--- title: Jiminny Reviews meta_title: 'Jiminny Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 929 reviews by the users' company size, role or industry to find out how Jiminny works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 929 scale: '5' date_modified: '2026-06-26' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Jiminny Reviews **Vendor:** Jiminny **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 929 ## About Jiminny Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization. ## Jiminny Pros & Cons **What users like:** - Users appreciate the **ease of use** of Jiminny, finding it intuitive for reviewing calls and gaining insights. (77 reviews) - Users find Jiminny's platform to be **extremely easy to navigate** , enhancing their daily meeting experiences effortlessly. (67 reviews) - Users commend Jiminny for its **automated call summaries** , making it easy to review and recall important conversation details. (62 reviews) - Users value Jiminny for its **time-saving capabilities** , significantly enhancing efficiency in managing sales call records and follow-ups. (60 reviews) - Users benefit from **call recording** that helps identify key moments and provides valuable insights for future follow-ups. (59 reviews) - Users value the **clear recordings and transcripts** from Jiminny, enhancing their knowledge and improving customer interactions. (43 reviews) - Users value the **clear recordings and transcripts** provided by Jiminny, enhancing their sales team's workflow and insights. (40 reviews) - Users appreciate the **automation features** of Jiminny, which significantly enhance efficiency and streamline the sales process. (39 reviews) - Accuracy (37 reviews) - Customer Support (36 reviews) **What users dislike:** - Users face **call issues** with Jiminny, including inconsistent recordings and challenging settings functionality that hinder usability. (40 reviews) - Users experience **AI inaccuracy** in transcriptions and interpretations, affecting the overall effectiveness of Jiminny. (29 reviews) - Users experience **accuracy issues** with Jiminny's transcription, as it often misinterprets words and misses key conversation points. (25 reviews) - Users note that Jiminny has **accuracy issues with accents and languages** , which affects usability and feature effectiveness. (15 reviews) - Users face **recording issues** , including unpredictable processing times and limitations on adding recordings to calls. (11 reviews) - Naming Issues (10 reviews) - Summary Quality (10 reviews) - Call Limitations (9 reviews) - Filtering Issues (9 reviews) - Email Issues (8 reviews) ## Jiminny Reviews ### 1. A very clever companion **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Jiminny?** Jiminny is so easy to use - check in advance that it will join your calls, or quickly add it (although it sometimes fails with Teams if you don't own the call). Focusing on your call without worrying about taking notes has been quite liberating. I also love the ability to share snippets with other teams - product feedback quickly sent to Product or issues shown on calls directly sent to Support. Referring back to questions, providing each other feedback, reflecting on who was most engaged on the call and identifying potential risks have allowed us to ramp up our game. **What do you dislike about Jiminny?** Such a shame that Jiminny does not work in other languages. As soon as we have a call in another language, we need to revert back to taking notes, etc. Ironic that the AI will still try and make up an analysis of your call though, I wish it just admitted it couldn't help. **What problems is Jiminny solving and how is that benefiting you?** Improving the way we handle calls (did I miss opportunities to ask questions, pick up on a pain?) and making sure you don't miss any action item. Losing intel when the account owners changes - it allows new teams to watch the last calls and get up to speed. ### 2. Right solution for us **Rating:** 4.0/5.0 stars **Reviewed by:** Kim V. | Head of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Jiminny?** The similicity of integrating it into our processes. The solution is good for what it is. If you're looking for a recording tool, this does it brilliantly. **What do you dislike about Jiminny?** Its hard to find particular calls. The search returns back everything, which is good, but its hard to narrow down. So I'd suggest adding a few filters in. **What problems is Jiminny solving and how is that benefiting you?** Recording meetings, which then allows us to refelct on them after the meeting, and be present during the call without taking down a bunch of notes. ### 3. Incredibly comprehensive, intuitive and smart **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle B. | Senior Marketing Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** It represents the best of transcription intelligence and everything that flows therefrom. The AI implementation is really strong and there is just so much bundled into it that it caters to many functions, roles and objectives. I feel like there's more I can get from it as I continue to explore, even if what I'm already getting is incredibly valuable. **What do you dislike about Jiminny?** The home tab could perhaps feel a little cluttered, but that's really just nitpicking. **What problems is Jiminny solving and how is that benefiting you?