Brett S.
BS
Brett S.
"Streamlined Contract Management with Jotform Sign"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign to execute contracts with clients, and I love that it allows for the simple collection of signatures on one document. It guides clients through the required information, ensuring that they don't return contracts with missing fields. The process becomes seamless once a form is set up. Having all of my contracts on Jotform helps me ensure I am using the correct version of a contract, as it simplifies keeping track of the current version. The initial setup was easy, and I just needed to try a couple of test forms to understand the process. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

It would be nice if I could edit the underlying document within Jotform instead of having to upload a new document. I have multiple companies using the same form. If I discover an error in the document, I have to repeat the form creation process with all of those forms. It is easier now that I understand the process, but having to repeat the field creation and placement for each form can be irritating. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Brett,

Thanks for your great review. We're delighted to hear that Jotform Sign has helped streamline your contract process. We appreciate your feedback about editing the sign documents. The Sign Builder does not allow you to customize an uploaded document. If you want to have a document you can edit we suggest using a Sign Template as it is customizable to your preference. For more details, check out this guide: https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Brad B.
BB
Brad B.
Director of eCommerce
Mid-Market (51-1000 emp.)
"Jotform Sign: Simple, Flexible E-Signatures Included with Our Jotform Subscription"
5/5
What do you like best about Jotform Sign?

Jotform Sign is a nice benefit that can serve as a simple electronic envelope / signature tool, or also support larger/multi-stage signature processes. It is nice to be able to access this solution as part of our existing Jotform subscription versus other solutions. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The one feature I don't see that similar softwares have is an option to replicate or upload a real signature on the documents. While I'm not sure if it makes a difference for any legal purpose, it also doesn't have a stamp underneath the signatories names like other software. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Brad,

Thanks for your detailed review. We’re happy to hear that Jotform Sign is helping you handle both simple and multi-stage e-signature workflows. We appreciate your suggestion about uploading a real handwritten signature and including a signature stamp.

While that feature isn't available in Jotform right now, we've sent your request to our Developers for review. When or if it gets developed will depend on their current workload, how possible it is, and how much demand there is from other users. If/when we have any updates, we'll follow up here: https://www.jotform.com/answers/35513941.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Central Office- K.
CK
Central Office- K.
Program Operations Manager
Mid-Market (51-1000 emp.)
"Game-Changer for Timely Information Sharing"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign for e-signatures and fillable form packets. The feedback I get from signers is that it's much easier to use, and they can access it on their mobile device. I love knowing immediately when a signature is completed. I also utilize the 'send reminder email' feature, which is helpful to remind stragglers who aren't on top of submitting their documents, and it provides a paper trail for me to see when the last attempt to contact was. We loved how easy it was to get started with Jotform Sign. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wish I could bulk send to different signers that need the same document by typing multiple emails instead of having to use a spreadsheet upload. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Central Office- K,

Thanks for your positive review. We're thrilled to hear that Jotform Sign has been easier for your signers to use and that they can conveniently access it on their mobile devices. It's great to know that features like reminder emails and the built-in paper trail are helping you stay organized and improve efficiency.

Aside from bulk-sending sign documents through CSV uploads, you can also share your document with a large group of people using a link or embed it on your website, making it easy for users to access and sign directly. Here's a helpful guide:: https://www.jotform.com/help/how-to-send-your-document-to-someone-to-be-signed/#public-documents.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SM
Skyler M.
HR Coordinator.
Small-Business (50 or fewer emp.)
"Effortless PDF Exports and Automatic Signing Emails"
4.5/5
What do you like best about Jotform Sign?

What I love most about this tool is how easy it is to export everything to PDF. It’s also fantastic that it automatically sends an email when someone signs and completes the contract. That feature is excellent because it makes me feel like I have a personal assistant, and it makes everything much easier right from the start. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The downside is that advanced customization on the free plan requires paying significantly more. Also, it tends to lag when I upload large PDFs. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

Hi Skyler,

Thanks for your excellent review. We’re glad to hear that exporting to PDF and automatic email notifications have made such a positive impact on your workflow. You may still use custom CSS on the classic form layout on the starter plan. Can you share more information on how you want to customize your form? You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Logan S.
LS
Logan S.
"Streamlined Signatures, Simple Integration"
5/5
What do you like best about Jotform Sign?

