Mark S.
MS
Mark S.
Freelance Photographer
Small-Business (50 or fewer emp.)
"get all your jira updates in realtime"
5/5
What do you like best about Jira Cloud Bot?

get real time notifications whenever there is an update in any ticket in jira. The notifications can be when someone comments on a ticket, or when a ticket is transitioned from one column into another column in the jira board. The notification generated by Jira Cloud Bot also has a link associated with it which takes us to the ticket details page. It also shows which user has update the ticket. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

The webhooks required to setup the notifications from Jira Cloud Bot are often tricky and not easy to setup. There should be more seamless way to setup the notifications using Jira Cloud Bot. Also the notifications should contain a little description to expand more information on a certain ticket. Review collected by and hosted on G2.com.

Kyle G.
KG
Kyle G.
Support Representative
Computer Software
Mid-Market (51-1000 emp.)
"Great way to organize specific notices, set reminders & track JIRA tickets within slack"
4.5/5
What do you like best about Jira Cloud Bot?

The JIRA Cloud Bot allows JIRA Cloud users to setup highly customizable slack channels for detailed tracking updates for teams. Since the notifications within slack can be configured for efficiency, this allows slack to be even more of an important central hub Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

Not much. The complexities aren't too overwhelming. With a bit of patience, most users are able to setup and configure the bot to be extremely effective Review collected by and hosted on G2.com.

Edouard M.
EM
Edouard M.
Gameplay Programmer
Small-Business (50 or fewer emp.)
"Always be informed of Jira activity"
2.5/5
What do you like best about Jira Cloud Bot?

With this slack bot, you'll be aware all the time of any activity regarding Jira tickets. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

Sometimes you'll be swarmed by the quantity of Slack's notification ;) Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Keeps me up to date!"
5/5
What do you like best about Jira Cloud Bot?

Being in a role where it's crucial to know about all bugs in the system, I love having this bot alert me when new bugs are added. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

Nothing at all. It gives me a quick glance at the title of the bug, as well as its priority. It's a quick click into the JIRA website to learn more about the bug. Review collected by and hosted on G2.com.

Verified User in Automotive
GA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Useful and moldable"
4/5
What do you like best about Jira Cloud Bot?

I can setup my personal dashboard any way that best suits my needs. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

There is a learning curve to writing queries in the language JIRA uses and a learning curve to customization of the site. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"If you use JIRA, consider using the bot"
5/5
What do you like best about Jira Cloud Bot?

The fact that you can easily share tickets in a direct message or on slack channel. You can see the title, priority, and link to the ticket. The integration between the two tools is seamless and easy to set up Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

Nothing specific. I think the bot populated the right fields Review collected by and hosted on G2.com.

Harris O.
HO
Harris O.
Entrust Datacard Cloud Services Engineer (PKI)
Enterprise (> 1000 emp.)
"Jira Bot"
5/5
What do you like best about Jira Cloud Bot?

Ability to integrate to Slack and provide notifications. This is new to our team so we are still testing it out. So far it works just great. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

At this point I don't have a dislike. Only time will tell. Review collected by and hosted on G2.com.

Ryan C.
RC
Ryan C.
Principal Computer Analyst
Defense & Space
Mid-Market (51-1000 emp.)
"Great way to ditch e-mail for JIRA updates"
4/5
What do you like best about Jira Cloud Bot?

Simple commands to quickly subscribe to or get info on JIRA tickets. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

For future updates, it would be nice to take action on notifications from the bot instead of just getting a link to the JIRA web page to perform actions. Review collected by and hosted on G2.com.

Verified User in Telecommunications
GT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Makes collaborating on Jira tickets more productive"
5/5
What do you like best about Jira Cloud Bot?

The ease of activating the bot. Simply mention the ticket number. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

It sometimes loses connection to slack channels Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Vital to our Process"
5/5
What do you like best about Jira Cloud Bot?

Jira is amazing for bug fix notification but where it really stands out is in the creation of user stories and sprint planning. Review collected by and hosted on G2.com.

What do you dislike about Jira Cloud Bot?

I am not a huge fan of how jira the seat license work. Review collected by and hosted on G2.com.