---
title: Jiminny Reviews
meta_title: 'Jiminny Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 931 reviews by the users' company size, role or industry
  to find out how Jiminny works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 931
  scale: '5'
date_modified: '2026-09-17'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# Jiminny Reviews
**Vendor:** Jiminny  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 931  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About Jiminny
Jiminny is a conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across various communication channels, including video, voice, and email. This innovative solution automates the integration of these insights into customer relationship management (CRM) systems, enabling teams to make informed decisions that drive effective revenue growth. The platform is tailored for the entire Revenue Team, addressing the unique needs of each member. For Sales Representatives, Jiminny automates routine administrative tasks, allowing them to concentrate on selling and improving their performance. This automation streamlines workflows and enhances productivity, enabling sales professionals to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that facilitate team development, fostering an environment of continuous improvement and confidence-building among team members. Executives can rely on Jiminny as a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can easily track progress and identify areas for improvement. This comprehensive approach to go-to-market conversation intelligence empowers all levels of the organization to collaborate effectively towards achieving revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. This feature allows teams to adapt their strategies on the fly, enhancing their responsiveness to market dynamics. Additionally, Jiminny boasts a fast onboarding process and a user-friendly interface, ensuring that teams can quickly acclimate to the platform and begin realizing its benefits without significant downtime. By leveraging Jiminny, organizations can sell smarter, grow faster, and ultimately win more deals. The platform not only enhances individual performance but also fosters a data-driven culture that supports sustained growth and success across the entire organization. Through its innovative features and comprehensive insights, Jiminny stands out as a valuable tool for any revenue-focused team looking to optimize their go-to-market strategies.



## Jiminny Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users praise Jiminny for its **helpful customer support** and effective summarization of calls, enhancing productivity. (168 reviews)
- Users find Jiminny's **ease of use** remarkable, appreciating seamless integration and quick access to meeting highlights. (146 reviews)
- Users appreciate the **call recording feature** of Jiminny, enabling effective analysis and improved client communication. (134 reviews)
- Users appreciate the **effective AI summaries** that enhance call reviews and improve customer service interactions. (106 reviews)
- Users value the **clear recordings and transcripts** of Jiminny, enhancing their productivity and knowledge retention. (94 reviews)
- Users find Jiminny to be a **time-saving tool** , streamlining call reviews and enhancing communication efficiency. (90 reviews)
- Users value the **clear recordings and transcripts** provided by Jiminny, enhancing their sales team's workflow and insights. (84 reviews)
- Users value the **automation features** of Jiminny, streamlining call recordings and insights for improved sales performance. (70 reviews)
- Users commend Jiminny's **fantastic customer support** , highlighting its effective onboarding and guidance for optimal tool usage. (62 reviews)
- Accuracy (55 reviews)

**What users dislike:**

- Users experience **call issues** , finding the tagging process cumbersome and facing delays in call updates on Jiminny. (71 reviews)
- Users note the **AI inaccuracy** of Jiminny, requiring specificity and sometimes yielding incorrect details in conversations. (58 reviews)
- Users experience **accuracy issues** with Jiminny, particularly with accents, background noise, and detail inconsistencies. (57 reviews)
- Users note the **limited AI customization** options and evolving functionality, impacting results and user experience. (25 reviews)
- Users find that **poor transcription** in Jiminny can lead to confusion and misinterpretation of discussions during calls. (25 reviews)
- Users face **recording issues** with unpredictable processing times and limitations on adding recordings to internal calls. (22 reviews)
- Users express frustration over **call limitations** and wish for improved UI and features to enhance usability. (20 reviews)
- Learning Curve (20 reviews)
- Missing Features (19 reviews)
- Slow Loading (19 reviews)

## Jiminny Reviews
  ### 1. Good support tool for SDRs and managers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kunal J. | Mid-Market (51-1000 emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 15, 2026

**What do you like best about Jiminny?**

I like Jiminny's call recordings and transcripts because they make follow-ups and internal discussions easier. It's much simpler to check what was discussed than to rely only on CRM notes. I appreciate that newer reps can listen to older discovery or demo calls from senior team members. This really helped during onboarding, as they could hear actual customer conversations and objections, rather than just going through training sessions. Jiminny has made day-to-day sales less hectic, as reps no longer have to depend solely on memory or short CRM notes during follow-ups. It saves my time as a manager because I can review important parts of calls myself without needing detailed updates from reps repeatedly. Integrating Jiminny with HubSpot and Zoom was straightforward, and it significantly helps during pipeline reviews, as we can cross-check actual customer conversations.

**What do you dislike about Jiminny?**

The platform is not perfect though. In longer meetings with several participants, speaker names sometimes need manual correction, and transcripts occasionally miss technical terms. I think it could improve more in meetings where multiple people speak one after another very quickly. In some of our longer customer calls, speaker labels get mixed and then reps need to manually check parts of the transcripts later. For transcripts, it would help if technical product names or industry terms were picked up more accurately. Most normal conversations work fine, but fast discussions sometimes miss smaller details and need attention.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny helps with tracking sales calls and demos, reducing reliance on memory or brief CRM notes. It provides call recordings and transcripts for quick reviews and aids new reps by letting them learn from past calls. Managers can review calls without constant checks with reps.

