--- title: Joomag Reviews meta\_title: 'Joomag Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 85 reviews by the users' company size, role or industry to find out how Joomag works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 85 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Marketing url: https://www.g2.com/categories/content-marketing --- ### Joomag Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Joomag, complimenting its intuitive interface and responsive customer support. [(4 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537598&qs=pros-and-cons#reviews) Users praise Joomag's **exceptional customer support** , emphasizing their responsiveness and personalized assistance whenever issues arise. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537996&qs=pros-and-cons#reviews) Users praise Joomag for its **ease of use and exceptional customer service** , enhancing their publishing experience significantly. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537723&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and **exceptional customer service** of Joomag, enhancing their publishing experience. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537828&qs=pros-and-cons#reviews) Users find Joomag's interface to be **intuitive** , enhancing their experience with its user-friendly design and support. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537479&qs=pros-and-cons#reviews) Users find Joomag to be **fairly expensive** , although some believe it is worth the investment. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537767&qs=pros-and-cons#reviews) Users express concerns about **cost issues** , citing unexpected charges and poor customer service as major frustrations. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537959&qs=pros-and-cons#reviews) Users report issues with **premature charges** and poor customer service, leading to dissatisfaction with Joomag. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952985&qs=pros-and-cons#reviews) Users report **poor customer support** , facing billing issues and unresponsive service when seeking assistance or refunds. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952979&qs=pros-and-cons#reviews) Users report **poor support services** with Joomag, facing unresponsive customer care and issues with billing practices. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952978&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Joomag ##### 1. Ease of Use Users appreciate the **ease of use** of Joomag, complimenting its intuitive interface and responsive customer support. [ See 4 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537598&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, with great customer support" What do you like about Joomag? We've used Joomag for a decade to product 1-2 digital magazines each month and it's been a wonderful experience. The software itself only took a few d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ##### 2. Customer Support Users praise Joomag's **exceptional customer support** , emphasizing their responsiveness and personalized assistance whenever issues arise. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537996&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag User Experience and Customer Service is amazing" What do you like about Joomag? Joomag is user-friendly and customer support is always very prompt to respond. My last check-in with our account rep Brian was above and beyond. He re ##### 3. Useful Users praise Joomag for its **ease of use and exceptional customer service** , enhancing their publishing experience significantly. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537723&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, with great customer support" What do you like about Joomag? We've used Joomag for a decade to product 1-2 digital magazines each month and it's been a wonderful experience. The software itself only took a few d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ##### 4. Features Users appreciate the **ease of use** and **exceptional customer service** of Joomag, enhancing their publishing experience. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537828&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best Digital Edition software & more" What do you like about Joomag? I love the digital edition aspect & the CRM analytics ##### 5. Intuitive Users find Joomag's interface to be **intuitive** , enhancing their experience with its user-friendly design and support. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537479&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag User Experience and Customer Service is amazing" What do you like about Joomag? Joomag is user-friendly and customer support is always very prompt to respond. My last check-in with our account rep Brian was above and beyond. He re ### 5 Cons or Disadvantages of Joomag ##### 1. Expensive Users find Joomag to be **fairly expensive** , although some believe it is worth the investment. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537767&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you dislike about Joomag? There's a lot to love and I haven't discovered anything I dislike. The price of an enterprise program is a bit steeper than I would like, but every so ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 2. Cost Issues Users express concerns about **cost issues** , citing unexpected charges and poor customer service as major frustrations. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537959&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best Digital Edition software & more" What do you dislike about Joomag? Joomag is fairly expensive but worth the investment ##### 3. Payment Required Users report issues with **premature charges** and poor customer service, leading to dissatisfaction with Joomag. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952985&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 4. Poor Customer Support Users report **poor customer support** , facing billing issues and unresponsive service when seeking assistance or refunds. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952979&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 5. Poor Support Services Users report **poor support services** with Joomag, facing unresponsive customer care and issues with billing practices. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952978&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ## Top-Rated Alternatives [ ![Foleon](https://images.g2crowd.com/uploads/product/hd_favicon/1550848512/foleon.svg "Foleon") Foleon 4.7/5(184) ](https://www.g2.com/products/foleon/reviews) [ ![Issuu](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c3a4df3b434c2b19b626219c2a0ecf56/issuu.jpg "Issuu") Issuu 4.7/5(111) ](https://www.g2.com/products/issuu/reviews) [ ![FlippingBook](https://images.g2crowd.com/uploads/product/hd_favicon/8d20c80d50d4ded200d688141a929abd/flippingbook.svg "FlippingBook") FlippingBook 4.7/5(298) ](https://www.g2.com/products/flippingbook/reviews) [ View All Alternatives ](https://www.g2.com/products/joomag/competitors/alternatives) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 12/4/2017 "Joomag is great for digital publishing and distribution!" 5/5 What do you like best about Joomag? Joomag makes it easy share existing projects (and design new ones) in a high quality format. Review collected by and hosted on G2.com. What do you dislike about Joomag? There could be more fonts available when using Joomag to design a new publication. I don't like the selection that much. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? We are saving money by not printing our publications and sending them electronically, fast and easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing") AW Verified User in Writing and Editing Small-Business (50 or fewer emp.) 11/17/2017 "loving it :) " 5/5 What do you like best about Joomag? i love that we can share our content easy Review collected by and hosted on G2.com. What do you dislike about Joomag? nothing i like the way it works now icons at times can be a bit small though Review collected by and hosted on G2.com. Recommendations to others considering Joomag: have a plan before you start as to what you are wanting your doc to look like then be creative Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? it gives us a easy format to share with our readers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 1/24/2018 "Outstanding Customer service experience" 5/5 What do you like best about Joomag? The friendliness, attentiveness and prompt response rate. Review collected by and hosted on G2.com. What do you dislike about Joomag? The fact that some days no one is there to help at all Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? e-magazine and newsletters Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cherie L. K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cherie L. K.") CK Cherie L. K. Graphic Design Adjunct Instructor, Upper Iowa University / Online Non-Profit Organization Management Small-Business (50 or fewer emp.) 12/25/2017 "I am a fan of Joomag!" 5/5 What do you like best about Joomag? I enjoy the way to view The Soultown mag. Review collected by and hosted on G2.com. What do you dislike about Joomag? I love everything about Joomag! When I have questions ... they are immediately answered. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? The Soultown Magazine is distributed successfully monthly. Each month it grows. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Small-Business (50 or fewer emp.) 12/4/2017 "JooMag is a good option for online publishers" 4/5 What do you like best about Joomag? Compared to other options on the market the features and functionality offered by JooMag are good. Review collected by and hosted on G2.com. What do you dislike about Joomag? Can be a bit clunky and troublesome but customer service is quite responsive when there are issues. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? It's a good publishing platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/21/2017 "Joomag Newsletters" 5/5 What do you like best about Joomag? I love the templates that are provided and the creativity I have to make them my own. Review collected by and hosted on G2.com. What do you dislike about Joomag? I wish the tool bars were more similar to Adobe or Microsoft programs. It was a bit tricky learning the program in the beginning Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Improving member communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 11/20/2017 "JooMag Platform" 3.5/5 What do you like best about Joomag? The ease of distribution and analytic visibility. Review collected by and hosted on G2.com. What do you dislike about Joomag? Microsoft Outlook will often not automatically show images contained in a JooMag email which causes viewership issues. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Allows for us to send industry news to our internal network in a professional and visually pleasing format. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design") AG Verified User in Graphic Design Small-Business (50 or fewer emp.) 11/10/2017 "Has made improvements" 4/5 What do you like best about Joomag? ease of uploading, much better customer service with the live text option. Review collected by and hosted on G2.com. What do you dislike about Joomag? plugins need to be updated to have features like statistics of involvement. Review collected by and hosted on G2.com. Recommendations to others considering Joomag: take the tutorials and education videos/information they provide Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? provides my company with a reliable magazine platform to share with our 5,000 members Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/28/2018 "Great Customer Support" 4/5 What do you like best about Joomag? What I like the best about them is their prompt replies on chat and followup. Review collected by and hosted on G2.com. What do you dislike about Joomag? There is no customer care number where we can reach out to someone in person. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Wanted a digital platform for the company's magazine. All the features are the benefits, Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Fátima T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fátima T.") FT Fátima T. Pianist Music Small-Business (50 or fewer emp.) 11/13/2017 "Great experience!" 4/5 What do you like best about Joomag? The support team is very helpful. They are quick and very friendly, always trying to help in the better way Review collected by and hosted on G2.com. What do you dislike about Joomag? The platform doesnt have some things that I need, like affiliation possibility, etc. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? It is modern, they have great things for digital magazines Review collected by and hosted on G2.com. 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