--- title: Jiminny Reviews meta_title: 'Jiminny Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 930 reviews by the users' company size, role or industry to find out how Jiminny works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 930 scale: '5' date_modified: '2026-07-18' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Jiminny Reviews **Vendor:** Jiminny **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 930 ## About Jiminny Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization. ## Jiminny Pros & Cons **What users like:** - Users love Jiminny for its **ease of use** and valuable insights, enhancing their sales processes effectively. (77 reviews) - Users praise Jiminny for its **ease of use** , enhancing daily meetings with effortless navigation and automatic features. (67 reviews) - Users value the **automated call summaries** from Jiminny, aiding in quick and effective conversation reviews. (62 reviews) - Users find Jiminny to be a **time-saving tool** , streamlining call reviews and enhancing communication efficiency. (60 reviews) - Users value the **effective call recording** features of Jiminny, enhancing review processes and providing actionable insights. (59 reviews) - Users love the **clear recordings and transcripts** , enhancing learning and making access to previous calls effortless. (43 reviews) - Users value the **clear recordings and transcripts** provided by Jiminny, enhancing their sales team's workflow and insights. (40 reviews) - Users value the **automation features** of Jiminny, streamlining call recordings and insights for improved sales performance. (39 reviews) - Accuracy (37 reviews) - Users commend Jiminny's **fantastic customer support** , highlighting its effective onboarding and guidance for optimal tool usage. (36 reviews) **What users dislike:** - Users report **call issues** such as problems with recordings and challenging settings, impacting their overall experience. (40 reviews) - Users report **AI inaccuracy** , with issues like incorrect word transcription and misinterpretation of conversation context. (29 reviews) - Users experience **accuracy issues** with call transcriptions, often encountering incorrect words and misunderstandings in conversations. (25 reviews) - Users find **inaccuracies with accents and languages** in Jiminny's AI, limiting its effectiveness for diverse users. (15 reviews) - Users face **recording issues** with unpredictable processing times and limitations on adding recordings to internal calls. (11 reviews) - Naming Issues (10 reviews) - Summary Quality (10 reviews) - Users express frustration over **call limitations** and wish for improved UI and features to enhance usability. (9 reviews) - Filtering Issues (9 reviews) - Email Issues (8 reviews) ## Jiminny Reviews ### 1. Easy to use and quick to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Jiminny?** I like how easy it is to search for specific keywords in a conversation. This helps us search for specific terminologies and quickly get all the conversations that keyword was used in. **What do you dislike about Jiminny?** Sometimes the audio and video are disrupted, so information is lost. **What problems is Jiminny solving and how is that benefiting you?** It helps me access all the sales calls that are being made and enables me to listen how potential customers talk about what they need and our product. ### 2. Brilliant new system to help us with our customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Jiminny?** It makes communication between colleagues and customers so much easier! Call listening enables transparency throughout our business but also helps yourself improve as a member of staff. **What do you dislike about Jiminny?** I do not have anything we do not like about Jiminy **What problems is Jiminny solving and how is that benefiting you?** Jiminny has enabled each department to understand the customer journey through the business with clear transparency so that we can see exactly how the customer has been handled throughout. If there are any complaints we can listen and resolve easily. ### 3. CSM Usage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Jiminny?** I find Jiminny's transcript and next step function extremely helpful for summarising calls and next steps. The new feature of follow-up emails can be a useful template to use for clients. **What do you dislike about Jiminny?** The UX could be a little better for users **What problems is Jiminny solving and how is that benefiting you?** Jimminy allows for upskilling as the team/managers are able to review your calls and give feedback easy to find. Also, quickly summarising client conversations and next steps. ### 4. Jiminny is a game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Reyanna P. | Inside New Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Jiminny?** It has transcripts for each call Easy to use. Very user friendly **What do you dislike about Jiminny?** I haven't found anything that I've disliked **What problems is Jiminny solving and how is that benefiting you?** When I don't remember what myself or the customer has said, I go back to check for the recording ### 5. Good piece of Kit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** How seamlessly it works in the background and migrates with other services my company uses. Very Easy to use. **What do you dislike about Jiminny?** Sometimes takes a while for the email/recap/summary to come through after the call. **What problems is Jiminny solving and how is that benefiting you?** Automating Admin/paperwork trail. Been able to be receive a summary of my calls and agreed action points, rather than manually typing up all notes everytime. ### 6. Best Sales Calling and Recording Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** It is amazing for recording adn transcribing your calls, which is extremely useful for looking over calls and looking for areas to improve. **What do you dislike about Jiminny?