Tareq D.
TD
Tareq D.
Logistics manager
Mid-Market (51-1000 emp.)
"Streamlined Internal Transactions with Ease"
4.5/5
What do you like best about Jotform Apps?

I like how easy it is to create a workflow with Jotform Apps and iterate to improve processes. The new AI features are also very helpful in creating these processes. I can track the performance of my staff and other departments, seeing where tasks are and how long they took. The notification system keeps everyone updated on transactions. Plus, the AI allows form filling using an AI agent, which is less boring than standard form filling. Jotform Apps is more user-friendly and easier to implement than ClickUp, with a much easier interface and intuitive use. The initial setup was very easy and smooth, and the help files and AI were very helpful for implementation and fixing errors. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

There's a lot of areas for improvement for the Copilot AI. It needs to be more robust. Basically, it needs to capture the requirements correctly when asked to implement something or do something. If there is something unclear, it needs to actually ask further questions rather than just immediately implementing. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi Tareq,

Thanks for your detailed review. We're glad to hear that Jotform Apps is helping streamline your internal workflows and improve communication across your teams. We appreciate your feedback about Copilot AI, especially when it comes to capturing requirements and asking follow-up questions. We'd love to hear more about the specific scenarios where this happened, as your insights can help us improve the experience.

If you'd like to share more details, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Anshuman D.
AD
Anshuman D.
Student Researcher
Small-Business (50 or fewer emp.)
"Simple, Fast App Creation with Jotform Apps"
4.5/5
What do you like best about Jotform Apps?

The best part of Jotform Apps is its simplicity. You can turn forms and workflows into a functional app very quickly, customize the design, and manage everything in one place without needing technical skills. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

I don’t like that the advanced customization options can feel limited, especially when I’m trying to meet more complex app requirements. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi Anshuman,

Thanks for your great review. We're thrilled to hear you're enjoying the simplicity of Jotform Apps and how quickly you can create and manage apps without needing technical skills. It's wonderful to know it has been helping streamline your workflows, communication, and data collection in one place. Regarding your feedback about the advanced customization options, share more details about the specific features or customizations you're looking for so we can better understand your needs and improve the experience.

Feel free to share the information with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RD
Rob D.
Senior Vice President
Small-Business (50 or fewer emp.)
"Seamless Event Management with Jotform Apps"
5/5
What do you like best about Jotform Apps?

I really like Jotform Apps because the app functionality is phenomenal. It's a very useful, nice, and easy-to-use tool. I appreciate the push notifications feature and have been able to train my employees to use it effectively. We rely on it quite a bit without any issues regarding stability. What I like most is how easy it is to use and train others on; it's straightforward enough that anybody can pick it up and figure it out. I love the ability to get on-site feedback in real time, digest it, download it, and send it on. Additionally, I value the ability to update the agenda during our three-day events and how they can start with the date they're on. The initial setup of Jotform Apps was super easy; within about an hour, we were using it without any instruction. It's also great that we can have a QR code link to the app, which people can save on their home screen easily. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

The one thing that could be improved is the app's ability to accept if users will take notifications. I'd also like the ability to push a popup to users who haven't selected notifications, so I can get a higher adoption of those notifications. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi Rob,

Thanks for your detailed feedback and for sharing how our platform supports your events so effectively. It's great to hear that the app has been reliable for your team, easy to train others on, and useful for collecting real-time feedback and keeping attendees informed throughout multi-day events.

About notifications, users just need to allow push notifications on their device so messages can be sent straight to their phone. Everything is explained in this guide: https://www.jotform.com/help/how-to-create-and-send-push-notifications-for-jotform-apps/.

If you'd like tips on improving notification engagement or have questions about the setup, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Christina H.
CH
Christina H.
Social Media Manager & Designer
Retail
Enterprise (> 1000 emp.)
"Simple setup, powerful customization, and amazing customer service"
5/5
What do you like best about Jotform Apps?

The simplicity of the setup, along with the customization options. If you know nothing about programming, you can EASILY make an app for yourself. If you're more familiar with programming, you're still able to utilize key workflow elements like if/else & conditional branches. There really is nothing that Jotform can't do! Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

Literally nothing so far - anything I've attempted to complete has been done through their easy interface or I've gotten help from their amazing customer service team. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi Christina,

Thanks for your wonderful review. We're thrilled to hear that Jotform Apps has made it easy for you to create an app, customize workflows, and streamline your company's paperwork. It’s also great to know that our customer service has been helpful along the way. We appreciate your kind words.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Effortless Form Creation with Minor Performance Hiccups"
4.5/5
What do you like best about Jotform Apps?

I use Jotform Apps to create custom apps for clients that their employees can use when working in the field. It allows me to create custom forms quickly, automate their delivery and submission, and put those forms into an easy-to-use web-based app for my customers. I like the drag-and-drop simplicity of the platform. There is also a wide variety of widgets and integrations already set up within Jotform, which enhance usability and functionality. Widgets, such as payment gateways or features that allow app users to take and submit photos as part of the form, are especially useful. Additionally, the initial setup of Jotform Apps was very easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

When I make a relatively complex form with many contingent functions, the performance is somewhat slow. I created a test scoring form for instructors to use in the field, and unless the instructor has a very strong cell connection or a wireless connection, they have to wait after each entry before they can make another entry. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi there,

Thanks for sharing your experience with Jotform Apps. We're glad to hear that the drag-and-drop functionality and easy setup helped you build your app quickly. It's wonderful to know that our support team has been helpful when you need assistance.

