# Jive Reviews
**Vendor:** Ignite Enterprise Software Solutions  
**Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 309
## About Jive
Jive&#39;s interactive intranet and collaboration hub provides a gateway to everything employees need to get their jobs done. It&#39;s a single platform for company communications, team collaboration, employee engagement and onboarding, knowledge sharing, enterprise search and organizational analytics. It&#39;s accessible via browsers and a mobile intranet app, and integrates with external enterprise systems, bringing formerly fragmented information into a common collaborative environment and powering seamless collaboration across your applications. Jive is incredibly quick and easy for companies of any size to set up. Ordinary business users can configure and launch their own pages, groups and spaces without IT help. Jive is also highly engaging and simple for employees to use, driving rapid adoption, solving real business challenges and delivering massive value from day one. Jive provides the industry&#39;s most comprehensive array of features in one simple, secure, ready-to-launch package, available in the cloud and on-premises. That includes not only essential collaboration and communication features but also advanced capabilities found nowhere else, such as sophisticated sentiment analytics, multichannel urgent notifications, and built-in adaptive intelligence that improves search and pro-actively connects employees with information and people vital to their work.




## Jive Reviews
  ### 1. Great product for all features

**Rating:** 5.0/5.0 stars

**Reviewed by:** ken j. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Jive?**

Easy to install, update, dial, & text.  all the functionality is there

**What do you dislike about Jive?**

With different lines coming to my phone, the caller ID does not function - unless the primary phone is called (I have several businesses, each with a dedicated line)

**What problems is Jive solving and how is that benefiting you?**

i am a remote worker living internationally, Jive allows me to have a USA number for customers to call

  ### 2. Jive review

**Rating:** 4.0/5.0 stars

**Reviewed by:** NEELAM A. | Senior Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 01, 2022

**What do you like best about Jive?**

Jive is a customisable tool that can be used by any organisation. It can be called a professional social connecting platform. You can create blogs, post, discussions, share a document. Also it allows to create public and private groups restricting the number of people. You can store files , documents with team member, create events etc. 
Also on the status or posts created by you , others can like and comment... hence in a way interact. Supports multiple plug-ins as well.

**What do you dislike about Jive?**

It requires manual effort to clean the space or to maintain it. Although with additional efforts, customisations and plug-ins old and irrelevant files can be removed to clear space and storage.

**What problems is Jive solving and how is that benefiting you?**

It can be customised and with the support of plug-in its synced with Microsoft office, zip tools etc. it helped us in posting the final report about testing with the team sharing the details/summary about the status for the sprint.

  ### 3. Great and easy to use. Pretty strait forward.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Jive?**

This app has changed the way we do remote work. And the way we communicate in the office. I am always on the road or traveling, and I just love it. I work from wherever I am. And I use Jive to keep me connected to my team. It's pretty great.

**What do you dislike about Jive?**

If you're using it on the phone, with just your wireless connection and not the internet, it's slow to connect. Sometimes the customer side of things doesn't work like it should.

**What problems is Jive solving and how is that benefiting you?**

I know we are not using it to its max, but we are mainly using Jive for customer outreach and customer success. And some team communications. Updates, meetings those things.

  ### 4. Moved from Jive to Khoros

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kandice E. | Lead Solution Designer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Jive?**

We went live on the Jive platform in 2009 and migrated to Khoros last May. Jive provided a lot more customizations and with it being hosted on-prem it was easier for our devs to make changes. Moving to a SaaS product has been an adjustment.

**What do you dislike about Jive?**

While we liked being able to customize, it was also a distraction. Many space and group owners did things so differently that users often felt a big disconnect when navigating between them.

**What problems is Jive solving and how is that benefiting you?**

Jive was great for introducing client and associate collaboration for Cerner. It allowed us to circumvent some support requests by allowing questions to be asked and answered directly in product forums.