** I feel like the playback speed is a bit faster than reality for some reason. **What problems is Jiminny solving and how is that benefiting you?** It is helping us give constructive feedback to our team and find areas to improve and find new approaches. ### 7. Good customer service and cool tool to help sales teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Jiminny?** good note taker, captures meeting highlights very well and matches the tone in the follow up **What do you dislike about Jiminny?** Learning curve from switching from a different note taker can be challenging **What problems is Jiminny solving and how is that benefiting you?** Solving the problem of taking extensive notes for every client call and crafting follow up messages after. ### 8. Jimminy is a total life saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Aliya H. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Jiminny?** The transcription of the notes, summary of the meeting, and next steps helps out a ton. The new follow up email feature has been great too! **What do you dislike about Jiminny?** Sometimes there's issues with Jiminny joining calls, but doesn't happen very often. It would also be nice if the next steps always showed when the next meeting was scheduled. **What problems is Jiminny solving and how is that benefiting you?** It helps out a ton with note taking and follow up ### 9. Enabling Organizations to Learn/Grow **Rating:** 5.0/5.0 stars **Reviewed by:** Robby M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Jiminny?** I love the ease of use and reliability of Jiminny. It's the most intuitive recording tool I've used. It's been such a great tool to go back and review mine and team members' calls to shoutout things they did great, share areas for opportunity and learn others' approaches. It's also been incredible to be able to share entire conversations or snippets of very technical calls which require multiple listens/views. **What do you dislike about Jiminny?** Only coplaint is I'm used to Jiminny automatically joining calls I set. We recently experienced issues with Jiminny not joining calls. If I don't catch it and manually add Jiminny, I won't have the recording. **What problems is Jiminny solving and how is that benefiting you?** Allows me to review calls where I may not recall specific information which was covered. Also enables us to hold our customers and ourselves accountable to what was said in case there is any miscommunication or confusion during/after the sales process. ### 10. Fantastic software for helping sales teams pinpoint areas of development **Rating:** 4.0/5.0 stars **Reviewed by:** Matt E. | Growth Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Jiminny?** It has saved my team and me hours. It enables you to easily search a call for key trigger words, analyse customer and rep talk ratios etc without the need to listen to the whole call. Arguably it takes out subjectivity, too, and allows a balanced coach/rep relationship. It also has loads of useful features, such as engagement leaderboards which really help you keep track of how often the software is being used by your teams. **What do you dislike about Jiminny?** Some of the features could be more user i intuitive, but that comes down to the organisational needs and others may not have this gripe. **What problems is Jiminny solving and how is that benefiting you?** It frees up a huge amount of time that can be spent elsewhere. It allows reps to accurately see how often they are going the right things and allows them to collate playlists of not only their calls but others around them. It accelerates their learning and development ten-fold. ### 11. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley B. | Director of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** The Meeting Insights Jiminy Provides is useful **What do you dislike about Jiminny?** It can get some details wrong, male/female **What problems is Jiminny solving and how is that benefiting you?** Training ### 12. It's been positive in helping me to keep track on remembering what has happened in meetings. **Rating:** 4.5/5.0 stars **Reviewed by:** Roxanne O. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Jiminny?** It's increased my ability to concentrate on meetings as I don't have to think about note taking. I like that I can look back at my recorded sessions and analyse what I've done well etc. It's massively helped me in remembering what my client is focussed on as I can look back at videos and transcripts before our next session **What do you dislike about Jiminny?** There are a lot of features on the page (I probably only use 3) and the video is really small in the bottom **What problems is Jiminny solving and how is that benefiting you?** Remembering what my clients have said (without having to take notes) Sharing what the client has said with a snipped of the video for example if I want to share it with some of the wider team Sharing product feedback from my clients in a video or actual quotes with the product team ### 13. Great to review calls **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Jiminny?** Transcript to review calls quickly & the ease of searching for historic clls **What do you dislike about Jiminny?** Sometimes the transcript is not accurate to the call **What problems is Jiminny solving and how is that benefiting you?** finding recorded calls to stay compliant and help asist with training ### 14. great platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Jiminny?** being able to listen back to your own calls and us the AI to look at a summery and options of what to do next **What do you dislike about Jiminny?