---
title: Jiminny Reviews
meta_title: 'Jiminny Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 930 reviews by the users' company size, role or industry
  to find out how Jiminny works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 930
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# Jiminny Reviews
**Vendor:** Jiminny  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 930
## About Jiminny
Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform&#39;s fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization.



## Jiminny Pros & Cons
**What users like:**

- Users love Jiminny for its **ease of use** and valuable insights, enhancing their sales processes effectively. (77 reviews)
- Users praise Jiminny for its **ease of use** , enhancing daily meetings with effortless navigation and automatic features. (67 reviews)
- Users value the **automated call summaries** from Jiminny, aiding in quick and effective conversation reviews. (62 reviews)
- Users find Jiminny to be a **time-saving tool** , streamlining call reviews and enhancing communication efficiency. (60 reviews)
- Users value the **effective call recording** features of Jiminny, enhancing review processes and providing actionable insights. (59 reviews)
- Users love the **clear recordings and transcripts** , enhancing learning and making access to previous calls effortless. (43 reviews)
- Users value the **clear recordings and transcripts** provided by Jiminny, enhancing their sales team&#39;s workflow and insights. (40 reviews)
- Users value the **automation features** of Jiminny, streamlining call recordings and insights for improved sales performance. (39 reviews)
- Accuracy (37 reviews)
- Users commend Jiminny&#39;s **fantastic customer support** , highlighting its effective onboarding and guidance for optimal tool usage. (36 reviews)

**What users dislike:**

- Users report **call issues** such as problems with recordings and challenging settings, impacting their overall experience. (40 reviews)
- Users report **AI inaccuracy** , with issues like incorrect word transcription and misinterpretation of conversation context. (29 reviews)
- Users experience **accuracy issues** with call transcriptions, often encountering incorrect words and misunderstandings in conversations. (25 reviews)
- Users find **inaccuracies with accents and languages** in Jiminny&#39;s AI, limiting its effectiveness for diverse users. (15 reviews)
- Users face **recording issues** with unpredictable processing times and limitations on adding recordings to internal calls. (11 reviews)
- Naming Issues (10 reviews)
- Summary Quality (10 reviews)
- Users express frustration over **call limitations** and wish for improved UI and features to enhance usability. (9 reviews)
- Filtering Issues (9 reviews)
- Email Issues (8 reviews)

## Jiminny Reviews
  ### 1. Boosts Focus with Intelligent Call Summaries

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessie A.

**Reviewed Date:** February 10, 2026

**What do you like best about Jiminny?**

I like using Jiminny for recording my calls with customers because it allows me to focus more during meetings without having to take notes at the same time. I really like the AI overview it provides after the call and the next steps points it gives, which help me write my account updates for my manager. The initial setup was pretty easy too.

**What do you dislike about Jiminny?**

One thing I would love to see is in the search functionality. When you're looking for something in the on-demand calls, it would be really helpful if you could search through all of a certain customer's recordings for specific keywords or topics.

**What problems is Jiminny solving and how is that benefiting you?**

I use Jiminny for recording calls with customers to take notes later, freeing me to focus more during meetings. The AI overview and next steps help with account updates for my manager.

  ### 2. Effortless Meeting Management with Reliable Recording and Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Jiminny?**

I use Jiminny every day for all my meetings, and I really appreciate that it automatically records each session. This feature helps prevent the common mistake of forgetting to hit the record button at the start. I also find the transcripts and the task summaries provided at the end of each meeting extremely helpful, as they make it much easier for me to recall what was discussed. Additionally, my experiences with Jiminny's support team have been very positive—they resolve any issues quickly and efficiently. The sidekick feature is also convenient, allowing me to easily invite it to join a call if, for any reason, it doesn't join automatically.

**What do you dislike about Jiminny?**

I find it frustrating that it announces its presence only after the call has already begun and I am already speaking. This timing feels disruptive and makes the experience less smooth for me.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny has made my daily tasks much easier, especially since I frequently need to share recordings of my meetings with customers. With Jiminny, I can do this effortlessly, and it also offers valuable insights into how I conduct my meetings, thanks to its coaching features.

