Hannah M.
HM
Hannah M.
Student Organization - Partner
Small-Business (50 or fewer emp.)
"Jotform’s Storage, Integrations, and AI Suggestions Keep Our Shop Running Smoothly"
4.5/5
What do you like best about Jotform Sign?

Storage, Onboarding, and Integrations when it comes to allowing our business to function with the help of Jotforms. The discount we got from the start is also helpful for microenterprises like us. And it helps boost performance done in the shop while it handles other processes that would need human work. Interface is also user-friendly so it's not that hard to naivgate, and the suggestions from the AI assistant is also helpful. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

There are other functions that I haven't explored since it would be hard to access them while the shop is operating at the time I can manage to open the app and it would be needed to be accessed during those hours. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Hannah,

Thanks for your thoughtful review. We're glad to hear Jotform Sign has helped support your business operations. It's also great to know that you find it easy to navigate and helpful for managing customers, feedback, and inventory-related documents. We appreciate your feedback.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Crystal R.
CR
Crystal R.
Tax preparer
Small-Business (50 or fewer emp.)
"Convenient, Secure, but Needs Stability Improvements"
5/5
What do you like best about Jotform Sign?

I really like the convenience of Jotform Sign, as I can access it from anywhere, which makes managing tasks on-the-go a breeze. The platform is easy to navigate, which saves me time and reduces the hassle of moving through the processes. Security is also a standout feature for me, ensuring that all my client information and contract signatures are kept safe and confidential. The ease of setup was another aspect I enjoyed, making the initial process smooth and hassle-free. Additionally, the software’s integration capabilities with other tools has been beneficial for my workflow. These features make Jotform Sign an indispensable tool in managing my client intake forms, getting contracts signed, and preparing tax returns efficiently. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I am disappointed with Jotform Sign due to its tendency to crash, which disrupts my workflow. Additionally, the time it takes to edit a page is longer than expected, making adjustments cumbersome. The automatic save function seems to need improvement, as it doesn't always perform reliably, potentially leading to lost progress during edits. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Crystal,

Thanks for sharing your experience. We're delighted to hear that Jotform Sign is helping you manage client intake forms, contracts, and tax returns efficiently while providing secure, easy-to-access tools. Regarding your feedback about crashes, editing speed, and the autosave function, we weren't able to replicate these issues during our tests. If you could share more details, it would help us get a clearer idea of what's happening.

Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jay M.
JM
Jay M.
CEO
Mid-Market (51-1000 emp.)
"Effortless Signing with Jotform Sign, Minor Navigation Hurdles"
4.5/5
What do you like best about Jotform Sign?

I really appreciate the ability to select the fields that I want the customer to sign and set the order in which they should sign. It's also really quick and easy to use, which makes a big difference for me. The pricing is also a big factor for us, making Jotform Sign even more appealing. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

It's not very easy to find the esign form. You first have to go into your workspace, and it's complicated to find all my eSign documents that are out there. I wish there was an easier way to create a new esign document since there's no easy single-click way to do that. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Jay,

Thanks for your 5-star review. We're glad to hear that Jotform Sign's integration with HubSpot and other systems is making your workflow seamless. It's especially great to know that sending proposals and capturing signatures quickly is helping improve your conversion rate. We would like to know more about what fields are not identified correctly. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Courtney A.
CA
Courtney A.
Owner
Small-Business (50 or fewer emp.)
"Convenient, Hassle-Free Business Document Signing"
5/5
What do you like best about Jotform Sign?

It is very convenient for you to have important documents signed when relating to business Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

There is nothing at the moment that I can say, as far as disliking a feature that comes along with it Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Courtney,

Thanks for your review and for sharing your experience with Jotform Sign. It's great to hear that having a convenient way to collect signatures on important business documents has worked well for you and helped simplify your process.

If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

PF
Peter F.
UX Lead Designer
Small-Business (50 or fewer emp.)
"Robust, Reliable Form Builder with Powerful Integrations"
4.5/5
What do you like best about Jotform Sign?

Jotform's most helpful too is their ability to handle complex plugins like connecting to my Emil client and creating a customer profile through automation, and tools such as the ability for my customers to upload files from their computer to my form. It's a robust form builder that is easy to integrate and reliable to use. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I do think that Jotform requires a learning curve to get the most out of it, but it's free trial is a good introduction to test. It can be highly customizable, and their help center is an aid to figure out complex functionality, but at times I am left with unanswered questions. Thankfully they have a good support system that can answer my questions, but its a longer process to get to the solution. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Peter,

Thanks for your detailed review and for sharing how your experience with Jotform Sign has supported your workflow. It is great to hear that the file upload options and integrations have helped you handle more complex setups while remaining reliable and flexible for your customers.

If you have any questions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We will be happy to help and make sure you get the most out of our platform.