  ### 2. Boosts Focus with Intelligent Call Summaries

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessie A.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 10, 2026

**What do you like best about Jiminny?**

I like using Jiminny for recording my calls with customers because it allows me to focus more during meetings without having to take notes at the same time. I really like the AI overview it provides after the call and the next steps points it gives, which help me write my account updates for my manager. The initial setup was pretty easy too.

**What do you dislike about Jiminny?**

One thing I would love to see is in the search functionality. When you're looking for something in the on-demand calls, it would be really helpful if you could search through all of a certain customer's recordings for specific keywords or topics.

**What problems is Jiminny solving and how is that benefiting you?**

I use Jiminny for recording calls with customers to take notes later, freeing me to focus more during meetings. The AI overview and next steps help with account updates for my manager.

  ### 3. Boosts Sales Calls with Quick Insights, Needs Better Integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** carl l. | Founding AE, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** May 14, 2026

**What do you like best about Jiminny?**

I appreciate how Jiminny is pretty quick. It provides insights into where calls are going wrong and helps identify areas for improvement. The live coaching really helps, and it's always good to get another perspective on how calls are going.

**What do you dislike about Jiminny?**

It could be better integrated into other platforms.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny helps pick up on missed opportunities in sales calls, provides coaching opportunities, and offers insights into improving call performance with live coaching.

  ### 4. Effortless Call Recording and Summaries That Improve Our Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Charli T. | Social Media Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 30, 2026

**What do you like best about Jiminny?**

It records and summarises our hundreds of calls and helps us analyse and report with ease so we can handle calls more effectively

**What do you dislike about Jiminny?**

Havent really experienced any downsides as such

**What problems is Jiminny solving and how is that benefiting you?**

handling business objectives, streamlining tasks, helping on legal side

  ### 5. Fast AI Summaries, but Finding Specific Calls Can Be Tricky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lauren M. | Marketing Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

**Reviewed Date:** March 19, 2026

**What do you like best about Jiminny?**

I like how the AI can quickly summarise the key points in the discussions

**What do you dislike about Jiminny?**

It can be quite hard to find specific calls, however I think this is more of an internal tagging on our end.

**What problems is Jiminny solving and how is that benefiting you?**

The ability to analyse calls quickly

  ### 6. User Friendly Call Recording

**Rating:** 3.5/5.0 stars

**Reviewed by:** Maya G. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 05, 2025

**What do you like best about Jiminny?**

I have found that their support team responds quickly and is always helpful, willing to go the extra mile to assist. In addition, the platform itself is user-friendly, and the AI recommendations are a powerful tool for any CSM looking to save time.

**What do you dislike about Jiminny?**

At times, I get the impression that the platform leans heavily toward a sales-oriented approach. Additionally, I would appreciate it if their email reports offered more features and improvements, especially when it comes to the information provided via email.

**What problems is Jiminny solving and how is that benefiting you?**

The app offers useful features such as note-taking, call recording, and email follow-up. These tools help me stay organized and ensure I don't miss important details.

  ### 7. Streamlined Call Management, But Needs Faster Load Times

**Rating:** 4.0/5.0 stars

**Reviewed by:** paul z. | Client Relationship Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 07, 2026

**What do you like best about Jiminny?**

I use Jiminny for CRM tracking and call logging, and I really appreciate the action items and accountability steps. They improve the customer service experience. The notetaker feature is particularly valuable to me as it allows me to focus more on the call without worrying about making fast and accurate notes. The initial setup was very smooth, which was a pleasant surprise.

**What do you dislike about Jiminny?**

I think load speeds could be faster. It typically takes around 30 minutes for a 15-minute call to load.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny helps me with cleaner notes and faster resolution with added clarity. It highlights bullet points for action items post-call, freeing me up to focus more on the conversation.

  ### 8. Quick, Reliable, Easy Call Notes That Simplify Follow-Ups and Proposals

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 21, 2026

**What do you like best about Jiminny?**

It's quick, reliable, ease of use - good for follow-up's and proposals.

**What do you dislike about Jiminny?**

Can sometimes be slow to process post call activity notes however the support team are quick and efficient with speedy response. Call notes sometimes are not accurate 100% and picks up notes from wrong person however majority of time this works great!

**What problems is Jiminny solving and how is that benefiting you?**

I spend less admin time writing call notes and proposals, and it also includes handy follow-up activities and tasks to keep things moving.

  ### 9. Straightforward Call Summaries That Make Notes Easy for Everyone

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 23, 2026

**What do you like best about Jiminny?**

Summarising calls to create easy straight forward notes for everyone to be able to access and understand

**What do you dislike about Jiminny?**

dont really have anything I don't like...

**What problems is Jiminny solving and how is that benefiting you?**

Summarising calls and saving time

  ### 10. Call Recording and Coaching with Great Sales Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harminder c. | business development, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 13, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Jiminny?**

call recording and coaching. sales support

**What do you dislike about Jiminny?**

i haven't really used it yet properly so i cany make judgment.

**What problems is Jiminny solving and how is that benefiting you?**

help with call coaching and recording notes

  ### 11. Efficient Call Tracking with Exceptional Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suzy L.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 09, 2026

**What do you like best about Jiminny?**

I like that Jiminny works well for tracking calls and find it especially useful for training purposes. I really enjoyed the customer service I received from Stoyan, who was responsive and professional.

**What do you dislike about Jiminny?**

Haven't found anything I don't like yet

**What problems is Jiminny solving and how is that benefiting you?**

I use Jiminny for tracking team calls for training purposes.