  ### 3. Jimmy has eliminated the need for me to take physical notes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victoria C. | Senior Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Jiminny?**

I really appreciate how you can jump to specific moments in meetings, create clips, and share them with teammates. The ability to filter by keywords is also very helpful. Plus, it integrates seamlessly with our CSM platform.

**What do you dislike about Jiminny?**

The time it takes to process recordings is often unpredictable and sometimes requires several hours to complete.

**What problems is Jiminny solving and how is that benefiting you?**

This software is a real time-saver for me. With only so many hours in the day to accomplish my tasks, I appreciate being able to rely on it to perform its intended functions without worry.

**Official Response from Maddy Barber:**

> Thank you for such a thoughtful review! We’re delighted to hear how much you’re enjoying Jiminny and it’s great to know that the seamless integration with your CSM platform is making your workflow even smoother. It sounds like Jiminny has really helped you reclaim time in your day, which is exactly what we aim for!

We appreciate you flagging the unpredictability in processing times. That’s valuable feedback, and we’ll make sure to pass it along to our product team. If you’d like, your CSM or our Support Team can take a closer look at your setup to ensure everything is optimized for faster processing.

Thanks again for your review and for highlighting how Jiminny has made note-taking a thing of the past—we love hearing that it’s helping you work smarter, not harder!

  ### 4. Enhances Calls with AI and Analytics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Owen  R. | BDR Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Jiminny?**

I really appreciate the AI transcripts and the ability to recap what happened on calls with Jiminny. This feature speeds up my time to value significantly. The talk ratio and analytics features are particularly beneficial as they help me ensure that I'm maintaining a balanced conversation by asking enough questions. The accessibility of being able to efficiently pull together calls is another aspect that I find incredibly useful. Additionally, syncing Jiminny with HubSpot provides seamless integration which enhances my workflow.

**What do you dislike about Jiminny?**

Nothing comes to mind

**What problems is Jiminny solving and how is that benefiting you?**

I use Jiminny to speed up the time to value with AI transcripts and recap call details. It provides valuable talk ratio analytics to ensure balanced conversations and helps with call accessibility.

  ### 5. Great for Marketers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devon D. | Demand Generation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Jiminny?**

Being able to:

- Listen to customer calls
- Send call snippets in Slack
- Leave comments/feedback on Sales calls
- Search for call recordings using all the different filter options (by client, by team, by call length, by topic, etc.)

As a marketer, Jiminny gives me easy access to the customer voice. As a result, I get to understand why prospects buy/don't buy our solution, and use this to shape our positioning & messaging.

**What do you dislike about Jiminny?**

The one itty-bitty thing I don't love is that you can't appear to filter topics by speaker (e.g. a lot of our 'wow moments' are generated by our salespeople using words like 'love' and 'amazing' but what I'd really like to filter on is 'wow moments' expressed exclusively by prospects/customers). Being able to filter topics by speaker would be a game-changer for me!

**What problems is Jiminny solving and how is that benefiting you?**

It's giving me firsthand insights into our customer's challenges, frustrations, desires, wish lists and pain points - which is GOLD DUST for marketers!

  ### 6. Good impact on our daily business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thiet T. | Head of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Jiminny?**

What we love most about Jiminny is how it brings transparency and clarity to our customer conversations. The ability to record, transcribe, and analyze calls in one place has been a game-changer for our marketing and sales alignment. It helps us understand exactly how messaging is landing, identify patterns across customer interactions, and coach our teams more effectively. The integration with our CRM and other tools is seamless, and the user interface is clean and easy to navigate. It’s not just a call recording tool—it’s a full-fledged conversation intelligence platform.

**What do you dislike about Jiminny?**

While Jiminny has been incredibly valuable, there are a couple of areas where we’d love to see further improvement. Sometimes the transcription accuracy can slip slightly, especially with heavy accents or technical jargon, though it’s usually easy to correct. Also, we’d appreciate more flexibility in customizing dashboard views and reporting for specific marketing use cases. That said, the Jiminny team is very responsive to feedback, and they’re constantly rolling out updates, which gives us confidence in the roadmap.