** Letting me focus on being in the moment in a call with a customer, knowing that accurate transcriptions are generated and smart action points and plans are being generated in the backend, well presented when I need them. ### 4. Loving the new AI features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** Great AI features, the ask Jiminny feature is a gamechanger **What do you dislike about Jiminny?** I prefer working with a names CSM but we have been moved to the support inbox. **What problems is Jiminny solving and how is that benefiting you?** More visibility into deals, coaching frameworks too ### 5. Its a great platform that helps me review all my calls **Rating:** 4.5/5.0 stars **Reviewed by:** Mo A. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** The AI recap section is super handy, it helps me create notes super quick **What do you dislike about Jiminny?** Integration is easy, I cant find anything that i dislike **What problems is Jiminny solving and how is that benefiting you?** Ability to record meetings and share with customers easily ### 6. Game-Changing Tool for Client Engagement and Professional Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** As an early adopter of this tool within our organization and daily user, I've become a true believer in its capabilities and a vocal advocate for its use. The AI integrations are particularly impressive, representing a significant leap towards the future of client management. These features have dramatically expedited my follow-up process, generating thoughtful email drafts and comprehensive internal notes with remarkable efficiency. This time-saving aspect alone has made the tool invaluable to my daily operations. This analytical component has been instrumental in helping me identify areas for improvement and capitalize on my strengths. A standout feature that I've only recently discovered is the LIVE coaching functionality. During a particularly technical call, this feature proved its worth tenfold. My colleague was able to provide real-time assistance, helping me address complex questions with confidence and precision. This level of on-the-spot support is truly revolutionary in maintaining a high standard of client communication. In conclusion, this tool has fundamentally transformed how I approach client interactions and manage my professional development. While there's always room for improvement, the benefits I've experienced make it an essential part of my daily toolkit. **What do you dislike about Jiminny?** While I'm still on the fence about the autoscore rating system – I believe human nuance in evaluations is crucial – I find the team insights feature incredibly useful. It provides me with actionable data to continually refine my approach and foster professional growth. This trade-off makes my qualm with the star a nominal footnote. **What problems is Jiminny solving and how is that benefiting you?** The recording features have been a game-changer for me, streamlining my workflow and allowing me to be fully present during client interactions. Instead of frantically scribbling notes, I can now focus entirely on the conversation, knowing I can revisit the recording later for reflection and analysis. ### 7. Overall a positive experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** --It's great that all calls are automatically reocrded when using Jiminny, and that most of the time they are uploaded quickly to the system. It also seems like there are a few cool development in terms of AI functionality to speed up the writing of follow up emails etc. although I haven;t had much of a chance to delve into these. --I also really like the way you can integrate a call summary into SalesForce, so that you don't even need to leave the CRM to get an overview of the last meeting on an opportunity. **What do you dislike about Jiminny?** --t would be preferable if there wasn't a 'notetaker' which joined calls as it can sometimes confuse the people on the call. --Sometimes the recordings take ages to upload, or the video is lost, or the notetaker doesn't join at all (no matter how many times you ask him!). These bugs aren't lifechanging and it's still a great tool, but obviously it would be better if it worked as expected 100% of the time. --This is a silly one, but the marketing and in-app notifications seem very "Gen-Z" and trying to be 'down with the kids' - it seems unecessary to use so many emojis, capitalise words so often and use slang lingo. It would be more preferable to feel like it's a professional tool run by expereinced professional people. **What problems is Jiminny solving and how is that benefiting you?** Jiminny helps me to speed up my internal sales processes (through handy call summaries and a search bar for my calls), whilst also making sure I can stay present in a conversation without having to take so many notes. It also allows me to get feedback from my manager and peers, and provide coaching to more junior members of the team. ### 8. support in a new role **Rating:** 4.0/5.0 stars **Reviewed by:** sophi b. | Student Services Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Jiminny?