history. For me, the most valuable feature is the automation of the signing process. Instead of printing, scanning, or manually following up on documents, I can send a signature request online, track its progress, and receive the signed document automatically. The biggest benefit is efficiency. Jotform Sign speeds up document approvals, reduces paperwork, and simplifies contract and form management, making it easier for teams to complete signing workflows from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The biggest drawback is workflow flexibility. It works very well for straightforward document signing, but organizations with complex approval processes or advanced document management needs may find the available workflow options somewhat limited. The document editing and template customization options are not as extensive as some dedicated e-signature platforms. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi,

Thanks for your great review. We're delighted to hear that Jotform Sign has helped streamline your document-signing process and improve your team's efficiency. We appreciate your feedback about workflow flexibility and template customization. If you could share more specific details about the workflow options or customization features you'd like to see, it would help us better understand your needs and pass your suggestions along to our team.

Feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to hear your ideas.

Amy P.
AP
Amy P.
Chief Executive Officer/Founder
Small-Business (50 or fewer emp.)
"Jotform - making life easier one signature at a time!"
5/5
What do you like best about Jotform Sign?

Simple to use! In a world where everything feels like it takes 293820 minutes to learn and/or use, Jotform makes it easy. Within a few minutes, I understood how to upload and create documents.

The performance is out of this world, and my clients really appreciate how straightforward it is.

Support—while it’s mainly AI—still answers the most important questions without having to wait for a “real” person.

The pricing meets my needs. We probably could have been fine with the free version, but I wanted to make sure we didn’t run out of “credits” at a time when timing was most important.

Now, instead of sending PDFs back and forth, we upload them into Jotform, use the link (brilliant idea to have that!), and email it out. In no time at all, we receive the signed documents along with an audit trail. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I’d like it to be more intuitive when uploading long forms, such as employment applications. I’m still trying to figure out that part. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Amy,

Thanks for sharing your experience. We're thrilled to hear that Jotform Sign makes sending documents quick and easy, and that it's helping you save time instead of going back and forth with PDFs. It's great to know your clients find it straightforward too. We appreciate your feedback about uploading longer forms. If you'd like assistance with setting those up, our team will be happy to guide you through the process.

Feel free to create a Help Center thread through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Hannah M.
HM
Hannah M.
Student Organization - Partner
Small-Business (50 or fewer emp.)
"Jotform’s Storage, Integrations, and AI Suggestions Keep Our Shop Running Smoothly"
4.5/5
What do you like best about Jotform Sign?

Storage, Onboarding, and Integrations when it comes to allowing our business to function with the help of Jotforms. The discount we got from the start is also helpful for microenterprises like us. And it helps boost performance done in the shop while it handles other processes that would need human work. Interface is also user-friendly so it's not that hard to naivgate, and the suggestions from the AI assistant is also helpful. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

There are other functions that I haven't explored since it would be hard to access them while the shop is operating at the time I can manage to open the app and it would be needed to be accessed during those hours. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Hannah,

Thanks for your thoughtful review. We're glad to hear Jotform Sign has helped support your business operations. It's also great to know that you find it easy to navigate and helpful for managing customers, feedback, and inventory-related documents. We appreciate your feedback.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Crystal R.
CR
Crystal R.
Tax preparer
Small-Business (50 or fewer emp.)
"Convenient, Secure, but Needs Stability Improvements"
5/5
What do you like best about Jotform Sign?

I really like the convenience of Jotform Sign, as I can access it from anywhere, which makes managing tasks on-the-go a breeze. The platform is easy to navigate, which saves me time and reduces the hassle of moving through the processes. Security is also a standout feature for me, ensuring that all my client information and contract signatures are kept safe and confidential. The ease of setup was another aspect I enjoyed, making the initial process smooth and hassle-free. Additionally, the software’s integration capabilities with other tools has been beneficial for my workflow. These features make Jotform Sign an indispensable tool in managing my client intake forms, getting contracts signed, and preparing tax returns efficiently. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I am disappointed with Jotform Sign due to its tendency to crash, which disrupts my workflow. Additionally, the time it takes to edit a page is longer than expected, making adjustments cumbersome. The automatic save function seems to need improvement, as it doesn't always perform reliably, potentially leading to lost progress during edits. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Crystal,

Thanks for sharing your experience. We're delighted to hear that Jotform Sign is helping you manage client intake forms, contracts, and tax returns efficiently while providing secure, easy-to-access tools. Regarding your feedback about crashes, editing speed, and the autosave function, we weren't able to replicate these issues during our tests. If you could share more details, it would help us get a clearer idea of what's happening.

Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jay M.
JM
Jay M.
CEO
Mid-Market (51-1000 emp.)
"Effortless Signing with Jotform Sign, Minor Navigation Hurdles"
4.5/5
What do you like best about Jotform Sign?

I really appreciate the ability to select the fields that I want the customer to sign and set the order in which they should sign. It's also really quick and easy to use, which makes a big difference for me. The pricing is also a big factor for us, making Jotform Sign even more appealing. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

It's not very easy to find the esign form. You first have to go into your workspace, and it's complicated to find all my eSign documents that are out there. I wish there was an easier way to create a new esign document since there's no easy single-click way to do that. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Jay,

Thanks for your 5-star review. We're glad to hear that Jotform Sign's integration with HubSpot and other systems is making your workflow seamless. It's especially great to know that sending proposals and capturing signatures quickly is helping improve your conversion rate. We would like to know more about what fields are not identified correctly. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Courtney A.
CA
Courtney A.
Owner
Small-Business (50 or fewer emp.)
"Convenient, Hassle-Free Business Document Signing"
5/5
What do you like best about Jotform Sign?

It is very convenient for you to have important documents signed when relating to business Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

There is nothing at the moment that I can say, as far as disliking a feature that comes along with it Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Courtney,

Thanks for your review and for sharing your experience with Jotform Sign. It's great to hear that having a convenient way to collect signatures on important business documents has worked well for you and helped simplify your process.

If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

PF
Peter F.
UX Lead Designer
Small-Business (50 or fewer emp.)
"Robust, Reliable Form Builder with Powerful Integrations"
4.5/5
What do you like best about Jotform Sign?

Jotform's most helpful too is their ability to handle complex plugins like connecting to my Emil client and creating a customer profile through automation, and tools such as the ability for my customers to upload files from their computer to my form. It's a robust form builder that is easy to integrate and reliable to use. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I do think that Jotform requires a learning curve to get the most out of it, but it's free trial is a good introduction to test. It can be highly customizable, and their help center is an aid to figure out complex functionality, but at times I am left with unanswered questions. Thankfully they have a good support system that can answer my questions, but its a longer process to get to the solution. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Peter,

Thanks for your detailed review and for sharing how your experience with Jotform Sign has supported your workflow. It is great to hear that the file upload options and integrations have helped you handle more complex setups while remaining reliable and flexible for your customers.

If you have any questions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We will be happy to help and make sure you get the most out of our platform.

Wyatt P.
WP
Wyatt P.
Founder and Managing Partner
Mid-Market (51-1000 emp.)
"Easy Setup and Intuitive UI That Just Works"
4.5/5
What do you like best about Jotform Sign?

I like how it is easy to setup and figure out. I used docusign before and their user interface was hard to use. Jotform makes it really easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nothing to dislike other then getting emails from someone on their team when we use the platform overseas but most likely a security thing so can't be mad at that. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Wyatt,

Thanks for sharing your experience. We're happy to hear you've found Jotform Sign easy to set up and use, and that it provided a simple, cost-effective solution for collecting signed forms from your agency. Your feedback means a lot to us.

If you have any questions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Denelle S.
DS
Denelle S.
Sr Marketing Events Contractor
Mid-Market (51-1000 emp.)
"Simple, iPad-Friendly Waivers Built Fast with Jotform"
4/5
What do you like best about Jotform Sign?

Jotform was simple to put together and use for a waiver we needed customers to sign on ipads Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The cost. It seems that the price goes up depending on the number of signatures you need and we had about 150 signatures for one event and ended up requiring a Silver package Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Denelle,

Thanks for your wonderful review. We're glad Jotform Sign helped you quickly set up and collect liability waivers. We appreciate your feedback about our pricing. We offer discounts and seasonal promotions, including savings on annual plans, which can help make upgrading more affordable. Make sure to check out your Pricing page: https://www.jotform.com/pricing/ to stay updated on available offers.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.