Verified User in Retail
CR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Jobber Streamlined Our Estimates, Scheduling, and Invoicing in One Place"
5/5
What do you like best about Jobber?

Using Jobber has dramatically improved how quickly we handle estimates, scheduling, and invoicing.

As a window treatment company, we manage consultations, measurements, product orders, and installations — often all happening at different stages for multiple customers. Jobber allows us to:

Create and send professional estimates quickly

Convert approved estimates into scheduled jobs instantly

Schedule consultations and installations without back-and-forth confusion

Send invoices immediately after installation

Collect deposits and final payments online

What used to require multiple systems and manual tracking is now handled in one place. We spend less time on admin work and more time serving customers. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

It would be fantastic if there were an option to clone a specific product or service when entering a quote. Review collected by and hosted on G2.com.

SM
Seth M.
"Professional Edge with Room for Improvement"
5/5
What do you like best about Jobber?

I really like Jobber because it makes me look professional, allowing me to send very professional-looking quotes and invoices. It helps me stay organized, which is crucial for my handyman/contractor business. Another feature I love is how it lets my clients approve quotes and pay deposits without needing help from me. Jobber also makes me more efficient, as I can send out quotes and invoices much faster. Lastly, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I tried to have the software clock in and clock out for me as soon as I arrived at my projects to better track my time, but that feature has never worked for me. And the cost analysis isn't very user-friendly and seems pointless. I have yet to see how it could have helped me track things. It would be nice if the clock in/clock out feature didn't need me to open the app and could use Google Maps to track my whereabouts. This function alone makes it harder to track things, which makes the cost analysis pointless even if I did input all my expenses in there. I don't know how to make inputting expenses easier and quicker, but that also takes a lot of time. I tried using Jobber with QuickBooks, but all that did was input all transactions twice and made doing my books much more difficult. Review collected by and hosted on G2.com.

AM
Austin M.
Small-Business (50 or fewer emp.)
"Efficient Invoicing and Superior Customer Service"
4.5/5
What do you like best about Jobber?

I really like how Jobber helps keep my day-to-day jobs organized with its organizational capabilities. It allows me to keep track of jobs and provides daily reminders about what needs to be completed. Once I finish a job, I can simply check it off, and everything is saved. This feature significantly saves time at the end of the month when it's time to invoice because I can just click a few buttons to send out all the invoices at once. The customer service is also amazing, with great communication whether through emails or phone. The onboarding agent, Cecilia, has been incredibly helpful through the process of getting everything set up before my busy season. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I'm new to Jobber, so it's just learning the software. I wish a couple more options were available instead of having to kinda keep upselling. And have to buy certain options, wish some of those options were packaged with them. But, again, I understand business, and you guys gotta make money as well. I do wish a few more items were added with the subscriptions. Review collected by and hosted on G2.com.

Corey C.
CC
Corey C.
"Intuitive, All-In-One Solution with Fantastic Support"
5/5
What do you like best about Jobber?

Jobber is easy to use and implement. Setup is straightforward, and the interface makes day-to-day operations straightforward for our team. We appreciate the ability to customize certain menu options, which we did not find in our other platform. It provides a centralized, real-time view of scheduling, team assignments, and job locations, which improves coordination and visibility. Route optimization is also helpful when adjustments are needed. We value that Jobber actively seeks customer feedback and iterates quickly. Their listening programs and responsiveness to requests make it clear they are invested in continuous improvement and customer success. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

While Jobber has improved significantly over the last two years, reporting still has gaps. Commission reporting, technician-specific tip reports, and clearer revenue breakdowns would add meaningful operational insight. Jobber AI is still early-stage. At this point, it is slower than competing most tasks manually, and it often takes longer to explain what is needed than to simply do it. My concern is not that AI exists, but development focus should not tilt too heavy in that direction before core reporting and financial visibility are strengthened. These would deliver more immediate value. Review collected by and hosted on G2.com.

Sean .
S
Sean .
"Streamlined Scheduling and Payment Collection"
5/5
What do you like best about Jobber?

I like the efficiency Jobber brings to my landscaping business. It saves me a lot of time with its wide array of tools, especially the scheduling features where I can drag and drop customers onto different days using the calendar. The invoicing and payment methods are great since I don't have to chase money; I can just collect it, and customers can store payment methods online. This reduces stress, as I can automatically bill customers without interrupting them. It allows me to offer new services seamlessly and saves me a ton of time overall. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I personally have issues and ultimately resorted to not using it and done the old fashioned way with plotting points. But, I have not been able to efficiently get the route optimization to work. Review collected by and hosted on G2.com.

Pawan R.
PR
Pawan R.
"Streamlined Operations, Excellent Customer Service"
5/5
What do you like best about Jobber?

