I appreciate that they’re continuously making updates and refinements to the platform. It’s very easy for non-technical users to navigate, and it also offers a lot of helpful resources. Review collected by and hosted on G2.com.

Restricted/limited customization. I’m not able to delete anything (products/services, task/note types, workflows, fields, etc.), which makes it hard to keep things clean and organized. There’s also no option to bulk edit or import anything other than contacts. Template customization is very limited, workflow customization is also very limited, and the dashboards/views feel quite restricted. On top of that, it doesn’t integrate with as many platforms as other CRMs. Support is spotty at best. Review collected by and hosted on G2.com.

I find that JobNimbus makes estimating quick, easy, and consistent. It keeps me organized and on track with my scheduling. Scheduling and ordering material is a breeze, and creating work orders based on my estimates is seamless. I can send these orders straight to my team with all the necessary pricing and details, which saves me time. Creating a material order only takes 2 minutes, freeing me up to be more in the field with customers or training my team. The initial setup of JobNimbus was also a breeze. Review collected by and hosted on G2.com.

I enjoy everything about Job Nimbus; it makes my life as a business owner much easier. Review collected by and hosted on G2.com.

I like the boards feature, where we can see all of out projects and clients and where they are in the process. Also love the new look of the jobs and the incorporation of sumo quote into estimating. The new estimates are very fast to use and can wirte them up on site and present to the clients.

Jobnimbus payments is also super easy and people are able to pat us very easily.

We have integrated with sumo quote ad realworks and it has been seamless and quick.

With all the features you get, I would say the price we pay is very good and well worth it.

Whenever a issue comes up or we have questions the ai chat bot is super helpful and we also able to reach the support staff very quickly if a larger question comes up. Review collected by and hosted on G2.com.

Couple of things I would like to see is

-allow customers to set up automated payments

-wish there was 2 different calendars to use, one for production and another for estimates and appointments Review collected by and hosted on G2.com.

I love the customer service we receive with JobNimbus. I also really appreciate how easy the program is to use, which makes it simple to navigate and work with day to day. Review collected by and hosted on G2.com.

I wish customer service coverage were available across all time zones. They’re really good at fixing issues, but having more people available to help around the clock would make this an even bigger benefit. I also wish we could customize the forms more than we’re able to at this point. Review collected by and hosted on G2.com.

the notes and communication tracking. I used to rely on sticky notes and reminders, but JobNimbus keeps everything attached to the job, so nothing gets lost or forgotten. It has saved me a lot of time. Review collected by and hosted on G2.com.

sometimes is lags and drop downs interfere with other drop downs at times, but this is all something I can work around. Invoices sometimes change fields Ex: Roof may change to Gutter or something different after invoice is created, but we usually notice and fix this. Review collected by and hosted on G2.com.

It’s easy to use, especially with the categories I can create. It runs very smoothly. The integration part is also easy to use and compatible with a lot of other programs we use, like QuickBooks, just to name one. Adding new clients during onboarding is very straightforward. The troubleshooting chat with AI is very helpful, and what we pay for all the services mentioned is well worth it. Review collected by and hosted on G2.com.

I have no complaints at all . I love it! Review collected by and hosted on G2.com.

Very user-friendly and cost-effective. The training portal makes it easy to access questions, and the AI chat feature answers most of my questions within minutes. Review collected by and hosted on G2.com.

Very few things. I wish it was easier to delete photos in bulk, especially if someone accidentally uploads stuff into the wrong file. Review collected by and hosted on G2.com.

They constantly update the platform. More often than not, the updates make the platform more user friendly. They also seek feedback from customers about how to improve the platform. Additionally, I have submitted recommendations for fixes or improvements and have seen those items fixed/addressed very quickly. Review collected by and hosted on G2.com.

It can lag / load slowly occasionally. Also, there are some pages that do not update after actions are performed and require a refresh or leaving the page and returning to it for it to update. Review collected by and hosted on G2.com.

I like how JobNimbus serves as one location where we have all information relevant to all of our projects and our leads. It's pretty user-friendly and easy to use for the most part. We use the doc job boards a lot and make use of internal notes, which are valuable tools for our home services business. Review collected by and hosted on G2.com.

The engage feature for text messaging purposes does not have a great system for notifying you when new messages come in. It's also hard to track subcontractor payments for work orders in a systematized way. It's hard to rely on some of the reporting features for sales metrics and reporting and close ratios. Review collected by and hosted on G2.com.

Crews can upload photos, notes, and updates instantly from the field. No more chasing people for documentation Review collected by and hosted on G2.com.

Automations are powerful but can misfire or double-trigger if statuses, tasks, or contact/job links aren’t structured cleanly. One small setup mistake can ripple through your whole workflow. Review collected by and hosted on G2.com.