Wyatt P.
WP
Wyatt P.
Founder and Managing Partner
Mid-Market (51-1000 emp.)
"Easy Setup and Intuitive UI That Just Works"
4.5/5
What do you like best about Jotform Sign?

I like how it is easy to setup and figure out. I used docusign before and their user interface was hard to use. Jotform makes it really easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nothing to dislike other then getting emails from someone on their team when we use the platform overseas but most likely a security thing so can't be mad at that. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Wyatt,

Thanks for sharing your experience. We're happy to hear you've found Jotform Sign easy to set up and use, and that it provided a simple, cost-effective solution for collecting signed forms from your agency. Your feedback means a lot to us.

If you have any questions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Miyuki T.
MT
Miyuki T.
Professional Photographer
Small-Business (50 or fewer emp.)
"Jotform Keeps Our E-Contracts and Photo Waivers Organized in One Place"
4.5/5
What do you like best about Jotform Sign?

I use the e-forms feature that has been pivotal to my photography business. I send my e-contracts for review and initial/signature and I also use the e-form feature for e-photo waivers for my clients and parents to sign. Jotform helps me all of my e-contracts in one olace as well as informing me when contracts are signed. Jotform also keeps all of my e-waivers per team all in one place! Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

When I am adding the parameters (ie. signature, initials, dates) into my e-contract, it doesn't easily allow me to duplicate and quickly add to the bottom of each page. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Miyuki,

Thanks for your excellent review. We're thrilled to hear that Jotform has been such a valuable tool for your photography business. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ginger C.
GC
Ginger C.
Founder and CEO
Small-Business (50 or fewer emp.)
"Efficient Waiver Management with Easy Setup"
5/5
What do you like best about Jotform Sign?

I like that Jotform Sign is easy to use and complete. It allows me to automate getting all the waivers signed and sends me completed forms, saving me the time of having to send them out to each person individually. I appreciate that I can create the form, use the link, and put it in the letters that I'm sending to the speakers. They can respond to it, and I get the response. This way, I don't have to customize it for every single person or send them out and keep reminding them. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think that sometimes the platform is difficult to navigate. It's hard to find where my form is because it's not necessarily under My Templates. Sometimes I have to really look for it. And oftentimes, editing it can be challenging just going inside the documents to do it. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Ginger,

Thanks for your 5-star review. We're delighted to hear that Jotform Sign is helping you simplify and automate your waiver collection process. It's especially rewarding to know that being able to create a single form, share it through a link, and automatically receive completed documents is saving you time and eliminating the need for manual follow-ups and individual customization. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Glenn M.
GM
Glenn M.
Mid-Market (51-1000 emp.)
"Streamlined Document Handling with Automated Precision"
5/5
What do you like best about Jotform Sign?

I love the ease of use, especially being able to prefill forms using smart links so our internal CMS can send links to individuals without needing them to struggle in the field to find the required information. It's really convenient that we can use templates in our in-house software to send data and populate the forms. The setup was quick, and Jotform staff were prompt in offering assistance via email. I really appreciate the virtual trainings that Jotform offers, helping us learn how to use features like AI bots effectively. Also, I gave Jotform Sign a 10 on the likelihood of recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

We have no complaints, which is odd considered our past experiences with the competitors. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi Glenn,

Thanks for your wonderful review. We're thrilled to hear that Jotform Sign has helped streamline your document workflows and simplify information collection. It's also great to know that our training resources and support have contributed to a smooth experience. We appreciate your recommendation.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ben S.
BS
Ben S.
Taxi Driver
Mid-Market (51-1000 emp.)
"Jotform Sign Makes Digital Signatures Simple, Fast, and Efficient"
5/5
What do you like best about Jotform Sign?

What I like best about Jotform Sign is how simple and intuitive it is to use. Setting up documents for signatures is quick, and the drag-and-drop interface makes it easy to place signature fields exactly where they’re needed. It saves a lot of time compared to printing, signing, and scanning documents.

I also really like how well it integrates with forms and workflows. Being able to automatically generate documents and send them out for signatures streamlines processes and keeps everything organised in one place. Overall, it’s a reliable, user-friendly tool that makes managing digital signatures straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

One small downside is that some of the more advanced features can take a little time to learn at first. While the platform is generally very user-friendly, navigating some settings or customisation options isn’t always immediately obvious. That said, once you get familiar with it, it works very well. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Ben,

Thanks for your detailed review. It's great to hear our platform helps you set up and manage your signature workflows smoothly and that the drag-and-drop experience makes things quicker for you. It's also nice to know the integration with your forms and workflows supports the way you manage your documents.

Regarding the learning curve with some advanced features, our platform does offer a wide range of options, which can take a bit of getting used to. You might find this guide helpful since it walks through how Jotform Sign works and can make navigation easier once you're familiar with it: https://www.jotform.com/help/how-to-use-jotform-sign/.

If you have questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.