Drew M.
DM
Drew M.
Communications Lead
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Effortless E-Signing, Customizable and Efficient"
5/5
What do you like best about Jotform Sign?

I love how Jotform Sign smooth integration into typical forms elevates them. The settings are decently helpful to customize it and make it fit aesthetically as well. Attaching files is a big thing that Jotform does without requiring guests to sign in, and depositing responses neatly into a Drive folder is slick and helpful. The initial setup was very easy, and I like how we can produce forms for most folks without needing them to have access to do it themselves. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The default fonts for typed signatures are goofy and could be much better. If there was a combo field of what you typically see which is 'Print Your Name' and 'Sign' that could also be cool. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Drew,

Thanks for your positive review. We're delighted to hear that combining signatures with forms helps elevate your workflows and that the customization settings and file uploads make it easy to collect everything you need without requiring guests to sign in. Having responses organized neatly and being able to share forms broadly without extra access steps clearly adds a lot of convenience. Your support means a lot to us.

Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

Carlos C.
CC
Carlos C.
UI/UX Engineer
Small-Business (50 or fewer emp.)
"Effortless Document Management and Signature Collection"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign whenever I need to collect signatures, whether it’s through my website or automations with Monday.com. I love how easy it is to integrate Jotform on my site and via Make.com for automations. It's great that I can collect the signed PDF and get submission details via a webhook. The user experience for those signing is also excellent. The ease of use is probably what I like most. Setting up a new document and adding the signature field is so easy, and it collects signatures and emails them after submission. Viewing all responses in the UI is great, and I like that it's easy to export the signed PDF from there. Jotform Sign is simple and straightforward, as it should be. Once I figured out the products, implementing Jotform was super easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think it would be great if we could customize the emails that go out automatically with Jotform Sign. If I remember correctly, we can customize autoresponder emails and such, but not Jotform Sign emails. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Carlos,

Thanks for your wonderful review. We're glad to hear that Jotform Sign makes collecting signatures effortless and that the integrations are helping streamline your workflow. Customizing the Jotform Sign emails isn't available in Jotform right now. We've sent your request to our Developers for review. When or if it gets developed will depend on their current workload, how possible it is, and how much demand there is from other users. If/when we have any updates, we’ll follow up here and keep you posted: https://www.jotform.com/answers/37246141-g2-review-customize-jotform-sign-emails.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Misty M.
MM
Misty M.
Clinical Lead
Small-Business (50 or fewer emp.)
"Smooth Telehealth Visits with Easy Mobile Document Signing"
5/5
What do you like best about Jotform Sign?

It has enabled us to see patients via telehealth and have them sign the required documents directly on their phone or tablet, which has made the process much smoother. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

So far, we haven’t found anything we dislike about this product. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Misty,

Thanks for your 5-star review. We're thrilled to hear that Jotform Sign has made it easier for your patients to sign documents on their mobile devices, helping simplify your telehealth process. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Patty H.
PH
Patty H.
Owner
Small-Business (50 or fewer emp.)
"Easy Setup for Client E-Signatures"
4.5/5
What do you like best about Jotform Sign?

It’s easy to navigate and to set up electronic signature documentation for clients. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

After signing in to Jotform, the dashboard is not too user friendly to find our company’s document for editing purposes, as well as the completed documentation submitted by clients. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Patty,

Thanks for taking the time to share your review. We're thrilled to hear Jotform Sign has made it easy to create electronic signature documents and helped your business stay paperless while speeding up event check-ins. We appreciate your feedback about locating documents and completed submissions. You can easily locate, organize, and manage your assets more efficiently in your Workspace. Here's a helpful guide: https://www.jotform.com/help/what-is-jotform-workspace/.

You can also track the status of your signature requests and completed documents through Sign Inbox. For more details, check out this guide: https://www.jotform.com/help/how-to-track-the-signing-process-of-other-parties/.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ronald E.
RE
Ronald E.
Small-Business (50 or fewer emp.)
"Effortless and Convenient for Contract Management"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign for all my contracts, credit repair, funding, and affiliate purposes. It's way easier to use compared to PandaDoc, I can just send the link and the client gets it. I like how easy it is to use. I appreciate that I can place the link anywhere and people can sign it. I can share the link in a public place, and people can sign it. I found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I find the copy and paste function when I'm creating a form to be a bit lacking. Right now, I can only import a PDF, and it would be helpful if I could copy and paste documents to edit them. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Ronald,

Thanks for your great review. We're glad to hear that Jotform Sign makes it easy for you to send contracts and collect signatures, and that the simple setup and shareable link feature work well for you. Regarding your feedback about editing documents, the Sign Builder does not allow you to customize an uploaded document. If you want to have a document you can edit, we suggest using a Sign Template. Here's a helpful guide: https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Daniel H.
DH
Daniel H.
Founder and CEO | RESET Global
Small-Business (50 or fewer emp.)
"Frictionless, Fast Document Signing with Shareable Links"
5/5
What do you like best about Jotform Sign?

What I like most about JotForm Sign is how frictionless it makes the entire document-signing process. I can create a simple, shareable link and send it directly to a client without requiring them to create an account or re-enter information. That alone removes unnecessary steps and dramatically increases completion rates.