  ### 12. Jiminny helps us stay organized!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 25, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Jiminny?**

I like the insights and being able to keep up with my team and what they are watching/reviewing! I also like the ease of use and how simple it is to navigate the platform. I love seeing the key words and being able to jump to specific mentions in the videos.

**What do you dislike about Jiminny?**

Sometimes the screens are a bit jumbled, it could possibly improve with some UI/UX research and seeing where customers are struggling. The search bar is somewhat hard to use. I would like to be able to search for a person and see all of their recorded calls- if this exists I have yet to find it.

**What problems is Jiminny solving and how is that benefiting you?**

Jimminy is solving the organization problems that everyone is having. Being able to search by key words is crucial to us and finding the correct video. This also helps us review salespeople and find if any errors are happening// receiving customer feedback.

  ### 13. Useful for reviewing calls but the UI leaves a bit to be desired

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jack D. | Product Designer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 25, 2025

**What do you like best about Jiminny?**

It's ability to quickly scan over calls and find the relevant information fast.

**What do you dislike about Jiminny?**

Navigating the app. The UI feels clunky and not so clear to move around areas so easily.

I find looking for playlists and other things from my team difficult to do easily. I think clearer labelling of the sidebar would work better (instead of using tooltips on hover, use labels).

**What problems is Jiminny solving and how is that benefiting you?**

Analysing customer calls to help understand what features of our product need to be addressed and how we can improve these features down the line.

**Official Response from Maddy Barber:**

> Thank you for your feedback! We’re really glad to hear that Jiminny helps you quickly review calls and zero in on the most relevant information - it’s great to know the platform is supporting your analysis and helping identify opportunities to improve.

We also appreciate your honest thoughts on the UI. Clear navigation is so important, and we’ll be sure to pass your feedback to our product team as we continue working on making the experience as smooth and intuitive as possible.

Thanks again for taking the time to share your experience and for being part of the Jiminny community!

  ### 14. Extremely useful, helpful software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam G. | Head of UK Sales, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 08, 2025

**What do you like best about Jiminny?**

The speed at which the recording and analytics, once my sales demo call meeting is finished, which is typically an hour + has been fantastic.

Its ease of use has been great, and it looks really professional when shared demo recording with prospects.

I've found it useful to be able to use as a performance analysis for 1-2-1's.

**What do you dislike about Jiminny?**

Nothing of note so far, `nothing to dislike as it stands.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny is solving the note taking in the meetings, but giving us AI on creating emails instructions on next steps, identifying potential risks to the deal.

**Official Response from Maddy Barber:**

> Thank you for such a fantastic review! We’re thrilled to hear that Jiminny’s speed, ease of use, and professional look are making such a difference in your workflow. It’s especially great to know that sharing recordings with prospects and using them for performance analysis in 1-2-1s has been so valuable.

It’s wonderful to hear there’s nothing to dislike so far - thank you again for sharing your experience, and we look forward to continuing to support your success with Jiminny!

  ### 15. Good impact on our daily business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thiet T. | Head of Sales, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 27, 2025

**What do you like best about Jiminny?**

What we love most about Jiminny is how it brings transparency and clarity to our customer conversations. The ability to record, transcribe, and analyze calls in one place has been a game-changer for our marketing and sales alignment. It helps us understand exactly how messaging is landing, identify patterns across customer interactions, and coach our teams more effectively. The integration with our CRM and other tools is seamless, and the user interface is clean and easy to navigate. It’s not just a call recording tool—it’s a full-fledged conversation intelligence platform.

**What do you dislike about Jiminny?**

While Jiminny has been incredibly valuable, there are a couple of areas where we’d love to see further improvement. Sometimes the transcription accuracy can slip slightly, especially with heavy accents or technical jargon, though it’s usually easy to correct. Also, we’d appreciate more flexibility in customizing dashboard views and reporting for specific marketing use cases. That said, the Jiminny team is very responsive to feedback, and they’re constantly rolling out updates, which gives us confidence in the roadmap.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny is helping us solve several key challenges in marketing and sales alignment. Before using it, we lacked visibility into real customer conversations, which made it difficult to understand what messaging was resonating and where prospects were dropping off. Jiminny solves that by capturing every call, transcribing them accurately, and giving us deep insights through conversation analytics.

  ### 16. I enjoy trying to use Jimminy but think the features & customer interaction could be a lot clearer

**Rating:** 4.0/5.0 stars

**Reviewed by:** William S. | Client Development Lead, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 08, 2025

**What do you like best about Jiminny?**

the ability to interact with coaching concepts - eg score a call according to a framework and citing a transcript ask for coaching prompts to be applied to TRY to be consistent about improving performance

**What do you dislike about Jiminny?**

Everything is just ALMOST there but not quite. Come on product team! give the finishing touches and UI enough focus to showcase all your good work! ACS is slightly mis labelled for example. It's a good feature but positioned wrongly as call scoring. Don't be ashamed that call scoring has to be manual in other parts of the app - focus on making this journey a bit easier. the settings functionality is a nightmare for an end user

**What problems is Jiminny solving and how is that benefiting you?**

call recording, sales coaching, note taking

  ### 17. Jiminny has transformed how we do things

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roxana B. | SDR, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 06, 2025

**What do you like best about Jiminny?**

Jiminny is great, as a sales leader jiminny is one of the most important tools we use, it is simple, visually appealing and allows myself and and my team to listen to calls, understand what went well and what didn't and consistently improve. We use jiminny every day as a key part to our work flow.

