--- title: Joan Reviews meta\_title: 'Joan Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 269 reviews by the users' company size, role or industry to find out how Joan works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 269 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- ### Joan Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Joan's **ease of use** exceptional, allowing for quick desk bookings without complex training requirements. [(55 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737225&qs=pros-and-cons#reviews) Users enjoy the **simple and user-friendly interface** of Joan, making desk booking effortless and efficient. [(30 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1735083&qs=pros-and-cons#reviews) Users love the **easy booking** feature of Joan, making desk reservations simple and efficient for their office needs. [(28 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1740690&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** from Joan, enhancing the overall user experience with minimal issues. [(19 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737922&qs=pros-and-cons#reviews) Users appreciate the **ease of setup and user-friendliness** of Joan, making scheduling and coordination hassle-free. [(19 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1740625&qs=pros-and-cons#reviews) Users face **booking issues** due to limited reservation options and lack of confirmation emails, complicating their scheduling. [(10 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737310&qs=pros-and-cons#reviews) Users find the product **expensive** , expressing a desire for a reduction in price despite its longevity benefits. [(10 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1740558&qs=pros-and-cons#reviews) Users find **poor usability** in Joan, highlighting the cumbersome desk booking process and limited hardware compatibility. [(8 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1734988&qs=pros-and-cons#reviews) Users report **slow internet connectivity** issues with Joan, causing disruptions and delays in functionality. [(7 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737671&qs=pros-and-cons#reviews) Users experience **slow loading** times and frustrating lag with the Joan touch screen, impacting usability and efficiency. [(7 mentions)](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737144&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Joan ##### 1. Ease of Use Users find Joan's **ease of use** exceptional, allowing for quick desk bookings without complex training requirements. [ See 55 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737225&qs=pros-and-cons#reviews) See Related User Reviews ![Chad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad O.") CO Chad O. Small-Business (50 or fewer emp.) 1.0/5 "Great Device, But Frustrating Support and UI Issues" What do you like about Joan? The device itself is great and had been helpful and was fairly easy. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Simple premise, simple product, untold returns." What do you like about Joan? It’s a simple and intuitive device, there was no fuss with setup and the feedback from our users has been nothing but positive. Our rooms are high tra ##### 2. Simple Users enjoy the **simple and user-friendly interface** of Joan, making desk booking effortless and efficient. [ See 30 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1735083&qs=pros-and-cons#reviews) See Related User Reviews ![Chad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad O.") CO Chad O. Small-Business (50 or fewer emp.) 1.0/5 "Great Device, But Frustrating Support and UI Issues" What do you like about Joan? The device itself is great and had been helpful and was fairly easy. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Simple premise, simple product, untold returns." What do you like about Joan? It’s a simple and intuitive device, there was no fuss with setup and the feedback from our users has been nothing but positive. Our rooms are high tra ##### 3. Easy Booking Users love the **easy booking** feature of Joan, making desk reservations simple and efficient for their office needs. [ See 28 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1740690&qs=pros-and-cons#reviews) See Related User Reviews ![Kartik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik J.") KJ Kartik J. Mid-Market (51-1000 emp.) 5.0/5 "Review of Joan Desk Booking and peace of my I get by knowing that I have a booked space" What do you like about Joan? I like that I can book my desk, see the map, and choose the day I want to book for and I can also see who are coming to office on which days. So I can ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Support When You Need It: Joan's Got Your Back" What do you like about Joan? Joan is its simplicity and efficiency. It really streamlines the room booking process, making it so easy to see availability in real-time and book spa ##### 4. Customer Support Users appreciate the **helpful customer support** from Joan, enhancing the overall user experience with minimal issues. [ See 19 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737922&qs=pros-and-cons#reviews) See Related User Reviews BS Ben S. Mid-Market (51-1000 emp.) 5.0/5 "Thank you Joan!" What do you like about Joan? Joan is super easy to implement with your existing infrastructure (Google, Microsoft etc). It just works, with a ton of useful features for both admi AO Amanda O. Small-Business (50 or fewer emp.) 4.0/5 "It does exactly what I need it to do" What do you like about Joan? I just need a basic scheduler outside of one conference room. It is simple to use by walking up and scheduling the meeting right there from