Verified User in Photography
UP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Excellent Digital Global Distribution "
5/5
What do you like best about Joomag?

Joomag is fantastic for any publisher looking for a global digital reach of their publication while staying on brand. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

I dislike not being able to track customers email for print versions of the magazine. If you are looking to do this you would need your own print and distribution solution. Joomag's strength is the digital distribution. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Our company has used Joomag for over 5 year for an in-house magazine publication."
3.5/5
What do you like best about Joomag?

I like the fact that all of our editing team has access to edit our publications. I also appreciate the fact that our past publications are kept on the website. The customer service is already really good with helping me figure out technical issues. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

I would like to have more flexibility with editing of photographs and enhancing them. Review collected by and hosted on G2.com.

GH
Gladys H.
Mid-Market (51-1000 emp.)
"Online Magazines"
4.5/5
What do you like best about Joomag?

I lot how easy it is to motivated around in and love the constant way joomag customer service help me promptly if I run into error. I put magazine online for our customers and link them for easy accessibility Review collected by and hosted on G2.com.

What do you dislike about Joomag?

I am in the first 3 years of learning joomag so far is very easy to learn. The only thing I dislike is the length of time some magazines take to upload. Review collected by and hosted on G2.com.

KE
Karie E.
Small-Business (50 or fewer emp.)
"The best platform for your dollar"
5/5
What do you like best about Joomag?

Joomag is user friendly and allows the user to create each publication and page from the ground up, use PDF's or a combination of PDF's and creativity. It's managable, pages are maneuverable and all of my clients and readers love it. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

Printing costs are astronomical. I would love to see that changed. as it is, I need to download each 2 page spread to PDF format to take a to a printer to create a magazine and something is lost when I do that. Not all of the pages are complete. Joomap price per piece, over $30. Local printer per piece about $4. I need oer 200 copies and cannot print through joomag. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Perplexed"
3.5/5
What do you like best about Joomag?

responsive mobile user friendly, easy back-end interface, reliable. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

Very disappointed that you no longer offer month to month billing options.. for a small business your annual fees are now too much to pay in a lump sum. We've been using Joomag since 2014 and had to take a brief 6 month hiatus only to find when we returned we could not return at the same service level.

Additionally, the limits on access to subscriber lists has always been a negative.... the publishers are the ones driving the traffic to your site and should have access to their entire list at ALL times... subscribers are putting their trust in the publisher not Joomag. Lastly, the ala-carte policy on storage and domain connecting.... as web developers we know that it costs you NOTHING to have a domain pointed to your server so $9.99 a month is well a bit exhorbinate. Review collected by and hosted on G2.com.

MC
Michael C.
President
Small-Business (50 or fewer emp.)
"Joomag's platform is powerful yet easy to use"
5/5
What do you like best about Joomag?

I like that Joomag provides me with all the tools I need to publish a high-quality digital edition of my printed magazine, and do it quickly. Their user interface is modern, clean, and easy to use, and after careful research I found that Joomag provides the experience I want for our readers. Their recent introduction of an HTML5 desktop viewer is another feature I value, and it shows the company is working to make its platform even better. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

The pricing for additional storage, connecting external domains, etc can get to be a little high when you have a large quantity of magazines to publish. Review collected by and hosted on G2.com.

LB
Len B.
Mid-Market (51-1000 emp.)
"Joomag is excellent ... and gets better and better"
5/5
What do you like best about Joomag?

I have been using Joomag to publish our monthly on-line magazine for six years now and over that period the 'Joomag experience' continues to get better and better. It has always been easy to use, but the new interface is even better than before.

I have never experienced any problems with Joomag but when I first started using it I well recall asking a question and getting a speedy and helpful response.

So congratulations Joomag on offering and excellent product and excellent service .... keep up the good work! Review collected by and hosted on G2.com.

What do you dislike about Joomag?

There is nothing I dislike - Joomag meets all my expectations. Review collected by and hosted on G2.com.

Brooklyn S.
BS
Brooklyn S.
Talent Management Business Partner
Maritime
Mid-Market (51-1000 emp.)
"Sleek and Simple Design for the non-Designer"
5/5
What do you like best about Joomag?

The sleek, modern look of the magazine with the page sounds brings printed publications into the digital age without losing anything. I love that the design tools provide templates to help get me started on my projects and that there are tutorial videos at my finger tips to learn quickly when I need to find something new. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

I have a problem exporting my magazines to pdf every time. It either doesn't work at all or takes a long time. Additionally, I love the Getty images and istock photo access , but those databases also take a long time to load and can crash my whole project at times. I wish the photo cropping tools were more dynamic so I could crop to different shapes or have overlays to help change the look of the image from being rectangular all the time. Review collected by and hosted on G2.com.

TT
Tio T.
Project Manager / WebDesigner
Internet
Small-Business (50 or fewer emp.)
"Great customer support"
4/5
What do you like best about Joomag?

I've been using Joomag for the past 3-4 years and I always felt like that the people there are my friends due to their fast, friendly, and useful customer support. Their service (Online Magazine) is very good and where it lacks something they are usually aware of and trying to improve. I provided them with a lot of feedback over the years and they implemented some of it already in their service. Therefore, what I like the best is their customer support - in all honesty, I never encountered any customer support better than this one. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

There are some features that I would really need from their service and they are aware of these because I told them several times - I hope they will implement them soon. Review collected by and hosted on G2.com.

Heather S.
HS
Heather S.
Membership Director
Events Services
Mid-Market (51-1000 emp.)
"User Friendly Online for all ages!!"
4.5/5
What do you like best about Joomag?

This program is easy for me to use and then even easier for the reader to use. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

They are always updating, but still would like to have a spell check option. Review collected by and hosted on G2.com.