Jitterbit lets us connect data easily between different sources of truth to where the data needs to be copied. I use it to schedule Salesforce processes, without using Scheduled Apex or Time-Based Flows. Jobs can query data and pull records that need processing based on a long term time requirement without clogging up Salesforce. I also run aggregate queries to push data aggregations back to Salesforce for easier reporting. Jitterbit has a short learning curve, and can be stood up immediately. Support is readily available and helped me get past the learning curve issues quickly so I could put Jitterbit to work. And the pricing model works for our use cases. I dozens of jobs running hourly, others daily, others less frequently. Ultimately Jitterbit gives me the tools I need to integrate external data, and manage data and processes within my Salesforce orgs. Review collected by and hosted on G2.com.

A Jitterbit job will succeed, but the individual record updates in Salesforce may fail, and there is no easy way to send alerts when a data update/upsert/insert fails. We instead have to create audit reports in Salesforce to look for anomalies that should have been handled by Jitterbit, and would prefer Jitterbit update their Salesforce actions to include a declarative way to handle Salesforce side failures. Review collected by and hosted on G2.com.

Fast, reliable API integrations, Strong support team, quick fixes Review collected by and hosted on G2.com.

Documentation could be more detailed, Pricing is high for smaller teams Review collected by and hosted on G2.com.

The Jitterbit UI is very user friendly while still allowing for configuring complex integrations which is often a difficult balance. The systems that I need to connect to each other are often complex and require various transformations and workflows that without Jitterbit would take me a significant amount of time to build.

When I reach out to the support team for anything I am struggling with, the response is done in a timely manner and always points me in the right direction. Review collected by and hosted on G2.com.

There really aren't any mentionable negatives. Most of the issues I have encountered is with the system I am trying to connect to rather than Jitterbit. Review collected by and hosted on G2.com.

I really like the Jitterbit script. It solves many challenges more efficiently than other low-code solutions. It is also very convenient that the scripting language can be used both for controllers and in transformations. It is efficient and flexible, which is great. Review collected by and hosted on G2.com.

Understanding processes and troubleshooting runtime issues can sometimes be difficult because logging from source and target components is missing or hard to find. Troubleshooting problems with local agent installations can be challenging. Review collected by and hosted on G2.com.

Ability and functionality, like that it has a cloud offering now as well

Pricing wise its good against the competition

Support for outages has been good Review collected by and hosted on G2.com.

Like other systems too like this, its not the easiest to use. Hopefully someday we can use natural language to work on it but for now its complex. UI can be a bit easier to use however Cloud is better than harmony studio Review collected by and hosted on G2.com.

A wide range of connectors featuring advanced transformation and conversion capabilities, ensuring high precision and performance. Review collected by and hosted on G2.com.

The limits of solutions and structures to store temporary data table in memory or designer controls Review collected by and hosted on G2.com.

I like that I can host things inside my environment/network using agents with Jitterbit. It enables me to ensure data stays inside my AWS organization. Review collected by and hosted on G2.com.

The big thing is the ability to containerize agents and follow a Kubernetes helm chart deploy process. The agent requires much customization in our organization, and if I could have my helm chart created in an ECR of the agent, it would save all the time for me. Review collected by and hosted on G2.com.

UX is easy to use and good knowledge base Review collected by and hosted on G2.com.

error message is not very helpful and cannot report the failures inside the successful completed operation Review collected by and hosted on G2.com.

Good low-code tool for Salesforce integrations, but error troubleshooting needs improvement. Review collected by and hosted on G2.com.

Sometimes it’s hard to debug an issue. I wasn’t able to unpublish the custom APIs easily. Review collected by and hosted on G2.com.

Jitterbit serves as a robust communications hub, offering impressive scalability to handle varying workloads. For instance, we deploy multiple on-premise agents across several servers, which helps distribute the load efficiently. As a result, even during periods of heavy usage, response times remain strong. Additionally, Jitterbit provides web-based agents hosted on their platform, further enhancing scalability as demand increases.

The ETL functions and logic are both powerful and highly programmable, giving us the flexibility to implement complex processes as needed. In cases where operations fail—such as due to environmental issues like remote network file share or remote host problems—Jitterbit allows us to retry those failed operations. Our ETL processes are set up to automatically attempt a failed operation up to three times, and if it still does not succeed, an alert is sent to a designated group.

One aspect that has truly stood out to everyone on our team is the exceptional dedication of Jitterbit's support staff. They have consistently gone above and beyond, even staying with us for hours to resolve issues. This level of support has given us the confidence to experiment and try new things, knowing that Jitterbit’s team will be there to assist whenever we need help.

Robust documentation is easily accessible online.

They also have thorough training at their Jitterbit University website, making learning operation and development of Jitterbit easier.

Jitterbit has become a reliable and critical piece of our infrastructure that we depend on to ease communication between systems. Review collected by and hosted on G2.com.

The pricing model is based mostly on how many endpoints the customer uses. So every time you add a new system the cost goes up. We've been using Jitterbit for several years and have added several systems to Jitterbit. What was once a modest investment has become much more significant. This has discouraged us from implementing Jitterbit in as many places as we could.

There was a steep learning curve in developing on Jitterbit and using their development platform, Jitterbit Studio. This can be mitigated with their online training, but it was tough going for a while. Review collected by and hosted on G2.com.