--- title: Joomag Reviews meta\_title: 'Joomag Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 85 reviews by the users' company size, role or industry to find out how Joomag works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 85 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Marketing url: https://www.g2.com/categories/content-marketing --- ### Joomag Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Joomag, complimenting its intuitive interface and responsive customer support. [(4 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537598&qs=pros-and-cons#reviews) Users praise Joomag's **exceptional customer support** , emphasizing their responsiveness and personalized assistance whenever issues arise. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537996&qs=pros-and-cons#reviews) Users praise Joomag for its **ease of use and exceptional customer service** , enhancing their publishing experience significantly. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537723&qs=pros-and-cons#reviews) Users appreciate the **ease of use** and **exceptional customer service** of Joomag, enhancing their publishing experience. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537828&qs=pros-and-cons#reviews) Users find Joomag's interface to be **intuitive** , enhancing their experience with its user-friendly design and support. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537479&qs=pros-and-cons#reviews) Users find Joomag to be **fairly expensive** , although some believe it is worth the investment. [(3 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537767&qs=pros-and-cons#reviews) Users express concerns about **cost issues** , citing unexpected charges and poor customer service as major frustrations. [(2 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537959&qs=pros-and-cons#reviews) Users report issues with **premature charges** and poor customer service, leading to dissatisfaction with Joomag. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952985&qs=pros-and-cons#reviews) Users report **poor customer support** , facing billing issues and unresponsive service when seeking assistance or refunds. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952979&qs=pros-and-cons#reviews) Users report **poor support services** with Joomag, facing unresponsive customer care and issues with billing practices. [(1 mentions)](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952978&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Joomag ##### 1. Ease of Use Users appreciate the **ease of use** of Joomag, complimenting its intuitive interface and responsive customer support. [ See 4 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537598&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, with great customer support" What do you like about Joomag? We've used Joomag for a decade to product 1-2 digital magazines each month and it's been a wonderful experience. The software itself only took a few d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ##### 2. Customer Support Users praise Joomag's **exceptional customer support** , emphasizing their responsiveness and personalized assistance whenever issues arise. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537996&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag User Experience and Customer Service is amazing" What do you like about Joomag? Joomag is user-friendly and customer support is always very prompt to respond. My last check-in with our account rep Brian was above and beyond. He re ##### 3. Useful Users praise Joomag for its **ease of use and exceptional customer service** , enhancing their publishing experience significantly. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537723&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, with great customer support" What do you like about Joomag? We've used Joomag for a decade to product 1-2 digital magazines each month and it's been a wonderful experience. The software itself only took a few d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ##### 4. Features Users appreciate the **ease of use** and **exceptional customer service** of Joomag, enhancing their publishing experience. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537828&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best Digital Edition software & more" What do you like about Joomag? I love the digital edition aspect & the CRM analytics ##### 5. Intuitive Users find Joomag's interface to be **intuitive** , enhancing their experience with its user-friendly design and support. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537479&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you like about Joomag? We produce several monthly publications and have been using Joomag exclusively since 2019. We are very happy with the ease of use and mostly-intutive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag User Experience and Customer Service is amazing" What do you like about Joomag? Joomag is user-friendly and customer support is always very prompt to respond. My last check-in with our account rep Brian was above and beyond. He re ### 5 Cons or Disadvantages of Joomag ##### 1. Expensive Users find Joomag to be **fairly expensive** , although some believe it is worth the investment. [ See 3 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537767&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Joomag is great but its tech support is especially exceptional" What do you dislike about Joomag? There's a lot to love and I haven't discovered anything I dislike. The price of an enterprise program is a bit steeper than I would like, but every so ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 2. Cost Issues Users express concerns about **cost issues** , citing unexpected charges and poor customer service as major frustrations. [ See 2 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1537959&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Best Digital Edition software & more" What do you dislike about Joomag? Joomag is fairly expensive but worth the investment ##### 3. Payment Required Users report issues with **premature charges** and poor customer service, leading to dissatisfaction with Joomag. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952985&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 4. Poor Customer Support Users report **poor customer support** , facing billing issues and unresponsive service when seeking assistance or refunds. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952979&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ##### 5. Poor Support Services Users report **poor support services** with Joomag, facing unresponsive customer care and issues with billing practices. [ See 1 mentions ](https://www.g2.com/products/joomag/reviews?filters%5Bsentiment_snippet%5D=1952978&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "They billed me early then refuse to provide a refund - and won't answer the phone." What do you dislike about Joomag? We are discontinuing our online publication and were intending to cancel before it was up for renewal on Nov. 30. They charged us 6 days earlier, doub ## Top-Rated Alternatives [ ![Foleon](https://images.g2crowd.com/uploads/product/hd_favicon/1550848512/foleon.svg "Foleon") Foleon 4.7/5(184) ](https://www.g2.com/products/foleon/reviews) [ ![Issuu](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c3a4df3b434c2b19b626219c2a0ecf56/issuu.jpg "Issuu") Issuu 4.7/5(111) ](https://www.g2.com/products/issuu/reviews) [ ![FlippingBook](https://images.g2crowd.com/uploads/product/hd_favicon/8d20c80d50d4ded200d688141a929abd/flippingbook.svg "FlippingBook") FlippingBook 4.7/5(298) ](https://www.g2.com/products/flippingbook/reviews) [ View All Alternatives ](https://www.g2.com/products/joomag/competitors/alternatives) ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Verified User in Online Media Small-Business (50 or fewer emp.) 10/25/2023 "Review" 4.5/5 What do you like best about Joomag? The ease of use. The customer support is quick to reply. Review collected by and hosted on G2.com. What do you dislike about Joomag? Nothing. I can't think of something to dislike Joomag. It has all the features that a publisher needs. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? It helps in the backend of publishing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/20/2023 "Ticked all the boxes we wanted to tick" 5/5 What do you like best about Joomag? What I like the most is the interactive features. It has taken our publications to a complete different level while leveraging the data and analytics. Review collected by and hosted on G2.com. What do you dislike about Joomag? To fully leverage all of the capabilities you need the highest of the plans the offer, and the price could be more competitive. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Tracking how our marketing materials are being used and what content is of most interest to our readers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brandon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon M.") BM Brandon M. Director of Strategic Growth Small-Business (50 or fewer emp.) 11/14/2022 "Easy to use Program with great features." 4.5/5 What do you like best about Joomag? I like the ability to quickly upload our physical prints into digital. The onboarding process has been helpful, and Joomag is always there to help with any questions or concerns. Review collected by and hosted on G2.com. What do you dislike about Joomag? I think the name of the brand should be considered to be changed. Some loading times on embedded publications or forms within publications can slow down load times. I've refreshed the tab when this happens, and it gets fixed. Also, I wouldn't say I liked how the app portion of the services was advertised on the website as part of the package, but it is an additional cost. For such a significant investment in the platform, it feels like specific clients should be given an app access to support their growth efforts. If this app truly gives a better experience, why would Joomag not want to work with its top customers to provide the best opportunity for success? Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Cost of print and postage, ability to track top performing content, develop non-member subscription model, give membership new on-the-go access with mobile optimized experiences. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 1/24/2023 "We're higher education so accessibility is high on our list and the PDF viewer is still not there." 4.5/5 What do you like best about Joomag? Joomag's PDF viewer is a great addition to our site and the ease of uploading our PDF publications is great. Our Communications team uses their digital marketing tool to disseminate information to staff and other patrons and so far they like it. I believe the ease of use of the digital tool is a plus along with the analytics that comes with it. Overall, it is a great product that suits our needs at the moment. Their pricing is very flexible and they worked with us for a price we could agree on. Their support is amazing and always engaged when we have questions. Review collected by and hosted on G2.com. What do you dislike about Joomag? As mentioned earlier, being an educational institution, accessibility is very important for us. Joomag knows this and I believe they are working on making their PDF viewer more accessible, i.e. being able to use a keyboard alone to navigate a PDF and it's contents. In the future if we find an affordable alternative that is 508 and WCAG compliant, we may have to check our options. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Their digital marketing tool is a great feature, as well as their PDF viewer among other things. We are now easily able to reach our audience when sharing information - via email. We are also able to display our publications in their PDF viewer which makes it easier to view/read our publications. Overall, joomag is a great tool to have. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 10/23/2023 "Joomag review" 3/5 What do you like best about Joomag? We utilised analitics, because we are issuing business magasine we wanted to see which pages are mostly read. Review collected by and hosted on G2.com. What do you dislike about Joomag? We had problems with clicking to next page where sometimes it would crash, eventualy it was fixed. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? It help us publish our business magazine and provide us with library to upload our issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JS Jenni S. Marketing Manager Small-Business (50 or fewer emp.) 10/31/2022 "Great platform with many options to increase engagement with your publications" 4/5 What do you like best about Joomag? We love the ease of use; our team members were able to produce to high quality publications with little training. Review collected by and hosted on G2.com. What do you dislike about Joomag? Would love to see more custom program options, as our team does not utilize the platform's CRM because we have our own. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? The team has provided options for many of my requests and is always responsive and helpful when needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PR Paul R. Editor Small-Business (50 or fewer emp.) 10/25/2022 "Excellent product & Service" 5/5 What do you like best about Joomag? Customer service is incredible. They respond almost instantly and willing to help out readers if there is an issue. Review collected by and hosted on G2.com. What do you dislike about Joomag? At first I would have said the new mobile additon, HOWEVER since using it I have to say it's incredible. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? Any problem but mostly it has to do with readers not realising they need to set a password in order to continue subscribing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 3/29/2022 "Great. Until we had to cancel the SERVICE in Q1...no refund for a full year's subscription." 0/5 What do you like best about Joomag? Service, until we had to close the account. Until the end, they were very accommodating and responsive.Over the 5 or 6 years we used the service. Even creating custom solutions, in fact, ask them for custom solutions, ask them for many, many custom solutions that take hours for them to come up with solutions for. Drain their resource team dry. Review collected by and hosted on G2.com. What do you dislike about Joomag? Up until I had to close the account I loved Joomag. But when clients asked us to move their publications to another service, having Joomag became a luxury that we could noit afford anymore. This was early in the year, and when we asked for a refund, less than 90 days into the new year, it was refused. That is over $700 that we will not be able to recover. Would you recommend a company that refused to provide a refund in those circumstances? This inflexibility is terrible policy in what is a very competitive segment and where there are many, many free options. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? It was a great service until I had to close the account in Q1. They helped build a custom publications page which worked like a library for us. It took a long time to work out. You should ask them for this. That way they will do the work without charging you anything for it. So when they screw you in the end for not even giving you a partial refund on a nearly $1000 annual subscription you will maybe feel one small iota of relief in knowing that they used up some of that expense in building a custom solution. THe only problem they cannot solve is what good customer service looks like. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 11/24/2017 "Joomag is a great digital platform " 4/5 What do you like best about Joomag? I love the ease of use and the potential reach of the platform. Review collected by and hosted on G2.com. What do you dislike about Joomag? I wish there was a larger subscription allowance. Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? I was able to greatly reduce my overhead substantially. Review collected by and hosted on G2.com. Show More 10/23/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana P.") AP Ana P. Gerente de recursos humanos Mid-Market (51-1000 emp.) 12/9/2019 "Joomag helps you show high quality products." 4.5/5 What do you like best about Joomag? Online magazines are the most sold in the business market. This program has been a great help to show all our products in a new and unique way. We are really satisfied with the results obtained since the day we started working with Joomag. What I like most is the edition because of how fast you can do it, it offers you many unique work tools and it really makes what you bring to the market can have a positive impact on customers, I am impressed by the speed and ease of use. We notice the difference when we load our catalogs and magazines, since we decided to use it we noticed the difference in sales and it has increased significantly and that gives a lot of confidence to the consumer Review collected by and hosted on G2.com. What do you dislike about Joomag? This program has been excellent in all its aspects and very easy to use what can have a point against it is the price. It is quite high compared to other programs. but we are satisfied with the results so we think it is worth investing in Joomag Review collected by and hosted on G2.com. Recommendations to others considering Joomag: specialized for spectacular editions a very complete and useful program for your magazines and catalogs has an incredible interface highly recommended this program Review collected by and hosted on G2.com. What problems is Joomag solving and how is that benefiting you? The income of the company the way customers see us is important for the company Joomag has not helped in all that. It has allowed us to reach high levels in technology and our entire work environment is increasingly reaching goals Review collected by and hosted on G2.com. 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