** Nothing massive that I dislike, sometimes calls could be on a little quicker. **What problems is Jiminny solving and how is that benefiting you?** How I speak with customers, making sure I am responding in the right way especially when it comes to renegotiations. ### 15. Great experience, has really helped follow up and managing the sales process after initial meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Jiminny?** Simple to use Rating calls automaticalls Easy to share with prospects and snip down Auto transcripts **What do you dislike about Jiminny?** Sometimes it doesn't join all calls and can be awkward adding in once the meetings has already started **What problems is Jiminny solving and how is that benefiting you?** Ensuring accuracy of notes and follow ups Keeping tack of actions on both vendor and prospect side ### 16. Great note taking and tracking software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** Jiminny provides a summary and actions for all parties on the call. It's a really useful tool for a sales exec to improve and use the coaching functionality. **What do you dislike about Jiminny?** Sometimes the summary needs improvement in terms of languages and the people speaking **What problems is Jiminny solving and how is that benefiting you?** Tracking call and providing a summary and enabling calls coaching. ### 17. Super user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** Love being able to review every call at a high level. Search for keywords and the email follow up tool is a time saver! **What do you dislike about Jiminny?** sometimes doesnt join calls but this could be due to SDR set up / Access **What problems is Jiminny solving and how is that benefiting you?** Reviewing sales discovery calls = better follow ups and next meetings ### 18. Jiminny does a nice job with helping me improve my sales process. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** The CTA notes post call. It gives me somthing to cross reference my notes with and be able to close deal faster. **What do you dislike about Jiminny?** I think sometimes the data can be off, but that it to be expected. **What problems is Jiminny solving and how is that benefiting you?** It helps me refine my sales process, while learning from others on the team ### 19. Life Saver and a great upgrade from our previous Notetaker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Jiminny?** The analytics are great - It is very easy to go down a rabbit hole into the analysis available but it really makes you conscious of your talk time and attributes. The summary notes are fab as well. They are so good i often can copy and paste as my meeting note in CRM. It's super easy to navigate as well and has made sharing recordings much easier. We used to use Chorus but this has a ton more features, is way more reliable and the customer support is super efficient **What do you dislike about Jiminny?** My only negative would be the Best Practice stats in some of the analytics as they do seem a bit skewed in some instances but CS have said that they are working on refining these so will change soon. Its such a tiny aspect that i found in my analytics rabbit hole. **What problems is Jiminny solving and how is that benefiting you?** Keeping a record of what is said on calls. I speak to my customers all day everyday and sometimes can be back to back with meetings so dont always have time to make notes immediately. Jiminny is always there so this isnt a worry anymore ### 20. Great user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Jiminny?** Jiminny is really intuitive and easy to use, it allows our team to get quick feedback on their calls and it's easy to share recordings with other team members. After some recent product updates, The transcripts from call recordings are really accurate and make it easy to pinpoint and share important snipets from calls. The app is also really handy for on the go call listening. Highly recommend! **What do you dislike about Jiminny?** Previously the call transcripts weren't very accurate but this has been updated since I've began using Jiminny. It seems the product team are constantly listening to feedback and making updates to improve the software. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is allowing me to become a better sales rep by watching more of mine and my teams calls. It's really easy to share calls with our leadership who give us actionable feedback which we can implement and learn from! ### 21. Jiminny **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Jiminny?** Being able to look at my statistics. its a big help. **What do you dislike about Jiminny?** Sometimes the data may take long too show **What problems is Jiminny solving and how is that benefiting you?** It's showing me where i am going wrong in some of my calls and how i can improve. ### 22. Does the job **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2024 **What do you like best about Jiminny?** Consistently records calls. Easy to go back and find those calls. **What do you dislike about Jiminny?** It's search capabilities to find items are just OK. The interface is a bit clunky. Would like a central location per account. **What problems is Jiminny solving and how is that benefiting you?** We use it to record calls so we have a historical record of calls. It also creates summaries that are transferred to the CSM. We've yet to use it for too much more. ### 23. Useful Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Ian B. | Enterprise Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** The analytics part of the tool is really useful and makes it easy for me to be able to improve my calls. **What do you dislike about Jiminny?** The tool can occasionally be tempremental and not join calls when it was supposed to. **What problems is Jiminny solving and how is that benefiting you?