The customer service is AMAZING!

**What do you dislike about Jiminny?**

Jiminny has its own dialler but the dialler does not integrate with other tools like Outreach or Saleloft which means that work flow can be disjointed if using these types of tools.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny solves the issue of call recording and conversation intelligence, with their recent changes and addition of AI this tool is really supporting continuous improvement

  ### 18. The team are a big fan

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam C. | Revenue Operations Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 25, 2025

**What do you like best about Jiminny?**

Jiminy is extremely user-friendly and intuitive to use. I can easily search for keywords and quickly find the relevant calls. The AI captures information accurately, which makes reviewing calls far more efficient — it's clear where conversations went well and where there’s room for improvement. Their support team is excellent and responds promptly to any queries.

**What do you dislike about Jiminny?**

Nothing that comes to mind! The team really do enjoy using it

**What problems is Jiminny solving and how is that benefiting you?**

being able to watch back the recordings, share with team members (especially for onboarding). Better note taking and follow up emails is a big win

**Official Response from Maddy Barber:**

> Thank you so much for your fantastic review Sam! We’re thrilled to hear that your team are big fans of Jiminny and that the platform’s ease of use, accurate AI insights, and keyword search are making call reviews so much more efficient. It’s also great to know that our support team has been responsive and helpful whenever you’ve needed them.

We’re especially happy to hear that Jiminny is playing a role in onboarding, knowledge sharing, and making follow-up actions easier to manage - that’s exactly the kind of impact we love to see.

  ### 19. A valuable call recording tool for cross-functional teams - with some limitations for product teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 15, 2025

**What do you like best about Jiminny?**

I appreciate how Jiminny creates a comprehensive repository of customer interactions that's accessible cross-functionally. Sharing insights is quick and easy—I can grab snippets from calls and share them with colleagues, which is helpful for sharing important customer quotes and context. I really like the nudge and keyword detection features because I can automatically get notified about product feedback mentioned during calls, without having to review every call. As a product designer, having the ability to review conversations from across the organization gives me valuable insights I might otherwise miss.

**What do you dislike about Jiminny?**

As a member of the product team, I've found Jiminny to be quite sales-centric - most of the tools and AI summaries focus on sales opportunities, which means I often need to look elsewhere for product-specific analysis. I find myself supplementing Jiminny with other tools to get the comprehensive user experience analysis I need. There are also occasional reliability issues—I've experienced calls that failed to record, or information not being logged. The overall experience could also be more polished, as there are typos in the UI and some clunky interactions. These small details add up to an experience that works well but still has room for improvement.

**What problems is Jiminny solving and how is that benefiting you?**

It provides a comprehensive repository of customer calls from across the organization. This makes it easier for me to gain customer insights without having to review or track down calls from cross-functional teams. It also makes sharing customer feedback very easy, as I can supplement documentation or posts with recording snippets.

  ### 20. Great platform to record meetings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 23, 2025

**What do you like best about Jiminny?**

The new AI tool is super helpful. You can ask questions in regular language about the call and it accurately responds based on the context of the call. The notetaker joins my meetings automatically, very rarely having problems joining. It just works, and I don't have to think about it much.

**What do you dislike about Jiminny?**

At the moment there's nothing specific I don't like. A little while back the video quality was a bit bad, but it seems this is fixed now.

**What problems is Jiminny solving and how is that benefiting you?**

It used to be a tool for us for coaching purposes, but now it's become much more than that. Thanks to the new AI features, it helps us analyse the call faster, uncover risks not noticed in the call, helps ensure no action items are forgotten, and even helps draft emails based on the context of the meeting.

  ### 21. Jiminny is great for call recording and analytics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joe S. | Account Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Being able to listen back on calls and to analyze how much I was talking, did I ask enough questions, where did we leave off for next steps, etc. There are so many helpful features that helped me grow as a salesperson

**What do you dislike about Jiminny?**

The AI transcript summary could be a bit clunky. Especially when there were multiple people on a call, sometimes it confused my colleague with a prospect and the action items wouldn't be relevant.

**What problems is Jiminny solving and how is that benefiting you?**

It's helping me have better conversations with potential clients and make sure I'm asking the right questions and hitting on the right pain points.

  ### 22. Great tool for call listening, can be a little slow to update

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Really good for holding all call records from sales calls, gives good AI overviews on what was discussed in the call along with next steps. This really helps when you are quickly trying to remind yourself of the conversation

I also like that the platform seems to be constantly evolving with the layout becoming more intuitive

**What do you dislike about Jiminny?**

sometimes the tracking can be a bit slow, some calls are not logged properly so difficult to find them. The transcriber sometimes gets the words wrong which is to be expected from most softwares but sometimes means the overview can be wrong

**What problems is Jiminny solving and how is that benefiting you?**

reviewing cold calls, discovery call / demos etc, and helping us learn how to improve

  ### 23. A great software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oliver A. | account executive, Mid-Market (51-1000 emp.)

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 08, 2025

**What do you like best about Jiminny?**

it makes my life easier and helps me focus on other tasks in my day-to-day.

**What do you dislike about Jiminny?**

The ui could maybe be imported slightly.

**What problems is Jiminny solving and how is that benefiting you?**

it allows me to get insite into my calls and allow me to use that feedback to help my growth and hopely close more deals.