The real value is speed and simplicity. Forms get signed faster, clients experience less confusion, and I don’t have to manage long email chains or chase paperwork. Everything stays organized in one place, which makes follow-up, compliance, and record-keeping far easier.

From a business standpoint, JotForm Sign creates a more professional and efficient experience for everyone involved. The low-friction signing process leads to fewer delays, fewer errors, and a smoother workflow that allows me to focus on the actual work rather than administrative overhead. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

There isn’t much I dislike about the platform. One feature I would love to see added is the ability to automatically send completed forms to a secondary email address in addition to the primary one on file. This would be useful for teams, compliance, or shared record-keeping without having to manually forward documents after the fact. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Daniel,

Thanks for your wonderful review. It's great to hear Jotform Sign helps you streamline the signing process with shareable links, making it faster and easier for your clients while keeping everything organized in one place. Regarding your request, it's possible to have completed documents sent to another email address in addition to the primary one. Simply add a CC recipient in your sign document. The CC email address will receive a copy of the sign document to be filled out and the completed signed document. Here's a guide on how to do that: https://www.jotform.com/help/how-to-add-a-cc-recipient-in-jotform-sign/.

If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Fred L.
FL
Fred L.
Rector of Agent Services
Small-Business (50 or fewer emp.)
"Very flexible system and easy system to use highly recommended"
4.5/5
What do you like best about Jotform Sign?

Thing I like about Jotform is the flexibility to set up different forms to sign. It's flexible I can set up different forms/documents within the company that I could sign or have my agent sign Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Things to improve in Jetform are integrations. Maybe there are a couple of integrations that could be worked out. For example I set up a form that collects payments, I integrated it with Stripe and I added a product. The thing is in the product there's a one-time setup fee, so it's a bit challenging. So maybe more customizations on the financial side of it Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Fred,

Thanks for sharing your experience. We're glad to hear that Jotform Sign's flexibility is helping you create different forms and documents for your company and making it easy to get signatures. Your recommendation means a lot to us. We appreciate your feedback about integrations. To help us better understand your needs, share more details about the integration you’d like to see added or improved.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

KM
Kate M.
Founder, Head of Operations
Small-Business (50 or fewer emp.)
"Amazing Admin Help via Automations"
5/5
What do you like best about Jotform Sign?

The large amount of controls you have - filling out a PDF, emailing it to people, document signing, etc. How easy it is to set up and all of the integrations it has - like to Google Drive. It eliminates the need to use zapier to connect with automations. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I would love the free account to only be limited to forms rather than submissions as well. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Kate,

Thanks for sharing your experience. We're thrilled to hear that Jotform Sign is helping cut down your admin work and making document management easier. We appreciate your feedback about the Starter (Free) account limits. If you'd like to increase your submission limits and get even more flexibility, upgrading your account is a great option. You can see the available plans here: https://www.jotform.com/pricing/.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Tané B.
TB
Tané B.
Veterinary Hospital Manager
Small-Business (50 or fewer emp.)
"Effortless Compliance and User-Friendly for All Staff"
5/5
What do you like best about Jotform Sign?

I work for a veterinary hospital and while we don't need a ton of signed documents it has really helped with our compliance on getting treatment plans signed. It's very easy to just upload the treatment plan, add a few boxes, and send it off. Even our most computer challenged staff can use it easily. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I know some of this is the level of plan we have but I wish it was allowed/easier for more than 1 person to be logged in sending docs at the same time even on the lower plans. As a busy practice, sometimes we only have like 30 minutes of the day to send out a bunch of treatment plans and it would go faster and easier if 2 or 3 staff members could do them all at once rather than making 1 person do it. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Tané B.,

Thanks for your positive review. We're glad to hear Jotform Sign has made compliance easier at your veterinary hospital, helping you quickly upload treatment plans, add fields, and send them out. It's great to know the tool has been simple and effective for your team.

We appreciate your feedback about wanting multiple staff members to send documents simultaneously on lower plans. At the moment, multi-user access is available only available on Enterprise, but we understand how valuable it would be for busy practices to have this flexibility. Your input is important, and we'll share it with our team as we continue improving Jotform Sign.

If you have any questions or suggestions, let us know from our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

Lisa K.
LK
Lisa K.
Co-Owner, VP Design and Technology
Small-Business (50 or fewer emp.)
"Effortless Contract Management with Seamless Signing and Sharing"
5/5
What do you like best about Jotform Sign?

Jotform Sign made creating, sending, signing, and sharing contracts easy.

You can set up a signing order and a completed, signed contract is shared with everyone automatically.

The need for special PDF tools was eliminated while still providing a locked PDF final contract.

There are a number of templates that made it easy to adopt, modify, and implement for our specific processes. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

We send out author contracts. The first signatory on the contract needs to be our admin assistant and the name field automatically populates with their information. It can be changed to the author's name, but it is a manual process that could be better. The fact that it can be changed is why it cannot be set up to have the author's name pulled in automatically.

When the email goes out there is no easily identifying information in the email, so the admin assistant, when sending out multiple contracts has to slow down and pay attention so right story title ends up in the right contract. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Lisa,

Thanks for sharing your detailed review. We're glad to hear Jotform Sign has made contract creation and signing effortless for your team.

We appreciate your feedback about the name field and email notifications. Could you reach out to us and share more information or example so we'll get a better idea of what's happening and come up with a solution?

Feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.