Regarding the performance you noticed with the more complex form, forms with many conditional logic and multiple widgets can sometimes take longer to process, especially on mobile devices. If you'd like, feel free to share a few more details with our team so we can take a closer look and suggest ways to improve performance.

You can reach us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Tauna E.
TE
Tauna E.
Small-Business (50 or fewer emp.)
"Effortless Form Management with Jotform Apps"
5/5
What do you like best about Jotform Apps?

I use Jotform Apps for my consultation and consent forms, and it's very easy to put everything together. AI was very helpful for me, and I like the app builder, which is awesome and very easy to use. When customers make an appointment, I send a link to my app created with Jotform, so the paperwork like consultation or consent is done beforehand, and I don't have to worry about it when they come in. The initial setup was very, very easy, and even though I didn't know much, I was able to build a few forms. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

The Square integration with Jotform Apps needs improvement. I have to be able to take appointments without requiring payment upfront, but currently, it's set up to only allow appointment bookings if payment is taken. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi Tauna,

Thanks for your detailed review and for sharing how our platform fits into your consultation and appointment workflow. It's great to hear that using apps has helped you streamline paperwork ahead of time.

About accepting appointments without payment, that's possible using the Conditional Logic. You can add conditions to your form asking whether a user prefers to pay later or use an alternative method, and then hiding the Square payment field based on their answer allows the form to be submitted without requiring payment. We have a guide here on how to show/hide fields: https://www.jotform.com/help/316-how-to-show-or-hide-fields-base-on-users-answer/.

If you'd like more tips on setting up conditional logic or managing payment fields, you can explore our User Guide at https://www.jotform.com/help/. If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Ashutosh T.
AT
Ashutosh T.
Software Engineer Intern
Small-Business (50 or fewer emp.)
"Intuitive Drag-and-Drop No-Code App Building Made Easy"
5/5
What do you like best about Jotform Apps?

The drag-and-drop interface is incredibly easy to use, and it lets me build fully functional apps without writing any code. Overall, the process feels straightforward and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

While it is easy to use, the layout customization can feel a bit rigid if you want a highly unique design. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi Ashutosh,

Thanks for the thoughtful review. We're happy to hear that you find Jotform Apps easy to use and that it's helping you keep your forms and data collection organized in one professional place. We appreciate you sharing your experience.

If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We're here to help.

Lori P.
LP
Lori P.
Operations Manager
Small-Business (50 or fewer emp.)
"Jotform Makes Conference Registrations Easy—No Coding Needed"
5/5
What do you like best about Jotform Apps?

Jot form has really helped me with conference registrations and the evaluations for the conference. It is very user friendly and you don't need to know how to code! Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

i would love to have more tutorial videos on how to best utilize the program Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi Lori,

Thanks for your great review. We're delighted to hear Jotform Apps has helped simplify your conference registration and evaluation process. It's wonderful to know you found it user-friendly and easy to use without coding. We appreciate your feedback about tutorial videos. You can explore our YouTube video tutorials at https://www.youtube.com/@Jotform.

If you have any questions or need help, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple Setup and Seamless Form Overview with Jotform Apps"
4/5
What do you like best about Jotform Apps?

Jotform Apps are simple to set up and connect to services like forms. I used it to combine multiple forms and users have 1 overview instead of 10 seperate links. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

Due to the simplicity there are some limitations of functionality. But if you really require some functionality, you can almost always just build your own way around it. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi there,

Thanks for taking the time to leave a review. We're delighted to hear that Jotform Apps helped simplify managing registrations for your activities and made it easier for users to access everything from one central overview instead of multiple links. It's also great to know the setup process was smooth and that the AI Assistant was helpful. We appreciate your feedback about the functionality limitations, and it's great to hear you've been able to find creative ways to work around them when needed.

If you have any questions or suggestions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kevin K.
KK
Kevin K.
Pastor
Information Technology and Services
Small-Business (50 or fewer emp.)
"Absolutely impressed with Jotform’s no-code app builder!"
5/5
What do you like best about Jotform Apps?

Absolutely impressed with Jotform’s no-code app builder!

I recently built an app using Jotform’s no-code platform and I couldn’t be happier with how user-friendly and intuitive the process was. The drag-and-drop interface made creating a fully functional app incredibly easy — I didn’t need any coding skills, and everything just worked smoothly from start to finish. With so many customizable elements and templates available, I was able to design exactly what I needed quickly and efficiently. Sharing the finished app via link and QR code was effortless too. If you’re looking for a powerful, easy-to-use no-code app builder, Jotform is the real deal! Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

Unfortunately, it is not possible to publish my App on Apple Store or Google Play Store. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi Kevin,

Thanks for your wonderful review. It's great to hear Jotform Apps makes it easy for you to build and share your app quickly with customizable elements and a smooth drag-and-drop interface. Regarding publishing to the Apple Store or Google Play Store, Jotform Apps is designed as a progressive web app, which means it can be shared via link or QR code and added directly to a home screen, but it can't be published in those stores.

If you have any other questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.