Jimo helps us connect with our users and drive product adoption effortlessly. Our product and marketing teams love it! We highly recommend their service to any company looking to adopt a user-centric approach. Review collected by and hosted on G2.com.

It's not possible yet to integrate Jimo in native iOS / Android apps. Review collected by and hosted on G2.com.

The standout feature for us in Jimo has been their product & onboarding functionality. While we're eager to explore more of what Jimo offers, our current priority is establishing an effective way to guide users when they encounter difficulties or fail to complete important tasks within our product. The ease with which our team members can implement these in-app experiences, and their ability to activate at crucial moments based on user actions, is truly valuable. This is a significant improvement over other solutions we've tried, where we were limited to basic conditional logic for initiating messages. Review collected by and hosted on G2.com.

As of now, our experience with Jimo is limited to their in-app experiences feature. Therefore, I'm not in a position to comment on the other aspects of the platform, including their strengths or weaknesses. Review collected by and hosted on G2.com.

The ability to create a product tour without coding, making product teams autonomous in the setup and in gathering information.

Great reactivity from the Jimo team. Review collected by and hosted on G2.com.

Sometimes difficult to troubleshoot why product tour steps don't flow as intended.

An issue with some users constantly seeing the same tour. Review collected by and hosted on G2.com.

Jimo has become our most engaging channel to communicate with our users and showcase new features. All the functionalities (banners, hints, changelog, etc.) allow for seamless and efficient interactions, fostering a stronger connection and a better understanding of our users. Review collected by and hosted on G2.com.

I can't see any negative points about Jimo Review collected by and hosted on G2.com.

Jimo is a great product adoption tool, very easy to use and intuitive. Its user-friendly interface makes onboarding smooth and simple, even for people with different levels of technical skills. The features are clear and well-organized, so teams can quickly start using Jimo in their work. Review collected by and hosted on G2.com.

As Jimo is still quite new, it lacks some features and capabilities that their bigger competitors have. Despite this, I’m curious to see what they come up with next, especially since they are very receptive to feedback. Review collected by and hosted on G2.com.

Extremely easy to set up and use. We started getting value from it almost immediately. Review collected by and hosted on G2.com.

More integrations are always nice to have, but there are no specific dislikes to mention. Review collected by and hosted on G2.com.

It exactly looks like a native-developed journey. Very helpful for SAAS products that need complex onboarding.

I also loved the product designed and thoughtful UX. Surveys are best designed for product and other team use cases. Review collected by and hosted on G2.com.

There is scope for better trigger implementation of the journey. Review collected by and hosted on G2.com.

Integrates with HubSpot, is super easy to use and setup, customer support is AWESOME, and has some really awesome features! Review collected by and hosted on G2.com.

There is nothing that stands out to me. Love using it so far for our product marketing pushes! Review collected by and hosted on G2.com.

Excellent onboarding experience and gotolive feature. Easy of implementation. Review collected by and hosted on G2.com.

features explanation is less. how things will look like should be explained quickly Review collected by and hosted on G2.com.

UX/UI and ease of use, good for product tours Review collected by and hosted on G2.com.

difficulty adding and tracking users / events, limited integrations Review collected by and hosted on G2.com.