** Making it easy to highlight call coaching areas ### 24. A tool my team couldnt do without **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel B. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** It's an easy tool to use, and the auto transcription as well as the ability to send snippets of demo's are really useful sales tools **What do you dislike about Jiminny?** The team insights tab isn't very useful. **What problems is Jiminny solving and how is that benefiting you?** Ability to coach, as well as log session and share recordings with prospects ### 25. Excellent platform and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** It is very userfriendly and easy to use on a daily basis. The meeting summary and notes are incredibly useful to review calls. **What do you dislike about Jiminny?** I have not yet noticed anything I dislike. **What problems is Jiminny solving and how is that benefiting you?** It makes it very quick and easy to review calls that have taken place. ### 26. Great tool for reviewing call successes and improvement points **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Jiminny?** Great to find call snippits quickly, always joins calls automatically **What do you dislike about Jiminny?** Would like to be able to only allow certain people to access my calls **What problems is Jiminny solving and how is that benefiting you?** Allowing me to review all calls at any time and ensure that I can coach my team ### 27. Fantastic platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Craig P. | Sales negotiator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Jiminny?** How easy it is to use. Very clear and I love the transcript function **What do you dislike about Jiminny?** Nothing really. If anythinf=g, the speed in which the calls are uploaded **What problems is Jiminny solving and how is that benefiting you?** It is helping me coach my team and the results are showing ### 28. Good software for reviewing my team calls **Rating:** 5.0/5.0 stars **Reviewed by:** Carl T. | Manager, Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** User friendly, great summaries of calls and capturing of key actions and discussion points **What do you dislike about Jiminny?** The transcript of non-english conversations can be a bit iffy **What problems is Jiminny solving and how is that benefiting you?** Recording calls from my team, and giving me a platform to review consistency and delivery of recommendations to clients ### 29. Really helpful and convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** Being able to quickly find something very specific on calls **What do you dislike about Jiminny?** Sometimes it can confuse the person calling with the customer **What problems is Jiminny solving and how is that benefiting you?** If I have missed out something in my notes, I can quickly find the call and type what I am looking for. ### 30. Fantastic for self development **Rating:** 5.0/5.0 stars **Reviewed by:** Carlo C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Jiminny?** I can go back through my calls every day with a fine comb and observe where I could have done better, missed opportunities and brought more value. I can share my calls with colleagues so I can get constructive criticism. Very easy to use. Overall, a fantastic tool for self-development and team development if you manage a team. **What do you dislike about Jiminny?** AI could be better for Customer Success Managers. It would be great to have template for the AI so it can break the calls down into the format you wish with Action Points. **What problems is Jiminny solving and how is that benefiting you?** Capturing call data for analysis and insights. ### 31. Good tool for calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Jiminny?** It is very handy that you can join others' calls and coach them in real time **What do you dislike about Jiminny?** Sometimes the notetaker is not automatically added and I need to manually add it **What problems is Jiminny solving and how is that benefiting you?** I can check the scripts of the calls ### 32. Sales coaching at best **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjay S. | Outbound Sales Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** Excellent excellent tool for sales coaching and analysis. **What do you dislike about Jiminny?** As so much can be done through Jiminy one needs a good session to learn the tools!!! **What problems is Jiminny solving and how is that benefiting you?** It looks for keywords being used the most. If the agent has asked key questions. ### 33. GREAT TOOL FOR LISTENING TO COLLEAGUES CALLS **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan W. | property acquisition consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Jiminny?** checking calls from my team to be able to train them better **What do you dislike about Jiminny?** constant pop ups to review the website which can get in the way **What problems is Jiminny solving and how is that benefiting you?** making sure colleagues are saying the right thing and coaching in a relevant way ### 34. Jiminny has enabled our business to excel when it comes to coaching **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen S. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Jiminny?** The AI inteligence is amazing it allows you to coach lots more calls without having to listen to the whole call yourself saving so much time **What do you dislike about Jiminny?** There isnt anything i dislike but i believe in time it can still evolve as it would be grest to search a number and it bring up whole customer account detsils rather than having to click individually **What problems is Jiminny solving and how is that benefiting you?