** I am new to my role, and have been using Jiminny to learn and upskill myself. I have used it to listen to calls, breakdown certain sections and reflect on my own perforamnce. It is easy to use and when i have not understood something i am able to go back and look at the transcript and key words etc. **What do you dislike about Jiminny?** there is a lot of information, and it took me some time to learn all the different functions and buttons. It will take some time to learn it all and make the most of the platform. **What problems is Jiminny solving and how is that benefiting you?** Allows me to see insights into my calls, and learn from other experienced users ### 9. Easy to use and provides a useful service which has helped me develop my skills. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Jiminny?** How easy it is to navigate the platform and access call records. **What do you dislike about Jiminny?** I have had some issues logging calls occasionally. **What problems is Jiminny solving and how is that benefiting you?** Access to records of calls to review for future sales meetings/calls. Allows me to be as prepared as I can. ### 10. Jiminny has been a game changer within a client facing role!! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma F. | Client Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Jiminny?** I love how more efficient I can be. Previously I was attending circa 20 client calls a week all with action points, follow-up notes and internal admin needing to be logged. Since working with Jiminny which was easy to setup I can focus on the client relationship element of my role and reduce the amount of admin time, without reducing the quality of my work and followup! **What do you dislike about Jiminny?** So far nothing, it's giving me all I need to excel in my role. **What problems is Jiminny solving and how is that benefiting you?** The AI element of the tool summarises my calls, outlines follow-up actions and gives me insight into whether I was listening or talking too much! ### 11. Jiminny is a good solution **Rating:** 3.5/5.0 stars **Reviewed by:** Joanna H. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Jiminny?** The system is great at recording meetings via Teams, and very useful for watching back. I like that there is a script summary I can follow when rewatching the meeting recording. Good quality recording. The option to speed up play back. **What do you dislike about Jiminny?** There have been instances where upon a meeting jiminny hasn't joined - which can take a while to add the original meeting link. The transcript doesn't always match who is saying it. **What problems is Jiminny solving and how is that benefiting you?** Recording the meetings to help with going back, or on inherited accounts understanding my predecessor's relationship with the customers. ### 12. Increased efficiency and freeing up time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Jiminny?** More efficient with my time and therefore allows me to focus on other priorities. **What do you dislike about Jiminny?** Feels it doesn't set a great tone to start a call/meeting - as opposed to building immediate rapport, there's questions to what is Jiminny (and why). **What problems is Jiminny solving and how is that benefiting you?** It's eliminating the need to type/take notes and allowing me to be fully present more often. ### 13. Easy to use. Team has onboarded smoothly and enjoyed it. **Rating:** 5.0/5.0 stars **Reviewed by:** Simon W. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Jiminny?** Ease of use. The AI question feature. The transcripts. **What do you dislike about Jiminny?** None come to mind at the moment. Team has had success. **What problems is Jiminny solving and how is that benefiting you?** AI scribe for conversations. AI deal summaries and support. ### 14. Insightful **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Jiminny?** I find it quite helpful as it eases the workload on a day to a day, it offers a tool for summarising calls which saves you that extra few minutes that could be spent creating more opportunuties. **What do you dislike about Jiminny?** Sometimes it can be inaccurate, we had recently a colleague of mine having a racial slur in his summary! Even though he did not say it, it also struggles to understand those who do not speak as they say 'Queens English', which could be something that could be improved, in addition the speed of data being colleced and transfered could be faster. **What problems is Jiminny solving and how is that benefiting you?** Gathering of accurate data, call analytics which aids in the improvement of quality of calls, allowing us to provide better service for the sales process from start to finish. ### 15. Simple to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Jiminny?** Simple to use, and has great transcription and overview notes of calls **What do you dislike about Jiminny?** I wish you could have Jiminny jump off a call so once a customer hangs up we could just chat about the call internally and not have all of that in the notes, as it makes the overview and transcription less valuable **What problems is Jiminny solving and how is that benefiting you?** Note taking ### 16. Jiminny is such a powerful tool for L&D **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Jiminny?** I think it is great to be able to look at specific calls from either different team members or different types of clients, to expand your knowledge, learn new things & focus on other areas you wish to improve or develop on **What do you dislike about Jiminny?