CG
Caitlyn G.
Event and Projects Specialist
Small-Business (50 or fewer emp.)
"Jotform App Streamlined Our Exhibitor Portal and Freed Up My Inbox"
4/5
What do you like best about Jotform Apps?

As an Event Logistics Specialist, I am juggling multiple projects and groups at once. I built a Jotform App to use as an Exhibitor Portal - a one-stop-shop for exhibitors to view the floorplan, request their preferred booth location, download order forms, and submit their logos. This has freed up my inbox (and my head) from having to individually send emails to exhibitors for each one of those things. It's been great! Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

Currently, Jotform does not support our AMS Novi so our workflow is a little choppy. We're a very small non-profit so it's not a huge issue, it would just help with the flow of things. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi Caitlyn,

Thanks for your excellent review. We love hearing how you're using a Jotform App as an Exhibitor Portal. It's especially great to know it's helping free up your inbox while managing multiple projects and groups. Regarding your workflow, we’d love to better understand why you’re considering using AMS Novi. Are you looking for a specific feature? We may be able to recommend other widgets or integrations that meet your needs. You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"All Our Forms in One App with Smooth, Accurate Data Integration"
4.5/5
What do you like best about Jotform Apps?

I'm able to collate all my forms into one app and fill it up there and then without having to individually search the forms in need to fill. Plus I can send my data to another software that my company uses.

The integration takes a bit of time but fast enough and accurate so that i me on my colleague that reads the data won't miss out anything. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

I have been facing some auto refreshing issues. Sometimes when I fill up a form like an inspection form that needs me to check a device thoroughly then record my findings, I will have to put my phone away. When I reopen the app to record my findings, the app or form will refresh and all my previous records in that form will disappear and I will have to restart the recording from the start. It's bad when I have taken photo from the app or form because it does not save the photos.

I know there is a save for later option but you will have to input your email and the link will be sent to your email. but it takes a while. I would suggest having some sort of safe button that will temporary store the data in the app itself to be able to go back to when it was left off until the form is submitted. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Apps

Hi,

Thanks for your excellent review. We're delighted to hear that Jotform Apps has helped you centralize all your forms into one convenient app, making it easier to complete tasks without needing to search through multiple forms individually. We would like to investigate the refresh issue further. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Build a multilingual test app at lightning speed without programming"
4/5
What do you like best about Jotform Apps?

I used Jotform to build a 'relationship test app' and I am surprised by the speed with which this could be done. It is a very accessible program that allows you to create a more complex tool without needing to know how to program. What convinced me was that the program is fully multilingual. This allows me to offer my test in different languages without having to build a separate app for each language. The interface is simple, but the logic behind it works flawlessly. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

When building a test with many different outcomes (like my relationship test), you sometimes have to pay close attention in the 'Conditional Logic' section; with a lot of questions, keeping an overview can become somewhat challenging. A search function within the logic settings would be a nice addition. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi,

Thanks for your detailed review and for sharing how you used our platform to build a multilingual app so efficiently. It's great to hear that your overall experience felt straightforward. The idea of adding a search option within the logic settings is a valuable suggestion, and we'd appreciate it if you could share a few more details about how you envision this feature working. This will help us better understand your use case and align more closely with your needs.

If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Sherri S.
SS
Sherri S.
Small-Business (50 or fewer emp.)
"Efficient Application Management with Jotform Apps"
5/5
What do you like best about Jotform Apps?

I like the 'save as a draft' feature in Jotform Apps because it allows people filling out grant applications to save and close without losing their progress, which is amazing compared to before when people couldn't leave their browsers without having to restart. I also value the login opportunities where I can see everyone who has created an account and also view specific reporting. Once I got the hang of the layout, using Jotform Apps was super simple. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

I wish there was a true log in option that didn't cost an arm and a leg for us to be able to help figure out what email someone used or help reset a password. We would rather manage this rather than Jotform. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi Sherri,

Thanks for your review. We're glad to hear that Jotform Apps has helped streamline communication, simplify the application process, and consolidate everything in one place. We appreciate your feedback about user login management and password resets. If you'd like, share more details about your ideal setup so we can better understand your needs.

If you have any questions or want to share more, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Scott R.
SR
Scott R.
Training Coordinator
Small-Business (50 or fewer emp.)
"Easy Setup, Effortless Course Registration"
4/5
What do you like best about Jotform Apps?

I use Jotform Apps for course registration and what I really like about it is how easy it is to use. It has features that allow me to clone pages for each course, which is super handy. The AI help with building forms is awesome, making the whole setup pretty straightforward. Because of its ease of use, everyone in the company can use Jotform Apps with minimal training. Setting it up was also very easy, and after a quick demonstration, everyone was ready to go. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

We would love to see Jotform Apps have registration limits to particular courses so we don’t over-fill them. Currently, we track manually the number of participants and close the forms manually but it would be great if this could be done automatically. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi Scott,

Thanks for sharing your experience. We're pleased to hear that Jotform Apps has made course registration easy to manage and helped simplify the process for your team. We appreciate your feedback about adding registration limits for courses. This guide may help you limit submissions and automatically disable the form once it reaches the specific number of submissions you set: https://www.jotform.com/help/137-how-to-limit-submissions-in-a-form/.