** it is alowing us to bench mark calls but also pick up on commen objects from our customers ### 35. Improve on Customer Support, Platform trainings & walkthroughs, and include download feature **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Jiminny?** Automatic recording meetings and summary of call discussion. **What do you dislike about Jiminny?** Improve in proactive customer support (i.e crm integration has not been working for months but hasnt been resolved), need trainings of the user platform, especially with new feature releases, and no download feature of recording or minutes of the meeting **What problems is Jiminny solving and how is that benefiting you?** Recording of all external sales meetings to be able go back through previous calls and the minutes of the meeting, ### 36. Amazing Tool for Personal Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Jiminny?** The coaching and self-coaching functionality **What do you dislike about Jiminny?** The transcript, is not very accurate. similarly with the assigned speaker **What problems is Jiminny solving and how is that benefiting you?** Helps me understand how patient I am on calls, my active listening, and the mistakes I make ### 37. Individual and Company Improvement seen with Jiminny **Rating:** 4.0/5.0 stars **Reviewed by:** Allie Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Jiminny?** Jiminny has been incredibly helpful in my personal development as an account manager at a small software company. I use it daily to review my own customer calls as well as those of my colleagues to continuously learn how to better present myself and our products to our customers. It has empowered my company at large to improve our tactics in interacting with our customers, and it has enabled collaboration across all departments to respond to the needs of our customers. **What do you dislike about Jiminny?** The main issue I've encountered with Jiminny is the Notetaker occassionally taking several minutes to join a meeting when I manually invite it. Also, the visual quality of recorded calls could be better. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is helping me and my manager analyze my sales calls to improve my tactics. It also automatically summarizes the calls in Hubspot, which is incredibly helpful (the Hubspot Integration in general is amazing). ### 38. 10/10 Jiminny is a time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Jiminny?** Hubspot Integration! Having this integrations saves so much time for me and my onboarding team. And it is so easy and convenient to use! My team uses it everyday, multiple times a day. **What do you dislike about Jiminny?** The hubspot integratioon could be a little more polished or advanced, but its incredible. **What problems is Jiminny solving and how is that benefiting you?** Time management and organization. With the extension, it is near impossible to forget to log a meeting or your notes. And if you have any follow up tasks, you can create them all right there in one screen. Its beautiful! ### 39. Great for training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Jiminny?** Informative and quick feedback, great for call reviewing and training **What do you dislike about Jiminny?** slight delay in call logging but no major negatives **What problems is Jiminny solving and how is that benefiting you?** helps with staff training ### 40. Concise and easy to understand and navigate **Rating:** 4.0/5.0 stars **Reviewed by:** jahmar h. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Jiminny?** It is very efficient with recordings I also appreciate the statistics that are available with every call **What do you dislike about Jiminny?** I have not found any aspect that I dislike **What problems is Jiminny solving and how is that benefiting you?** it gives me the opportunity to relisten calls making me aware to necessary areas that I can improve upon ### 41. Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** How quick and responsive the support team are, cannot fault them **What do you dislike about Jiminny?** A few too many teething issues but support team are quick to help **What problems is Jiminny solving and how is that benefiting you?** Meeting notes feedback ### 42. Overall really happy with Jiminny! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** Great product, and great customer success. **What do you dislike about Jiminny?** Some areas of UI are a bit less intuitive. **What problems is Jiminny solving and how is that benefiting you?** Amazing conversation intelligence. Very accurate transcribing. Lots of great functionality. ### 43. Great UX and really great support chat! **Rating:** 5.0/5.0 stars **Reviewed by:** Regina F. | Corporate Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Jiminny?** Jiminny has been super helpful in my role (Onboarding Specialist). After all trainings with my customers, I am then able to send them recordings of the training. It has been super helpful and my customers really appreciate it. The Hubspot integrations are also great, it has been way easier to log meetings with the Jiminny Sidekick, and has actually optimized my workflow. Customer Support has also been super fast and helpful with their chatbox. **What do you dislike about Jiminny?** I don't think there is anything I dislike about Jiminny. Sometimes if I want to scrub through a video it can take a bit of time to load but that normally just has to do with the WIFI, **What problems is Jiminny solving and how is that benefiting you?** I do not use Jiminny for sales purposes although our team has purchased it for that. I am an Onboarding Specialist and it allows me to send the recordings of every training to our customers. It is also very helpful to look back on if needed. ### 44. Good to use, helpful for calls **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Jiminny?