It truly feels consumer-based. It runs my production and supports my employees with little to no hiccups. They actually listen and adjust my account to fit my business. Review collected by and hosted on G2.com.
I haven't had one. No complaints from me Review collected by and hosted on G2.com.
Its a one stop shop CRM. I can manage the customer lifecycle from one platform Review collected by and hosted on G2.com.
Barriers to billing when client is recurring and the job is marked as completed on mobile app but does not allow individual billing for that customer it tries to cancel all visits and on the desktop you have yo uncomplete the job. This is double handling. Review collected by and hosted on G2.com.
Intuitive and easy to use. Especially via Mobile Review collected by and hosted on G2.com.
There needs to be better functionality for service contracts Review collected by and hosted on G2.com.
Jobber has helped us organize our day to day schedule and operations so much, increasing our efficiency tenfold. We haven’t even scratched the surface of using all of the available features and we already have benefited so much. Their support is also top notch. Review collected by and hosted on G2.com.
There are a lot of features that we pay for but don’t necessarily utilize. Some of that is our choice, to be fair they always offer help setting new features up, but it’s almost more robust than what we need. Review collected by and hosted on G2.com.
I like the scheduling tool and CRM portion of the software. Review collected by and hosted on G2.com.
Linking between QuickBooks and Jobber can have some issues.
Estimating - I would like it to be segments where we could only show totals of items we are proposing without showing prices of single items.
Sample:
Front Landscape Installation - $860.00 (total)
- Clean Up
- 3 Shrubs
- 5 Compost
- Delivery
Back Landscape Installation - $970.00 (total)
- Clean Up
- 4 Trees
- 5 Compost
- Delivery
Grand Total 1,830
Service Area Measuring - We would love to be able to measure inside quotes and add our rates to overpopulate in the proposal. Measure square footage of the lawn and beds to be able to easily propose the lawn fertilization, bed fertilization, mulch etc.
Sample: https://organolawn.com/measure-your-lawn/
Budgeting - It would also be great if you could help companies create company budgets to understand how much to charge
Sample: https://granum.com/lmn/ Review collected by and hosted on G2.com.
Thank you for taking the time to share such detailed feedback. We’re glad to hear the scheduling and CRM tools are helping support your workflow and coordination across services, scheduling, and proposals.
We also really appreciate the thoughtful suggestions around estimating, measurement tools, budgeting, and QuickBooks syncing. Your examples on grouped proposal pricing, integrated property measurements for quoting, and budgeting guidance are incredibly helpful in understanding how landscaping and service businesses would like to further streamline their estimating and pricing workflows.
Feedback like this is extremely valuable, and I’ll make sure your comments are shared internally with our product team.
Thanks again for sharing your experience and ideas with us.
The organization of all the feature just makes using it easy. Review collected by and hosted on G2.com.
The calendar can look very confusing at times even with the week and day options. Review collected by and hosted on G2.com.
I find Jobber to be an exceptional app, especially suited for small to medium-sized home businesses seeking an all-in-one solution. The strength of its mobile app stands out, allowing my staff to stay organized by viewing their schedules, clocking in, following checklists, and completing tasks without needing to call the office. This feature truly enhances efficiency and communication. I also appreciate the smart automations Jobber offers, which significantly help in automating repetitive tasks and supporting online booking with automated appointment reminders. The client portal's capability to send 'on my way' texts creates a seamless client interaction experience. Additionally, Jobber's integration with QuickBooks Online and Xero is seamless, making it easy to manage job costing, time tracking, and expense tracking, with added built-in reports for monitoring revenue, outstanding invoices, and job profitability. This integration is critical for businesses to streamline estimating, scheduling, and invoicing efficiently. Moreover, their top-notch customer support is invaluable, ensuring any issues are handled promptly, which is crucial for smooth business operations. Review collected by and hosted on G2.com.
I find the cost and pricing structure of Jobber to be a downside, particularly as the business grows. Jobber doesn't offer a permanent free tier, and the paid plans start at a relatively high price point. Additionally, the pricing increases as you add more users and unlock essential features like automations. This can be quite limiting for business owners who are looking for more affordable or better-tiered solutions. Furthermore, the initial setup was somewhat involved, though I understand it has improved for new companies joining now. Review collected by and hosted on G2.com.
Hi Kim, Thank you for such a detailed and thoughtful review. We’re really glad to hear Jobber has helped streamline your operations and improve communication, scheduling, invoicing, and team coordination. It’s especially great to hear the mobile app, automations, client communication tools, and accounting integrations are helping your team stay efficient and organized in the field.
We also appreciate your candid feedback around pricing, scaling costs, and the setup experience. We understand how important affordability and flexible growth options are for small businesses, especially as teams expand and additional features become necessary. Feedback like this is incredibly valuable, and I’ll make sure your comments are shared internally with our team.
Thanks again for taking the time to share your experience with us.
Jobber is easy to use, and the scheduling is easy to understand. Color coating jobs make figuring out where my teams are very simple. Customer service is very responsive and extremely helpful. I use Jobber on the daily for both of my companies, it was so easy to implement and intergrate Jobber into our company. Review collected by and hosted on G2.com.
I would like it if you could customize the emails more in Jobber, by having a signature already added or being able to add attachments to pre-made emails. Review collected by and hosted on G2.com.
Hi Jennifer, Thank you for sharing your experience with Jobber. We’re so glad to hear the platform has been easy to implement across both of your companies and that scheduling, color coding, financing, and client communication tools are helping support your day-to-day operations. It’s also great to hear our support team has been responsive and helpful along the way.
We really appreciate your feedback around email customization as well. Additional flexibility for signatures, attachments, and templated communication is valuable insight, and I’ll make sure your comments are shared internally with our product team.
Thanks again for taking the time to share your feedback with us.
I really appreciate how Jobber allows me to seamlessly create new customers, schedule work, and invoice all in one platform, which greatly simplifies my operations. This integration is particularly useful as it reduces the time and effort needed to manage different aspects of my HVAC business. I also like that Jobber works well with QuickBooks, providing smooth financial management and accounting, which is essential for maintaining organized and accurate business operations. Furthermore, I find the initial setup of Jobber was quite easy, which made getting started with the software a hassle-free experience. Review collected by and hosted on G2.com.
I am frustrated that Jobber's marketing campaigns feature is lacking and that it does not allow linking the texting feature to our phone number. Additionally, customers often complain that emails get blocked by spam blockers frequently. Review collected by and hosted on G2.com.
Thank you for taking the time to share such detailed feedback. We’re really glad to hear Jobber has helped simplify scheduling, customer management, invoicing, and QuickBooks integration for your HVAC business. It’s great to know the setup process was smooth and that having everything connected in one platform is helping streamline your operations.
We also appreciate your candid feedback around marketing campaigns, texting functionality, and email deliverability. Insights like these are incredibly valuable, especially from businesses actively using Jobber to manage customer communication and growth. I’ll make sure your comments are shared internally with our product team.
Thanks again for sharing your experience with us.
I like how well Jobber is laid out and all its unique features. The app has a great layout and really keeps me organized. Review collected by and hosted on G2.com.
I would like to be able to turn off credit card payments for some jobs as some businesses still work with checks. In QuickBooks, you can turn this feature off when needed. This would be a huge improvement. It was hard to understand what was going on in the background with all the automation. Review collected by and hosted on G2.com.