Kris R.
KR
Kris R.
Owner
Small-Business (50 or fewer emp.)
"Quick, Easy Invoicing and Payments with Great Team Management"
5/5
What do you like best about Jobber?

It’s quick and easy to send invoices and get paid, and it’s also been great for managing my team. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Sometimes I run into technical issues that slow things down when I’m trying to get something done. Review collected by and hosted on G2.com.

DL
Dan L.
Small-Business (50 or fewer emp.)
"Effortlessly Streamlined Workflow, Stellar Quoting System"
5/5
What do you like best about Jobber?

I use Jobber for a variety of things for my business. It helps me streamline my workflow and provides me with a dedicated schedule, making it easier to access client information about multiple properties and their units. One of my favorite features of Jobber is the quoting system, which allows me to have bundles within quotes, making it easy for clients to see what is offered for each job and select items that fit within their budget. This is a huge help in selling work to clients. My clients have mentioned how easy it is to pay their invoices via the online portal. I've also found Jobber's marketing suite very helpful in getting positive reviews for my business listing on Google. Additionally, the initial setup of Jobber was 100% seamless. It was plug and play, making it easy. I started my business with Jobber and I don’t see ever not using them Review collected by and hosted on G2.com.

What do you dislike about Jobber?

One thing that I think could be improved is working with more software companies that will allow them to integrate more seamlessly with Jobber. Review collected by and hosted on G2.com.

CG
Clifford G.
Owner head cook
Small-Business (50 or fewer emp.)
"Time-Saving Powerhouse with Exceptional Support"
5/5
What do you like best about Jobber?

I own and operate Odds & Ends Handyman Service, and Jobber has saved me a significant amount of time doing paperwork—about 40 hours a month. It not only saves time but also improves accuracy with calculations, invoicing, and payments. I also appreciate the digital notifications that Jobber sends to my customers, keeping them informed about their jobs. The client hub is another feature I find valuable, as it allows clients to log in and find answers to their questions themselves. The amount of time, and therefore money, it saves is what I like most. Furthermore, the support team is very helpful and knowledgeable about their product. Setting up was very easy; I was able to use it the same day I subscribed. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I'd like to see AI estimating installed inside the software. Having the ability to use a copilot for AI estimating, where I can take a picture and have the AI come up with applicable content, takeoffs, and materials pricing, would make Jobber the complete package. Review collected by and hosted on G2.com.

Regina B.
RB
Regina B.
Back Office Manager
Small-Business (50 or fewer emp.)
"One-Stop Shop with Helpful, Responsive Support"
4.5/5
What do you like best about Jobber?

It’s a one-stop shop for our business. I also appreciate that I can reach out to the team whenever I need help, and they’re always very helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

They recently changed the interface, and it’s a bit confusing since I’ve been using the old one for years. I’m still getting used to where everything is now. Review collected by and hosted on G2.com.

Megan J.
MJ
Megan J.
Office Manager
Small-Business (50 or fewer emp.)
"Simple, Affordable, and Integrates Seamlessly with ArcSite, QuickBooks, and Google"
5/5
What do you like best about Jobber?

I like the simplicity of jobber. It integrates with all of my other apps like arcsite, quickbooks, and google.The pricepoint was a big selling point for me it is cheaper than 90% of competitors. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The phone/tablet application is awful and very limited in scope of use. the schedule layout is difficult to move through. Review collected by and hosted on G2.com.

alexis c.
AC
alexis c.
Founder, CEO
Small-Business (50 or fewer emp.)
"Transformed Our Business Operations with Ease"
4.5/5
What do you like best about Jobber?

I love how Jobber has transformed the way I run my business by organizing everything in one place. It makes my business feel organized, professional, and under control, giving me peace of mind. My clients trust us more, and my team is clearer on expectations, allowing me to focus on growing the business instead of putting out fires. I appreciate the reminder texts, simple quote format, and how it seamlessly converts quotes to jobs, updates the calendar, and sends invoices directly to clients. The setup was extremely seamless, with great support from a mentor through Jobber, which was incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I would like an option to edit my invoices. It automatically prompts it I guess, the setting is automatically at net 15, and I would like it to be upon receipt. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Time-Saving Scheduling and Reminders, but Reporting Needs More"
3.5/5
What do you like best about Jobber?

Drag-and-drop calendar changes save me hours every week. I can assign tasks to crew members in just a couple of clicks, and being able to view schedules by team member, day, or week makes it much easier to balance workloads and avoid overbooking. Clients also appreciate the automated appointment reminders, which help cut down on no-shows and reduce last-minute confusion. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I’m not a fan of the fact that I can’t add a subtotal when creating an invoice. We have a specific invoicing process we need to follow, and not having that option makes it harder to stay consistent.

I also wish that when editing Jobs, there was an option to change the category to an event, task, request, etc. It would make organizing and updating work much more efficient. Review collected by and hosted on G2.com.

GS
Gabriel S.
Small-Business (50 or fewer emp.)
"Effortless CRM, Professional AI Assistance"
5/5
What do you like best about Jobber?

I use Jobber to send estimates, invoices, and collect payments, and I find it to be a great CRM. I love how easy it is to send an estimate and how the AI re-words it in a more professional manner. The vocabulary it uses is much better than what I come up with. Jobber keeps all my customers in one place and helps me manage my business. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Sometimes the routing feature can be confusing to use. Sometimes it does the opposite of what I was expecting. Like when I pick customers for the snow removal route, it will pick the ones I didn't pick. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Consistent Review Requests and Smooth Workflow with QuickBooks Integration"
4.5/5
What do you like best about Jobber?

It automatically asks clients for reviews, and I’ve had far more consistency than ever before. Last year, I received at least one review every single month, which never happened previously. I also like that it integrates with other software like QuickBooks. On top of that, I can send “on my way” texts, set reminders, and schedule jobs directly from an accepted estimate, which makes my workflow much smoother. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

No way to track my separate DBA's without getting a separate Jobber account. I have different divisions per se that have different DBA's. I need a way to have two different logins. I need it to still link to the same quickbooks main company. But public facing i need it to look like different. Like s residential side and commercial as an example. Cost is prohibitive when only a1 person shop. Makes it hard to justify but I see the value as I add employees. Just hard upfront. Review collected by and hosted on G2.com.

Brandon S.
BS
Brandon S.
Customer Success Enablement Manager
Mid-Market (51-1000 emp.)
"Customized Client Journey with Easy Setup"
5/5
What do you like best about Jobber?

I love Jobber's ability to communicate directly with customers at any part of the customer journey. It's great for scheduling initial requests, sending booking confirmations, and automating reminders. I enjoy being able to send quotes and manage requests for changes effectively. Texting, sending pictures, and getting customer feedback throughout the job are really helpful. Jobber's proactive communication, which is unusual in the home improvement business, really helps us stand out. I also appreciate how it handles communication at the invoice and payment stages. The initial setup was incredibly easy, and I appreciated having ninety days with an implementation specialist, which was extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The one thing that needs the most improvement in Jobber are their reporting features and options. There's no ability to do custom reports, and although they have a lot of out-of-the-box reports, most of the time I find that the data and insights I need aren't covered in any of those. Review collected by and hosted on G2.com.