It is very practical and offers straightforward tools for data collection that contribute to any type of person or organization seeking information for decision-making or service improvement. The AI tool helps create visually appealing forms.

It also offers discounts for non-profit organizations and students, and its customer service is very dynamic and seeks practical solutions for the situations you may be facing. Integrations, such as app creation, are excellent for people who are not familiar with coding. Regarding the performance of the Jotform platform, from what I have experienced, it is constantly evolving to meet the needs of its customers. Review collected by and hosted on G2.com.

The signature application is magnificent in itself; if you have a touchscreen, you can sign; otherwise, you can sign using the keyboard. Review collected by and hosted on G2.com.

I love that it lets you send reminders directly from the platform and then provides the final document signed by all users. It delivers fast, consistent performance and makes signing documents in a virtual environment easy and straightforward. The only downside is that the link is available for a limited time. Review collected by and hosted on G2.com.

The sender should minimize the size of the text box, and the link should stay valid for at least a month. Overall, there are very few things I dislike about it, and these are the main ones. Review collected by and hosted on G2.com.

Easy to send to customers and add to the work flow. The AI bot is super helpful to set up the form. Review collected by and hosted on G2.com.

Wish it was easier to set up the form and make edits. I also wish we were able to request uploads to the sign doc Review collected by and hosted on G2.com.

I love how easy it is to put a form together. If you’re not sure where to start, the templates and AI help are brilliant. You can create something very basic or build a more detailed form, depending on what you need. The guides are clear, and I haven’t felt overwhelmed, even with everything it’s capable of. The integrations are useful too, especially for keeping information organised and reducing manual admin, and the forms have performed reliably for us. It’s also great that, as a small organisation, we can achieve everything we need on the free plan. And if we ever needed more capability, upgrading wouldn’t cost the earth either. Overall, it’s worked really effectively for us and has significantly improved our onboarding process. Review collected by and hosted on G2.com.

The main limitation for us is the number of forms available on the free plan. As a small charity, upgrading isn’t always feasible, so we have to be quite selective about which forms we create and keep active. That said, the free plan is still useful — it just means we need to manage it carefully. Review collected by and hosted on G2.com.

I like that it allows users to complete forms with us without having to print documents on their end and bring them in. The user interface is very intuitive and we've had few issues with users running into challenges. I appreciate that the forms can be integrated in the workflow. The performance of the form is smooth. The cost is a bit expensive what our company is getting out of the product. It was nice to be able to find support on this product online. I appreciate that we can see customer support for previous encounters people have had with this product. I think the AI features have been helpful — especially where it auto-scans spots to sign. Review collected by and hosted on G2.com.

The cost is probably the biggest pitfall when it comes to using JotForm sign. Review collected by and hosted on G2.com.

The ease of creating forms and documents with the form builder/templates. I think my favorite use for Jotform is to collect occasional signatures because you can do so for free. Review collected by and hosted on G2.com.

I don't love the auto-AI-generated forms. They don't usually look the way I want them to. Review collected by and hosted on G2.com.

I like that Jotform Sign is part of a bigger system, allowing us to add multiple layers and automations with apps like sheets and DocuSign, making workflows easy to manage. I appreciate its flexibility, making it simple to send forms from draft. I also find it very easy to keep track of signed documents across the company using sheets and workflows. The integration capabilities with other tools make Jotform Sign valuable for our workflow, and the initial setup was very, very easy. Review collected by and hosted on G2.com.

I've found the actual forms a bit funky when trying to customize and add signatures. It's taken a few versions to get the signatures and everything in the right place and order, and sometimes I've had trouble getting that flow to work properly. Also, adding signature boxes and getting the merge fields and submission fields in the right spots hasn't been perfect. Review collected by and hosted on G2.com.

I used Jotform Sign for a simple contract for an upcoming event we are hosting. It sped up the process by days, compared to when we sent forms by email and required a paper signature. I loved how simple it was. The setup process was a breeze, and the notifications along the way kept me updated. I was able to download our previous form and drop it directly into Jotform Sign—it was so simple. The email notifications kept me informed about the progress, so I wasn't constantly taking time out of my day to follow up. The initial setup was very simple. Review collected by and hosted on G2.com.

I wish you inserted the space for signing, it would automatically recognize where the signature field is on the form during setup. Review collected by and hosted on G2.com.

Jotform provides multiple types of questions, from simple multiple-choice answers to matrix-style questions. We can also upload digital forms for digital signatures, and the form even works in offline mode. Overall, I am highly satisfied with the services provided by Jotform. Review collected by and hosted on G2.com.

I wouldn’t say there are any particular downsides, but I would love to have more customization for the kind of work I do. As an environmental consultant, monitoring the impact of our activities is key. While socio-economic parameters can be covered in Jotform, I would have really appreciated KML integration-based questions. Review collected by and hosted on G2.com.

I like the form-making feature in Jotform Sign since it has AI that lets me design quickly and conveniently. It's really simple to use because when we give clear instructions, it does exactly what we want, and we are happy with that. The initial setup was really easy, and they provide clear instructions. Review collected by and hosted on G2.com.

Personally, I find the login info process tiring because it requires verifying myself again and again. Also, I think it would be great if the AI could be improved to allow us to explore and create many more things. Review collected by and hosted on G2.com.