What I love most about Jobber is the customer service and the ongoing improvement of the app. The improvements in scheduling, quoting, and follow-ups are just great. My favorite feature is the follow-ups & scheduling because it takes that task away from me, giving me more time to grow the business. It handles all the back-end tasks, follows up with clients, and overdue invoices, saving me from chasing clients. It lets me know everything in one page, like who paid and who hasn’t, which is the easiest thing for me while growing. I also love how easy the setup was; it was a breeze, just plug and play, and it's super user-friendly on both mobile and desktop. My employees love using it because of its ease, and the clients appreciate the automation. I always hear good feedback. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I think Jobber could improve its routing features. The GPS routing or making routes for my team is something that could be better since we do lawn care and visit over 10 properties a day. I usually have to pick and schedule routing on a different app, so better routing on Jobber would be nice. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Pawan, Thank you for such a thoughtful review. We’re so glad to hear Jobber has helped streamline scheduling, invoicing, follow-ups, and organization for your business while giving you more time to focus on growth. It’s especially great to hear both your employees and clients are enjoying the experience as well.

We also appreciate your feedback around routing and GPS optimization for lawn care businesses managing multiple properties each day. Insights like this are incredibly valuable, especially for teams coordinating high-volume route-based work, and I’ll make sure your comments are shared internally with our product team.

Thanks again for taking the time to share your experience with us.

Valerie A.
VA
Valerie A.
Owner
Small-Business (50 or fewer emp.)
"Convenient Customer Communication That Just Works"
5/5
What do you like best about Jobber?

The convenience and communication with our customers Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Charging processing fees, they take it out of our total instead of a separate transaction. Review collected by and hosted on G2.com.

Yamile O.
YO
Yamile O.
Owner
Small-Business (50 or fewer emp.)
"Jobber Solves My Team Management Problems"
5/5
What do you like best about Jobber?

Jobber has been a game-changer for YAD Cleaning Services! It has streamlined our scheduling, invoicing, and client management, saving us countless hours each week. With Jobber, we can easily keep track of recurring cleaning plans, communicate with clients efficiently, and ensure nothing falls through the cracks. It has truly helped us stay organized, grow our business, and provide a better experience for our clients. Highly recommend it to any cleaning service looking to simplify operations and improve customer satisfaction! Review collected by and hosted on G2.com.

What do you dislike about Jobber?

While Jobber helps with basic scheduling and client management, there are some limitations. Clients on recurring plans cannot leave tips for technicians. Reports are incomplete, and to gather all the information needed for taxes, multiple reports must be run. Additionally, not all phone support staff are bilingual, which can make communication challenging at times. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Yamile, Thank you for such a thoughtful and detailed review. We’re so glad to hear Jobber has helped streamline scheduling, invoicing, recurring plans, and client management for YAD Cleaning Services while supporting your team’s organization and growth.

It’s especially great to hear that the permissions structure has helped you better manage technician access and responsibilities. We know how important that is for keeping operations running smoothly and securely.

We also really appreciate your candid feedback around recurring plan tipping, reporting flexibility for tax preparation, and bilingual support availability. Insights like these are incredibly valuable, and I’ll make sure your comments are shared internally with our team.

Thanks again for taking the time to share your experience with us.

LR
Laura R.
Owner
Small-Business (50 or fewer emp.)
"Christmas lights business with Jobber"
5/5
What do you like best about Jobber?

We have been using Jobber for the past five years for our Christmas Light business, and it has consistently helped us organize our business. It keeps track of all our clients, leads, quotes, jobs, and invoices in one convenient place. Having detailed profiles for each client, along with their specific job histories, has been a lifesaver on more than one occasion. The ability to invoice our clients easily has really streamlined our operations. We have also set up templates and automated responses, which make communicating with our clients much simpler. This year, we even tried the campaign feature, and it was excellent. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The main suggestion I have is to offer the ability to switch between different email templates for various clients. This would make it easier to tailor communications to each client's needs. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Laura, Thank you for sharing such a thoughtful review and for trusting Jobber to support your Christmas light business over the past five years. We’re so glad to hear the platform has helped keep your leads, quotes, jobs, invoices, and customer communication organized while saving your team valuable office time.

It’s also great to hear that templates, automations, and campaigns have helped streamline your customer experience. We really appreciate your suggestion around having more flexibility with multiple email templates for different client types and communication scenarios. I’ll make sure that feedback is shared with our product team.

Thanks again for taking the time to share your experience with us.

Liz B.
LB
Liz B.
Office Boss
Small-Business (50 or fewer emp.)
"Effortless Organization and Streamlined Operations with Jobber"
4/5
What do you like best about Jobber?

What I like best about Jobber is how seamlessly it keeps our entire operation organized. From scheduling to invoicing to client communication, everything flows in one place. It saves our team time, reduces errors, and makes our customer experience feel polished and professional. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The recent change to the payment screen has made the workflow feel less intuitive than before. The previous layout was faster and easier to navigate during busy days, especially when processing multiple payments back-to-back. The new version requires more clicks and feels a bit less streamlined for office staff who rely on speed and simplicity. I’d love to see some of the former usability brought back or more customization options added. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Thank you for such a detailed and thoughtful review. We’re really glad to hear Jobber has helped centralize and streamline your operations while improving communication, consistency, and efficiency across your team. Hearing that it helps your business stay organized as you scale means a lot to us.

We also appreciate the candid feedback about the recent payment screen changes. We understand how important speed and simplicity are for office staff handling payments throughout the day, and feedback around additional clicks and workflow friction is incredibly valuable. I’ll make sure your comments around usability and customization options are shared with our product team.

Thanks again for taking the time to share your experience with us.