--- title: Joomag Reviews meta\_title: 'Joomag Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 85 reviews by the users' company size, role or industry to find out how Joomag works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 85 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Marketing url: https://www.g2.com/categories/content-marketing --- ### Joomag Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Joomag, complimenting its intuitive interface and responsive customer support. [(4 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537598&qs=pros-and-cons#reviews) Users praise Joomag's **exceptional customer support** , emphasizing their responsiveness and personalized assistance whenever issues arise. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537996&qs=pros-and-cons#reviews) Users praise Joomag for its **ease of use and exceptional customer service** , enhancing their publishing experience significantly. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537723&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and **exceptional customer service** of Joomag, enhancing their publishing experience. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537828&qs=pros-and-cons#reviews) Users find Joomag's interface to be **intuitive** , enhancing their experience with its user-friendly design and support. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537479&qs=pros-and-cons#reviews) Users find Joomag to be **fairly expensive** , although some believe it is worth the investment. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537767&qs=pros-and-cons#reviews) Users express concerns about **cost issues** , citing unexpected charges and poor customer service as major frustrations. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537959&qs=pros-and-cons#reviews) Users report issues with **premature charges** and poor customer service, leading to dissatisfaction with Joomag. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952985&qs=pros-and-cons#reviews) Users report **poor customer support** , facing billing issues and unresponsive service when seeking assistance or refunds. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952979&qs=pros-and-cons#reviews) Users report **poor support services** with Joomag, facing unresponsive customer care and issues with billing practices. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952978&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Joomag ##### 1. Ease of Use Users appreciate the **ease of use** of Joomag, complimenting its intuitive interface and responsive customer support. [ See 4 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537598&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, with great customer support" What do you like about Joomag? We've used Joomag for a decade to product 1-2 digital magazines each month and it's been a wonderful experience. The software itself only took a few d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ##### 2. Customer Support Users praise Joomag's **exceptional customer support** , emphasizing their responsiveness and personalized assistance whenever issues arise. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537996&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag User Experience and Customer Service is amazing" What do you like about Joomag? Joomag is user-friendly and customer support is always very prompt to respond. My last check-in with our account rep Brian was above and beyond. He re ##### 3. Useful Users praise Joomag for its **ease of use and exceptional customer service** , enhancing their publishing experience significantly. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537723&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, with great customer support" What do you like about Joomag? We've used Joomag for a decade to product 1-2 digital magazines each month and it's been a wonderful experience. The software itself only took a few d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ##### 4. Features Users appreciate the **ease of use** and **exceptional customer service** of Joomag, enhancing their publishing experience. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537828&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best Digital Edition software & more" What do you like about Joomag? I love the digital edition aspect & the CRM analytics ##### 5. Intuitive Users find Joomag's interface to be **intuitive** , enhancing their experience with its user-friendly design and support. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537479&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag User Experience and Customer Service is amazing" What do you like about Joomag? Joomag is user-friendly and customer support is always very prompt to respond. My last check-in with our account rep Brian was above and beyond. He re ### 5 Cons or Disadvantages of Joomag ##### 1. Expensive Users find Joomag to be **fairly expensive** , although some believe it is worth the investment. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537767&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you dislike about Joomag? There's a lot to love and I haven't discovered anything I dislike. The price of an enterprise program is a bit steeper than I would like, but every so ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 2. Cost Issues Users express concerns about **cost issues** , citing unexpected charges and poor customer service as major frustrations. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537959&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best Digital Edition software & more" What do you dislike about Joomag? Joomag is fairly expensive but worth the investment ##### 3. Payment Required Users report issues with **premature charges** and poor customer service, leading to dissatisfaction with Joomag. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952985&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 4. Poor Customer Support Users report **poor customer support** , facing billing issues and unresponsive service when seeking assistance or refunds. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952979&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 5. Poor Support Services Users report **poor support services** with Joomag, facing unresponsive customer care and issues with billing practices. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952978&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ## Top-Rated Alternatives [ ![Foleon](https://images.g2crowd.com/uploads/product/hd_favicon/1550848512/foleon.svg "Foleon") Foleon 4.7/5(184) ](https://www.g2.com/products/foleon/reviews) [ ![Issuu](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c3a4df3b434c2b19b626219c2a0ecf56/issuu.jpg "Issuu") Issuu 4.7/5(111) ](https://www.g2.com/products/issuu/reviews) [ ![FlippingBook](https://images.g2crowd.com/uploads/product/hd_favicon/8d20c80d50d4ded200d688141a929abd/flippingbook.svg "FlippingBook") FlippingBook 4.7/5(298) ](https://www.g2.com/products/flippingbook/reviews) [ View All Alternatives ](https://www.g2.com/products/joomag/competitors/alternatives) ![Verified User in Photography](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Photography") UP Verified User in Photography Small-Business (50 or fewer emp.) 9/25/2019 "Excellent Digital Global Distribution " 5/5 What do you like best about Joomag? Joomag is fantastic for any publisher looking for a global digital reach of their publication while staying on brand. Review collected by and hosted on G2.com. What do you dislike about Joomag? I dislike not being able to track customers email for print versions of the magazine. If you are looking to do this you would need your own print and distribution solution. Joomag's strength is the digital distribution. Review collected by and hosted on G2.com. Recommendations to others considering Joomag: Do it! Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? We were able to solve global distribution of our publication and offer a valuable high quality product and branding. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Mid-Market (51-1000 emp.) 9/24/2019 "Our company has used Joomag for over 5 year for an in-house magazine publication." 3.5/5 What do you like best about Joomag? I like the fact that all of our editing team has access to edit our publications. I also appreciate the fact that our past publications are kept on the website. The customer service is already really good with helping me figure out technical issues. Review collected by and hosted on G2.com. What do you dislike about Joomag? I would like to have more flexibility with editing of photographs and enhancing them. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? We have used Joomag for an inhouse publication which I believe looks professional. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GH Gladys H. Mid-Market (51-1000 emp.) 8/14/2018 "Online Magazines" 4.5/5 What do you like best about Joomag? I lot how easy it is to motivated around in and love the constant way joomag customer service help me promptly if I run into error. I put magazine online for our customers and link them for easy accessibility Review collected by and hosted on G2.com. What do you dislike about Joomag? I am in the first 3 years of learning joomag so far is very easy to learn. The only thing I dislike is the length of time some magazines take to upload. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Making customers have a happy online experience Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite KE Karie E. Small-Business (50 or fewer emp.) 3/16/2018 "The best platform for your dollar" 5/5 What do you like best about Joomag? Joomag is user friendly and allows the user to create each publication and page from the ground up, use PDF's or a combination of PDF's and creativity. It's managable, pages are maneuverable and all of my clients and readers love it. Review collected by and hosted on G2.com. What do you dislike about Joomag? Printing costs are astronomical. I would love to see that changed. as it is, I need to download each 2 page spread to PDF format to take a to a printer to create a magazine and something is lost when I do that. Not all of the pages are complete. Joomap price per piece, over $30. Local printer per piece about $4. I need oer 200 copies and cannot print through joomag. Review collected by and hosted on G2.com. Recommendations to others considering Joomag: The print to PDF feature has a flaw but they are making improvements all of the time. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? The ability to toss away the PDF's lightens the load and the smart phone platform is invaluable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/15/2018 "Perplexed" 3.5/5 What do you like best about Joomag? responsive mobile user friendly, easy back-end interface, reliable. Review collected by and hosted on G2.com. What do you dislike about Joomag? Very disappointed that you no longer offer month to month billing options.. for a small business your annual fees are now too much to pay in a lump sum. We've been using Joomag since 2014 and had to take a brief 6 month hiatus only to find when we returned we could not return at the same service level. Additionally, the limits on access to subscriber lists has always been a negative.... the publishers are the ones driving the traffic to your site and should have access to their entire list at ALL times... subscribers are putting their trust in the publisher not Joomag. Lastly, the ala-carte policy on storage and domain connecting.... as web developers we know that it costs you NOTHING to have a domain pointed to your server so $9.99 a month is well a bit exhorbinate. Review collected by and hosted on G2.com. Recommendations to others considering Joomag: utilize your storage efficiently Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? We aren't using the service to solve any problems... benefits... it's easier to use than InDesign Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MC Michael C. President Small-Business (50 or fewer emp.) 12/28/2017 "Joomag's platform is powerful yet easy to use" 5/5 What do you like best about Joomag? I like that Joomag provides me with all the tools I need to publish a high-quality digital edition of my printed magazine, and do it quickly. Their user interface is modern, clean, and easy to use, and after careful research I found that Joomag provides the experience I want for our readers. Their recent introduction of an HTML5 desktop viewer is another feature I value, and it shows the company is working to make its platform even better. Review collected by and hosted on G2.com. What do you dislike about Joomag? The pricing for additional storage, connecting external domains, etc can get to be a little high when you have a large quantity of magazines to publish. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Joomag allows our readers to access a user-friendly digital edition of our magazine, which especially stands out as the market leader on mobile platforms. That translates into increased exposure for our advertisers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LB Len B. Mid-Market (51-1000 emp.) 3/29/2018 "Joomag is excellent ... and gets better and better" 5/5 What do you like best about Joomag? I have been using Joomag to publish our monthly on-line magazine for six years now and over that period the 'Joomag experience' continues to get better and better. It has always been easy to use, but the new interface is even better than before. I have never experienced any problems with Joomag but when I first started using it I well recall asking a question and getting a speedy and helpful response. So congratulations Joomag on offering and excellent product and excellent service .... keep up the good work! Review collected by and hosted on G2.com. What do you dislike about Joomag? There is nothing I dislike - Joomag meets all my expectations. Review collected by and hosted on G2.com. Recommendations to others considering Joomag: I find Joomag to be fast, efficient and reliable Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? We publish a monthly on-line magazine and Joomag offers the perfect solution to making it available on our website. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brooklyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooklyn S.") BS Brooklyn S. Talent Management Business Partner Maritime Mid-Market (51-1000 emp.) 11/16/2017 "Sleek and Simple Design for the non-Designer" 5/5 What do you like best about Joomag? The sleek, modern look of the magazine with the page sounds brings printed publications into the digital age without losing anything. I love that the design tools provide templates to help get me started on my projects and that there are tutorial videos at my finger tips to learn quickly when I need to find something new. Review collected by and hosted on G2.com. What do you dislike about Joomag? I have a problem exporting my magazines to pdf every time. It either doesn't work at all or takes a long time. Additionally, I love the Getty images and istock photo access , but those databases also take a long time to load and can crash my whole project at times. I wish the photo cropping tools were more dynamic so I could crop to different shapes or have overlays to help change the look of the image from being rectangular all the time. Review collected by and hosted on G2.com. Recommendations to others considering Joomag: This program is great if you have a vision in your head but don't have the time to get new design software knowledge before implementing your communications. Joomag puts it all right there at your fingertips. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Accessibility to relevant content for remote employees, modernizing boring HR forms and information by giving it a facelift with design. We love the ability to collaborate on a document as a team with tools and ideas we never considered before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TT Tio T. Project Manager / WebDesigner Internet Small-Business (50 or fewer emp.) 11/13/2017 "Great customer support" 4/5 What do you like best about Joomag? I've been using Joomag for the past 3-4 years and I always felt like that the people there are my friends due to their fast, friendly, and useful customer support. Their service (Online Magazine) is very good and where it lacks something they are usually aware of and trying to improve. I provided them with a lot of feedback over the years and they implemented some of it already in their service. Therefore, what I like the best is their customer support - in all honesty, I never encountered any customer support better than this one. Review collected by and hosted on G2.com. What do you dislike about Joomag? There are some features that I would really need from their service and they are aware of these because I told them several times - I hope they will implement them soon. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? We create free educational books using their service and because their service is super easy to use and straightforward and have a great customer support, then it makes our job much easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Heather S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather S.") HS Heather S. Membership Director Events Services Mid-Market (51-1000 emp.) 3/5/2018 "User Friendly Online for all ages!!" 4.5/5 What do you like best about Joomag? This program is easy for me to use and then even easier for the reader to use. Review collected by and hosted on G2.com. What do you dislike about Joomag? They are always updating, but still would like to have a spell check option. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? The readers that I publish too are very diverse in age; from early 20's to their 90's. So having the option to have it printed is a huge plus for those in the older generation. And I have saved on the paper cost for those 20 somethings that would have never picked up the hard copy. Review collected by and hosted on G2.com. 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