Julien H.
JH
Julien H.
Lead Product Designer
Small-Business (50 or fewer emp.)
"Jimo is easy to use and setting up"
5/5
What do you like best about Jimo?

I like the easiness of the solution as well as the advanced design capabilities. It took 15 minutes to implement and having our first pokes live on our production environment having a direct impact on our users UX. The support is perfect thanks to the live chat and an very reactive (Thanks Andy) ;) Review collected by and hosted on G2.com.

What do you dislike about Jimo?

Unfortunately we have a mobile first product and they don't provide SDK's it's only available on web. Review collected by and hosted on G2.com.

Louise S.
LS
Louise S.
Small-Business (50 or fewer emp.)
"Excellent discovery 2023!"
4/5
What do you like best about Jimo?

The onboarding with the product, the responsiveness of the teams in case of issues, the available features as well as the templates and reports offered in a clear manner. The product is easy to use with a real contribution to our customer knowledge.

The integration was also very easy, with great support. Review collected by and hosted on G2.com.

What do you dislike about Jimo?

Far too many bugs, almost 1 out of 2 pokes is not properly visible on our site and leads to a slight decrease in our conversion. Review collected by and hosted on G2.com.

YG
Yann G.
Mid-Market (51-1000 emp.)
"Perfect tool for connecting Product Teams and end users"
5/5
What do you like best about Jimo?

The integration process with Jimo was impressively smooth. The interface is user-friendly, and the workflow configuration is remarkably intuitive. The simplicity and efficiency of the system have made a positive impact on our operations. Review collected by and hosted on G2.com.

What do you dislike about Jimo?

Nothing really - it delivers on its promises with consistent reliability. We're quite pleased with its performance and the value it adds. Review collected by and hosted on G2.com.

Hadrien R.
HR
Hadrien R.
Cofondateur
Small-Business (50 or fewer emp.)
"An innovative approach to promote new feature"
5/5
What do you like best about Jimo?

Jimo is an amazing tool! I never knew it was so easy to create live walkthroughs or any in-app experiences, but Jimo does it well! It’s easy to deploy and very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Jimo?

Nothing. Just looking forward to having mobile app SDK. Review collected by and hosted on G2.com.

Karim M.
KM
Karim M.
Small-Business (50 or fewer emp.)
"Ease of use"
5/5
What do you like best about Jimo?

Jimo has left a lasting impression with its seamless integration and user-friendly interface, enhancing operational efficiency through an intuitive workflow configuration. Remarkably consistent in delivering on its promises, Jimo has significantly improved our user experience and streamlined the onboarding process, thereby fostering heightened satisfaction and proficiency. Review collected by and hosted on G2.com.

What do you dislike about Jimo?

Maybe more analytics would be a plus, but I know they are working on it Review collected by and hosted on G2.com.

Gautier D.
GD
Gautier D.
Small-Business (50 or fewer emp.)
"Jimo's product is incredible, Jimo's team and support are stellar"
5/5
What do you like best about Jimo?

Extensive customizations options

Native integration with Segment and all my stack

User-friendly builder

Support from their team Review collected by and hosted on G2.com.

What do you dislike about Jimo?

As a new product, there's still some flaws remaining: but Jimo team is working on fixing them :) Review collected by and hosted on G2.com.

Verified User in Cosmetics
EC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"Jimo review"
5/5
What do you like best about Jimo?

As a CPO , my recent experience with UseJimo has left an indelible mark on our product development journey. UseJimo's commitment to facilitating seamless user engagement has not only enhanced our team's efficiency but has also significantly contributed to our overall satisfaction with the product development process.

Jimo's team is very friendly and available to answer to our issues, problems Review collected by and hosted on G2.com.

What do you dislike about Jimo?

Nothing. Just looking forward to the new features to have more detailled data on performance, and maybe having AB test features to test different campaigns Review collected by and hosted on G2.com.

Louis R.
LR
Louis R.
Mid-Market (51-1000 emp.)
"Jimo stands as an innovative solution for product teams"
5/5
What do you like best about Jimo?

The product is highly intuitive, and the administration is efficient, offering a commendable level of customization and settings. Generating content modules is a straightforward process, and you can precisely target specific audiences using segments and rules. Review collected by and hosted on G2.com.

What do you dislike about Jimo?

Everything is going exceptionally well at the moment Review collected by and hosted on G2.com.