the screen ##### 5. Helpful Users appreciate the **ease of setup and user-friendliness** of Joan, making scheduling and coordination hassle-free. [ See 19 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1740625&qs=pros-and-cons#reviews) See Related User Reviews ![Chad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad O.") CO Chad O. Small-Business (50 or fewer emp.) 1.0/5 "Great Device, But Frustrating Support and UI Issues" What do you like about Joan? The device itself is great and had been helpful and was fairly easy. BS Ben S. Mid-Market (51-1000 emp.) 5.0/5 "Thank you Joan!" What do you like about Joan? Joan is super easy to implement with your existing infrastructure (Google, Microsoft etc). It just works, with a ton of useful features for both admi ### 5 Cons or Disadvantages of Joan ##### 1. Booking Issues Users face **booking issues** due to limited reservation options and lack of confirmation emails, complicating their scheduling. [ See 10 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737310&qs=pros-and-cons#reviews) See Related User Reviews ![Kartik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik J.") KJ Kartik J. Mid-Market (51-1000 emp.) 5.0/5 "Review of Joan Desk Booking and peace of my I get by knowing that I have a booked space" What do you dislike about Joan? When i try to remove my desk booked and book something else there is no easy way to do it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good!" What do you dislike about Joan? There isn’t much I don’t like about Joan. However, booking meeting rooms isn’t possible for us yet, so that would be a nice addition. ##### 2. Expensive Users find the product **expensive** , expressing a desire for a reduction in price despite its longevity benefits. [ See 10 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1740558&qs=pros-and-cons#reviews) See Related User Reviews ![Chad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad O.") CO Chad O. Small-Business (50 or fewer emp.) 1.0/5 "Great Device, But Frustrating Support and UI Issues" What do you dislike about Joan? Poor customer service. Constant pricing changes and more complex backend that has a poor ui/ux. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "A great companion and productivity booster for you office" What do you dislike about Joan? It's a little bit pricey, but worth it on the long run. ##### 3. Poor Usability Users find **poor usability** in Joan, highlighting the cumbersome desk booking process and limited hardware compatibility. [ See 8 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1734988&qs=pros-and-cons#reviews) See Related User Reviews ![Chad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad O.") CO Chad O. Small-Business (50 or fewer emp.) 1.0/5 "Great Device, But Frustrating Support and UI Issues" What do you dislike about Joan? Poor customer service. Constant pricing changes and more complex backend that has a poor ui/ux. ![Juan D. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan D. R.") JR Juan D. R. Mid-Market (51-1000 emp.) 4.5/5 "a very easy and useful tool" What do you dislike about Joan? the UX is not so nice, but enough for a profesional environment ##### 4. Slow Internet Connectivity Users report **slow internet connectivity** issues with Joan, causing disruptions and delays in functionality. [ See 7 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737671&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Works Fantastic" What do you dislike about Joan? In the beginning had some trouble connecting to the internet. It would only connect to a 2.4GHz wifi and we only a 5GHz. So we had to get in contact w ![Arash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arash S.") AS Arash S. Mid-Market (51-1000 emp.) 5.0/5 "Joan functionality" What do you dislike about Joan? Some users dislike that Joan devices rely on a stable Wi-Fi connection, which can cause disruptions, and the limited functionality of the e-ink displa ##### 5. Slow Loading Users experience **slow loading** times and frustrating lag with the Joan touch screen, impacting usability and efficiency. [ See 7 mentions ](https://www.g2.com/products/joan/reviews?filters%5Bsentiment_snippet%5D=1737144&qs=pros-and-cons#reviews) See Related User Reviews AO Amanda O. Small-Business (50 or fewer emp.) 4.0/5 "It does exactly what I need it to do" What do you dislike about Joan? The touch screen seems to be slow and lagging. We also had to buy an additional mounting bracket because the magnet wasn't strong enough. DR Dasith R. Mid-Market (51-1000 emp.) 5.0/5 "MMAL's Joan Meeting System" What do you dislike about Joan? When we are setting up a device for the first time, the enrollment code doesn't pop up. We have to keep the device charged for more than one day. PS Prescilla S. Small-Business (50 or fewer emp.) 3/31/2026 "Streamlined Meeting Reservations with Easy App Access" 4/5 What do you like best about Joan? I like that with Joan, we can reserve through the app, which is really easy. I just open the app and make reservations with one click. It's especially convenient for those times when I forget to reserve because I can do it quickly. Also, the initial setup was smooth after meeting with the representative. Review collected by and hosted on G2.com. What do you dislike about Joan? I don't like that it's difficult to set up recurring meetings, like adding a weekly meeting to the system. Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? I use Joan to avoid over-reservations in classrooms. I like the app's ease of use for making quick reservations, even if I forget to do it in advance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 6/18/2026 "Intuitive Space Management with Room for Growth" 4/5 What do you like best about Joan? I like Joan's UI/UX and workflow. It's fairly simple and intuitive, so we rarely have to explain how to use it. It's valuable because it's a space management system that doesn't require us to spend time teaching others to use it or troubleshooting problems. Review collected by and hosted on G2.com. What do you dislike about Joan? I wish it granted more access to data analytics in order to better understand our space usage. Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? Joan solves space management problems through its mapping, reservation, and conference system. It also lets us monitor space usage. Its simple, intuitive UI/UX saves us time teaching or troubleshooting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 6/29/2026 "Effortless Desk Booking with the Floor Plan" 4/5 What do you like best about Joan? Ease of booking my desk using the floor plan Review collected by and hosted on G2.com. What do you dislike about Joan? Nothing really, using it meets all of my needs Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? It is solving always having a desk available for me to use so that when I come in to the office I can just start my day Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/23/2026 "Easy to Use, Highly Descriptive Software" 4/5 What do you like best about Joan? The easy to use and very descriptive software Review collected by and hosted on G2.com. What do you dislike about Joan? Sometimes the Joan’s have network issues Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? Easy meeting room booking, easy to configure Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") AB Verified User in Broadcast Media Mid-Market (51-1000 emp.) 6/17/2026 "Easy to Use and Genuinely Helpful Software" 5/5 What do you like best about Joan? The software is easy to use and genuinely helpful. Review collected by and hosted on G2.com. What do you dislike about Joan? Adding a new device can sometimes be complicated. Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? I had a problem with an old billing address, and it was resolved within 2 hours. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Small-Business (50 or fewer emp.) 6/29/2026 "Game changer" 5/5 What do you like best about Joan? You can tell when a meeting is in progress. Review collected by and hosted on G2.com. What do you dislike about Joan? The battery drains rather quickly. That's my only dislike. Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? Again you know when a meeting is in progress. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 6/19/2026 "Easy to Use, Great Mobile Access" 5/5 What do you like best about Joan? easy usage as well possible from mobile solution Review collected by and hosted on G2.com. What do you dislike about Joan? Nothing to mention no dislike here to get mentioned Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? Joan is used for workspace booking Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BS Ben S. IT Support Manager Mid-Market (51-1000 emp.) 3/31/2025 "Thank you Joan!" 5/5 What do you like best about Joan? Joan is super easy to implement with your existing infrastructure (Google, Microsoft etc). It just works, with a ton of useful features for both admins and end users. The devices are used on a daily basis across our offices, both for pre-booked meetings and on the spot meetings. The devices are super easy to use and don't require lots of training and engagement with your users. The support team are incredibly helpful - we had a couple of teething issues, but they were on hand and assisted with fast resolutions! Review collected by and hosted on G2.com. What do you dislike about Joan? Not a great deal - it's good that you can buy the devices but have to pay an annual license cost. It'd also be great if Joan gave you a more straightforward pricing tier. Its annoying that we don't get device specific customisation, as that's a tier (and price point!) up. Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? It has solved the issue of people not knowing when meeting rooms are free or booked. Paired with the Power over Ethernet mounts, it gives a clear indication of meeting room availability. Additionally, we are going to be enabling the check in feature, which will assist with freeing up meeting space further. Review collected by and hosted on G2.com. Show More 4/24/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad O.") CO Chad O. VP, Demand Generation Education Management Small-Business (50 or fewer emp.) 11/25/2025 "Great Device, But Frustrating Support and UI Issues" 1/5 What do you like best about Joan? The device itself is great and had been helpful and was fairly easy. Review collected by and hosted on G2.com. What do you dislike about Joan? Poor customer service. Constant pricing changes and more complex backend that has a poor ui/ux. Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? Since I am a small business, they have priced me out of using it because they no longer support small businesses. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RJ Ross J. Office Administrator Small-Business (50 or fewer emp.) 2/12/2025 "It worked out alright in the end" 4/5 What do you like best about Joan? For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Review collected by and hosted on G2.com. What do you dislike about Joan? Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Review collected by and hosted on G2.com. What problems is Joan solving and how is that benefiting you? We have a new portable meeting both installed in our new office and needed a way to give all our staff access to book it out Review collected by and hosted on G2.com. 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