**What problems is Jiminny solving and how is that benefiting you?**

Jiminny is helping us solve several key challenges in marketing and sales alignment. Before using it, we lacked visibility into real customer conversations, which made it difficult to understand what messaging was resonating and where prospects were dropping off. Jiminny solves that by capturing every call, transcribing them accurately, and giving us deep insights through conversation analytics.

  ### 7. Customer Success Jiminny Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

What I like best about Jiminny is that it records the information and provides insights from each call. The most important part for me is having access to the call details afterwards so I can analyze them, identify key moments, and follow up effectively with clients. This helps me stay organized, improve communication, and ensure nothing important is missed.

**What do you dislike about Jiminny?**

At the moment, I don’t have any dislikes about Jiminny. It’s been a helpful tool in my day-to-day work and supports my workflow well.

**What problems is Jiminny solving and how is that benefiting you?**

Jimminy is solving the problem of lost or missed information during client calls. By recording and analyzing conversations, it allows me to revisit key moments, gather insights, and take more strategic actions. This has been especially beneficial for improving follow-ups, identifying growth opportunities, and ensuring I'm aligned with each client's needs. It ultimately helps me deliver a better customer experience and stay organized.

  ### 8. Great tool for summarising meetings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Monica P. | Senior Content Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Jiminny?**

Jiminny has the most accurate transcripts of all the tools I've tried. This makes it easy for me to use the transcript for creating marketing content. It also provides really good meeting summaries and follow ups. Plus it's super simple to use and I love that I can reference calls from my entire team. It integrates with Gmail and automatically records my external meetings which is great.

**What do you dislike about Jiminny?**

I haven't run into any issues with Jiminny.

**What problems is Jiminny solving and how is that benefiting you?**

It provides a reference to client conversations so I could easily create case studies and other marketing collateral from these.

  ### 9. Fantastic platform for call/meeting recording, transcribing and reviewing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stefan D. | Senior Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Jiminny?**

Jimminy is fantastically reliable as a tool to record phone calls and Teams calls, seemlessly integrating with apps like Aircall and Hubspot. It provides strong insights into each call and makes searching for specific moments very easy with the transcript search function.

**What do you dislike about Jiminny?**

The metrics on the right hand panel of each call, on stats such as talk:listen ratio, words per minute etc are nicely colour coded based on margin of error from the ideal. But there is no reference in this section showing what ideal looks like. You have to navigate quite far into other sections of the platform to find the ideal metrics.

**What problems is Jiminny solving and how is that benefiting you?**

Making it easy to track sales agent performance and behaviours on sales calls. Suggesting improvements. Enabling easy referencing for past calls by searching key words in the transcript.

  ### 10. Jiminny review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris H. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Jiminny?**

I like the capturing of the conversation to transcript is very accurate. You see in a dashboard view of the recording, transcript and coaching. Nice clean screen and easy to navigate.

**What do you dislike about Jiminny?**

It would be great to have presets for the call eg discovery call, BANT, or options so the then this gives you or focuses on these areas.

**What problems is Jiminny solving and how is that benefiting you?**

Note taking so I can concentrate on the call presentation. Review and improving calls. Allowing to focus on the meeting and questions to the client.

**Official Response from Maddy Barber:**

> Thank you for taking the time to share your feedback! We’re so glad to hear that you find Jiminny’s transcripts accurate and the dashboard clean and easy to navigate. It’s great that the platform helps you stay focused on your conversations while still giving you the ability to review, reflect, and improve afterwards.

We really appreciate your suggestion around having presets for different call types like discovery or BANT. We’re excited to share that an upcoming release will include auto-detection of activity types, which means you’ll be able to use playbooks tailored for discovery calls, demos, and more. If you’d like to hear more about this and how it could fit into your workflow, we’d encourage you to reach out to your CSM or our Support Team, who would be happy to walk you through what’s coming.

Thanks again for your review and for being part of the Jiminny community!

