Jitterbit serves as a robust communications hub, offering impressive scalability to handle varying workloads. For instance, we deploy multiple on-premise agents across several servers, which helps distribute the load efficiently. As a result, even during periods of heavy usage, response times remain strong. Additionally, Jitterbit provides web-based agents hosted on their platform, further enhancing scalability as demand increases.

The ETL functions and logic are both powerful and highly programmable, giving us the flexibility to implement complex processes as needed. In cases where operations fail—such as due to environmental issues like remote network file share or remote host problems—Jitterbit allows us to retry those failed operations. Our ETL processes are set up to automatically attempt a failed operation up to three times, and if it still does not succeed, an alert is sent to a designated group.

One aspect that has truly stood out to everyone on our team is the exceptional dedication of Jitterbit's support staff. They have consistently gone above and beyond, even staying with us for hours to resolve issues. This level of support has given us the confidence to experiment and try new things, knowing that Jitterbit’s team will be there to assist whenever we need help.

Robust documentation is easily accessible online.

They also have thorough training at their Jitterbit University website, making learning operation and development of Jitterbit easier.

Jitterbit has become a reliable and critical piece of our infrastructure that we depend on to ease communication between systems. Review collected by and hosted on G2.com.

The pricing model is based mostly on how many endpoints the customer uses. So every time you add a new system the cost goes up. We've been using Jitterbit for several years and have added several systems to Jitterbit. What was once a modest investment has become much more significant. This has discouraged us from implementing Jitterbit in as many places as we could.

There was a steep learning curve in developing on Jitterbit and using their development platform, Jitterbit Studio. This can be mitigated with their online training, but it was tough going for a while. Review collected by and hosted on G2.com.

Ease of building and managing integrations through the eicloud interface — the UI is intuitive enough for experienced IT teams to work efficiently.

Robust EDI capabilities and connectors, which simplified onboarding of trading partners and reduced the need for heavy custom development.

Responsive support team that has provided helpful guidance during migrations and complex mapping scenarios. Review collected by and hosted on G2.com.

The trading partner customer and item translation features could be enhanced for greater flexibility.

Additionally, expanding the available processes within the documents window would improve usability and streamline operations. Review collected by and hosted on G2.com.

This saves my company time and money by automatically bringing in orders as well as sending tracking and invoicing. Review collected by and hosted on G2.com.

The Jitterbit platform is a bit confusing. Review collected by and hosted on G2.com.

Stability and reliability of the private agent. Updates have never been an issue, even the times when we have been lagging behind with the updates. It has just worked.

The fact that it can integrate with what ever tools Review collected by and hosted on G2.com.

The complexity of the UI and how the configuration is set up. It is complex but I guess it has to be when it can integrate with more or less anything Review collected by and hosted on G2.com.

It is a seamless option for all of the orders coming in from our site to our accounting software. Has freed up so much time with order entry and shipping. Review collected by and hosted on G2.com.

There an be a few hiccups now and then with orders coming through but not a big deal Review collected by and hosted on G2.com.

jitterbit helps in transforming the data eventhough building of workflows and operations are complex it is good for data security Review collected by and hosted on G2.com.

unable to upload multiple files to an api Review collected by and hosted on G2.com.

Ability to customize system to needs and stellar support. Please give Asael a raise Review collected by and hosted on G2.com.

Steep learning curve, it is complex to set up without a technical expert. Add 2FA for user login for additional user security Review collected by and hosted on G2.com.

that it works with major partners to move data Review collected by and hosted on G2.com.

the lack of organization from a company perspective - although it is getting better for the last few years it was difficult to receive answers from account management and being overcharged for services was frustrating Review collected by and hosted on G2.com.

I like that Jitterbit is user-friendly and offers an easy way to integrate with other applications. We use it for integrating with various applications like Autodesk, Sage, and Salesforce. I also appreciate its good dashboard monitoring and alert systems, which help reduce downtime. The initial setup was quite a straightforward process. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

The cloud agent is a big release as well as the Jitterbit app builder. It allows non-technical users to be impactful on development features and requests. Review collected by and hosted on G2.com.

Not on product but more on customer support. Stop assuming all customers will just learn from your product update emails. Launch more webinars, better UX/UI demo environments, and focus on gaining deeper relationships with current customers. Review collected by and hosted on G2.com.