**Official Response from Maddy Barber:**

> Thank you for your feedback Oliver! We’re so glad to hear that Jiminny is making your day-to-day easier, giving you more time to focus on what matters most, and supporting your growth by providing valuable insights from your calls. It’s great to know it’s helping you work toward closing more deals.

We also appreciate your thoughts on the UI - it’s important that the platform feels smooth and intuitive to use, and we’ll be sure to pass your feedback along to our product team as we continue improving the experience.

Thanks again for taking the time to share your review and for being part of the Jiminny community!

  ### 24. Easy to Use, Sleek Design

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Obviously the note taking and insights it provides, saves me a ton of time after each call.

**What do you dislike about Jiminny?**

Probably just user error, but it isn't easy to connect with meetings I didn't create.

**What problems is Jiminny solving and how is that benefiting you?**

Automatically recording my calls and then giving me one place for team and others to see a brief overview of each call. Right now I have to keep posting different zoom call links for my Dev team or sales coach to watch. Now they can jump in, get a full review of our conversation, and check at anytime they would like, I don't have to send links or take time making my own call summary.

  ### 25. Useful AI note taker for sales calls

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shiv P. | Head of Scholarships, Small-Business (50 or fewer emp.)

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 03, 2025

**What do you like best about Jiminny?**

Really useful to be able to share insights across teams and watch back calls. Follow ups are also much quicker.

**What do you dislike about Jiminny?**

The AI could do a better job of simulating my tone of voice and making follow-ups look less AI-generated.

**What problems is Jiminny solving and how is that benefiting you?**

Being able to refine sales technique and create very detailed sales notes to be shared with clients and internally across teams.

  ### 26. Love the Automated Call Transcription!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melanie P. | Account Executive, Enterprise (> 1000 emp.)

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 26, 2025

**What do you like best about Jiminny?**

I really like how Jimminy automatically transcribes calls. It makes it so much easier to review conversations and keep track of important details. This feature has been a huge time-saver for our team!

**What do you dislike about Jiminny?**

I sometimes had issues accessing Jimminy

**What problems is Jiminny solving and how is that benefiting you?**

Jimminy solves the problem of having to manually take notes during calls or rely on memory after meetings. By automatically transcribing calls, it makes it easy to review conversations, track follow-ups, and share important information with the team. This has improved our accuracy, saved us a lot of time, and made it much easier to keep everyone aligned on next steps.

  ### 27. Jiminny Does the Job

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

What I like best about Jiminny is that I no longer have to worry about taking extensive notes during calls - it captures everything for me. It allows me to be fully present and actively listen, which I wasn’t able to do as effectively before.

**What do you dislike about Jiminny?**

What I dislike about Jiminny is that I can't proactively add it to an internal call if I'm not the owner of the calendar event. This can be limiting when I want to ensure a call is recorded or transcribed but don’t have control over the invite.

**What problems is Jiminny solving and how is that benefiting you?**

takes extensive notes for each call.

  ### 28. Good Features, But Recording Processing Is Slower

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

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**Reviewed Date:** November 05, 2025

**What do you like best about Jiminny?**

The AI summary does an okay job at capturing details from the call

**What do you dislike about Jiminny?**

The timing of the recordings being processed is taking longer than previous.

**What problems is Jiminny solving and how is that benefiting you?**

It was solving the issue of getting my follow ups out in a more timely manner but that is no longer the case recently

**Official Response from Maddy Barber:**

> Thank you for taking the time to share your feedback. We’re glad to hear that you’re finding value in Jiminny’s AI summaries and that the platform has helped you streamline your follow-ups in the past.

We’re really sorry to hear about the recent slowdown in recording processing times—that’s not the experience we want for our users. If you could reach out to your CSM or our Support Team, they’ll be able to take a closer look at your account and make sure everything is running as efficiently as it should be. They can also check whether any recent settings or updates may have affected processing speed.

Your feedback is extremely helpful, and we’ll be sure to pass this along to our product team as we continue to optimize performance. Thank you again for your honesty—we’re committed to getting things back to the speed you expect from Jiminny.

  ### 29. In-depth review tool for meeting recordings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

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**Reviewed Date:** July 16, 2025

**What do you like best about Jiminny?**

The speed of processing meetings is impressive, as we're used to waiting an hour for the recording to process itself. With Jiminny, it appears to be somewhat instant.

**What do you dislike about Jiminny?**

There are some areas that we haven't explored yet, so wouldn't say there is anything specific at this point..

**What problems is Jiminny solving and how is that benefiting you?**

The key reason for exploring Jiminny was that it connects the calls in HubSpot into one central analytics system.

**Official Response from Maddy Barber:**

> Thank you for your review! We’re so glad to hear that Jiminny’s speed in processing meetings has made such a positive difference for you - it’s great that you no longer have to wait around to access your recordings. We’re also pleased that the HubSpot integration is helping you centralize your analytics and streamline your workflow.

Since you mentioned there are still areas of the platform you haven’t explored yet, we’d love to hear your feedback once you’ve had the chance to dive deeper into those features. Your insights are really valuable in helping us continue to refine the experience.

Thanks again for taking the time to share your thoughts and for choosing Jiminny - we look forward to supporting you further as you explore more of what the platform can do!