** Sometimes I wish the trasnscript feature could be slightly clearer to digest **What problems is Jiminny solving and how is that benefiting you?** It is great for my own personal learning and development, I can go over my calls and analyse the areas I want to improve on. It is also great to look at other team members calls and learn things from them too ### 17. Jimminy is great for self-dev and watching calld back. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Jiminny?** I love the AI next steps feature, really helps wiht organisation **What do you dislike about Jiminny?** The transcription can sometimes be off, thats all. **What problems is Jiminny solving and how is that benefiting you?** recording my caals, telling my my strength areas and my weaknesses ### 18. Jiminny works great for all my client calls! **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie W. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Jiminny?** I like the feedback I get on my talking points. I also like that I can go back and reference what was talked about on the call. **What do you dislike about Jiminny?** Sometimes my clients get a little weird about the "Notetaker" popping up on calls. However, this is a very minor issue and can easily be explained. **What problems is Jiminny solving and how is that benefiting you?** Jiminny allows me to focus more on my client because I don't have to take notes. I can also relisten to my calls to see how I can improve for the future. ### 19. Easy to use and time saving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Jiminny?** Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself. Overall really ease to use interface and so easy to find past meetings for review. **What do you dislike about Jiminny?** Sometimes doesn't automatically join teams meetings **What problems is Jiminny solving and how is that benefiting you?** Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself. Overall really ease to use interface and so easy to find past meetings for review. ### 20. Great call recording software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Jiminny?** - Easy to use - Reliable - Great interface and ability to watch everyone's recordings **What do you dislike about Jiminny?** The automated post-call rating seems a bit inaccurate **What problems is Jiminny solving and how is that benefiting you?** Ability to record and transcribe calls ### 21. Solid solution for reviewing calls **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Jiminny?** - call transcripts were clear - quick turnaround time on analyzing data - lots of features within - AI to ask questions was cool - team was kind and helpful **What do you dislike about Jiminny?** when you create a playlist you have to add viewers instead of anyone on my team being able to see it on their own **What problems is Jiminny solving and how is that benefiting you?** Taking notes on our sales calls and helping with sales coaching ### 22. Great features! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Jiminny?** The fact i no longer take a notebook to a call! **What do you dislike about Jiminny?** Nothing! It's been great all round for me! **What problems is Jiminny solving and how is that benefiting you?** Ensuring all actions are logged accordingly. ### 23. Streamlines the sales process **Rating:** 4.0/5.0 stars **Reviewed by:** Bryson H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** The AI summary feature is the most helpful part of the tool. When I'm short on time, I can pop in there and copy and paste the summary to use as a skeleton for my follow-up to prospects after the call. **What do you dislike about Jiminny?** It's very nitpicky but sometimes the transcriptions can be a little off. It's nothing major though. **What problems is Jiminny solving and how is that benefiting you?** Before Jiminny, I would have to either take notes during a call, which would lead to me missing things, or try to remember everything important from the call. Now that I have a recorder, I can easily very a transcription, summary, and action items following each of my sales calls. ### 24. Seemless call playback **Rating:** 4.5/5.0 stars **Reviewed by:** Lars R. | BD Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Jiminny?** The ability to have an accurate overview and summary of all your calls a few minutes after is a massive time save. It provides insights to a call that you need at a glance and ensures you miss nothing. CS is responsive and it's easy to use. **What do you dislike about Jiminny?** Would love it's analytics and offerings to catch up to Gong. **What problems is Jiminny solving and how is that benefiting you?** No need for notes, or relying on memory. It's easy to get insights on all calls with a person/org. ### 25. internal training at our company has become more effective than ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** The ease of automatic note takingduring calls & following up post calls (which is usually the bain of my extistence) has made my life and job so much more enjoyable. The ability to quickly go back to previous calls and draw back on points spoken about is also such a powerful tool during negotiations. **What do you dislike about Jiminny?