I like that with Joan, we can reserve through the app, which is really easy. I just open the app and make reservations with one click. It's especially convenient for those times when I forget to reserve because I can do it quickly. Also, the initial setup was smooth after meeting with the representative. Review collected by and hosted on G2.com.

I don't like that it's difficult to set up recurring meetings, like adding a weekly meeting to the system. Review collected by and hosted on G2.com.

I like Joan's UI/UX and workflow. It's fairly simple and intuitive, so we rarely have to explain how to use it. It's valuable because it's a space management system that doesn't require us to spend time teaching others to use it or troubleshooting problems. Review collected by and hosted on G2.com.

I wish it granted more access to data analytics in order to better understand our space usage. Review collected by and hosted on G2.com.

Ease of booking my desk using the floor plan Review collected by and hosted on G2.com.

Nothing really, using it meets all of my needs Review collected by and hosted on G2.com.

The easy to use and very descriptive software Review collected by and hosted on G2.com.

Sometimes the Joan’s have network issues Review collected by and hosted on G2.com.

The software is easy to use and genuinely helpful. Review collected by and hosted on G2.com.

Adding a new device can sometimes be complicated. Review collected by and hosted on G2.com.

You can tell when a meeting is in progress. Review collected by and hosted on G2.com.

The battery drains rather quickly. That's my only dislike. Review collected by and hosted on G2.com.

easy usage as well possible from mobile solution Review collected by and hosted on G2.com.

Nothing to mention no dislike here to get mentioned Review collected by and hosted on G2.com.

Joan is super easy to implement with your existing infrastructure (Google, Microsoft etc). It just works, with a ton of useful features for both admins and end users. The devices are used on a daily basis across our offices, both for pre-booked meetings and on the spot meetings. The devices are super easy to use and don't require lots of training and engagement with your users.

The support team are incredibly helpful - we had a couple of teething issues, but they were on hand and assisted with fast resolutions! Review collected by and hosted on G2.com.

Not a great deal - it's good that you can buy the devices but have to pay an annual license cost. It'd also be great if Joan gave you a more straightforward pricing tier. Its annoying that we don't get device specific customisation, as that's a tier (and price point!) up. Review collected by and hosted on G2.com.

The device itself is great and had been helpful and was fairly easy. Review collected by and hosted on G2.com.

Poor customer service. Constant pricing changes and more complex backend that has a poor ui/ux. Review collected by and hosted on G2.com.

For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Review collected by and hosted on G2.com.

Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Review collected by and hosted on G2.com.