  ### 30. Good analysis tool for a more reasonably price than competitors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

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**Reviewed Date:** July 23, 2025

**What do you like best about Jiminny?**

Detailed AI analysis and summary of calls

**What do you dislike about Jiminny?**

Struggles with effectively identifying call participants and recording who said what

**What problems is Jiminny solving and how is that benefiting you?**

Ability to analyse my own performance on deals as well as support me in keeping well informed through existing opportunities. The recording capability enables me to be present in the call with the confidence that the key information is being picked up.

**Official Response from Maddy Barber:**

> Thank you for your review! We’re delighted to hear that Jiminny’s AI analysis and call summaries are helping you stay present in conversations while still capturing the key details you need. It’s great to know the platform is supporting you both in analysing your performance and staying on top of opportunities.

We also appreciate your feedback on participant identification and speaker tracking. To help us improve, it would be really valuable if you could share some specific examples of where this has caused issues. If you reach out to your CSM or our Support Team, they’ll be able to capture these details and pass them directly to our product team.

Thanks again for taking the time to share your experience - we’re thrilled that Jiminny is providing strong value at a competitive price, and we look forward to making it even better for you!

  ### 31. Does a great job with call recording

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tyler H. | Account Executive, Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

I like the call recording functionality and some of the Ask Jiminy functionality that is now available on the backend.

**What do you dislike about Jiminny?**

I was there was more deal management features that would integrate with Salesforce like other platforms I have used in other roles.

**What problems is Jiminny solving and how is that benefiting you?**

Having access to a transcript to quickly review calls.

  ### 32. Simple, easy to use & effective for sales training

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

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**Reviewed Date:** July 12, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Jiminny?**

- easy to share calls across teams; great for coaching & feedback
- simple user experience
- identifies & categorises themes of conversations
- in-depth analytics (talk to listen ratio, patience, talking speed, etc)
- offers summaries of calls to help quick recaps

**What do you dislike about Jiminny?**

- tricky expanding / reducing snippets to share - have to start from the beginning

- call timeline is a little busy

**What problems is Jiminny solving and how is that benefiting you?**

- improving sales performance via coaching
- enables sales team to review their calls in preparations for next steps

  ### 33. Jiminny is a great tool for me, as an AE.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

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**Reviewed Date:** November 14, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Jiminny?**

It's great that I can watch my meetings back. Additionally, the interface is easy to use, especially alongside other softwares such as Hubspot and RevenueHero, which all come together to streamline my operations, save me time and make my job easier.

**What do you dislike about Jiminny?**

The only thing I would change about Jiminny is being unable to search for individual colleagues and then go back through their recent meetings and calls.

**What problems is Jiminny solving and how is that benefiting you?**

Solving problems of assessing whether clients are attending meetings, preventing me from having to chase up colleagues for this information when all of us are busy people with tight schedules. It also allows me to go over past calls and meetings of both myself and my colleagues, which benefits me in terms of sales coaching - this was an invaluable tool when starting out as an SDR and learning how to speak on the phone with clients and pitch.

  ### 34. Great when it works properly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jessica H. | Customer Success Manager, Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

I like the AI features to create follow up emails and summaries after calls.

**What do you dislike about Jiminny?**

Sometimes my meetings do not synch and aren't recorded.

**What problems is Jiminny solving and how is that benefiting you?**

Being able to get a summarization of calls and next steps. Also having a place to log and keep track of calls for coaching.

  ### 35. Good service and very intuitive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Daniel R. | Business Development Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 22, 2025

**What do you like best about Jiminny?**

Easy to use and easy to integrate. The ask jiminny feature is great for drawing analysis out of calls and good for self coaching

**What do you dislike about Jiminny?**

Sometimes the service can go down but expected with all software platforms

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny allows for accurate and easy KPI checking

  ### 36. Great experience with a highly useful tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

It's a fantastic platform to be able to review calls, summarise notes and reflect on personal and team performance.

**What do you dislike about Jiminny?**

I think some of the transcription and AI summary features could be better, especially when compared to competitors like Gong.

**What problems is Jiminny solving and how is that benefiting you?**

It eliminates the need to capture every piece of information from a call via physical notes. You can be confident that you will have the opportunity to review the call retrospectively. 
It provides a comprehensive summary and full transcript of a conversation.

  ### 37. Jiminy is a great tool for calling my clients!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

I love the AI tools. They help me formulate the best responses and even help out with emails. I also like being able to go back and listen to my meetings, allowing me to not have to spend the whole meeting taking notes

**What do you dislike about Jiminny?**

I do not like the live coach. It is distracting

**What problems is Jiminny solving and how is that benefiting you?**

Jiminy is helping me personalize my follow up outreach to my clients, and giving me original ideas to help me be more creative in my role.

  ### 38. Jimminy has been a great tool for me and my team to review and track our sales demos

**Rating:** 4.0/5.0 stars

**Reviewed by:** Trey F. | Account Executive, Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Call transcript and AI review of it. This helps us knows what happened quickly

**What do you dislike about Jiminny?**

Sometimes picks up incorrect words in transcription or doesn't fully understand the point of the convo

**What problems is Jiminny solving and how is that benefiting you?**

Review of calls and sharing of calls easier

  ### 39. Jiminny experience as a Senior Account Executive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

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**Reviewed Date:** June 13, 2025

**What do you like best about Jiminny?**

Recording breakdown & data, transcripts, summary, statistics, etc.