  ### 11. Jiminny - Couldn't live without it!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave M. | Chief Growth Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about Jiminny?**

Having access to all the team's calls on demand is fantastic. Being able to dive into any call, at any time to review, train or recap is amazing. It's such a huge asset for new starters too, being able to give them fingertip access to all calls speeds up the training process. 

All my team are remote, Jiminny makes coaching them so easy and also allows them to easily self-coach. 

I love the Team Insights, where I can see all my team calls, numbers, and durations makes reporting and tracking on KPIs a breeze. 

Integration with Zoom is ace!!!

**What do you dislike about Jiminny?**

No downsides, I am really happy with it.

**Recommendations to others considering Jiminny:**

If you don't have it, get it!!!! Your life will be a lot easier.

**What problems is Jiminny solving and how is that benefiting you?**

Easy to use real-time,, or post-call coaching.

KPI Tracking.  

Having on demand recordings.

Integration with our CRM

  ### 12. I'm saving so much time everyday with

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Jiminny?**

My calls get automatically recorded and notes are pretty accurate most times. I even have calls in spanish with my Latam customers and it picks up the content quite well. 

We have it integrated with our CSP so key notes, action items, attendees, etc get automatically logged for me saving me hours of time per week.

**What do you dislike about Jiminny?**

Having an option to automatically email a summary or action points (with a preview and approval of course) to my customer, instead of copy pasting it would be great.

**What problems is Jiminny solving and how is that benefiting you?**

Summaries & secretly joining my team's conversations for real time coaching and helping out without having to officially join their calls, this is super useful

  ### 13. Makes life simpler

**Rating:** 4.5/5.0 stars

**Reviewed by:** TK G. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Jiminny?**

I love the fact that it allows me to be present in meetings and have the notes taken for me
It's always a great tool for onboarding as a new employee because you have access to all the calls that took place before you joined
I like the call statistics

**What do you dislike about Jiminny?**

I wish it was easier to search for themes but the tags work well enough

**What problems is Jiminny solving and how is that benefiting you?**

Saving time with notetaking and making sure nothing gets missed

  ### 14. Daily Jiminny User

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elisha G. | Senior Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Super super useful when needing to listen back to calls, follow up notes + playback for QA. Email follow up tool auto generated is a life saver also.

**What do you dislike about Jiminny?**

Nothing really, super useful within my role + CSM we have is always on hand if there are any questions/queries.

**What problems is Jiminny solving and how is that benefiting you?**

Auto recording of calls, auto scoring of calls, the ease of follow up emails

  ### 15. Awesome call recording software to analyze and grow as a seller

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Jiminny?**

I really like that the Jiminny connects very easy to all my meeting tools and records the meetings without any effort on my side. The transcribe-feature helps me in getting better each day and even transcribes dialects into proper language. The AI-feature also helps in getting action points or getting improvement points.

**What do you dislike about Jiminny?**

The user interface is a bit outdated and could be a little more up to date

**What problems is Jiminny solving and how is that benefiting you?**

It helps me with making sure nothing of my prospect meetings slips through. Be it next steps, important questions and insights from the prospect.

  ### 16. Helpful tool for keeping track with history

**Rating:** 4.5/5.0 stars

**Reviewed by:** Viliam T. | Director, Global Account Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Jiminny?**

Very easy to use once properly set up. Using it daily for recording of calls and listening/reading transcripts.
The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly. 
Documentation is sometimes not so great, but talking via chat with Customer Support usually helps  (not always though).
Sharing of (snippets) recordings, and the exportable transcripts.

**What do you dislike about Jiminny?**

Sometimes it gets out of sync with other systems and stop working. Also some numbers seems to be not accessible for some reason.

**What problems is Jiminny solving and how is that benefiting you?**

Sharing first hand information with other colleagues via sharing a recording. Keeping track with long lasting conversations spanning over multiple calls.

  ### 17. Does a great job with call recording

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tyler H. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

I like the call recording functionalty and some of the Ask Jiminy functionality that is now available on the backend.

**What do you dislike about Jiminny?**

I was there was more deal management features that would integrate with Salesforce like other platforms I have used in other roles.