** It's good to use for recording calls, the to-do's after each call are accurate. I like the ability to add the call and notes into hubspot CRM and it has seamless integration. I use Jiminny with each of my calls, almost on a daily basis. **What do you dislike about Jiminny?** The transcript where it indicates who's talking is always inaccurate. I find this hard to review who's speaking and often have to watch the video to see if it's myself or the prospect. There was a period that Jiminny didn't come to the meetings but that was a bug and the customer support team was super responsive and helpful with this. **What problems is Jiminny solving and how is that benefiting you?** It solves the problem of summarizing a very lengthy call into next steps, and it's always there for me to go over if I am ever unsure of how a call went or what was said. ### 45. First time using jiminny! **Rating:** 5.0/5.0 stars **Reviewed by:** Valicia B. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Jiminny?** Give me insights into what's going on within my team and company! It allows me to go back and listen previous calls, just in case I missed anything. It gives you the opportunity to learn from your Coworkers also. **What do you dislike about Jiminny?** Nothing, Everything sooo perfect so far! **What problems is Jiminny solving and how is that benefiting you?** There was a problem with pairing jiminny to my office 365, customer service was a big help. ### 46. Great tool for helping manage a sales team **Rating:** 4.0/5.0 stars **Reviewed by:** Nin P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Jiminny?** I love the reliability and accountability it brings to our business. I've used this with our main brand Enquirybot and it's helped improve onboarding and sales calls **What do you dislike about Jiminny?** The app has improved but still could be better The call scoring is also a little difficult **What problems is Jiminny solving and how is that benefiting you?** It was brought in for tracking calls but it has been a revaltaion for helping record onboarding and sales calls for future follow up and optimisations ### 47. It was awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Sales Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Jiminny?** It is very interactive and allows us to get a comprehensive AI analysis of our calls. **What do you dislike about Jiminny?** There is nothing that I dont like at this point. **What problems is Jiminny solving and how is that benefiting you?** Solving the coaching and analysis problems relating to our calls taken with clients. ### 48. It's a great tool to understand to improve the performance ! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Jiminny?** the transcriptions, the customer service who is very performant ! **What do you dislike about Jiminny?** The translations system : it's a shame we cannot translate a transcription esily. **What problems is Jiminny solving and how is that benefiting you?** Being pushy for example : I am not enough pusky on the end of my demos to push the client to try our product. ### 49. Never used a tool like Jiminny before - so helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Jiminny?** Give me insights into what's going on with my team and company as a whole! Helps me review and go back to previous customer conversations with precision. **What do you dislike about Jiminny?** I don't have anything about Jiminny that I dislike. **What problems is Jiminny solving and how is that benefiting you?** While managing a book of business of 25 clients it's super helpful to have an audio/video record of previous conversations as well as high level notes/next steps/etc after each call! **Official Response from Alex Cook:** > Hi Brittany, We really appreciate the time you've taken to leave the team such positive feedback. Having the customer voice at the heart of decision making is something we take great pride in, so we're glad to hear you're seeing that value in your own business. I'll be sure to pass on your feedback, but if there's anything in the future that you'd like to share in more detail then my email address is: alex.cook@jiminny.com Take care, Alex (Marketing Director) ### 50. Jiminny is AWESOME **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Jiminny?** The action items that are generated after the call **What do you dislike about Jiminny?** It incorrectly labels who says what & there is no feature that provides call notes broken down by the topic of discussion. **What problems is Jiminny solving and how is that benefiting you?** The ability to track action items for each call and the ability to quickly search topics of the conversion in the dialogue. ## Jiminny Discussions - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment - [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+23%3A37%3A50+-0500&secure%5Bsession_id%5D=25835e32-c4a5-4c21-9c0f-d528383f50e1&secure%5Btoken%5D=7749ef4a0772a8554ec4eb7a7d5ad2bdbf6eb6b0cd1dec370c65ae1d5997be6b&format=llm_user) ## Jiminny Integrations - 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[Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GrooveHQ](https://www.g2.com/products/groovehq/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Inside Sales](https://www.g2.com/products/inside-sales/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Orum](https://www.g2.com/products/orum/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Twilio Flex](https://www.g2.com/products/twilio-twilio-flex/reviews) - [Vonage AI](https://www.g2.com/products/vonage-ai/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Jiminny Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Generative AI** - AI Text Summarization **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Jiminny Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,504 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,500 reviews)