Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"A great way to query Salesforce Data and connect to external environments"
4/5
What do you like best about Jitterbit?

Jitterbit have a built in Salesforce connector that allow us to build queries and connect to external environments in creative ways. Anytime we have an issue, Jitterbit's support has always gotten back to us in a quick manner. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Having to reinstall the Jitterbit Studio app for each new release. Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Stable and Reliable"
4.5/5
What do you like best about Jitterbit?

It has consistently been reliable and user-friendly, with all the connectors for seamlessly integrating into various systems. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

There is nothing specific to emphasize about dislike. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit
Edit edit

We’re so pleased to hear that you consistently find Jitterbit reliable and user-friendly for seamless system integrations. Thanks for sharing that our connectors and ease of developing workflows are effectively solving your data transfer and transformation needs.

Anusha N.
AN
Anusha N.
Senior Software Developer
Small-Business (50 or fewer emp.)
"It helps people"
3.5/5
What do you like best about Jitterbit?

Support , fast growing helping multiple peoples Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Some time seems slow process , required. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Long term user, very satisfied."
4/5
What do you like best about Jitterbit?

We've been using Jitterbit in production for several years and have nothing but positive experience with it. On the one occasion we've needed support (log4j mitigation) the team was available and helpful. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

No downsides to report other than it's a paid service rather than free -- but you do get what you pay for. Review collected by and hosted on G2.com.

NB
Newell B.
Sr. Solution Engineer
Small-Business (50 or fewer emp.)
"Solution is good but..."
0.5/5
What do you like best about Jitterbit?

The solution worked fine for most of our needs, once I had a good grasp on it. Support WAS always helpful, even when I tested their knowledge. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

While they have evolved the solution to support EDI, Message Queueing, and API integrations, they have not evolved the day-to-day data integration side, making data transformation easier with different data types or continuing support for the desktop Design component on Mac computers.

Unfortunately, the people who cared about managing partnerships have left the company. The organization's spirit is not customer-first anymore, and this has led our company in a different direction. Their leadership seemed to think that losing a customer, especially a small one, was something the equity firm that now manages them would not lose sleep over. This is sad because we had a good four-year run with them and are on the verge of expanding and utilizing more of the solution. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit
Edit edit

Thank you for sharing your experience. We’re pleased to hear Harmony works well for most of your needs, and our support team provided helpful assistance. Customer satisfaction is our top priority, and we appreciate the feedback. We invite you to reach out to our product team at product@jitterbit.com to discuss the forthcoming support for Design Studio on the latest versions of Mac OS.

We value all our customers, regardless of size, and strive to maintain strong partnerships. While personnel changes are inevitable, our commitment to delivering exceptional service remains. We thank you for your four-year partnership and hope to have the opportunity to address your concerns and explore ways to better serve your evolving needs.

Verified User in Wine and Spirits
UW
Verified User in Wine and Spirits
Mid-Market (51-1000 emp.)
"Very Available"
2.5/5
What do you like best about Jitterbit?

Good at communicating, following up and attempting to troubleshoot issues. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Unable to resolve issues, despite numerous attempts Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Exceptional tool for delivering digital business solutions, quickly"
5/5
What do you like best about Jitterbit?

The data-centric development approach to Vinyl development makes it easy for business experts with technical saavy to implement solutions easily. Vinyl makes every single part of the SDLC easy and fun. The consultants at Jitterbit set an unprecedented bar of professionalism and expertise. I've learned so much working alongside their consultants- not only about software solutions, but about how to deeply listen to stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

No code branching or source control makes selling it to IT Leadership challenging. From a developer perspective though, it is rarely an issue, given how easy Vinyl is to use! Review collected by and hosted on G2.com.

Response from Diane Walker of Jitterbit
Edit edit

We're glad to hear that Jitterbit has been beneficial in delivering complex business solutions with quality and speed. WOW - "easy and fun"! Love seeing that. Our team is committed to providing innovative solutions to meet the evolving needs of our customers. Thank you for sharing your experience with us. Wishing you continued success. Contact me at anytime: diane.walker@jitterbit.com.

Rick M.
RM
Rick M.
Co-Founder and CEO
Small-Business (50 or fewer emp.)
"Great No Code/Low Code Platform"
4.5/5
What do you like best about Jitterbit?

It is a very flexible and easy to use platform. It has the ability to scale with our business. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

There is absolutely nothing I dislike about Vinyl. It is perfect for our business! Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit
Edit edit

Thank you for taking the time to share your experience, Rick! We are thrilled to hear that Vinyl is able to scale with your business and has all of the features you need.

Anil N.
AN
Anil N.
Small-Business (50 or fewer emp.)
"All your integration needs with a cloud platform and a support team that has your back covered ..."
4.5/5
What do you like best about Jitterbit?

1. Cloud based platform

2. Breadth of integration capabilities

3 Private agents IF needed to connect to those systems where there is no other option.

4. Pre-built connectors

5. Scalability

6. Ease of migrating from test to production

7. Customer Support Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

1. Private agents should be used only if you really need them. If you can just stay with cloud based integrations, that is better.

2. There are a lot of options. You have to understand the trade-offs in picking the way you want to integrate with different systems. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit
Edit edit

Anil, thank you for providing feedback on your experience with Jitterbit so far! We’re excited to hear you’ve found success automating processes with our platform.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Best Integration platform between SQL DB and our SalesForce"
5/5
What do you like best about Jitterbit?

Jitterbit makes integration with Salesforce easy. I've been using Jitterbit for almost a year now and everything works smooth.

The mapping interface is the BEST. Scheduled operations very helpfull. Support team is very responsive and willing to spend extra time helping you solve issues. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

So far we have no complains about the product Review collected by and hosted on G2.com.