**What problems is Jiminny solving and how is that benefiting you?**

Having access to a transcript to quickly review calls.

  ### 18. Jiminny is a great tool for me, as an AE.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Jiminny?**

It's great that I can watch my meetings back. Additionally, the interface is easy to use, especially alongside other softwares such as Hubspot and RevenueHero, which all come together to streamline my operations, save me time and make my job easier.

**What do you dislike about Jiminny?**

The only thing I would change about Jiminny is being unable to search for individual colleagues and then go back through their recent meetings and calls.

**What problems is Jiminny solving and how is that benefiting you?**

Solving problems of assessing whether clients are attending meetings, preventing me from having to chase up colleagues for this information when all of us are busy people with tight schedules. It also allows me to go over past calls and meetings of both myself and my colleagues, which benefits me in terms of sales coaching - this was an invaluable tool when starting out as an SDR and learning how to speak on the phone with clients and pitch.

  ### 19. Great to listen to calls back

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bec T. | Digital marketing manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Jiminny?**

Easy to use, well organised dashboard, like how you can listen to calls almost like you would listen to music on the go. Like how you can download transcripts

**What do you dislike about Jiminny?**

Really like everything, just continue to improve dashboard.

**What problems is Jiminny solving and how is that benefiting you?**

Understanding customer pain points and language from sales calls

  ### 20. Valuable Sales Sidekick!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom C. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Jiminny?**

I like that I can easily use the playback function to quickly highlight areas of improvement; summarize pains/challenges discussed in meetings; send the meeting recording very easily - and self-coach.

**What do you dislike about Jiminny?**

I cannot translate this text as it is already in English.

**What problems is Jiminny solving and how is that benefiting you?**

- Self Coaching
- Sharing Success - what's working = A/B testing approaches
- Understanding impact
- Accountability

This all means that I can consistently develop my approach and do the same within our team/organisation.

  ### 21. Valuable for reflection and continuous improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Jiminny?**

I find it valuable for my professional development as I look to sharper my skills. I can look back at things that have gone well or badly. Also for sharing ideas and learning from other team members.

**What do you dislike about Jiminny?**

I find the snippet tool quite difficult sometimes to get the exact times I want.
It stops recording if I have been signed out.

**What problems is Jiminny solving and how is that benefiting you?**

Learning and developement
Analysing calls
Call follow ups and reminders 
Reviewing others calls

  ### 22. Jiminy is a great tool for calling my clients!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

I love the AI tools. They help me formulate the best responses and even help out with emails. I also like being able to go back and listen to my meetings, allowing me to not have to spend the whole meeting taking notes

**What do you dislike about Jiminny?**

I do not like the live coach. It is distracting

**What problems is Jiminny solving and how is that benefiting you?**

jiminy is helping me personalize my follow up outreach to my clients, and giving me original ideas to help me be more creative in my role.

  ### 23. No more worried about missing an information during a sales call!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marion B. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Jiminny?**

Thanks to the recording, I can really focus on the conversation I am having with my clients. I do not need to worry about misunderstanding, misheard or just missing a piece of information. I know I will find it in the recording! Also all the tools that the platform offers makes my life easier, especially for follow ups.

**What do you dislike about Jiminny?**

The only downside is that it's not always very accurate with all accents and languages.

**What problems is Jiminny solving and how is that benefiting you?**

I can watch on demand the recording of my sales calls. I can coach myself, find information I might have missed, or confim an information I am not so 100% of. I can also send part of the recording to my manager/peer or client. And I can copy/paste summaries that Jiminny AI offers.

  ### 24. A perfect tool for collaboration between clients and colleagues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Annelise C. | Customer Trainer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Jiminny?**

This tool is very easy to use. It allows you to record all customer calls and easily share them with colleagues and clients. I particularly like the key points and questions section.

**What do you dislike about Jiminny?**

Honestly, I find this tool perfect and above all it can be used by different jobs (sales, implementation consultant, training, etc.)

**What problems is Jiminny solving and how is that benefiting you?**

We couldn't easily record and share client calls before using Jimminy. I've become more efficient in my work thanks to this tool.

