The ease of use. The customer support is quick to reply. Review collected by and hosted on G2.com.

Nothing. I can't think of something to dislike Joomag. It has all the features that a publisher needs. Review collected by and hosted on G2.com.

What I like the most is the interactive features. It has taken our publications to a complete different level while leveraging the data and analytics. Review collected by and hosted on G2.com.

To fully leverage all of the capabilities you need the highest of the plans the offer, and the price could be more competitive. Review collected by and hosted on G2.com.

I like the ability to quickly upload our physical prints into digital. The onboarding process has been helpful, and Joomag is always there to help with any questions or concerns. Review collected by and hosted on G2.com.

I think the name of the brand should be considered to be changed. Some loading times on embedded publications or forms within publications can slow down load times. I've refreshed the tab when this happens, and it gets fixed. Also, I wouldn't say I liked how the app portion of the services was advertised on the website as part of the package, but it is an additional cost. For such a significant investment in the platform, it feels like specific clients should be given an app access to support their growth efforts. If this app truly gives a better experience, why would Joomag not want to work with its top customers to provide the best opportunity for success? Review collected by and hosted on G2.com.

Joomag's PDF viewer is a great addition to our site and the ease of uploading our PDF publications is great. Our Communications team uses their digital marketing tool to disseminate information to staff and other patrons and so far they like it. I believe the ease of use of the digital tool is a plus along with the analytics that comes with it. Overall, it is a great product that suits our needs at the moment. Their pricing is very flexible and they worked with us for a price we could agree on. Their support is amazing and always engaged when we have questions. Review collected by and hosted on G2.com.

As mentioned earlier, being an educational institution, accessibility is very important for us. Joomag knows this and I believe they are working on making their PDF viewer more accessible, i.e. being able to use a keyboard alone to navigate a PDF and it's contents. In the future if we find an affordable alternative that is 508 and WCAG compliant, we may have to check our options. Review collected by and hosted on G2.com.

We utilised analitics, because we are issuing business magasine we wanted to see which pages are mostly read. Review collected by and hosted on G2.com.

We had problems with clicking to next page where sometimes it would crash, eventualy it was fixed. Review collected by and hosted on G2.com.

We love the ease of use; our team members were able to produce to high quality publications with little training. Review collected by and hosted on G2.com.

Would love to see more custom program options, as our team does not utilize the platform's CRM because we have our own. Review collected by and hosted on G2.com.

Customer service is incredible. They respond almost instantly and willing to help out readers if there is an issue. Review collected by and hosted on G2.com.

At first I would have said the new mobile additon, HOWEVER since using it I have to say it's incredible. Review collected by and hosted on G2.com.

Service, until we had to close the account. Until the end, they were very accommodating and responsive.Over the 5 or 6 years we used the service. Even creating custom solutions, in fact, ask them for custom solutions, ask them for many, many custom solutions that take hours for them to come up with solutions for. Drain their resource team dry. Review collected by and hosted on G2.com.

Up until I had to close the account I loved Joomag. But when clients asked us to move their publications to another service, having Joomag became a luxury that we could noit afford anymore. This was early in the year, and when we asked for a refund, less than 90 days into the new year, it was refused. That is over $700 that we will not be able to recover. Would you recommend a company that refused to provide a refund in those circumstances? This inflexibility is terrible policy in what is a very competitive segment and where there are many, many free options. Review collected by and hosted on G2.com.

I love the ease of use and the potential reach of the platform. Review collected by and hosted on G2.com.

I wish there was a larger subscription allowance. Review collected by and hosted on G2.com.

Online magazines are the most sold in the business market. This program has been a great help to show all our products in a new and unique way. We are really satisfied with the results obtained since the day we started working with Joomag. What I like most is the edition because of how fast you can do it, it offers you many unique work tools and it really makes what you bring to the market can have a positive impact on customers, I am impressed by the speed and ease of use. We notice the difference when we load our catalogs and magazines, since we decided to use it we noticed the difference in sales and it has increased significantly and that gives a lot of confidence to the consumer Review collected by and hosted on G2.com.

This program has been excellent in all its aspects and very easy to use what can have a point against it is the price. It is quite high compared to other programs. but we are satisfied with the results so we think it is worth investing in Joomag Review collected by and hosted on G2.com.