**What do you dislike about Jiminny?**

I have to log back in often as it signs me out for some reason, and occasionally the note taker isn't automatically added/invited to the Google Meet.

**What problems is Jiminny solving and how is that benefiting you?**

It records my demos and gives the ability to go back and review information the client talked about as well as going back and analyzing my tone, verbiage, etc.

  ### 40. The new AI feature is a game changer!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

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**Reviewed Date:** November 08, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Jiminny?**

Ask Jiminny! As a Manager leading a team, it is imperative that I can easily identify topics discussed. The new AI tool, allows me to do this in record speed.

**What do you dislike about Jiminny?**

The synopsis of Jiminny, does sometimes misinterpret whose voice is who's, which makes it difficult to summaries a call without listening in full

**What problems is Jiminny solving and how is that benefiting you?**

Day to day coaching of the Team is achieved much easier with Jiminny. Especially since the AI came into force

  ### 41. Helping Sales Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer S. | Account Executive , Mid-Market (51-1000 emp.)

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**Reviewed Date:** September 26, 2024

**What do you like best about Jiminny?**

What I like best about Jimminy is how user-friendly and intuitive the platform is. It makes it easy to track conversations, analyze data, and gather insights to improve performance. The real-time coaching feature is incredibly helpful, allowing me to give feedback to my team instantly. Overall, it’s been a game-changer for productivity and communication!

**What do you dislike about Jiminny?**

One downside of Jimminy is that sometimes the call transcription isn't always 100% accurate, especially with background noise or accents, which can make it difficult to rely on for certain conversations. Additionally, the integration with some other tools could be smoother. However, these are minor issues compared to the overall value the platform provides.

**What problems is Jiminny solving and how is that benefiting you?**

Jimminy is helping us solve the challenge of tracking and analyzing team performance across multiple conversations. It's been extremely beneficial for coaching, providing clear insights into areas where individuals can improve, and recognizing patterns in successful interactions. The real-time feedback and ability to review calls have streamlined our training process, ultimately boosting team performance and communication efficiency.

  ### 42. Solid sales training tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shanaya C. | Sales lead, Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

The video recording and coaching helps me improve on my delivery

**What do you dislike about Jiminny?**

The notes it takes aren't always accurate.

**What problems is Jiminny solving and how is that benefiting you?**

Training the sale team

  ### 43. Detailed, intuitive, and insightful

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

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**Reviewed Date:** May 06, 2025

**What do you like best about Jiminny?**

The insights can really help development in calling. Very detailed categories that include talk to listen ratio, talking speed, patience and much more.

**What do you dislike about Jiminny?**

There are often blips in the software - things like calls being silent, issues with logging etc - they are quickly resolved but have had more issues than I'd like.

**What problems is Jiminny solving and how is that benefiting you?**

Tracking all my calls - delivering insights on my questioning and conversational quality.

  ### 44. Great value for money

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nea L. | Senior Account Executive, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Has comprehensive analytics on calls and the AI assistant is great in spotting key findings from the call. Easy to use!

**What do you dislike about Jiminny?**

Challenges to get all functionalities available when having calls in Finnish.

**What problems is Jiminny solving and how is that benefiting you?**

"Ask jiminny" helps to pinpoint customer pains and call summaries, that are visible directly in Hubspot (via integration) help minimize admin.

  ### 45. Useful in some cases

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 24, 2025

**What do you like best about Jiminny?**

The AI feature to summarize the calls and ask questions is great.

**What do you dislike about Jiminny?**

UI is a little much. Too many things going on at once.

**What problems is Jiminny solving and how is that benefiting you?**

Allowing us to review past sales calls and summarize them for us.

**Official Response from Maddy Barber:**

> Thank you for sharing your feedback! We’re glad to hear that you’re finding value in Jiminny’s AI features - especially for summarizing calls and helping you quickly get the insights you need.

We also appreciate your honesty around the UI feeling a little busy at times. Clear and simple navigation is really important, and we’ll be sure to pass your feedback along to our product team as we continue improving the experience.

Thanks again for taking the time to share your thoughts - we’re delighted that Jiminny is helping your team and look forward to making it even better for you.

  ### 46. I like Jimminy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

The interface is very easy to use. It's very easy to find every call, and I like the AI notes.

**What do you dislike about Jiminny?**

The AI notes could be more detailed. That would make Jimminy better

**What problems is Jiminny solving and how is that benefiting you?**

Mostly notes, thanks to Jimminy I don't need to worry that I will miss something from the call.

  ### 47. It was okay but getting better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Being able to clip up videos to share with clients and the team

**What do you dislike about Jiminny?**

The interface used to be quite clunky to use but this has changed now

**What problems is Jiminny solving and how is that benefiting you?**

We have set points that should be covered in the sales calls and it assists in reminding the teams what is needed.

  ### 48. Great platform for call reviews

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 05, 2024

**What do you like best about Jiminny?**

I appreciate Jiminny’s intuitive interface and efficient call review features, which make it easy to revisit key details from conversations. The streamlined note-taking capability helps keep track of customer interactions without missing important information.

**What do you dislike about Jiminny?**

While Jiminny offers strong functionality, the AI still feels a bit underdeveloped. Its insights can sometimes be too generic, and it occasionally misses context, which limits its usefulness for complex interactions. Improvements here could make the tool even more valuable.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny helps solve the challenge of tracking important customer insights across numerous conversations. By centralising call recordings and notes, it ensures I can easily access past interactions without losing details or needing to manually compile information. This benefits me by making my workflow more efficient, allowing me to prepare thoroughly for follow-ups, and enabling me to identify trends in customer feedback over time. It’s also a great tool for collaborating with teammates.