  ### 25. Jiminny is amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Jiminny?**

It records and separates the data of my calls and helps me know exactly where I need to go when looking for coaching or needing reminders. It integrates perfectly with my CRM and auto updates meeting outcome stages for me.

**What do you dislike about Jiminny?**

Finding calls without having to do a search

**What problems is Jiminny solving and how is that benefiting you?**

Note taking, data categorization, and it helps me focus on the call and the client and not taking the notes.

  ### 26. Love this tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmine C. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Jiminny?**

The ability to focus because I know the conversation is recorded and notes created. I can easily section parts for relevant team members after the call to get help or advice form devs etc.. Different types of notes and action points so that I can review risks or overall conversation.

**What do you dislike about Jiminny?**

I don't really have anything bad to say, I started using it in 2020 and have seen it eveolve into something really powerful that is hard to beat.

**What problems is Jiminny solving and how is that benefiting you?**

Collating customer call content into one easy to review section. Note taking isn't required, making conversations better as information isn't missed / don't have to slow down pace of customer to keep up with infomation being given.

  ### 27. an intuitive call coaching and recording tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

hands-off call logging! 
automatic syncing with your calendar to record, transcribe and coach on all calls. 
easy to understand and works right away as a user

**What do you dislike about Jiminny?**

nothing so far - keep doing what you're doing

**What problems is Jiminny solving and how is that benefiting you?**

being able to transcribe and record calls with action summaries to save admin tasks and time, whilst also coaching on how to make calls more successful

  ### 28. Solid sales training tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shanaya C. | Sales lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

The video recording and coaching helps me improve on my delivery

**What do you dislike about Jiminny?**

The notes it takes aren't always accurate.

**What problems is Jiminny solving and how is that benefiting you?**

Training the sale team

  ### 29. Jiminy Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edward P. | account executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Jiminny?**

easy to use, very helpful for meetings and recording what has happened. Love the meeting summaries.

**What do you dislike about Jiminny?**

I find it difficult to comment on this given I have recently started using the platform

**What problems is Jiminny solving and how is that benefiting you?**

Allowing me to easily find meeting summaries and know exactly how each meeting went.

  ### 30. So useful for SDR development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlie T. | Senior Enterprise SDR, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Jiminny?**

Ability to live watch calles on both phone and laptop.

**What do you dislike about Jiminny?**

The early AI stuff is a bit too robotic - like summaries - but this'll obviously get better

**What problems is Jiminny solving and how is that benefiting you?**

Reviewing meetings with our customers, initial meetings and just about all recordings of the sales process.

  ### 31. Makes good notes to go back on

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam B. | StudentCare Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Jiminny?**

That it transcribes calls so I can go back and see what we last spoke about when im talking to a student

**What do you dislike about Jiminny?**

was a little confusing at first use but after using it for a while it got better

**What problems is Jiminny solving and how is that benefiting you?**

Helps us with communication to students

  ### 32. Been great and looking at making there product better.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Very easy to use.  Love the ability to go back and listen to calls. Love the AI notetaker. Love that it helps calculate what next steps are needed.

**What do you dislike about Jiminny?**

On the extension it doesn't give you the most recent call recordings.

**What problems is Jiminny solving and how is that benefiting you?**

To simplify the sales process

  ### 33. Insights and savings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mattias M. | Producer & Host - Tankar & Tugg, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Jiminny?**

Helps me so much on summarizing and taking actions! The AI features has been amazing!

So nice and easy to show certain parts of meetings both externally and internally.

Support as been super fast and easy to communicate with.

**What do you dislike about Jiminny?**

It´s hard to set up a good structure to get "buyin intent" and keywords. Especially as in Nordics there is boths swedish and english words used in the meetings.

**What problems is Jiminny solving and how is that benefiting you?**

To look att demos and coach my team, withouth having to be apart of all meetings. But also for the team to get AI genereated insights by themselves.

  ### 34. Right solution for us

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kim V. | Head of Customer Success, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Jiminny?**

The similicity of integrating it into our processes. The solution is good for what it is. If you're looking for a recording tool, this does it brilliantly.