If you're listing multiple course options within a single form, this guide may also help you limit selections for each option or course: https://www.jotform.com/help/602-how-to-limit-option-selections-using-the-correct-widget/.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Joana S.
JS
Joana S.
Office Manager
Mid-Market (51-1000 emp.)
"Effortless Data Organization, Needs Better Layout Control"
4/5
What do you like best about Jotform Apps?

I use Jotform Apps in my daily business operations and it helps me keep data organized in real time. I love that it allows my employees to pass information to the office efficiently, eliminating paperwork and paper trails. Jotform Apps lets us have a branded app that was easy to create, and it's easy to manage without needing IT support. The forms are easy to input into the app, even replicating our original formats, making it accessible to everyone everywhere. I also find it very easy to adjust as operations evolve. The initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

It's hard to fully customize layout spacing and alignments; I wish I could drag and place more freely. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi Joana,

Thanks for your kind words. We're really glad to hear that Jotform Apps has made a positive impact on your business. It is great to know that it helps you collect and share data more efficiently across your teams.

If you have any questions or suggestions, let us know from our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

Stefanie H.
SH
Stefanie H.
Business Consultant, Social Media Content Manager, Freelance Graphic Design Artist & Business Owner
Small-Business (50 or fewer emp.)
"Effortless Order Management with Jotform Apps"
5/5
What do you like best about Jotform Apps?

I like how Jotform Apps is easy to use and build forms. I find it simple to enable and disable certain things I'm offering, and it's great for uploading images of meals and dishes to show to my clients and prospective customers. It's really handy that I can easily manage my menu by disabling items when I can't get certain ingredients and then enabling them again once they're available. Uploading, adding, and removing images is straightforward, and I appreciate being able to update with better photos. The initial setup was very easy using a template, and I've been using the same template ever since. The template editing was smooth for my menu items and images. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

I would love for me and another food service business to be able to check out our customers and for the monies for my portion of the menu to go to my account, and the money for their portion of the menu to go to their account. Currently, we are only able to have one account attached at a time. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Apps

Hi Stefanie,

Thanks for your wonderful review. It's great to hear Jotform Apps gives your business a professional look while keeping things simple and efficient for you to manage. Right now, it isn't possible to connect multiple Square accounts in a single form, as a workaround for that, we suggest using another form for the other Square account.

If you ever have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

Anant D.
AD
Anant D.
Manager (TL) Digital
Small-Business (50 or fewer emp.)
"Jotform Apps Makes My News Portal Workflows Fast and Simple"
4.5/5
What do you like best about Jotform Apps?

I mostly use Jotform Apps for my online news portal, and honestly, it has made a lot of things easier for me. I use it to:

Collect feedback and suggestions from readers

Manage article, image, and video submissions from contributors

Run quick polls, quizzes, and surveys to understand audience opinions

Give my readers an app-style experience without actually building a full mobile app

Keep my internal workflows organized—like approvals, content status, and team updates

What I like most is how simple everything is. The drag-and-drop editor feels very natural, and even without any technical background, I’m able to create a working app in just a few minutes. It saves time and effort, especially when you’re handling day-to-day operations of a news portal. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

I don’t dislike anything major, but there are a few small things that could be better. Some customization options feel a bit limited, especially when it comes to layout flexibility and design freedom. Also, if you want more advanced features, you eventually hit the limits of the free plan, which can be restrictive. Other than that, everything works well for my needs. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi Anant,

Thanks for your detailed review. We're happy to hear that Jotform Apps helps streamline your news portal workflows and keeps everything organized in one place. We also appreciate your feedback about customization and layout flexibility. If there are specific customization options or design features you'd like to see added, we'd love to hear your suggestions.

Feel free to share them by creating a Help Center thread through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Sandeep R.
SR
Sandeep R.
Co-Founder
Small-Business (50 or fewer emp.)
"User-Friendly Form Builder with Powerful Templates, Logic, and Integrations"
5/5
What do you like best about Jotform Apps?

Jotform is user-friendly drag and drop builder, extensive customization options and robust integrations. I loved the vast library of templates, powerful conditional logic for dynamic forms and secure payment processing capabilities. The platform also features powerful, no-code apps and automation tools for comprehensive data management. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

Nothing as far as i used this platform, it is useful to me. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Apps

Hi Sandeep,

Thanks for your 5-star review. We're thrilled to hear that you’re enjoying Jotform’s drag-and-drop builder, customization options, and wide range of integrations. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Intuitive AI Templates, but Customization Bugs Break the Flow"
3.5/5
What do you like best about Jotform Apps?

Overall, it’s very easy and intuitive to use. I especially liked the AI Assistant, which helped me get started with a template that was suited exactly to my needs. From there, it was simple to customize and make it my own. Review collected by and hosted on G2.com.

What do you dislike about Jotform Apps?

The program seemed to be full of bugs. The original AI template worked really well, but as soon as I started customizing it, things began to break. My final app now has inconsistent redirects: some buttons work sometimes but not others, and I still can’t pinpoint what’s causing the issue. Review collected by and hosted on G2.com.

Response from Marijoy A of Jotform Apps

Hi,

Thanks for sharing your experience. We're glad to hear that you found Jotform Apps intuitive to use and that the Jotform AI helped you get started with a template tailored to your needs. Regarding the issues you mentioned, we recommend reaching out to our support team and sharing more details.

Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to take a closer look and help you resolve the issues.