Doug D.
DD
Doug D.
Senior Managing Partner / Vice President of Sales and Marketing
Small-Business (50 or fewer emp.)
"Joomag Site and the Customer Support / Technical Team has Gone Well Beyond Our Expectations!"
5/5
What do you like best about Joomag?

Exceptional Technical Support and Service Review collected by and hosted on G2.com.

What do you dislike about Joomag?

Absolutley no downsides and only upsides Review collected by and hosted on G2.com.

Daniel J.
DJ
Daniel J.
Director, Design and Production
Small-Business (50 or fewer emp.)
"Easy and friendly experience."
4.5/5
What do you like best about Joomag?

Simple interface that is easy to navigate. New features are always highlighted and steps to use them are also simple to follow. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

Happens rarely but sometimes our publications fail to load on browsers, however Joomag are quick to help out. Review collected by and hosted on G2.com.

BM
Beatrice M.
Small-Business (50 or fewer emp.)
"It's a beautiful platform to create magazines digitally. Plus the support staff is amazing!"
5/5
What do you like best about Joomag?

The ease of use and obvious attention to detail the programmers take to make the interface better and better. Also that they have an app that can be branded to our company name. Something I'm looking into now. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

There isn't anything I dislike about Joomag Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Best Digital Edition software & more"
4.5/5
What do you like best about Joomag?

I love the digital edition aspect & the CRM analytics Review collected by and hosted on G2.com.

What do you dislike about Joomag?

Joomag is fairly expensive but worth the investment Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Joomag is awesome!"
5/5
What do you like best about Joomag?

Overall, Joomag is a tremendous digital publishing and content experience platform. My favorite feature is the analytics that we can gather. The platform is straightforward to use, and the customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

Nothing. I have been with Joomag for a few years, and every issue has been addressed and resolved with the excellent and friendly customer support team. Review collected by and hosted on G2.com.

Roxanne M.
RM
Roxanne M.
Small-Business (50 or fewer emp.)
"Great Service"
4.5/5
What do you like best about Joomag?

It has amazing functionality, but when you have a problem their customer service team is always there to help, efficiently and proactively. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

There really aren't downsides, our team has always been happy, and if there are glitches, the team is so quick to help that it doesn't become a long term problem. Review collected by and hosted on G2.com.

Jamie B.
JB
Jamie B.
Chief Digital Officer
Mid-Market (51-1000 emp.)
"Excellent Analytics"
4/5
What do you like best about Joomag?

The analytics are very easy to use, give direct and useful information without the need for a data science qualification ! Review collected by and hosted on G2.com.

What do you dislike about Joomag?

There is nothing I have found yet !!!!!! Review collected by and hosted on G2.com.

DA
Debbie A.
Publishing
Small-Business (50 or fewer emp.)
"Excellent Digital Magazine Platform"
5/5
What do you like best about Joomag?

The Joomag interface is very user-friendly with many useful functionalities. The ability to incorporate interactive content - videos, audio, links etc is quite handy and makes for a more engaging, valuable publication/document. PDF uploads are simple and it is also easy to share specific pages of a publication using links which is a necessary feature. Added to that is their customer service, which is top-notch. Overall the Joomag experience is a seamless one. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

It is not yet accessible to screen readers. Review collected by and hosted on G2.com.

Sara S.
SS
Sara S.
Environmental Services
Small-Business (50 or fewer emp.)
"Excellent functionality for a digital magazine, top notch customer service"
5/5
What do you like best about Joomag?

Years ago, I founded a digital magazine and my team used Joomag to design and distribute everything that we made. It was fun, but our funding only lasted 1 year. I recently contacted them & asked them to retrieve some of my creative content that I had lost over the years. In response to my email, the customer service people were very nice and they went out of their way to be helpful. They sent me the downloads I needed for my professional portfolio quite promptly.

Even though I had not been a customer for years! It was a nice gesture. So I want to repay my debt to them and say that they were very helpful and HUMAN. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

Overall I was satisfied, I can't recall any issues. Review collected by and hosted on G2.com.

Elka P.
EP
Elka P.
Project Manager
Mid-Market (51-1000 emp.)
"User friendly, creative and supportive"
4/5
What do you like best about Joomag?

That there is a great support team that is always available to (patiently) assist with even the most mundane query.

It is constantly evolving and improving. Review collected by and hosted on G2.com.

What do you dislike about Joomag?

You have to renew the licence annually for your publications to still be accessible. There is no archiving for clients that have not renewed. Review collected by and hosted on G2.com.