--- title: Josys Reviews meta_title: 'Josys Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 131 reviews by the users' company size, role or industry to find out how Josys works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 131 scale: '5' date_modified: '2026-08-07' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Josys Reviews **Vendor:** Josys Inc. **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.3/5.0 **Total Reviews:** 131 ## About Josys Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. For more information, visit josys.com. ## Josys Pros & Cons **What users like:** - Users praise the **ease of use** of Josys, simplifying asset management and enhancing overall IT operations. (31 reviews) - Users value the **easy management** of IT assets and devices, streamlining operations and reducing administrative burden. (21 reviews) - Users appreciate the **intuitive UI** of Josys, which simplifies device and account management effectively. (19 reviews) - Users value the **centralized management** capabilities of Josys, enhancing operational efficiency and resource utilization effectively. (18 reviews) - Users find **efficient device management** in Josys, streamlining operations across numerous PCs and mobile devices. (18 reviews) - Users value the **ease of managing user accounts** with Josys, gaining clarity and reducing mismanagement significantly. (15 reviews) - Centralized Management (15 reviews) - Users value the **seamless application integration** of Josys, enhancing efficiency in managing company apps and data. (14 reviews) - Security (14 reviews) - Features (12 reviews) **What users dislike:** - Users note the **lack of integration options** and desire for improved stability and meeting customization features. (22 reviews) - Users find the **insufficient information** on device tracking limits their understanding and effective use of Josys. (14 reviews) - Users find **integration issues** with Josys, noting limited support for some SaaS services they wish to use. (12 reviews) - Users find the **limited features** of Josys hinder flexibility, especially regarding meeting options and API availability. (10 reviews) - Users express dissatisfaction with the **limited integrations** available in Josys, seeking more connectivity options with other apps. (8 reviews) - Manual Processes (6 reviews) - Learning Curve (5 reviews) - Manual Labor Inefficiency (5 reviews) - Device Management (4 reviews) - Difficult Learning (4 reviews) ## Josys Reviews ### 1. Josys has greatly improved management efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Josys?** One of the most beneficial aspects of using Josys has been the ability to easily manage SaaS user ledgers online, which were previously managed using Excel or spreadsheet software. By efficiently linking the user ledgers with the master employee data, administrative tasks have been greatly simplified. Not only is the information easier to access and read, but the filtering capabilities have improved ease of use. Cumbersome tasks have been automated, greatly reducing the time and effort required for manual checks. We are also pleased that frequent updates are expected to develop the functionality of the system. In addition, Josys supports not only SaaS management, but also the management of employee PCs and mobile devices. This feature enables efficient management of excess devices. The ability to handle the unique ID of each device and track ownership history has greatly improved inventory management operations. In addition, integration with a mobile device management (MDM) system such as Jamf further facilitates overall management. **What do you dislike about Josys?** As with other similar applications, it is possible to share account information through API integration with individual SaaS, but user management functions (registration, modification, suspension, deletion, etc.) may not be centrally managed within Josys. This is a bit inconvenient and makes it feel like working across multiple platforms. For smooth operation, it is important to fully understand the limitations and functions of each service. It will take some time to get used to it, but once you understand it, you will be able to use it without any problems. **What problems is Josys solving and how is that benefiting you?** With Josys, we are no longer tied to traditional spreadsheets and have become much more efficient at SaaS and device management. Being able to track the latest information in real time and easily review history has been a huge stress reliever for us. In addition, information sharing has become smoother, and the automation of complicated tasks has made our administrative work much easier. Especially in the information system department, work has become more standardized, and the cooperation of the entire team has been strengthened. As a result, I am able to focus more on my core business. Thanks to Josys, I am more efficient and productive. ### 2. We were able to efficiently visualize SaaS and devices. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Josys?** By linking the master, which devices employees are using will be updated daily through synchronization. The work to update the ledger that had previously occurred has been reduced. **What do you dislike about Josys?** Not all SaaS that support collaboration can issue and delete accounts on JOSYS. Since there are differences in the functions available for each Saas, it is not a tool that can replace all account issuance and deletion. **What problems is Josys solving and how is that benefiting you?** With the introduction of JOSYS, it has become possible to avoid forgetting to delete accounts when employees leave the company, and the number of man-hours required for confirmation work has been reduced. It is now possible to manage each SaaS license in an appropriate quantity. ### 3. IT devices are now visible, reducing management effort **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Josys?** It is now clear who was using the IT device and for what period. No more omissions in the process of suspending each SaaS account upon joining or leaving the company It is now easier to understand the number of active users in each SaaS account. **What do you dislike about Josys?** We feel it is inconvenient that when you download a CSV file, the file is not output due to filtering. It has a reporting function, but I would like it to be visualized by graphing the increase/decrease in accounts and the usage rate. **What problems is Josys solving and how is that benefiting you?** We used to manage IT devices using Excel, but as more people joined and left the company, the amount of information increased and the amount of management time became tight. I feel that the biggest benefit of introducing JOSYS is that we were able to get rid of Excel. Being able to visualize which devices are being used by whom and when has led to a dramatic reduction in IT device management man-hours. Also, it is possible to check the active users of each SaaS on JOSYS, and I am very grateful that this can be done without having to access the system management area for each SaaS. ### 4. Internal software management and device management has become much easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Josys?