  ### 5. Good user management tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ganesh K. | Test Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Jive?**

It was a clean UI for all user identity management

**What do you dislike about Jive?**

Sometimes the process to identify any user identity issue or analysis was cumbersome

**What problems is Jive solving and how is that benefiting you?**

It is a 1 stop shop to handle all your user authentication and authorisation to various apps within an organisation both internally and externally

  ### 6. Worked for our situation, we just outgrew them for the money

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about Jive?**

They had a great easy to use interface. Phones came provisioned and setup already, and all we had to do was plug them in and we could use them right away. I am not sure how they are now with them being bought out/merged by another company.

**What do you dislike about Jive?**

The cost, like with many cloud VoIP providers, added up very quickly for us. We had to switch to a hosted option which saved us a huge chunk. Other than this, if you're budgeted for it, it's a great option.

**What problems is Jive solving and how is that benefiting you?**

We needed phones, cloud-based solution that was easy to use, had high quality voice and had the features we needed. Jive checked all of our boxes and then some.

  ### 7. Enhanced productivity by collaborations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2022

**What do you like best about Jive?**

Its easy to use and really user friendly

**What do you dislike about Jive?**

It could be more good with organizing docs.

**What problems is Jive solving and how is that benefiting you?**

It helped us by connecting and able to share the files on a finger tips

  ### 8. Good IP phone communications tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aldo T. | Lead Tech Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2021

**What do you like best about Jive?**

The fact that you can use it anywhere: a physical phone (purchasing the right LAN adapter) on an iPad or iPhone, and on the web in your computer. Also it offers constant updates that tend to make it better.

**What do you dislike about Jive?**

Sometimes the Admin Panel shows information about the lines that is not updated or tends to create confusion.

**Recommendations to others considering Jive:**

You will need a very stable internet connection and also it is better to use this service over a mobile network internet connection. Sometimes it will ring when you are on an active call so you'll need the help of an admin to fine-tune the settings

**What problems is Jive solving and how is that benefiting you?**

We can now get in touch with customers using a 'physical' phone number even when doing home-office. It is easy to use and has many features as warm transfer.

  ### 9. Social Networking Platform for Business Applications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2022

**What do you like best about Jive?**

It allows coworkers to connect with one another and collaborate on all things business. It offers many different packages to meet all your business needs.

**What do you dislike about Jive?**

Lack of development with no major features for years. The customer service team is pretty bad.

**What problems is Jive solving and how is that benefiting you?**

Jive helps to connect with the coworkers where employees can interact and collaborate outside emails. It is completely mobile, hence I'm able to use jive while on the move to follow current company news.

  ### 10. Community manager, digital ambassador

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about Jive?**

Easy interface, MS Office plug-in, which allows easy document sharing and online collaboration.

**What do you dislike about Jive?**

Limited reporting features for community managers, also mobile app could be more user-friendly.

**Recommendations to others considering Jive:**

Implement SSO to make it easily accessible from Intranet. A separate login/password is a blocker for many.

**What problems is Jive solving and how is that benefiting you?**

Interactive internal communication platform supporting culture transformation in a big organization to promote feedback, open communication, and engagement.


## Jive Discussions
  - [Does Jive have a Mobile App?](https://www.g2.com/discussions/does-jive-have-a-mobile-app) - 1 comment, 1 upvote
  - [What is Jive (Intranet) Software?](https://www.g2.com/discussions/what-is-jive-intranet-software) - 1 comment, 1 upvote

- [View Jive pricing details and edition comparison](https://www.g2.com/products/jive/reviews/jive-review-3725399?section=pricing&secure%5Bexpires_at%5D=2026-06-12+08%3A24%3A51+-0500&secure%5Bsession_id%5D=21bb18c7-491a-4634-91cf-49adb6013007&secure%5Btoken%5D=abe9da3d2a820c89f26493306dadf7f40b2b2b9ee4f13d5922449e4cb083a567&format=llm_user)

## Jive Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Content & Community Features - Enterprise Social Networking (ESN)**
- Gamification
- Community Building
- Knowledge Sharing
- User Generated Content

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Admin & Reporting Features - Enterprise Social Networking (ESN)**
- Content Moderation
- Polls & Surveys
- Content Management
- Analytics & Reporting
- User Management

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Agentic AI - Enterprise Social Networking (ESN)**
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

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