** There isn't much I dislike! It may make me a little lazy in some areas because it basically does all my admin for me! **What problems is Jiminny solving and how is that benefiting you?** - Internal polcies of recording all calls (often forgetting to do this manually) - Being able to share a demo to a DM that may not be able to make an initial consultation which speeds up the sales process. - Being able to be more active in my listening rather tha manually making notes. This then allows me to follow along more and make more impactful summaries. ### 26. Great support so far **Rating:** 5.0/5.0 stars **Reviewed by:** Devon D. | Global Sales Maager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Jiminny?** Lauren is a superstar, recently joined a company and was a big gong fan. Really impressed with the platform and people like lauren are an asset to the company **What do you dislike about Jiminny?** Nothing as of yet. Still early stages but great so far **What problems is Jiminny solving and how is that benefiting you?** Sales coaching and call listening ### 27. A Game Changer for Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Gábor H. | Director of Customer Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Jiminny?** The asynchronous coaching feature is fantastic, allowing me to review sessions at my own pace. The ability to speed up video replays is a real time-saver, and the keyword search feature adds another layer of efficiency. What truly boosts my productivity, though, are the AI-generated summaries from our team's customer meetings – they’re a game changer! The CSM team is always friendly and supportive, and the platform overall is incredibly intuitive. **What do you dislike about Jiminny?** The initial issues with the Jiminny Sidekick and Slack integration were a bit frustrating, but the CSM team quickly resolved them after I raised the concerns. **What problems is Jiminny solving and how is that benefiting you?** Coaching, Sales process improvement, Training. ### 28. A great replacement to our previous Call Recording tool **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac T. | Director of Revenue Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** Jimmy puts rep engagement at the forefront; We decided to switch to the tool because we knew we needed a tool reps would feel empowered by, with all the information they need at their fingertips. The Salesforce integrations were also miles above competitors, which made it an obvious decision. **What do you dislike about Jiminny?** Implementation and migration from our legacy tool took longer than we desired. Granted we had 40k+ calls to migrate, however next time would have left more time to properly transition into the tool. **What problems is Jiminny solving and how is that benefiting you?** Capturing the key moments in our external calls and empowering sales reps with those insights, and metrics which help our sales managers coach better. ### 29. Using Jiminny to track interactions with clients and develop my support **Rating:** 4.5/5.0 stars **Reviewed by:** Paolo E. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Jiminny?** Seamless integration with our existing systems. Easy to send clips of client feedback to our product team Speeds up sharing feedback and reviewing calls Much better than recording everything manually and filing it myself **What do you dislike about Jiminny?** The transcript is often inaccurate and doesnt do a great job of picking up all words, or knowing which caller is speaking at a given time. Also the analytics aren't the most insightful as they're tailored to sales rather than account management. **What problems is Jiminny solving and how is that benefiting you?** Tracking all client interactions, making our training of new joiners easier and faster Helping us be as prepared as possible before calls Sharing ideas and feedback around the team seamlessly ### 30. Really great sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** Reporting tools to enable sales leaders to see the work of their sales people **What do you dislike about Jiminny?** I think their learning capabilities could improve. I **What problems is Jiminny solving and how is that benefiting you?** Managing remote team work ### 31. Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Jiminny?** Love the AI review and summarys of the calls **What do you dislike about Jiminny?** the exported/triming function wasnt the best, but that's now been ironed out. **What problems is Jiminny solving and how is that benefiting you?** Preparation for sales calls ### 32. Makes me feel confident **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Jiminny?** The fact that I can export meetings and send it directly to prospects **What do you dislike about Jiminny?** Sometimes when i'm trying to add jiminny to demos the link doesn't work. **What problems is Jiminny solving and how is that benefiting you?** Keeping prospects well informed of what they went through on the demo ### 33. Jiminy is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** Very helpful tool for reviewing calls and providing summaries **What do you dislike about Jiminny?** Interface could be more intuitive and search functionality is not great **What problems is Jiminny solving and how is that benefiting you?** Recording calls and providing summaries ### 34. Great interface and good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ashwin P. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Jiminny?** As per my experience so far, Jiminny solves the problem of manual call logging and missed insights. **What do you dislike about Jiminny?** None, everything has been so well set up. **What problems is Jiminny solving and how is that benefiting you?** manual call logging and missed insights by automating tasks with CRM integration. It provides real-time analytics and transcription which is of great benefit ### 35. Simple, Robust Call Recording Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Jiminny?** Jiminny has been a game-changer for me as a sales leader. The platform makes it incredibly easy to review calls, allowing me to dive into specific conversations and get a detailed view of how my team is performing. The ability to replay and analyze these calls has been invaluable for coaching my reps—whether it's giving them real-time feedback, pointing out areas of improvement, or highlighting where they excel. One of the biggest benefits is that it gives us insights we might have otherwise missed. I can track patterns in communication, identify common objections, and make strategic decisions that improve not just individual performance but our sales process as a whole. It has become a vital tool for enhancing the team's overall effectiveness and driving business growth. **What do you dislike about Jiminny?** One thing I’d like to see improved with Jiminny is the expansion of its functionality. While it's excellent for call recording and analysis, it has the potential to be a more comprehensive sales tool. I'd love to see features like cadencing, emailing, and texting integrated into the platform, which would allow it to become more of an all-in-one solution. That way, it could compete with platforms like Salesloft and offer a more seamless experience for managing the entire sales process in one place. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is solving the challenge of sales call visibility and performance tracking. By recording and analyzing calls, it helps me as a sales leader to identify strengths, weaknesses, and trends in communication that are often missed in real time. This level of insight is key for effective coaching and developing my reps, ensuring they’re constantly improving. It also helps streamline feedback and training, allowing me to address issues quickly and share best practices across the team. Overall, Jiminny helps us optimize our sales process, improve communication with prospects, and ultimately drive better results for the business. ### 36. Awesome product that is a must for all remote meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Simon A. | Senior Key Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Jiminny?** Great notetaking with the ability to pull out key points and create an AI synopsis of any call **What do you dislike about Jiminny?** The AI email isn't capable of being trained so it doesn't learn how to become better or change its style and tone. **What problems is Jiminny solving and how is that benefiting you?** Recording calls, note taking and tracking actions ### 37. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Danny O. | Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** I love the AI generated recaps. These have been extremely helpful! **What do you dislike about Jiminny?** There is nothing that I can think of currently. **What problems is Jiminny solving and how is that benefiting you?** Automating repetitive tasks. ### 38. Easy, thorough, great! **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Director of Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Jiminny?** It is so easy. Easy to set up and so easy to get stuck into calls.Onboarding and support is really easy, and so helpful. Able to log in so regularly and use it effectively. **What do you dislike about Jiminny?** Not a lot.would prefer to not have to use a sidekick for zoom calls. **What problems is Jiminny solving and how is that benefiting you?** Ability to listen to and coach calls as easily as possible. It is so easy and user friendly! ### 39. Great value for money **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** The upside of using Jiminny versus other similar platforms is that it's very user-friendly. Also, the Sidekick feature is extremely helpful, as well as the SFDC integration. We used to have another vendor, and the transition from that platform to Jiminny was very smooth - very easy to implement. Customer support is generally good. **What do you dislike about Jiminny?** A bit of a downside if using Jiminny is how the playbooks are set up in the backend. Could be more straightforward (for example, one cannot duplicate a coaching framework of a playbook to another, you have to start over from scratch). **What problems is Jiminny solving and how is that benefiting you?** Jiminny is helping us detect low and high performers in our Sales team, and providing the framework to coach them. Also, giving us insights into which topics are brought up the most by our customers (whether that's pain points, objections, market trends, etc.) ### 40. Great tool - Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** Incredibly accessible! Really intuitive and useful for stats building and transcript creation. High quality sound and video playback makes this a no brainer to subscribe to! **What do you dislike about Jiminny?