**What do you dislike about Jiminny?**

Its hard to find particular calls. The search returns back everything, which is good, but its hard to narrow down. So I'd suggest adding a few filters in.

**What problems is Jiminny solving and how is that benefiting you?**

Recording meetings, which then allows us to refelct on them after the meeting, and be present during the call without taking down a bunch of notes.

  ### 35. Does away with the need for note taking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

I don't need to take notes, easy to check for things in the transcript, share call recordings with clients afterwards, especially for onboarding sessions, and the newer AI features are handy - very easy to get insights, summaries, or review concerns.

**What do you dislike about Jiminny?**

It doesn't always do well with transcribing accents.

**What problems is Jiminny solving and how is that benefiting you?**

Recording of insights and transparency across the board

  ### 36. Awesome analytics and insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Jiminny?**

Aside from the recording aspect, it compiles actions items, key points and summaries in a clear and concise way.

**What do you dislike about Jiminny?**

The auto score and the ability to pick up on key words is challenging but it looks like that's improving

**What problems is Jiminny solving and how is that benefiting you?**

Being able to focus more on calls, and having Jiminny compiling the key items.

  ### 37. Good Product for Learning and Reviewing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Jiminny?**

very easy to use
recording is clear and with summaries

**What do you dislike about Jiminny?**

Could have AI summaries for the questions asked

**What problems is Jiminny solving and how is that benefiting you?**

I can listen to calls and learn from other team members
Summarize my own blurbs

  ### 38. very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

good platform able to see calls and activity and reisit previous recordings.

**What do you dislike about Jiminny?**

can occasionally freeze but is usually back up and running shortly after.

**What problems is Jiminny solving and how is that benefiting you?**

lets me get through to people with high call activity rates.

  ### 39. Fundamental in automating case study writing for marketing team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Helena  S. | senior marketing executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Jiminny?**

the meeting transcripts and being able to plug them directly into AI like claude

**What do you dislike about Jiminny?**

hard to put meetings into folders and find stuff
sometimes the share links dont work

**What problems is Jiminny solving and how is that benefiting you?**

its capturing client stories so i dont have to ask sales for the info when im not in the meetings

  ### 40. Jiminny makes my day-to-day workflow a lot more efficient!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about Jiminny?**

The AI notetaking functionality, the ability to tag key moments in calls, share export feature with a summary of notes, and ease of use.

**What do you dislike about Jiminny?**

My only suggestion, which would be a nice-to-have for Jiminny, is to enhance the AI note-taking feature. Currently, it lacks the level of detail I would prefer, and expanding its capabilities would be a great improvement. However, I understand this is currently in development. Can't wait!

**What problems is Jiminny solving and how is that benefiting you?**

It provides the ability to dissect calls and review them in greater detail.

  ### 41. SDR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Jiminny?**

Recording calls to not have to take notes is super useful

**What do you dislike about Jiminny?**

Sometimes transcripts are inaccurate which can cause confusion

**What problems is Jiminny solving and how is that benefiting you?**

Helping with note taking for remembering crucial details

  ### 42. Great Software!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Jiminny?**

Sharing calls with my team for feedback felt like having a coach in my corner. It helped me up my game fast. I loved how it synced with my CRM automatically. Less manual work meant more time focusing on prospects.

**What do you dislike about Jiminny?**

There’s a lot packed into Jiminny, so it was a bit overwhelming at first. I needed some time to figure it all out.

**What problems is Jiminny solving and how is that benefiting you?**

It records my conversations and breaks them down with cool insights like how much I’m talking versus listening and which phrases land well. It’s like having a mirror to improve my pitch.