** The ability to simply and centrally manage SaaS, which can easily become cumbersome to manage, is very impressive. It alerts you months before the renewal date so that you don't accidentally auto-renew a tool that you don't have to renew the next time you sign up for an annual contract. Being able to see who is using which SaaS on a user axis rather than an application axis is one of the features that I find useful. It is a great place to have a good support system and to be able to respond immediately. The ease of cooperation is also easy to understand because the manual is well written. **What do you dislike about Josys?** There is almost nothing I dislike about it. If I had to name one thing, it would be that there are still some tools that don't have SaaS integration, which is still growing, but I hope to see more SaaS integration in the future. **What problems is Josys solving and how is that benefiting you?** We used to manage by spreadsheets, but Josys has dramatically reduced the man-hours required for management. There were many tools in the company where we didn't know who was the administrator, but now that Josys has been introduced, there are no more unknown tools, and auditing has become much easier. Device management was also managed by spreadsheets, but now it is easier to link which devices users have and when to replace them in case of malfunction or deterioration over time. Although it is not impossible to do this with a spreadsheet, the man-hours required to link devices and people and to input SaaS contract information have been greatly reduced. ### 5. Excellent product and support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2024 **What do you like best about Josys?** Customer support teams consists of well-skilled members and they are really dedicated to enhance clients success. Of course the product has great UI, easy to implement for the members who are not familiar with IT tools. It enables us to be concious about the invalid account which is originally used by the ex-members who had already retired, also enables to save extra cost for IT tool account. **What do you dislike about Josys?** The tool is really easy to integrate with other tools. On the other hand, if new tool is to be installed and integrated with Josys, all of the members are recognized by the Josys, which includes the members who are already categolized "retirement" or "people who are irrelevant" **What problems is Josys solving and how is that benefiting you?** For the star-up company, founder is in charge of various types of tasks including the procedures for on-boarding for new members. Creating Google account, slack account, HR and other many accounts are the boring tasks for the founder but it is foundamental tasks. Josys helps that new administrative member can easily handle those kinds of tasks for on-boarding / retirement. That is the most beneficial point that start-up business companies. the cost for josys is not so high that the start up business coumpanies can afford the products. ### 6. Easy to manage for anyone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Josys?** Even those who see the screen for the first time can operate it intuitively. It's super easy to use because you can see which users own which devices and which accounts they have on one screen. It is also useful because it provides an alert when a retired user account is being used, and it also allows you to identify tools being used that the information systems department is not aware of. **What do you dislike about Josys?** Currently, only one master can be linked, so it would be great if in the future it would be possible to link with multiple masters at the same time. **What problems is Josys solving and how is that benefiting you?** You can check the usage status of your account when you join or leave the company, making it easier to follow up. I am very grateful that I can check the status of SaaS tools that are not managed by the Information Systems Department. ### 7. Very easy to inventory account management. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Josys?** Ability to manage all currently used SaaS accounts, PCs, and other devices in one place. The system can be linked to many SaaS and automatically synchronize account usage statuses. **What do you dislike about Josys?** It would be nice if the API for managing accounts of in-house developed systems and SaaS that cannot be linked and the CSV upload function for custom app functions were expanded. **What problems is Josys solving and how is that benefiting you?** We use SaaS a lot, but we could not manage accounts, and accounts were being deleted, but now that we have Josys, we can manage them. They were unable to manage when and to whom PCs and other terminals were loaned, but with the introduction of Josys, they are now able to manage loan information, making it easier to conduct inventories. ### 8. You can quickly and easily issue an account when joining the company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Josys?** Even when the number of new members increases and there is a lot of work to issue new accounts, I am very grateful that accounts can be issued easily and clearly on the JOSYS screen. **What do you dislike about Josys?** There's nothing in particular that I don't like. I think it will be easier to use if more SaaS services can be linked and account issued. **What problems is Josys solving and how is that benefiting you?** By using JOSYS, we can easily and quickly create accounts for the tools used by new members, which not only reduces man-hours, but also allows new members to handle the onboarding process. ### 9. Joysy is very easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Josys?** Since implementing Josys, we can now see at a glance which IDs we had not been able to manage and have reduced the number of deletion omissions.It has been a great help to me in managing my devices with ease. **What do you dislike about Josys?** I would like the sorting and filter functions to be easier to use. **What problems is Josys solving and how is that benefiting you?** Since implementing Josys, we have been able to properly manage the accounts and devices that need to be managed. Since I can visualize everything, I can immediately see what is not being done. ### 10. Comprehensive support services for information systems departments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Josys?** They handle everything from SaaS account management to device management, warehousing, and terminal kitting, so I think this service is more effective for information system departments than hiring a part-time worker. **What do you dislike about Josys?