** I cannot fault Jiminny, it is consistently helpful! **What problems is Jiminny solving and how is that benefiting you?** It allows a massive amount of time saved writing down client meeting notes, and is consistently used daily to fill in my internal meeting notes. ### 41. Great service and customer-focused, but pricier than competitors with advanced AI features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** - Their Customer Success service, they are very prompt with responses and personalized approaches. - Transcription accuracy is getting better. - Jiminny sidekick is an amazing and very convenient tool (inviting the notetaker to any meeting, logging the calls to CRM etc) - constant updates that make total experience better **What do you dislike about Jiminny?** - The AI lacks some features or is lost in quality compared to other similar services (like sum-ups and no ability to discuss the call with AI within the app). - a bit pricey compared to other similar services that evolve even faster. Although, when we had a conversation about the other internal team of ours we were able to find an adjusted financial solution. **What problems is Jiminny solving and how is that benefiting you?** 1. Conversation transcriptions 2. Calls analyzis 3. Ability to coach myself, the team and exchange the practices within the team 4. Quality Assurance ### 42. Does away with the need for note taking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** I don't need to take notes, easy to check for things in the transcript, share call recordings with clients afterwards, especially for onboarding sessions, and the newer AI features are handy - very easy to get insights, summaries, or review concerns. **What do you dislike about Jiminny?** It doesn't always do well with transcribing accents. **What problems is Jiminny solving and how is that benefiting you?** Recording of insights and transparency across the board ### 43. Awesome analytics and insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Jiminny?** Aside from the recording aspect, it compiles actions items, key points and summaries in a clear and concise way. **What do you dislike about Jiminny?** The auto score and the ability to pick up on key words is challenging but it looks like that's improving **What problems is Jiminny solving and how is that benefiting you?** Being able to focus more on calls, and having Jiminny compiling the key items. ### 44. Great tool not only for Sales Team, but also Customer Success **Rating:** 4.5/5.0 stars **Reviewed by:** Iga S. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Jiminny?** It's super easy to easy! I can easily go back to the meeting that happened a while ago and check what has been discussed. Lately, I've been using that to coach myself into better performer - this way I can provide better customer support to my customers. I like the new AI implementations. **What do you dislike about Jiminny?** I'd like to have possibility to download transcript with different formats. Sometimes it messes up the order of the speakers. I'd love possible integration with Savio to pass feedback smoother! **What problems is Jiminny solving and how is that benefiting you?** It's a huge help for meeting summary's and emails followups with customers. ### 45. Happy CSM & end user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Jiminny?** Jiminny is so easy to use, their customer support is so speedy as you instantly get connected to an agent, and they've released a number of helpful features this year (my favourite being AI writing summaries of the call and very clear actions - this really helps drive efficiency) . We also use Jiminny for internal call coaching and it's easy to leave feedback, review stats, and organise calls into clear playlists. Keep up the great work! **What do you dislike about Jiminny?** Overall, there's very little I dislike about Jiminny. As an end user, my only frustration is when the Jiminny <> Hubspot integration occasionally doesn't work and I can't have my call summary + notes in our CRM, Hubspot, to centrally manage everything. **What problems is Jiminny solving and how is that benefiting you?** Simple call coaching ability, Clear stats and improvement areas, Driving effiency in our way of working thanks to AI writing notes, summaries and actions ### 46. Great insights from calls **Rating:** 4.5/5.0 stars **Reviewed by:** Ian P. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2024 **What do you like best about Jiminny?** I really enjoy the call summaries as it quickly allows me to see the key discussion and action points after each customer call. I also really enjoy the insights and how I benchmark against colleagues and best practice with regards to talk ratio, talking pace etc **What do you dislike about Jiminny?** Sometimes the transcriptions can transcribe some words incorrectly, which can be a little confusing and skew the meaning of what was actually discussed **What problems is Jiminny solving and how is that benefiting you?** We use it for call coaching to help improve the quality of our customer calls. We also use it to log meeting notes and touchpoints with customers ### 47. I have tried many but this. This. Just. Works. **Rating:** 5.0/5.0 stars **Reviewed by:** Jesper J. | Co-Founder & CCO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Jiminny?