  ### 43. A very useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about Jiminny?**

It is quite accurate.  It is great to be able to refer to the recordings

**What do you dislike about Jiminny?**

It doesn't always connect.  A bit more consistancy

**What problems is Jiminny solving and how is that benefiting you?**

Capturing Sales calls and conversations


## Jiminny Discussions
  - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment

- [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?filters%5Bsentiment_snippet%5D=1771793&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A42%3A59+-0500&secure%5Bsession_id%5D=a0c9befd-f569-44d7-ba0d-e602ffb0283e&secure%5Btoken%5D=e3f5060323e8bf8cc1549d9d2d01dfcb75e36ad2f62ab696f04c34a21af687c2&format=llm_user)
## Jiminny Integrations
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## Jiminny Features
**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis
- Lead Qualification
- Trend Analysis
- Real-Time Data
- AI/Machine Learning

**Revenue Sourcing and Forecasting**
- Revenue History
- Pipeline Management
- Dashboard Analytics
- Multi-Device Data Visualization
- Data Segmentation
- Predictive Forecasting
- Revenue Operations Cadence

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- CRM Integration

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Agentic AI - Revenue AI Platforms**
- Natural Language Interaction
- Proactive Assistance
- Autonomous Task Execution
- Cross-system Integration
- Decision Making
- Adaptive Learning

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**CRM Data Enrichment**
- Calendar Sync
- Email Activity Capture
- Conversation Intelligence
- Marketing Leads
- Contact Capture

**Platform - Revenue AI Platforms**
- Conversation Intelligence
- Predictive Forecasting
- CRM Data Enrichment
- Actionable Insights
- Risk Flagging
- Workflow Orchestration
- Sales Coaching
- Pipeline & Deal Management
- Customer Data Capture

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Live Forecasting
- Budgeting/Forecasting
- Correlation Analysis
- Competitive Analysis
- Sales Trend Analysis
- Statistical Analysis

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Account Management**
- Nonengaged Accounts
- Account optimization
- Historical Patterns
- Rep Performance
- Account Engagement
- Historical Win/Loss Patterns

**Generative AI**
- AI Text Summarization
- Generative AI

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking
- Predictive Analytics
- Visual Analytics
- Task Management
- Contact Management
- Lead Management
- Opportunity Management
- Workflow Management

**Generative AI**
- AI Text Summarization
- Generative AI

**Agentic AI - Revenue Operations & Intelligence (RO&I)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Social Media Integration
- Website Integration

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Forecasting

**Additional Functionality**
- Performance Metrics
- Keyword Filtering
- Natural Language Processing
- For Contact Centers
- Reporting & Statistics
- Call Tracking
- Alerts/Notifications
- AI Copilot
- Automatic Transcription
- Playbooks
- Employee Coaching Tools
- Text Mining
- Trend/Problem Indicators
- Notes Management
- Retention Tracking
- Feedback Management
- Recommendations
- Dashboard
- Multi-Channel Communication
- Access Controls/Permissions
- Compliance Tracking
- API
- Rules-Based Workflow
- Intent Recognition
- Tagging
- Collaboration Tools
- Prioritization

**Additional Functionality**
- Performance Metrics
- Feedback Management
- AI Copilot
- Reporting & Statistics
- Mobile Access
- Collaboration Tools
- Gamification
- Automatic Transcription
- Call Recording
- Sales Reports
- Real-Time Analytics
- Commenting/Notes
- Built-in Course Authoring
- Learning Paths/Tracks
- Assessment Management
- Video Conferencing
- Conversation Intelligence
- Call Monitoring
- Goal Setting/Tracking
- Workflow Management
- Learning Management
- Content Management
- Training Management
- Document Management
- Content Library
- Recommendations
- Activity Dashboard
- Call Tracking
- Performance Management
- Onboarding
- Search/Filter

**Additional Functionality**
- Dynamic Modeling
- Lead Qualification
- Lead Capture
- Real-Time Reporting
- Contact Database
- API
- Reporting & Statistics
- Role-Based Permissions
- Collaboration Tools
- Dashboard Creation
- Modeling & Simulation
- Exception Reporting
- Generative AI
- Sales Reports
- Performance Metrics
- "What If" Scenarios
- Customizable Reports
- Data Import/Export
- AI Copilot
- Graphical Data Presentation
- Drag & Drop
- Access Controls/Permissions
- Alerts/Notifications
- Business Process Control
- Multi-Currency
- Pipeline Reports

## Top Jiminny Alternatives
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