** The detailed UI is inconvenient. I would like to see better QA because sometimes filters don't reflect or otherwise behave. **What problems is Josys solving and how is that benefiting you?** Prevent the following Retirees' accounts remain in force indefinitely The retiree does not return the device ∙ Sending out devices after coming to work due to a sudden hire ### 11. "It's the best product!" **Rating:** 5.0/5.0 stars **Reviewed by:** 悠介 . | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Josys?** The management has been able to step away from non-core tasks. **What do you dislike about Josys?** So far, I have no complaints I think it's an excellent service. **What problems is Josys solving and how is that benefiting you?** The CS support is extensive, and they answer questions immediately. The intuitive and easy-to-use UI allowed us to start using it right away. Additionally, everyone involved, including IS, FS, and CS, is very competent, showing that the company is fully committed to this business. ### 12. Customer service was very helpful for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Josys?** I used Josys for an actual inspection of our fixed assets.Because of using the JOSYS member function, it is now easier to see what items are installed in which room. **What do you dislike about Josys?** When registering an image,it is reduced and it is a little difficult to see. **What problems is Josys solving and how is that benefiting you?** The applications used by employees that can now be easily identified. ### 13. The best tool for improving operational efficiency in the information systems department **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Josys?** The best thing about Josys is that it can manage SaaS accounts, inventory IT devices in real time, and manage shadow IT detection tied to employee ledgers. **What do you dislike about Josys?** API integration errors with each SaaS may occur sporadically. **What problems is Josys solving and how is that benefiting you?** With JOSYS, all of this can be managed in one tool. ### 14. It contributes to improving operational efficiency and reducing costs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Josys?** It is incredibly convenient to perform registration and deletion tasks all at once on Josis. This allows us to identify and remove unnecessary accounts, prevent oversight in deleting accounts of former employees, and ultimately reduce costs. **What do you dislike about Josys?** I find the usability of the search function to be inconvenient. The display is occasionally difficult to understand. **What problems is Josys solving and how is that benefiting you?** ・Understanding of utilized services ・ Prevention of oversight in deleting former employees' accounts ### 15. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Josys?** Helps you delete accounts of members who are leaving the company **What do you dislike about Josys?** Screen transitions sometimes have issues **What problems is Josys solving and how is that benefiting you?** Helps detect Shadow IT ### 16. Tools to help your organization operate efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Josys?** My company used Excel to manage information assets in a complicated manner, but now it is possible to manage the organization's information assets safely and efficiently without advanced knowledge. **What do you dislike about Josys?** My company has special rules, but we couldn't solve the customization by ourselves. **What problems is Josys solving and how is that benefiting you?** Timely information update and visualization of information assets ### 17. I am overseeing the back office department at Sales Marker Inc. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Josys?** It is the point that the accuracy and centralized management of equipment management were implemented and made visible, leading to a significant reduction in human costs. **What do you dislike about Josys?** There is nothing I dislike. I am grateful for the improvements made since no tools were being used. **What problems is Josys solving and how is that benefiting you?** Since assets can be centrally managed, inventory can also be easily conducted. - [View Josys pricing details and edition comparison](https://www.g2.com/products/josys/reviews?filters%5Bnps_score%5D%5B%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A59%3A52+-0500&secure%5Bsession_id%5D=c41a056a-bce5-43f7-b8af-209180549ca5&secure%5Btoken%5D=1b0d5eab5a996ea448216995040ddee47318957e7f09951dc9448608f17a7ec6&format=llm_user) ## Josys Integrations - [1Password](https://www.g2.com/products/1password/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe Illustrator](https://www.g2.com/products/adobe-illustrator/reviews) - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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Customizable Reports - Risk Analysis **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows - Compliance Management - Audit Management - Workflow Management - Template Management - Application Management - Password Management - Access Management **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation - Email Management - Spend Management - Inventory Management - Workflow Management - SaaS Operations Management - HR Management - Contact Management - Task Management - User Management - Deadline Management - Employee Management - Contract/License Management - License Management - Compliance Management - Vendor Management - Audit Management - Renewal Management **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Management** - Contract Management - Application Catalog - Dashboards and Visualizations ** Type** - On-premises solution - Cloud-solution **Generative AI** - Generative AI **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring - Approval Process Control **Governance** - Identifies and Alerts for Threats - Compliance Audits **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Reporting - Ease of set up for target systems - APIs **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Generative AI - Status Tracking - Real-Time Notifications - Budgeting/Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Accounting Integration **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Additional Functionality** - Real-Time Data - Spend Analysis - Transaction History - Self Service Portal - Activity Dashboard - Usage Tracking/Analytics - Collaboration Tools - Member Accounts - Reporting/Analytics - Onboarding - Customizable Branding - Data Visualization - Reporting & Statistics - Single Sign On - Audit Trail - Real-Time Analytics - AI Copilot - Customizable Reports - API **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top Josys Alternatives - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) - 4.4/5.0 (481 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,932 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,343 reviews)