** As a CSO, I love how a tool can leverage both the best of technology whilst having an interface inspired by consumer products like netflix and spotify for userbility. Our sales reps already love it only 2 weeks into it and they are already sharing videos and clips between themselfes for learning purposes. **What do you dislike about Jiminny?** Not having found it sooner, having to try two other providers. **What problems is Jiminny solving and how is that benefiting you?** Jiminny adressess several key challenges in sales. It provides detailed call anaytics and transcriptions, offering valuable insights into sales conversations. The real-time call coaching feauture ensures consistent and effective coaching for all team members, improving overall performance. The playlists are my favorite along with easy customized snippets of video sharable to other members of the team, coaches or management. Seamless CRM integration streamlines workflow and reduces manual data entry, saving time and minimizing errors. Jiminny’s robust anaytics help decipher customer needs and preferences, leading to more personalized and effective sales strategies. Additionally, it offers comprehensive tracking of sales activities and outcomes, enabling better performance management and goal achievment. ### 48. Jiminny Review **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik N. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Jiminny?** Its super easy to navigate,even the not so tech savvy would have a clear and fair understanding about Jiminny.And the dashboard gives you a power to manage anything and everything with ease. **What do you dislike about Jiminny?** So far is nothing that I could see honestly. **What problems is Jiminny solving and how is that benefiting you?** To get sales analytics overview. ### 49. Great functionality and nice additional features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Jiminny?** Always present on calls, whether you remember to record or not Jiminny will come in and record everything. It also transcribes your calls so you can look back on a call from a previous time and cover everything that was said. I use it on all my calls, multiple times a week. It was easy to bring Jiminny into the organisation, and the integration with our current process was seamless. **What do you dislike about Jiminny?** Slightly limited in framework reviews and coaching aspects, but other than that I wouldn't have much bad to say. **What problems is Jiminny solving and how is that benefiting you?** It allows us to coach our internal calls with teams, and having a library of calls spanning various formats (QBRs, Onboarding, training, renewal etc) means new starters have a wealth of knowledge of how each different CSM operates within our team. ### 50. Extremely beneficial within a sales role! **Rating:** 4.5/5.0 stars **Reviewed by:** Jack S. | Career Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** I find Jiminny fantastic when it comes to preparing for and review previous calls. Being able to listen to specific sections of my calls and pinpoint the strengths and weaknesses has been extremely helpful in ensuring I am doing my job to the best possible standard. **What do you dislike about Jiminny?** It would be great if calls could be processed and ready to review a little faster. **What problems is Jiminny solving and how is that benefiting you?** Jiminny speeds up the process of call listening and training. Being able to quickly highlight a key point of a call is fantastic and saves having to listen through a whole call recording. ## Jiminny Discussions - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment - [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+03%3A02%3A13+-0500&secure%5Bsession_id%5D=66ad4ec1-2cb4-4e56-820d-19c49607d014&secure%5Btoken%5D=7b4ec7eaaf190bd847356d05dc17a5e664eaccff84816fc1e1e13627f01b9104&format=llm_user) ## Jiminny Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Amazon Connect](https://www.g2.com/products/amazon-connect/reviews) - [Avaya Communications APIs](https://www.g2.com/products/avaya-communications-apis/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Close](https://www.g2.com/products/close/reviews) - [CloudCall](https://www.g2.com/products/cloudcall/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) - [Copper](https://www.g2.com/products/copper/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GrooveHQ](https://www.g2.com/products/groovehq/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Inside Sales](https://www.g2.com/products/inside-sales/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Orum](https://www.g2.com/products/orum/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Twilio Flex](https://www.g2.com/products/twilio-twilio-flex/reviews) - [Vonage AI](https://www.g2.com/products/vonage-ai/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Jiminny Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Generative AI** - AI Text Summarization **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Jiminny Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,497 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,152 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,497 reviews)