  ### 49. Great platform for call reviews, automation and deal assistance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul S. | Senior Account Executive, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 04, 2024

**What do you like best about Jiminny?**

It's very intuitive and easy to navigate. Can quickly find what I need from a call and review on the spot. It's integration with Salesforce has been solid in comparison to similar tools I've used in the past.

**What do you dislike about Jiminny?**

The AI functionality for meeting recaps can be a bit spotty from time to time. Helpful for internal use but not as helpful for external followups, shares, etc.

**What problems is Jiminny solving and how is that benefiting you?**

It allows me to focus in on my calls without having to concentrate on note taking. It makes me more present and mindful of what's being said and how it's being said. Allows me to get the most out of each conversation.

  ### 50. Been great and looking at making their product better.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Very easy to use. Love the ability to go back and listen to calls. Love the AI notetaker. Love that it helps calculate what next steps are needed.

**What do you dislike about Jiminny?**

On the extension it doesn't give you the most recent call recordings.

**What problems is Jiminny solving and how is that benefiting you?**

To simplify the sales process


## Jiminny Discussions
  - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment

- [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-09-19+13%3A25%3A06+-0500&secure%5Bsession_id%5D=43f9bd26-8646-4fa3-95ef-4de73ea3ed1a&secure%5Btoken%5D=5777cb8d0a23be24c07e16cf09c26c82476d0fe2e56647413d3e3b308f47ec4d&format=llm_user)

## Jiminny Features
**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis
- Lead Qualification
- Trend Analysis
- Real-Time Data
- AI/Machine Learning

**Revenue Sourcing and Forecasting**
- Revenue History
- Pipeline Management
- Dashboard Analytics
- Multi-Device Data Visualization
- Data Segmentation
- Predictive Forecasting
- Revenue Operations Cadence

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- CRM Integration

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Agentic AI - Revenue AI Platforms**
- Natural Language Interaction
- Proactive Assistance
- Autonomous Task Execution
- Cross-system Integration
- Decision Making
- Adaptive Learning

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**CRM Data Enrichment**
- Calendar Sync
- Email Activity Capture
- Conversation Intelligence
- Marketing Leads
- Contact Capture

**Platform - Revenue AI Platforms**
- Conversation Intelligence
- Predictive Forecasting
- CRM Data Enrichment
- Actionable Insights
- Risk Flagging
- Workflow Orchestration
- Sales Coaching
- Pipeline & Deal Management
- Customer Data Capture

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Live Forecasting
- Budgeting/Forecasting
- Correlation Analysis
- Competitive Analysis
- Sales Trend Analysis
- Statistical Analysis

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Account Management**
- Nonengaged Accounts
- Account optimization
- Historical Patterns
- Rep Performance
- Account Engagement
- Historical Win/Loss Patterns

**Generative AI**
- AI Text Summarization
- Generative AI

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking
- Predictive Analytics
- Visual Analytics
- Task Management
- Contact Management
- Lead Management
- Opportunity Management
- Workflow Management

**Generative AI**
- AI Text Summarization
- Generative AI

**Agentic AI - Revenue Operations & Intelligence (RO&I)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Social Media Integration
- Website Integration

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Forecasting

**Additional Functionality**
- Performance Metrics
- Keyword Filtering
- Natural Language Processing
- For Contact Centers
- Reporting & Statistics
- Call Tracking
- Alerts/Notifications
- AI Copilot
- Automatic Transcription
- Playbooks
- Employee Coaching Tools
- Text Mining
- Trend/Problem Indicators
- Notes Management
- Retention Tracking
- Feedback Management
- Recommendations
- Dashboard
- Multi-Channel Communication
- Access Controls/Permissions
- Compliance Tracking
- API
- Rules-Based Workflow
- Intent Recognition
- Tagging
- Collaboration Tools
- Prioritization

**Additional Functionality**
- Performance Metrics
- Feedback Management
- AI Copilot
- Reporting & Statistics
- Mobile Access
- Collaboration Tools
- Gamification
- Automatic Transcription
- Call Recording
- Sales Reports
- Real-Time Analytics
- Commenting/Notes
- Built-in Course Authoring
- Learning Paths/Tracks
- Assessment Management
- Video Conferencing
- Conversation Intelligence
- Call Monitoring
- Goal Setting/Tracking
- Workflow Management
- Learning Management
- Content Management
- Training Management
- Document Management
- Content Library
- Recommendations
- Activity Dashboard
- Call Tracking
- Performance Management
- Onboarding
- Search/Filter

**Additional Functionality**
- Dynamic Modeling
- Lead Qualification
- Lead Capture
- Real-Time Reporting
- Contact Database
- API
- Reporting & Statistics
- Role-Based Permissions
- Collaboration Tools
- Dashboard Creation
- Modeling & Simulation
- Exception Reporting
- Generative AI
- Sales Reports
- Performance Metrics
- "What If" Scenarios
- Customizable Reports
- Data Import/Export
- AI Copilot
- Graphical Data Presentation
- Drag & Drop
- Access Controls/Permissions
- Alerts/Notifications
- Business Process Control
- Multi-Currency
- Pipeline Reports

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