I use Jotform Sign mostly for making forms for my staff and instructors, collecting digital signatures for basic things we need, and it really streamlines our processes. I love how easy it is to use and how interactive it is for both students (my customer) and myself (the designer). It's also helped create a more compliant environment for us, especially in getting signatures digitally when people are far away. Once you set it up, it's great! Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think it could be improved in the sense that the person making the forms should be able to sign those forms in the Jotform portal. And tracking results in the portal could be easier. Also, I don't like how it opens up a box to select something. I would just rather select it on the form itself. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Logan,

Thanks for your 5-star review. We're happy to hear that Jotform Sign has helped you simplify form creation and signature collection for your team and instructors. You can track the signed documents in the platform. You can check out this guide: https://www.jotform.com/help/how-to-track-the-signing-process-of-other-parties/. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Gabriela G.
GG
Gabriela G.
Bookkeeper
Small-Business (50 or fewer emp.)
"Saves Time and Simplifies Client Signatures, Efficient Document Signing That Saves Time"
5/5
What do you like best about Jotform Sign?

What I like best about Jotform Sign is how simple and efficient it is. It allows me to send documents for signature quickly, and my clients can sign easily from any device. It saves me time, keeps everything organized, and provides a smooth and professional experience. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

What I dislike about Jotform Sign is that some features are not very intuitive. It can take time to figure out certain settings, especially for new users. I would prefer a more user-friendly interface with clearer guidance to make the process smoother. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Gabriela,

Thanks for sharing your experience. We're glad to hear that Jotform Sign helps you send documents quickly and makes it easier for your clients to sign from any device while keeping everything organized. We also appreciate your feedback about some features being less intuitive. If you ever need help with settings or features, you can check our guides at https://www.jotform.com/help/ or our YouTube tutorials at https://www.youtube.com/@Jotform.

You can also reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

Andrew G.
AG
Andrew G.
"Affordable, User-Friendly, but Mobile App and Document Field Detection Need Work"
5/5
What do you like best about Jotform Sign?

I like that Jotform Sign is much more affordable than DocuSign, and it's easier to use with simpler integration and automation. The interface is really well thought out, and I especially like the workflow builder, which saves a lot of time by having an entire interest to document-signing pipeline integrated. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I find the mobile app not great since it glitches a lot. Opening documents often fails, and I can't see all settings. The app is not really necessary and is just a minor convenience, but still, it's buggy. Also, the document field detection seemed to fail. It either didn't detect anything with very clear fields or detected some but incorrectly. It could benefit from having an option to manually set pages for field detection, so it's not searching the entire document. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Andrew,

Thanks for your 5-star review. We're happy to hear that Jotform Sign’s ease of use, integrations, and workflow builder have made your document-signing process more efficient. Regarding the issues, we tested this but can't replicate it. We'd really appreciate it if you could share a bit more detail, such as the device and OS you're using, the type of document, or when the detection didn't work as expected so we can better understand and investigate these issues. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SH
Sam H.
Mid-Market (51-1000 emp.)
"User-Friendly with Robust Signature Features"
5/5
What do you like best about Jotform Sign?

I like how easy it is to create and customize forms with Jotform Sign. The document signing feature is user-friendly, which makes signing up new clients simple. I also appreciate how converting Jotform Sign documents to PDF works great, as the tool does it automatically and attaches the PDF to the email notification. I find it convenient to use multiple features in one platform, from creating forms to document e-signature. The initial setup of Jotform Sign was very easy and it's user-friendly for a team our size. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Uploading existing forms needs a little improvement, sometimes the format gets out of alignment. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Sam,

Thanks for your positive review. We're pleased to hear that Jotform Sign makes form creation, e-signatures, and client onboarding easy for your team, and that the automatic PDF conversion has been helpful. Regarding your feedback on uploading existing forms, we'd appreciate it if you could share more details to help us better understand where improvements are needed.

Feel free to share the information with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy tohelp.

Lynn T.
LT
Lynn T.
CEO
Small-Business (50 or fewer emp.)
"Convenient, User-Friendly Signature Tracking with Jotform"
5/5
What do you like best about Jotform Sign?

Since we already use the Jotform platform for multiple forms, it is convenient to add Jotform Sign for our signature needs. I find the process user friendly and great to easily track our signature flows. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Only once so far was there a problem with a person receiving the email to provide their signature. I didn't see an easy way to resend the email or change the email in the same document and ended up re-creating the document instead. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Lynn,

Thanks for your excellent review. We’re glad to hear Jotform Sign fits seamlessly into your existing Jotform workflows and makes managing and tracking signature flows easy and user-friendly. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

SM
S M.
Maintenance
Small-Business (50 or fewer emp.)
"Easy Workflow Creation for Maintenance Jobs with Jotform"
5/5
What do you like best about Jotform Sign?

I like how easy it is, compared with what I used before, to create workflows for my maintenance jobs and clearly outline what needs to be done at each property. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Can't really fault anything as of yet I am still new to using Jotform and still learning it's advantages every day Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Sign

Hi S M,

Thanks for your great review. We're happy to hear Jotform Sign has been helping you organize maintenance tasks and create clear workflows more easily. It's wonderful to know the Jotform AI feature has been useful in simplifying the setup process and saving you time. Your feedback means a lot to us.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.