![Swati S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Swati S.") SS Swati S. Senior Scrum Master Enterprise (\> 1000 emp.) 10/12/2023 "Best management tool Atlassian has to offer" 5/5 What do you like best about Jira? Easy to use, highly customizable , lightweight, loads of plugins to make life even easier. Review collected by and hosted on G2.com. What do you dislike about Jira? expensive for personal usage, creation of custom templates is a bit trickier that it seems. Review collected by and hosted on G2.com. What problems is Jira solving and how is that benefiting you? To start with product management , it gives a platform to have all the requirement in one place and not just that, it can integrate with confluence seamlessly to make it more easier to follow the requirements and work accordingly . Requirement can then be used to be linked with the workflow items (epics,features,stories) making the entire team involved and aware of the business view and the need of the market. This enhances the clarity among the developers , testers, DevOps, technical writers etc. It plays an important role as a source of truth between the stakeholders, product owner and project managers. We can create plans and roadmap for better transperancy and visibility, dashboard for the live status of development, and testing. It is a champion in implementing Agile. Wether the teams are following Scrum or Kanban, it helps a lot in product management . It provides a lot of plugins that can be used by the user based on the variety of requirements . For an example, it easily integrates with Confluence thus helping in documentation. For test managment, the project does not even need to be in Agile mode. An old project which fllows waterfall or is in transition towards Agile can use Jira for test management and get rid of those bulky endless excel sheets and documentations. At this point of time it is hard to find a solution like Jira for product and test management . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 7577 reviewers think of Jira 4.3 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/jira/reviews)