The simplicity of use, yet the complex and long-range ability to due everything in one software for our kitchen operations is incredibley appealing and helpful! Review collected by and hosted on G2.com.

The design can be better. I know it will get better too :)

When it comes to using all-in-one software, design is critical, especially for kitchen staff that is quite busy. The more simple, the better Review collected by and hosted on G2.com.

The representatives take the time to help you understand the program and teach you to use Jolt effectively for the business. I have been fortunate enough to have a WONDERFUL rep help me over the last few weeks. Review collected by and hosted on G2.com.

Without Kristen, I would have been LOST and overwhelmed. Many features can be easily overlooked, and multiple steps must be learned. Having a good representative makes all the difference. Review collected by and hosted on G2.com.

Many things, what i like the most is how easy it is to use, any employee of any level can learn the back end, how to use it and view reporting Review collected by and hosted on G2.com.

The support team wasnt great for a while, it was hard to reach anyone, but it has gotten better in the last 5 months Review collected by and hosted on G2.com.

The Checklist & accountability & Scheduling Review collected by and hosted on G2.com.

Maybe just not being able to log in faster Review collected by and hosted on G2.com.

My favorite thing about Jolt thus far is how easy it is to use and the incredible customer service department. My rep is always ready to help us out with any software issue! Review collected by and hosted on G2.com.

It could be more customizable for specific tasks, but otherwise, there aren't many improvements that are honestly needed. It's a program so sometimes things happen, yet the service department is always ready to assist. Review collected by and hosted on G2.com.

uptime. The system has been reliably and we haven't experienced down time. Review collected by and hosted on G2.com.

Customer service used to be excellent, now it's been 3 weeks to reach an account manager and still no one calls back despite three emails and two phone calls messages. Review collected by and hosted on G2.com.

This company will not call you back. they have no customer service Review collected by and hosted on G2.com.

This company will not call you back. They have no customer service. They hook you in with a free trial and then make it impossible to cancel. Any company that does not have a way to cancel online and then does not call you back to cancel is not ethical. Stay away! Review collected by and hosted on G2.com.

Jolt was not helpful to my business. Would not use. Review collected by and hosted on G2.com.

Only tech support is via email or phone. No onsite visits in NZ. Only suitable for the USA Review collected by and hosted on G2.com.

Jolt lists keep everyone in check and and allow our team to be held accountable and to a higher standard. Review collected by and hosted on G2.com.

Getting used to the new app is probably the thing we most dislike. Our team isn't a fan of change when it comes to that, but I know they'll get used to it. We can automatically tell there is a bit of a lag when you click on the new app and try to print something. But other than that, we love Jolt. Review collected by and hosted on G2.com.

I like the edit features on the website, makes it easy to customize lists.

Reminding managers to do lists has been very helpful as well, the due date function is very useful for me. Review collected by and hosted on G2.com.

When you are off the app for days, it takes a long time to sync back up.

Recently the slider bar has gone away for showing "swept items", I wish we could get that back. It made it easier for me to follow up on shift for those getting specific things on list done correctly. Review collected by and hosted on G2.com.